Incompass
Incompass Labs is a Philadelphia-based B2B SaaS company that provides an AI-powered 360 feedback and performance management platform using proprietary statistical calibration and machine learning to remove bias from talent decisions for HR leaders, executives, people managers, and private equity firms.
- Company typePrivate
- Founded-
- HeadquartersPhiladelphia, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Incompass does
Incompass Labs, Inc. is a Philadelphia-based B2B SaaS company that sells an AI-powered 360-degree feedback and performance management platform to HR leaders, C-suite executives, people managers, and private equity firms. The product is delivered through four core modules — Performance Management, 360 Feedback, Performance Calibration, and Assessments — unified by a data-science-driven approach to talent evaluation. The company positions itself as the only talent intelligence tool that systematically removes bias from performance decisions through proprietary statistical methods rather than simple averaged ratings.
The platform's differentiating technology centers on a Statistical Calibration Algorithm, Relative Peer Grading (RPG) methodology, Incentive Compatible Scoring, and Population Profile Analysis. On top of this statistical core, Incompass layers real-time ML-based bias detection, LLM-generated summaries grounded in assessed behaviors, an AI-assisted feedback writing plug-in, and a Development Plan AI Assistant. The system collects approximately 45 comparative data points per reviewer across 5 behaviors, generating a data scale advantage that simple averaging-based competitors cannot replicate. Optional add-on modules (MCP Server, AI Knowledge Base) and a SMART Goals feature extend the platform beyond review cycles.
Incompass operates a hybrid go-to-market combining product-led growth (30-day free trial, no credit card required, under-one-minute setup) with enterprise field sales for larger accounts and PE firms. Revenue is generated through tiered subscription SaaS pricing with an Executive plan that includes multi-entity and portfolio management capabilities. Named customers span more than 15 enterprises across real estate (CBRE, Haymarket, Henderson), retail (Albertsons), healthcare (ResMed), hospitality (Hostelworld, Troon), fintech (DealMaker), rewards (Bilt), and other verticals. Documented outcomes include a 75% reduction in review cycle time at Bilt and self-awareness alignment improving from 60% to over 90% over 16 months for a quarterly-cycle customer. The company has 11-50 employees and operates as an independent private company with no disclosed funding rounds or parent ownership.
Incompass firmographics
Firmographics- Name
- Incompass
- Legal name
- Incompass Labs, Inc.
- Website
- https://incompass.io
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Incompass Labs is a Philadelphia-based B2B SaaS company that provides an AI-powered 360 feedback and performance management platform using proprietary statistical calibration and machine learning to remove bias from talent decisions for HR leaders, executives, people managers, and private equity firms.
- Ownership category
- akta.pro rank
Incompass industry classification
Industry- Product category
- Performance Management Software
- NAICS
- Computer Systems Design and Related Services (5415)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Observability, Monitoring & AIOps (BPAEAKAG)
- akta.pro secondary industries
- DevOps, SRE & Platform Engineering Consulting (BPAHAEAK), Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG)
Keywords
Where Incompass is headquartered
LocationHeadquarters
- HQ city
- Philadelphia
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Incompass business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Subscription SaaS: Plan-based subscription model with Executive plan including multi-entity and portfolio management capabilities. Add-ons (MCP Server, AI Knowledge Base) available on top of any plan.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Core Plans with 30-day free trial |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Incompass product offering
Product offeringCore offering
Incompass provides an AI-powered 360-degree feedback and performance management SaaS platform that combines peer and manager reviews with proprietary machine-learning calibration to deliver bias-adjusted, percentile-based talent insights. Its four core products — Performance Management, 360 Feedback, Performance Calibration, and Assessments — are sold as subscription tiers with optional add-on modules (MCP Server, AI Knowledge Base) and an Executive plan that adds multi-entity and portfolio management capabilities for private equity firms.
Product overview
Incompass is a talent intelligence platform providing AI-powered 360 and performance management through a unified platform with four core products: Performance Management, 360 Feedback, Performance Calibration, and Assessments. The platform uses data science and machine learning to deliver bias-adjusted, percentile-based insights. Optional add-on modules (MCP Server, AI Knowledge Base) can be purchased on top of any plan. The system supports quarterly review cycles with AI-generated summaries, development planning tools, and goal tracking features. Organizations can start with one team and scale across the enterprise, with the Executive plan including multi-entity and portfolio management capabilities for PE-backed companies.
