What Nevotek does

Nevotek is a privately held, founder-led cloud-based unified communications and engagement technology provider founded in 2001 and headquartered in Santa Clara, California. The company serves four verticals — hospitality, healthcare, maritime/cruise, and corporate — through four vertical-specific solution suites (NevoSuite, NevoMed, NevonBoard, OfficeSuite) built on a shared modular product architecture. Core products include interactive IPTV (NevoTV), contactless mobile solutions (NevoTouchless), AI-powered messaging (Grace), IP telephony (VIPConnect), HSIA management (Unilink), XML-based phone services (XMLConnect), digital signage (SuperSign), voice AI with Alexa integration (NevoAssist), and call accounting (Sigma5). The NevoEdge platform provides cloud-based SaaS integration connecting 65+ Property Management Systems and Hospital Information Systems with third-party applications via REST APIs.

Nevotek generates revenue primarily through enterprise software subscriptions and professional services for implementation, customization, and integration. Pricing is quote-based and not publicly disclosed, structured as annual subscriptions with modular feature selection calibrated to property size and requirements. Go-to-market combines direct enterprise field sales — evidenced by prominent "Book a Demo" CTAs — with a channel partner network that includes Wipro, Al Futtaim, Dimension Data (NTT), and GBM for regional sales and implementation. Technology partnerships span Cisco (including Meraki and Webex), Samsung, LG, Microsoft, Oracle, Philips, Amazon Alexa, Aruba, Ruckus, and Nomadix, providing certified hardware and infrastructure integrations. The company claims 3,000+ properties served across 50+ countries, with named enterprise customers including InterContinental Hotels Group (5,000+ hotels in 100+ countries via Unilink HSIA), Hilton Worldwide, Marriott International, Wyndham, Radisson, Mandarin Oriental, and Mövenpick.

Operations are supported from three offices: Santa Clara (USA, headquarters), Istanbul (Turkey, serving EMEA), and Dubai (UAE, serving the Middle East). The company employs 51-100 people and has achieved 25 years of continuous operation without disclosed external venture capital funding or institutional investment, indicating a bootstrapped, capital-efficient growth model.

Name

Nevotek

Legal name

Nevotek

Website

https://nevotek.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

Nevotek is a private cloud-based unified communications provider founded in 2001, serving hospitality, healthcare, maritime, and corporate verticals with modular IPTV, contactless, messaging, telephony, and digital signage solutions across 50+ countries and 3,000+ properties.

Ownership category

akta.pro rank

Product category

Hospitality Technology

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Network-as-a-Service (NaaS) & On-Demand Connectivity (HDABALAE)

Keywords

• Hospitality technology
• Unified communications
• Guest engagement platforms
• Interactive IPTV systems
• Contactless mobile solutions

Headquarters

HQ city

Santa Clara

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: Nevotek generates revenue through software licensing and subscription models for their cloud-based hospitality, healthcare, and maritime engagement solutions. Solutions are modular, allowing customers to select features that fit their needs.
2. Professional Services: Implementation, customization, and integration services for enterprise customers deploying Nevotek solutions, including system integration with PMS, HIS, and other enterprise systems.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Nevotek provides cloud-based unified communications and guest/patient engagement software for the hospitality, healthcare, maritime, and corporate verticals. Its modular platform includes interactive IPTV, contactless mobile experiences, AI-powered messaging, IP telephony, internet access management, digital signage, voice assistants, and call accounting, integrated with PMS/HIS and WiFi infrastructure via the proprietary NevoEdge cloud platform.

Product overview

Nevotek is a cloud-based hospitality technology provider serving the hotel, healthcare, maritime, and corporate verticals with a modular platform architecture. The company offers four vertical-specific solution suites: NevoSuite (hospitality), NevoMed (healthcare), NevonBoard (maritime/cruise), and OfficeSuite (corporate). Each suite is built on a common technology platform incorporating: NevoTV (interactive IPTV), NevoTouchless (contactless mobile solutions), Grace (AI-powered messaging), VIPConnect (IP telephony), Unilink (internet access management), XMLConnect (phone-based services), SuperSign (digital signage), NevoAssist (voice AI with Alexa), and Sigma5 (call accounting). NevoEdge provides cloud-based integration infrastructure connecting property and hospital management systems. Founded in 2001, Nevotek serves 50+ countries with 3000+ properties.

