Ztek Solutions

What Ztek Solutions does

Ztek Solutions is a privately-held managed services provider (MSP) headquartered in Miami Lakes, Florida, delivering end-to-end IT infrastructure support to small and mid-sized businesses across the Southeast United States. The firm's portfolio spans eight core service categories: managed technology services (server, network, patch, backup/disaster recovery, 24/7 support), technology consulting (vCIO, vCISO, co-managed IT), cybersecurity (MDR, EDR, managed firewall, ransomware protection, dark web scanning), cloud services (Azure, AWS, Microsoft 365, private cloud, colocation), structured cabling and fiber optics, video surveillance (IP/hybrid systems with face detection and LPR), telecommunication/VoIP services, and HIPAA-focused compliance management. The technology stack is assembled from a broad vendor ecosystem — Microsoft, Cisco, Kaseya, Datto, VMware, Citrix, Veeam, WatchGuard, Dell, Lenovo, AXIS, Hanwha, Nextiva, Graphus, IT Glue, and others — without proprietary platform IP, and the firm holds Microsoft Solutions Partner status (top 5% of US MSPs).

The business model is primarily recurring: managed technology services, cybersecurity subscriptions, and cloud services are delivered as monthly contracts scoped to client endpoints and service levels, while structured cabling, surveillance installation, and large-scale infrastructure overhauls are project-based professional services revenue. Go-to-market is sales-led and consultative, anchored by free technology assessments and a regional direct-sales motion targeting SMBs in healthcare (primary), aviation, warehouse/logistics, professional services, accounting/financial, engineering/architecture, insurance, and commercial construction. Distribution is concentrated in South Florida (Miami-Dade, Broward, Palm Beach counties), with select engagements extending into other Southeast markets. Marketing relies on the company website, organic social (LinkedIn, Facebook, Instagram), Google and Facebook reviews, and word-of-mouth referrals amplified by long-tenured client testimonials.

Customer evidence indicates strong retention: multiple named clients (Bath Trends, Carbel LLC, AL22D/Safe Fuel Systems, Aviation Concepts, Dr. Suzanne Bird dental practice) have engaged Ztek for 6 to 16+ years, reflecting deep operational integration. The firm is founder-led by CEO Raul Zayas, with no disclosed institutional capital, no parent company, no subsidiaries, and no acquisition history; no revenue, headcount, or growth metrics are publicly disclosed.

Name

Ztek Solutions

Legal name

Ztek Solutions

Website

https://zteksolutions.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Ztek Solutions is a Miami Lakes-based managed IT services provider delivering managed technology, cybersecurity, cloud, structured cabling, video surveillance, telecom, and HIPAA compliance services to small and mid-sized businesses across the Southeast United States, primarily in healthcare and other regulated verticals.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)

akta.pro secondary industries

Managed Network Services (NOC, Monitoring, Optimization) (BPAEAEAC), Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud computing services
• Structured cabling installation
• Technology consulting services

Headquarters

HQ city

Miami Lakes

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Technology Services: Recurring managed IT services including infrastructure solutions, server management, network management, remote monitoring, patch management, backup and disaster recovery, and 24/7 technology support. Delivered as ongoing service contracts to businesses of all sizes.
2. Cybersecurity Services: Security services including ransomware protection, managed detection and response (MDR), endpoint detection and response (EDR), managed firewall, unified threat management, security patching, workstation security, dark web scanning, and data encryption.
3. Cloud Services: Cloud infrastructure and migration services including Azure and AWS management, Microsoft 365 implementation, private cloud setup, and datacenter colocation services.
4. Structured Cabling and Physical Security: Physical infrastructure services including structured cabling design and installation, fiber optics, video surveillance systems, security access control, and telecommunications/VoIP services. These are typically project-based installations.
5. Technology Consulting: vCIO and vCISO virtual executive services, co-managed technology services for organizations with existing IT teams.
6. Compliance Services: Compliance management solutions including HIPAA compliance for healthcare organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Ztek Solutions is a Managed Service Provider (MSP) delivering outsourced IT infrastructure management, cybersecurity, cloud services, structured cabling, video surveillance, VoIP/telecommunications, technology consulting (vCIO/vCISO), and compliance services (HIPAA) to small and mid-sized businesses across Florida and the Southeast United States. The company operates as a one-stop shop for end-to-end technology infrastructure, delivered primarily through recurring managed service contracts with 24/7 monitoring and support.