Differentiator
Problem solved
Functional benefit
Products and services
- Performance Management Comprehensive performance management platform enabling organizations to run bias-adjusted review cycles with data-science calibrated insights, percentile-based scoring, and multi-layer dashboards for HR leaders and people managers.
- 360 Feedback AI-powered 360-degree feedback platform where reviewees select peers to review them, applying machine-learning bias detection, expert-weighted scoring, and anonymous peer assessment for cross-functional talent visibility.
- Performance Calibration Calibration tool that replaces manual spreadsheet-based calibration sessions with data-driven, bias-corrected assessments across teams, enabling finer gradations for differentiated evaluations.
- Assessments Behavioral assessment suite measuring company-specific values and culture-aligned behaviors with expert-weighted feedback and cross-functional visibility for organizations.
- MCP Server Add-on module available for purchase on top of any plan that provides Model Context Protocol integration capabilities, activated immediately upon contact with the sales team.
- AI Knowledge Base Add-on module available for purchase on top of any plan that provides AI-powered knowledge retrieval and synthesis capabilities, activated immediately upon purchase.
Quantifiable outcome
- Cut review cycle time by 75%
- +5 more outcomes
Companies that use Incompass
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles2 records
Incompass technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability9 records
Feature10 records
Incompass partnerships and signals
Strategic signalScale indicators9 records
Recent moves6 records
Expansion highlights6 records
Incompass competitors and assessment
Company assessmentDirect peers
- 15Five: Continuous performance management and 360-review platform. Comparable in mid-market positioning and review-cycle automation, though lighter on statistical calibration than Incompass.
- Reflektive: Real-time performance and 360-feedback platform. Competes on the same review-cycle and feedback workflows Incompass targets, particularly with enterprise HR teams.
- WorkBoard: OKR and performance management platform. Comparable on goal-setting, review cycles, and manager dashboards, particularly for organizations linking goals to outcomes.
- Trakstar: Performance review and 360-feedback software for mid-market HR teams. Overlaps on review-cycle tooling and people-manager workflows, with similar pricing-tier structure.
- Lattice: Performance management and 360-feedback SaaS with strong enterprise traction. Competes head-to-head on review cycles, calibration, and manager dashboards, with a larger engineering and customer-success team.
- Culture Amp: Well-funded 360-feedback and employee engagement platform. Direct competitor across performance management, calibration, and culture-aligned assessment workflows for mid-market and enterprise customers.
- PerformYard: Performance review software with 360 feedback and calibration features. Comparable as a focused review-cycle product, with similar mid-market buyer profiles.
- Betterworks: Performance management and OKR platform targeting mid-market and enterprise. Overlaps on calibration and review-cycle workflows and shares a focus on data-driven conversations.
Emerging players
- Engagedly: Performance management, feedback, and learning platform. Comparable in mid-market positioning, with adjacent capabilities to Incompass's 360 and calibration workflows.
- Leapsome: European-rooted performance management and people enablement platform. Overlaps on 360 reviews and competency-based assessments, with growing mid-market reach in the US.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Incompass social profiles
Digital presenceIncompass financial estimates
Financial estimateRevenue estimate
Valuation estimate
Incompass leadership team
Management profileNumber of profiles
Profiles3 records
Incompass funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Incompass M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Incompass
What does Incompass do?
Incompass provides an AI-powered 360-degree feedback and performance management SaaS platform that combines peer and manager reviews with proprietary machine-learning calibration to deliver bias-adjusted, percentile-based talent insights. Its four core products — Performance Management, 360 Feedback, Performance Calibration, and Assessments — are sold as subscription tiers with optional add-on modules (MCP Server, AI Knowledge Base) and an Executive plan that adds multi-entity and portfolio management capabilities for private equity firms.
Is Incompass a public or private company?
Incompass is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Incompass founded?
Incompass was founded in -1. It employs 11 to 50 people.
Where is Incompass based?
Incompass is headquartered in Philadelphia, United States, in the North America region.
How does Incompass make money?
One revenue line is on record: subscription SaaS.
Who are Incompass's main competitors?
Direct peers on record are 15Five, Reflektive, WorkBoard, Trakstar, Lattice, Culture Amp, PerformYard and Betterworks. Emerging players are Engagedly and Leapsome.
Does Incompass have an API?
No public API is recorded for Incompass.
What industry is Incompass in?
Incompass's product category is Performance Management Software. Its primary akta.pro industry code is BPAEAKAG, Observability, Monitoring & AIOps, with a secondary code of BPAHAEAK, DevOps, SRE & Platform Engineering Consulting. Its NAICS code is 5415 and its SIC code is 7372.