Differentiator

Problem solved

Functional benefit

Brands

• NevoSuite: End-to-end hospitality solutions providing contactless guest experiences for hotels, resorts and casinos.
• Nevotel
• Nevomed
• NevonBoard
• OfficeSuite
• NevoTV
• NevoTouchless
• NevoAssist
• Grace
• SuperSign
• Unilink
• VIPConnect
• XMLConnect
• Sigma5

Products and services

• NevoSuite End-to-end hospitality engagement platform providing contactless guest experiences for hotels, resorts, and casinos. Combines IPTV, contactless mobile solutions, messaging, IP telephony, internet access, voice AI, and digital signage.
• NevoMed Modular healthcare communications and engagement platform providing contactless patient experiences for hospitals and healthcare clinics, integrating IPTV, contactless mobile solutions, messaging, IP telephony, internet access, voice AI, and digital signage.
• NevOnBoard Maritime engagement platform for cruise liners, heavy-duty work vessels, sea platforms, and luxury yachts, delivering IPTV, contactless mobile solutions, messaging, IP telephony, internet access, voice AI, and digital signage for marine environments.
• OfficeSuite Corporate workplace engagement platform providing IPTV, internet access, digital signage, IP telephony, and contactless mobile solutions for enterprise environments.
• NevoTV Interactive hospitality IPTV solution providing TV channels, video streaming, and integrated guest services with Chromecast/Apple TV casting, QR code-based touchless control, and third-party system integrations.
• NevoTouchless Modular contactless experience platform enabling guests to use mobile devices as hotel apps, TV remotes, and softphones without app downloads, using browser-based AppLess access.
• Grace AI-powered messaging and guest engagement platform enabling communication via WhatsApp, Viber, Line, SMS, and Facebook Messenger, featuring an AI chatbot, automated request routing, and real-time analytics.
• VIPConnect Complete IP telephony solution integrating guest services with data and voice on a single platform with Cisco UCS and IP phones, providing automated branding, real-time billing, and PMS integration.
• Unilink High-Speed Internet Access (HSIA) management and billing solution with hospitality features, supporting multiple login methods, bandwidth monitoring, and integration with Cisco, Meraki, Aruba, and Ruckus WiFi infrastructure.
• XMLConnect XML services platform for IP phones providing brand identity display, multi-language phone services, and interactive hospitality features including room control and automated wake-up calls.
• SuperSign Digital signage solution converting hospitality TVs, tablets, and mini-PCs into digital displays, featuring built-in design tools, content management, meeting room integration with MS Exchange, and emergency notifications.
• NevoAssist Voice-activated intelligent assistant platform integrated with Amazon Alexa for hands-free guest services including TV control, room automation (lights, blinds, AC), service requests, and FAQ responses.
• Sigma5 Advanced call accounting and billing solution for monitoring and managing corporate call expenses, integrated with Cisco Unified Call Manager and Avaya PABX, featuring detailed reporting and quota management.
• NevoEdge Cloud-based SaaS integration platform enabling secure data sharing between PMS/HIS systems and third-party applications, providing REST API connectivity with a certified interface library covering 65+ PMS systems.

Quantifiable outcome

• 3000+ properties served globally
• +2 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration30 records

AI capability7 records

Feature14 records

Partnerships

17 partnerships are on record, tiered core, major and flagship.

