TCOG

What TCOG does

TCOG (legal entity The Concept Group NV, headquartered in Turnhout, Belgium with a secondary office in Merelbeke and a Dutch entity at tcog.nl) is a privately held Microsoft ERP implementation partner founded in 2006 and rebranded to TCOG in 2021. The company sells, implements and supports Microsoft Dynamics 365 Business Central as its core platform, layered with proprietary and partner modules organized around four verticals — Fashion, Retail, Hospitality and Industry — across Belgium and the Netherlands. Its product portfolio spans vertical solutions (itSuitsFashion 365, Fashion/Retail/Hospitality/Industry ERP), retail point-of-sale via LS Central (delivered as an LS Retail Diamond Partner four years running, 2023-2026), proprietary TCOG Apps including the TCOG Cloud Scanning warehouse solution, and an integration layer spanning e-commerce (Dynamicweb, Sana, Tinx-IT), payment (Adyen), document management and ESG (Continia suite), loyalty (Voyado), PIM (Perfion), PLM (Delogue), WMS (MontaWMS), returns (Returnista), sustainability/DPP (tex.tracer), B2B sales (Colect) and analytics (Power BI, Jet Reports).

Revenue mechanics combine (a) one-time perpetual licenses or annual subscriptions for TCOG Apps and Per Tenant Extensions, (b) recurring Microsoft Dynamics and partner-software subscriptions with auto-renewal and three-month termination clauses, and (c) project-based professional services for implementation, customization, integration and training. Go-to-market is enterprise field sales with inside-sales lead conversion, free consultation sessions, and partner referrals (Microsoft, LS Retail and ecosystem ISVs); pricing is quote-based and not publicly disclosed. Customer scale is reported as '225+ satisfied customers' with named logos concentrated in mid-market European fashion brands (Essentiel Antwerp, Dante6, By-Bar, Sapph, Noukie's, Rogelli, Love Stories), sports (Craft Sportswear, Osaka, Bioracer), specialty retail (ZEB, Fun, Horta, Hairco, Eurotuin), hospitality (Hotel Okura, Stromma, Espa, Horeca Van Zon) and adjacent verticals, supported by 51-100 employees including '90+ industry experts'. AI capability is delivered through partner products (WAIR for replenishment and content generation, Continia for invoice automation) rather than proprietary models. The company is led by CEO and Managing Partner Francis Adams alongside Sales Manager Laurens Van Hemeldonck, with no disclosed external investors and KMO-Portefeuille certification enabling subsidized training for Flemish SMEs.

Name

TCOG

Legal name

The Concept Group NV

Website

https://tcog.be

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

TCOG is a Belgium-based Microsoft Dynamics 365 Business Central implementation partner serving mid-market fashion, retail, hospitality, and industry customers across the Benelux, with proprietary add-ons including itSuitsFashion 365 and LS Central retail POS, and 225+ customers.

Ownership category

akta.pro rank

Product category

Enterprise ERP Software

NAICS

Custom Computer Programming Services (541511), Software Publishers (513210), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

akta.pro secondary industry

Software License Resale & Optimization (Perpetual/Subscription) (BPAEAOAC)

Keywords

• Microsoft Dynamics 365 ERP
• ERP implementation partner
• Fashion retail software
• Business Central solutions
• Hospitality industry software

Headquarters

HQ city

Turnhout

HQ country

Belgium

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing: TCOG licenses proprietary software including TCOG Apps, TCOG Integrations, and Per Tenant Extensions. Licensing can be acquired through one-time perpetual license fee or annual subscription model with automatic renewal.
2. Software Subscription: Annual subscription licensing with automatic renewal for an indefinite period unless terminated with 3 months notice. Includes software enhancement covering license updates, minor releases, fixes, and major releases.
3. Professional Services: Implementation, consulting, project management, and training services for ERP deployments, integrations, and software migrations

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

TCOG (The Concept Group NV) implements, customizes, and supports Microsoft Dynamics 365 Business Central deployments for fashion, retail, hospitality, and industry verticals across Belgium and the Netherlands. The firm develops and licenses proprietary add-ons including itSuitsFashion 365 and TCOG Apps (e.g., TCOG Cloud Scanning), and resells complementary third-party solutions such as LS Central, Dynamicweb, Perfion, the Continia suite, WAIR, Voyado, and Adyen. Revenue combines software licensing/subscription (one-time or annual recurring) with professional services for implementation, consulting, training, and managed support.

Product overview

TCOG is a Trusted Microsoft ERP partner offering a platform-plus-modules architecture built on Microsoft Dynamics 365 Business Central. The core platform is supplemented by industry-specific vertical solutions (Fashion, Retail, Hospitality, Industry) and a portfolio of add-on modules including LS Central (retail POS), itSuitsFashion 365 (fashion ERP), TCOG Apps (proprietary add-ons), and integrations with e-commerce (Dynamicweb, Sana Commerce), PIM (Perfion), business intelligence (Power BI, Jet Reports), customer engagement (Microsoft CRM, Voyado), document management (Continia suite), AI (WAIR), and payment solutions (Adyen). TCOG provides implementation, customization, and ongoing support services across Belgium and the Netherlands.

