Invenco

What Invenco does

Invenco is an Australian third-party logistics (3PL) provider headquartered in Sydney that delivers end-to-end order fulfillment, warehousing, pick-and-pack, shipping, and returns management to eCommerce businesses, predominantly SMBs and mid-market DTC brands. The company operates approximately 20,000 square meters of tier-1 logistics facilities across two warehouses — Prestons (Sydney) and Epping (Melbourne) — with a reported on-time-and-in-full delivery rate above 99%, 1-2 day onboarding, and same-day delivery capability within Sydney Metro. Its technology stack centers on a cloud-based Warehouse Management System (WMS) and a proprietary platform called inventoryConnect, which provides real-time inventory visibility, barcode-scanned order processing, and pre-built managed integrations with Shopify, WooCommerce, NetSuite, and EDI retailers, surfaced to customers through a 24/7 self-serve portal hosted on NetSuite.

Invenco's revenue model is fully transactional and usage-based across three streams: a fixed per-item fee for fulfillment (pick, pack, and ship), a pay-by-the-cubic-meter-per-day storage charge, and nationwide fixed-price shipping using carrier rates the company negotiates on behalf of clients. Pricing is quote-based and customized to each merchant's volume profile, with a 10-minute online quote response and 24/7 phone and live chat support. Go-to-market combines inside sales for mid-market accounts, self-serve PLG (online quote, digital onboarding) for SMBs, and dedicated account representation for enterprise customers. Content marketing — eBooks, a 3PL benchmarking quiz, SEO-optimized site content, and customer case studies — is the dominant top-of-funnel motion.

The customer base disclosed spans retail, fashion, beauty, children's products, healthcare, and non-profit verticals, with named accounts including UNA Brands, Royal Flying Doctor Service, Attipas, From Zion, Geedup, Incy-n, Lumin, Menskin.co, The Clinic, and Lilly & Lime. Several customers cite multi-year relationships (Incy-n at seven years) and successful transitions from failed prior 3PLs. The company is privately held (Invenco Pty Ltd, New South Wales), with no disclosed external investment, no M&A activity, and a single disclosed C-suite leader (CEO Dave Scott). Headcount sits in the 11-50 band per public data, with the company actively hiring operational staff.

Name

Invenco

Legal name

Invenco Pty Ltd

Website

https://invenco.net

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Invenco is an Australian 3PL provider offering warehousing, pick-and-pack, fulfillment, and shipping to eCommerce SMBs and mid-market DTC brands from two tier-1 warehouses in Sydney and Melbourne, supported by its inventoryConnect software and real-time customer portal.

Ownership category

akta.pro rank

Product category

Third-Party Logistics (3PL) and eCommerce Fulfillment Services

NAICS

General Warehousing and Storage (493110), Warehousing and Storage (493)

SIC

Public Warehousing & Storage (4220)

akta.pro primary industry

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)

akta.pro secondary industries

Integrated 3PL Contract Logistics (Multi-Service) (TLAIAAAA), E-commerce & Fulfillment Warehousing (Dedicated/Shared) (TLAIACAJ)

Keywords

• Third-party logistics
• Ecommerce fulfillment
• Warehouse management
• Pick and pack
• Inventory management

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Per-Item Fulfillment: Fixed fee per item to fulfill online orders. Customers pay per order item processed, picked, packed, and shipped.
2. Warehouse Storage: Pay-by-the-cubic-metre-per-day pricing system for inventory storage. Customers only pay for the storage space they are using at any given time.
3. Shipping Services: Nationwide fixed-price shipping across all orders with real-time tracking. Negotiated carrier rates passed to customers.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Invenco is an Australian third-party logistics (3PL) provider that handles warehousing, inventory management, pick and pack, order fulfillment, shipping, and reverse logistics for eCommerce businesses. It operates 20,000 sqm of warehouse facilities in Sydney and Melbourne, backed by its inventoryConnect software and a 24/7 cloud customer portal for real-time stock and order visibility. Services are sold under per-item fulfillment, pay-by-volume storage, and fixed-price shipping pricing models, with pre-built integrations to Shopify, WooCommerce, NetSuite, and EDI retailers.

Product overview

Invenco is a third-party logistics (3PL) provider offering a unified logistics platform centered on its inventoryConnect software. The core offering consists of warehousing and fulfillment services, complemented by named modules for pick and pack, order fulfillment, warehouse management, reverse logistics, and eco-friendly packaging. A customer portal provides real-time visibility. The company integrates with major eCommerce platforms (Shopify, WooCommerce) and ERP/accounting systems. Key facilities include 5,500m purpose-built warehouses in Sydney (Moorebank/Prestons) and Melbourne (Epping).

