RelationDesk
RelationDesk (trading as Retriever) is a Nordic-focused SaaS provider offering an integrated social media management platform — Publish, Engage, and Measure — for enterprise communications teams across Sweden, Norway, Denmark, and Finland.
- Company typePrivate
- Founded2012
- HeadquartersStockholm, Sweden
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What RelationDesk does
RelationDesk, operating commercially under the trade name Retriever, is a Nordic-focused SaaS provider of social media management and media monitoring solutions, founded in 2012 and headquartered in Stockholm, Sweden. The company's core product is an integrated platform composed of three modules: Retriever Publish for creating, scheduling, and publishing content across multiple social channels simultaneously; Retriever Engage for managing customer dialogues, messages, and comments across all social media platforms from a single interface; and Retriever Measure for tracking social media performance, tone, conversation activity, and KPIs. The platform also includes a mobile application available on iOS and Android for real-time media monitoring on the go. The company positions itself as a leading provider of AI-driven media monitoring solutions in the Nordics, though specific AI capabilities are not deeply disclosed.
The company operates a sales-led B2B model targeting Nordic businesses and organizations, with the primary customer engagement pathway being demo booking requests through the website. Pricing is quote-based and annual, with no publicly disclosed price points. Localization is a key feature: the product is offered in Swedish, Norwegian, Danish, and Finnish, with country-specific domains (retriever.se, .no, .dk, .fi) and offices or coverage in Stockholm, Oslo, Copenhagen, and Helsinki. Reported headcount is 1-10, which is notably thin given a four-country footprint, suggesting either under-reporting or a highly leveraged operating model. The company is private, with two disclosed early-stage funding rounds (Sting in 2013 and EIT Digital Accelerator in 2014), both with undisclosed amounts. No parent company, institutional investors, or ownership changes are visible in the available data.
RelationDesk firmographics
Firmographics- Name
- RelationDesk
- Website
- https://relationdesk.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- RelationDesk (trading as Retriever) is a Nordic-focused SaaS provider offering an integrated social media management platform — Publish, Engage, and Measure — for enterprise communications teams across Sweden, Norway, Denmark, and Finland.
- Ownership category
- akta.pro rank
RelationDesk industry classification
Industry- Product category
- Social Media Management Software
- NAICS
- Software Publishers (513210), Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (51621), Web Search Portals, Libraries, Archives, and Other Information Services (519)
- SIC
- Communications Services, Nec (4899)
- akta.pro primary industry
- News & Content Aggregation Portals (BPAMAAAI)
Keywords
Where RelationDesk is headquartered
LocationHeadquarters
- HQ city
- Stockholm
- HQ country
- Sweden
- HQ region
- Europe
Offices4 records
Markets served
RelationDesk business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- SaaS Subscription Platform: Subscription-based access to social media management platform including Publish, Engage, and Measure tools
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based enterprise pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
RelationDesk product offering
Product offeringCore offering
RelationDesk, operating as Retriever, sells a SaaS social media management platform for Nordic businesses and organizations. The platform combines three integrated tools — Retriever Publish (content creation, scheduling and publishing across social channels), Retriever Engage (unified inbox for managing customer messages and comments across social platforms), and Retriever Measure (performance measurement, tone analysis, topic tags, and KPI tracking) — and is supported by AI-powered media monitoring, a mobile application for iOS and Android, and quote-based annual subscriptions.
Product overview
Retriever offers a social media management platform consisting of three integrated modules: Retriever Publish (for creating and publishing content), Retriever Engage (for managing customer dialogues across channels), and Retriever Measure (for tracking performance and KPIs). The platform is positioned as a complete digital solution for managing social media activities, with AI-powered capabilities for media monitoring. The company also offers a mobile app for iOS and Android.
Differentiator
Problem solved
Functional benefit
Brands
- Retriever Publish: An easy-to-use tool for creating, publishing and keeping track of all your social media content.