Differentiator

Problem solved

Functional benefit

Brands

• itSuitsFashion 365: Fashion wholesale ERP solution built on Microsoft Dynamics 365 Business Central
• TCOG Apps
• TCOG Cloud Scanning

Products and services

• Microsoft Dynamics 365 Business Central Cloud-based ERP platform from Microsoft that serves as the foundation for TCOG's solutions. TCOG is a Trusted Microsoft ERP partner offering implementation and customization of Business Central (formerly Dynamics NAV) for fashion, retail, hospitality, and industry verticals, available in OnPrem and SaaS deployment models.
• itSuitsFashion 365 Fashion-specific ERP solution built on Microsoft Dynamics 365 Business Central covering fashion wholesale operations including sales, purchasing, inventory, and CRM tailored for fashion brands, wholesalers, and private-label operations.
• LS Central (LS Retail) Retail POS and store management solution built on Business Central. TCOG is an LS Retail Diamond Partner (2023–2026) offering LS Central for retail, restaurants, and hotels with comprehensive store operations capabilities.
• TCOG Apps (TCOG Cloud Scanning, Integrations, Per Tenant Extensions) Proprietary add-on applications developed by TCOG, including TCOG Cloud Scanning (warehouse scanning solution for Android integrated with Business Central for pick, pack, and check operations), integrations, and Per Tenant Extensions (PTEs) that extend Business Central functionality.
• Dynamicweb E-commerce/PIM E-commerce platform offered through TCOG including Shops (webshop) and PIM solutions. Provides unified commerce experience with native integration to Microsoft Dynamics 365 Business Central.
• Perfion PIM Product Information Management (PIM) solution that centralizes product data for all channels and languages. Integrates seamlessly with Business Central for consistent product information across omnichannel touchpoints.
• Continia Document Output Automated document distribution solution for Business Central that automatically sends outgoing documents (invoices, order confirmations, reminders) with personalized email templates in batch mode.
• Continia Document Capture Incoming document processing and archiving solution using AI. Automatically captures and archives invoices, detects duplicates and fraud, with mobile approval capabilities.
• Continia Expense Management Expense reporting solution integrated with Business Central. Allows employees to submit expenses via mobile app or portal with automated credit card import and approval workflows.
• Continia Banking Bank integration solution for Business Central enabling automated bank statement processing and payment handling.
• Power BI Microsoft business intelligence platform integrated with Business Central. Provides real-time dashboards, interactive reports, and data visualization for retail and operational analytics.
• Jet Reports Financial reporting solution that creates Excel reports directly from Business Central data. Enables accurate financial reports and budget control with real-time data.
• Microsoft Dynamics 365 Customer Engagement (CRM) CRM suite within Dynamics 365 including Sales, Marketing, Customer Service, and Customer Insights modules. Provides 360-degree customer view for unified commerce.
• Microsoft Power Platform Microsoft low-code platform including Power Apps, Power Automate, and Copilot AI. TCOG offers hosting and implementation for cloud productivity solutions.
• Cloud Services (Azure and Microsoft 365) Cloud infrastructure and productivity solutions including Microsoft Azure hosting and Microsoft 365 productivity tools.
• Retail Hardware Hardware solutions for retail including POS terminals, scanners, and other retail equipment. TCOG provides hardware as part of complete retail solutions.
• Fashion ERP Solution Industry-specific ERP packaged offering for Fashion, covering retail, wholesale, and private-label operations. Includes Fashion BI and Fashion CRM modules built on Microsoft Dynamics 365 Business Central.
• Retail ERP Solution Industry-specific ERP packaged offering for Retail covering Fashion & Apparel, DIY & Garden Centers, Duty Free, Home & Deco, Grocery, and Lifestyle sectors.
• Hospitality ERP Solution Industry-specific ERP packaged offering for Hospitality covering Restaurants & Food Service, Hotels, and Leisure & Entertainment sectors.
• Industry ERP Solution ERP packaged offering for the Industry sector covering Wholesale, Manufacturing, and Engineering businesses.
• WAIR AI (Fashion AI Add-on) AI/Deep Learning layer for fashion retail. Provides AI Replenisher for inventory management, initial distribution, channel allocation, and end-of-season breakdown, plus Suzy content creator for product descriptions in 100+ languages. Connects via connector to ERP (LS Retail or itSuitsFashion).

Quantifiable outcome

• 225+ satisfied customers across multiple industries
• +1 more outcomes

Named customers27 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability8 records

Feature3 records

Partnerships

17 partnerships are on record, tiered core, strategic and minor.