Differentiator

Problem solved

Functional benefit

Products and services

• Third Party Logistics (3PL) Services Core end-to-end third-party logistics service providing warehousing, pick and pack, order fulfillment, shipping, and distribution for Australian eCommerce businesses of all sizes, including global DTC brands entering the local market.
• Warehouse Management Warehouse management service covering receiving, barcoding, cataloguing, storage, and organization of customer inventory in purpose-built facilities in Sydney and Melbourne.
• Pick and Pack Trained warehouse staff locate, scan, package, and label orders for shipment, operating as a core fulfillment step within Invenco's 3PL offering.
• Order Fulfilment Complete end-to-end order fulfillment process from receiving inventory through picking, packing, shipping, and returns handling, delivered to eCommerce customers.
• Reverse Logistics Service managing returned or damaged goods, processing product returns, and supporting the lifecycle of eco-friendly packaging on behalf of eCommerce clients.
• Eco Friendly Packaging Sustainable packaging solutions including eco-friendly materials and customized branded satchels, designed to reduce environmental impact for eCommerce brands.
• inventoryConnect Proprietary inventory management software that integrates eCommerce platforms, providing real-time inventory tracking, order management, and stock visibility across multiple sales channels for Invenco's 3PL customers.

Quantifiable outcome

• Over 99% on time and in full delivery rate
• +2 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• ShopifycoreTechnology or IntegrationPre-built managed integration with Shopify for seamless order synchronization and inventory management. Orders are automatically sent to Invenco for fulfillment with real-time stock updates in the Shopify store.
• NetSuitecoreTechnology or IntegrationIntegration with NetSuite ERP for automated order processing, inventory synchronization, and financial data management.
• WooCommercecoreTechnology or IntegrationPre-built integration with WooCommerce platform enabling automated order fulfillment for WordPress-based eCommerce stores.
• Major Freight CarrierscoreTechnology or IntegrationPartnership with multiple shipping carriers to provide customers with best rates for their particular needs. Invenco negotiates favorable volume deals with carriers and manages the business relationship.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• eStore Logistics: Australia's largest pure-play eCommerce 3PL, operating multiple warehouses across Australia serving Shopify and DTC brands. Direct head-to-head competitor to Invenco for the same SMB/mid-market eCommerce fulfillment customer base.
• ShipBob: US-founded global eCommerce 3PL with a technology-led platform, WMS, and integrations with Shopify, WooCommerce, etc. Closely comparable in operating model and target customer (SMB/mid-market DTC), and a competitor if ShipBob expands further into Australia.
• ShipMonk: US-based eCommerce 3PL offering warehousing, pick-and-pack, and integrated software for SMB and mid-market online brands. Comparable in service scope, pricing model (per-order), and tech-led positioning.
• Huboo: UK-headquartered eCommerce 3PL serving SMB DTC brands with multi-warehouse fulfillment and a managed WMS. Comparable in target customer and integrated tech stack, and a relevant peer as Huboo explores EU/US expansion.
• Rakuten Super Logistics: US-based eCommerce 3PL offering nationwide fulfillment with a tech-forward platform for DTC and omnichannel brands. Comparable in operating model and SMB/mid-market focus; relevant proxy for Invenco's productized approach.

Broad incumbents

• Australia Post (Parcel & eCommerce services): National postal operator offering warehousing, fulfillment, and delivery services across Australia. A broad incumbent competitor with unmatched geographic reach and ability to bundle last-mile delivery with 3PL services.
• Team Global Express (formerly Toll Holdings): One of Australia's largest logistics providers offering warehousing, contract logistics, and eCommerce fulfillment. A broad incumbent competing for mid-market and enterprise fulfillment contracts across Australia.
• DHL Supply Chain (Australia): Global contract logistics and supply chain operator with significant Australian warehousing footprint. Competes for enterprise eCommerce and retail fulfillment contracts where Invenco also plays.
• Amazon Fulfillment (FBA) Australia: Amazon's first-party fulfillment service for Marketplace sellers in Australia. Direct alternative for many of Invenco's SMB DTC customers, with Prime-enabled next-day delivery as a structural advantage.

Regional players

• Kings Transport: Australian-owned logistics and 3PL provider with warehousing and distribution capabilities across Australia. Comparable in serving mid-market eCommerce and retail customers within the Australian market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Invenco