- Retriever Engage
- Retriever Measure
Products and services
- Retriever Publish
Quantifiable outcome
- Significant time savings for social media teams through unified platform management
Companies that use RelationDesk
Customer profileNamed customers2 records
Segments1 record
Ideal customer profiles1 record
RelationDesk technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature4 records
RelationDesk partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights4 records
RelationDesk competitors and assessment
Company assessmentDirect peers
- Meltwater: Global media monitoring and social listening platform with strong Nordic presence (Oslo heritage). Directly competes in media monitoring, social listening, and analytics — the core intelligence layer of Retriever's platform.
- Falcon.io (Cision): Direct Nordic-headquartered competitor offering a unified social media marketing, engagement, and customer data platform. Same target buyer (enterprise social/communications teams), same Publish/Engage/Measure-style bundled approach, and direct Nordic overlap. Now part of Cision, increasing scale pressure on Retriever.
- Mention: Media monitoring and social listening tool for brands to track mentions across web and social. Closely comparable product surface to Retriever's media monitoring and Measure capabilities.
Broad incumbents
- Sprout Social: Mid-market and enterprise social media management platform offering publishing, engagement, and analytics. A broader SaaS competitor for the Publish/Engage/Measure use cases Retriever serves.
- Sprinklr: Enterprise-grade unified customer experience management platform with strong social media management capabilities. Competes for the same large Nordic enterprise social/communications buyer that Retriever targets.
- Cision: Global PR, communications, and earned media platform that owns Falcon.io, Brandwatch, and Mention. Largest roll-up acquirer of exactly this category of asset and the most likely strategic counterparty for RelationDesk.
- Hootsuite: Global incumbent in social media management with publishing, scheduling, engagement, and analytics. Overlaps with Retriever Publish and Engage, but does not specialize in Nordic languages or Nordic media monitoring.
- Brandwatch (Cision): Enterprise social listening and consumer intelligence platform. Directly comparable to Retriever's Measure module and broader media monitoring stack, now consolidated under Cision.
Emerging players
- Agorapulse: Social media management platform offering publishing, engagement, monitoring, and reporting — closely mirroring the Retriever Publish/Engage/Measure suite, though typically serving mid-market customers rather than Nordic enterprise specialists.
Regional players
- Opoint (formerly Opoint Scandinavia): Nordic media intelligence provider offering real-time news and social media monitoring. Regional Nordic competitor specifically focused on media monitoring rather than full social media management.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
RelationDesk social profiles
Digital presenceRelationDesk financial estimates
Financial estimateRevenue estimate
Valuation estimate
RelationDesk leadership team
Management profileNumber of profiles
RelationDesk funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RelationDesk M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RelationDesk
What does RelationDesk do?
RelationDesk, operating as Retriever, sells a SaaS social media management platform for Nordic businesses and organizations. The platform combines three integrated tools — Retriever Publish (content creation, scheduling and publishing across social channels), Retriever Engage (unified inbox for managing customer messages and comments across social platforms), and Retriever Measure (performance measurement, tone analysis, topic tags, and KPI tracking) — and is supported by AI-powered media monitoring, a mobile application for iOS and Android, and quote-based annual subscriptions.
When was RelationDesk founded?
RelationDesk was founded in 2012. It employs 1 to 10 people.
Where is RelationDesk based?
RelationDesk is headquartered in Stockholm, Sweden, in the Europe region.
How does RelationDesk make money?
One revenue line is on record: saaS Subscription Platform.
Who are RelationDesk's main competitors?
Direct peers on record are Meltwater, Falcon.io (Cision) and Mention. Broad incumbents are Sprout Social, Sprinklr, Cision, Hootsuite and Brandwatch (Cision). Agorapulse is listed as an emerging player. Opoint (formerly Opoint Scandinavia) is listed as a regional player.
Does RelationDesk have an API?
No public API is recorded for RelationDesk.
What industry is RelationDesk in?
RelationDesk's product category is Social Media Management Software. Its primary akta.pro industry code is BPAMAAAI, News & Content Aggregation Portals. Its NAICS code is 513210 and its SIC code is 4899.