• LS RetailcoreTechnology or IntegrationLS Retail Diamond Partner (2023, 2024, 2025, 2026) providing LS Central POS and retail management solutions integrated with Microsoft Dynamics 365 Business Central. LS Retail is recognized as one of the top 10 POS suppliers globally.
• MicrosoftcoreTechnology or IntegrationTrusted Microsoft ERP partner specializing in Microsoft Dynamics 365 Business Central implementations. Provides access to the full Microsoft ecosystem including Azure cloud, Power Platform, and Copilot AI capabilities.
• WAIRcoreStrategic or Co-development PartnerAI and Deep Learning company providing intelligent inventory replenishment and supply chain optimization for the fashion sector. WAIR's AI layer integrates with ERP systems via connector for fashion-specific AI applications including Wallie (Digital Allocator) and Suzy (Content Creator).
• AdyenstrategicTechnology or IntegrationPayment solutions provider enabling omnichannel payment processing integrated with Dynamics 365 Business Central for seamless retail payment experiences.
• ContiniastrategicTechnology or IntegrationDocument management and e-invoicing solutions provider offering Continia Document Output, Document Capture, Banking, Expense Management, and Sustainability for Business Central. Supports Peppol e-invoicing compliance.
• VoyadostrategicTechnology or IntegrationCustomer engagement and loyalty platform partner providing marketing, sales, and customer service solutions for retail personalization and unified commerce experiences.
• Sana CommercestrategicChannel Partner/ Reseller/ DistributorB2B e-commerce platform partner providing web shop integration with ERP systems for wholesale and retail businesses.
• Tinx-ITstrategicTechnology or IntegrationE-commerce integration specialist providing standard connectors for Magento, WooCommerce, Shopify, Cloudsuite, ChannelEngine, and Mplus with ERP systems.
• MontaWMSstrategicTechnology or IntegrationWarehouse management system partner providing WMS integration for e-commerce fulfillment and logistics optimization.
• DeloguestrategicTechnology or IntegrationPLM (Product Lifecycle Management) partner providing integration between PLM and ERP systems for enhanced data transparency, efficiency, and productivity across the value chain.
• tex.tracerstrategicTechnology or IntegrationSustainability and supply chain transparency partner providing solutions for Extended Producer Responsibility (EPR) compliance and Digital Product Passport capabilities.
• ColectstrategicTechnology or IntegrationB2B sales platform partner providing iPad Sales App, B2B webshop, and digital showroom solutions integrated with itSuitsFashion 365 for wholesale optimization.
• WolfpackstrategicTechnology or IntegrationOmnichannel Retail Platform (ORP) partner providing unified commerce solutions for managing orders, products, and inventory across online and offline channels.
• ISF365 (itSuitsFashion)coreTechnology or IntegrationFashion-specific ERP solution built on Microsoft Dynamics 365 Business Central for wholesale operations, retail management, and fashion-specific business processes.
• DynamicwebstrategicTechnology or IntegrationE-commerce and PIM (Product Information Management) platform partner providing integrated shopping experiences.
• PerfionstrategicTechnology or IntegrationPIM (Product Information Management) partner providing centralized product data management with seamless integration to Business Central.
• 4SightminorStrategic or Co-development PartnerStrategic partnership for fashion industry solutions development.

Scale indicators2 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• delaware: Belgian-headquartered Microsoft Dynamics 365 partner of comparable size and footprint, focused on enterprise applications and digital transformations across multiple European countries. Direct competitor in the same Microsoft partner ecosystem for Belgian enterprise ERP deals.

Regional players

• Cegeka: Belgian IT services and software provider with Microsoft practice, focused on enterprise solutions across the Benelux region with multi-vertical coverage. Comparable in geography and Microsoft Dynamics 365 competency, though much larger in overall scale.

Broad incumbents

• Avanade: Joint venture between Accenture and Microsoft, the largest global Microsoft Dynamics 365 / Azure implementation partner. Represents the broad-incumbent ceiling TCOG competes against on larger enterprise pursuits, while TCOG maintains advantage in verticalized fashion/retail SMB deal flow.
• Inetum: European IT services group (formerly part of Gfi) with a dedicated Microsoft Dynamics practice serving retail, fashion, and hospitality clients across multiple countries. Overlaps with TCOG on vertical specialization but with broader geographic reach and larger deal size.
• Sopra Steria: Large European IT services and software publisher with Microsoft Dynamics 365 capabilities and a fashion/retail vertical practice. Competes with TCOG for mid-market and enterprise ERP deals in Benelux and broader Europe.
• Hitachi Solutions: Global Microsoft Dynamics 365 partner and ISV serving enterprise customers across multiple industries. Provides a benchmark for what scale and global reach around the Microsoft ecosystem looks like - relevant as a strategic comparison for TCOG's growth trajectory.
• Slalom: Global consulting firm with a deep Microsoft practice serving retail and consumer goods verticals. Competes with TCOG on enterprise transformation projects where Microsoft Dynamics is the platform of choice, particularly for fashion/lifestyle brands.

Emerging players

• LS Retail: Iceland-headquartered ISV for retail POS and store management (LS Central), and the platform on which TCOG's retail solutions are built. Strategic partner but also a market participant in the same retail-software category TCOG serves via implementation and customization.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/TCOGtechnology
• Facebookfacebook.com/TCOGtechnology
• LinkedInlinkedin.com/company/tcogtechnology

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TCOG