Product overview

ZTek Solutions operates as a managed technology services provider (MSP) offering a comprehensive portfolio of IT services rather than a single software product. The company provides eight core service categories that work together to deliver end-to-end technology infrastructure support: Managed Technology Services (infrastructure management, server/network administration, 24/7 support), Technology Consulting (vCIO/vCISO advisory, co-managed services), Cybersecurity Services (MDR, EDR, ransomware protection, threat management), Cloud Services (Azure/AWS, Microsoft 365, private cloud, colocation), Structured Cabling (design, installation, fiber optics), Video Surveillance (IP/hybrid systems with AI-enabled face detection and LPR), Telecommunication Services (VoIP, ISP solutions), and Compliance Services (HIPAA). The company positions itself as a Microsoft Solutions Partner belonging to the top 5% of MSPs in the United States, with over 60 years of combined experience serving diverse industries including healthcare, aviation, logistics, and financial services.

Differentiator

Problem solved

Functional benefit

Named customers5 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationZtek Solutions is a Microsoft Solutions Partner, one of only 5% of MSPs in the US to achieve this designation. Provides Azure cloud services, Microsoft 365 implementation and management, and other Microsoft technology solutions.
• CiscocoreTechnology or IntegrationCisco partner providing networking equipment, Cisco Meraki solutions, and related technology infrastructure components.
• KaseyacoreTechnology or IntegrationUses Kaseya RMM (Remote Monitoring and Management) platform for delivering managed services including automated patching, monitoring, and endpoint management.
• DattocoreTechnology or IntegrationDatto partner for backup, disaster recovery, and business continuity solutions. Provides cloud-based data protection services.
• AzurecoreTechnology or IntegrationMicrosoft Azure cloud platform services including cloud migration, infrastructure management, and Azure-based solutions.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Dataprise: Dataprise is a large national managed IT and cybersecurity services provider serving SMB and mid-market clients across the US. Highly comparable to Ztek in service portfolio (managed IT, cybersecurity, cloud, vCIO) but with materially greater scale and geographic reach.
• Ntiva: Ntiva is a US managed IT services and cybersecurity provider with a similar SMB-to-mid-market focus. Comparable to Ztek across managed IT, cloud, MDR, and vCIO services, but operates nationally with significantly larger headcount and customer base.
• Magna5: Magna5 is a managed IT, cybersecurity, and cloud services provider serving mid-market and SMB clients, formed through PE-backed roll-up. Directly comparable service portfolio to Ztek with national reach and stronger cybersecurity positioning.
• Expedient: Expedient is a national managed services and cloud infrastructure provider offering managed IT, cloud hosting, colocation, and cybersecurity. Overlapping capabilities with Ztek in cloud, managed services, and colocation, but with a more enterprise-leaning customer base.

Direct peers

• Corsica Technologies: Corsica Technologies is a regional managed IT and cybersecurity services provider on the East Coast, with comparable offerings across managed services, cloud, cybersecurity, and compliance. Similar in scale and customer profile to Ztek.
• CMIT Solutions: CMIT Solutions is a managed IT services franchise network serving SMBs across the US with managed IT, cybersecurity, and cloud services. Closely matches Ztek's SMB-focused service portfolio, though delivered through a franchise model.
• Reliable IT: Reliable IT is a regional managed IT services provider serving SMB clients with managed IT, cloud, and cybersecurity offerings. Closely comparable in scale, service model, and target customer profile to Ztek.
• IT-DNS: IT-DNS is a managed IT services firm providing comprehensive IT support, cloud, and cybersecurity to SMBs in the Southeast. Comparable regional footprint, service catalog, and customer base as Ztek Solutions.

Emerging players

• Atlantic Data Security: Atlantic Data Security is a smaller cybersecurity-focused MSP providing managed security, MDR, and compliance services. Comparable to Ztek's cybersecurity stack with similar mid-Atlantic and regional SMB focus.

Others

• Kaseya: Kaseya is the leading provider of RMM and IT management software platforms for MSPs and is a current core technology partner of Ztek. Not a direct competitor but a key ecosystem enabler whose platform Ztek's managed service delivery depends on.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/zteksolutions
• LinkedInlinkedin.com/company/ztek-solutions-inc
• Instagraminstagram.com/zteksolutions

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ztek Solutions