• CiscocoreTechnology or IntegrationCisco is a key technology partner for Nevotek. Nevotek integrates with Cisco Unified Call Manager, Cisco Call Manager Express, Cisco WLC (Wireless LAN Controller), Cisco Meraki, and Cisco DNA Spaces for unified communications and WiFi management solutions across hospitality, healthcare, and maritime verticals.
• SamsungcoreTechnology or IntegrationSamsung is a key hardware partner, with Nevotek solutions designed to work with Samsung hospitality TVs for interactive IPTV, digital signage, and guest engagement solutions.
• LGcoreTechnology or IntegrationLG is a hardware partner for hospitality displays, with Nevotek solutions compatible with LG commercial and hospitality TV lines.
• MicrosoftcoreTechnology or IntegrationMicrosoft partnership involves integration with MS Exchange for meeting room scheduling in SuperSign digital signage and Microsoft reporting tools for Sigma5 call accounting.
• OraclecoreTechnology or IntegrationOracle is a technology partner for PMS integration, connecting Nevotek solutions with Oracle Property Management Systems in hospitality deployments.
• Amazon AlexacoreTechnology or IntegrationAmazon Alexa integration enables NevoAssist voice-activated assistant solution for hotels, hospitals, and cruise ships, allowing voice control of room functions, services, and amenities.
• PhilipsmajorTechnology or IntegrationPhilips is a display hardware partner, with Nevotek solutions compatible with Philips hospitality and commercial display products.
• Aruba NetworksmajorTechnology or IntegrationAruba is a WiFi infrastructure partner for Unilink HSIA solution, enabling internet access management across hotel and healthcare properties.
• Ruckus NetworksmajorTechnology or IntegrationRuckus is a WiFi infrastructure partner for Unilink HSIA management, supporting hospitality and healthcare internet access solutions.
• NomadixmajorTechnology or IntegrationNomadix is a WiFi gateway partner for Unilink HSIA solution, enabling guest internet access management across properties.
• Webex (Cisco)coreTechnology or IntegrationVIPConnect Webex integration enables cloud-based unified communications for hospitality and healthcare, allowing properties to adopt Webex Calling without on-premise infrastructure.
• WipromajorChannel Partner/ Reseller/ DistributorWipro is a global IT services partner and channel partner for Nevotek solutions in enterprise and hospitality deployments across their service territories.
• Al FuttaimmajorChannel Partner/ Reseller/ DistributorAl Futtaim is a channel partner for Nevotek solutions in the Middle East region, providing sales and implementation services.
• Dimension Data (NTT)majorChannel Partner/ Reseller/ DistributorDimension Data is a global channel partner for Nevotek solutions, providing implementation and integration services for enterprise customers.
• GBM (Gulf Business Machines)majorChannel Partner/ Reseller/ DistributorGBM is a channel partner in the Middle East, providing sales and support for Nevotek hospitality and healthcare solutions.
• Cisco MerakicoreTechnology or IntegrationCisco Meraki is a key WiFi infrastructure partner, with Unilink HSIA integrated with Meraki access points and controllers for seamless guest internet access, including the IHG deployment of 5000+ hotels.
• InterContinental Hotels Group (IHG)flagshipStrategic or Co-development PartnerIHG is a flagship customer and strategic partner, with Nevotek providing HSIA management across 5000+ IHG hotels in 100+ countries with 17 hotel brands using Cisco Meraki infrastructure.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Microsoft (Teams / Azure Communication Services): Microsoft Teams and Azure Communication Services offer enterprise unified communications that increasingly include industry-specific templates for hospitality and healthcare, overlapping with Nevotek's UC roadmap.
• Cisco (Webex for Hospitality): Cisco is both a key partner (UCM, Meraki, Webex) and a competitive threat; its Webex Calling and collaboration suite increasingly targets hospitality and healthcare unified communications, overlapping with VIPConnect.
• Shiji Group: Shiji offers a broad hospitality technology platform including PMS, POS, and guest experience solutions, competing indirectly with Nevotek through its enterprise hotel software suite and significantly larger scale.
• Infor (Hospitality): Infor provides enterprise PMS and hospitality management software used by large hotel chains; its HMS and broader cloud suite overlap with Nevotek's PMS-integrated engagement stack at the enterprise tier.

Direct peers

• SONIFI Solutions: SONIFI provides interactive guest entertainment, connectivity, and engagement solutions for hotels and healthcare, directly competing with Nevotek's NevoSuite and NevoTV IPTV and engagement offerings across the same enterprise hospitality customer base.
• Hotel Internet Services (HIS): HIS delivers HSIA, IPTV, and guest network management for hotels — overlapping directly with Nevotek's Unilink and NevoTV products and serving many of the same enterprise hotel chain customers.
• Nonius: Nonius provides hospitality technology including guest internet, IPTV, casting, and digital signage for hotels, positioning it as a direct competitor to Nevotek's Unilink, NevoTV, NevoCast, and SuperSign offerings.
• Quadriga (now part of Snapper Group / iSolutions): Quadriga historically provided guest connectivity, entertainment, and engagement for hotels and ships, overlapping substantially with Nevotek's hospitality and maritime verticals.

Emerging players

• Mews: Mews is a cloud-native PMS and guest experience platform for hotels and hostels, increasingly expanding into guest engagement and integrations that intersect with Nevotek's hospitality engagement offering.

Regional players

• Criton: Criton provides a guest app and engagement platform primarily for European hotels and serviced apartments, competing with NevoTouchless in a narrower geographic footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/nevotek
• YouTubeyoutube.com/channel/UCt39imb1y-wWMclw7IyiEGg
• Facebooktr-tr.facebook.com/Nevotek
• LinkedInlinkedin.com/company/nevotek

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nevotek