Revotech Networks

What Revotech Networks does

Revotech Networks Ltd. is a privately held Managed Services Provider (MSP) founded in 2012 and headquartered in Vancouver, British Columbia, with a satellite office in Port Moody. The company delivers outsourced IT infrastructure, cybersecurity, and end-user support to small, mid-sized, and enterprise clients across BC's Lower Mainland, operating under subscription-based managed service contracts with flat-rate packages, no long-term lock-ins, and a 60-day cancellation clause. Its service portfolio spans Managed IT Services, Co-Managed IT, Microsoft 365 (where it holds Silver Partner status), Cloud Services, Data Backup and Recovery, VoIP, Hardware-as-a-Service, Web Development and Hosting, Cybersecurity, IT Helpdesk, and IT Support, with a newer Recruiting Services line launched in August 2024.

Underlying technology is conventional MSP stack rather than proprietary platform: the company integrates with Microsoft 365, Google Workspace, Microsoft Teams Rooms, Zoom Rooms, SharePoint, Teamwork, and VoIP systems, and supports compliance frameworks including BC PIPA, BC FIPPA, PCI-DSS, HIPAA, GDPR, and CyberSecure Canada. Service delivery is staffed by HDI-certified and ITIL-aligned technicians and is structured around a tiered helpdesk with reported 10-minute average response time and 7:49-minute average resolution time on tickets, backed by 24/7 monitoring.

Revotech's go-to-market is sales-led and regional: direct sales via phone (Sales: 604-990-2799) and a 'Book a Meeting' website CTA, supported by content marketing (blog, podcast, social media). Marketing claims 3,000+ end-users across approximately 72 client businesses with a 99.8% CSAT rating and 5.0 Google star rating. Customers cited publicly include Cape Group (Construction), BC Building Science, OHS Global Risk Solutions (Risk Solutions), and Smorgasbord Holdings (Hospitality). The company is led by founder/CEO John Yensen, remains privately and independently owned with no disclosed funding or institutional investors, and is operated by a small team (1-10 employees) from two BC locations.

Name

Revotech Networks

Legal name

Revotech Networks Ltd.

Website

https://revotech-networks.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Revotech Networks is a Vancouver-based Managed Services Provider delivering outsourced IT support, cybersecurity, cloud, Microsoft 365, VoIP, and Hardware-as-a-Service to small, mid-sized, and enterprise clients across British Columbia on flat-rate monthly subscriptions without long-term contracts.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Management Services (8741), Services-Help Supply Services (7363)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH), Endpoint, SaaS & M365/Google Workspace Backup Services (BPAEALAJ)

Keywords

• Managed IT services
• Cloud infrastructure services
• Cybersecurity services
• Hardware as a service
• IT helpdesk support

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Monthly subscription services providing comprehensive IT support including monitoring, security, and maintenance. Offered as customized packages with flat rates and no long-term contract lock-ins.
2. Hardware-as-a-Service (HaaS): Monthly subscription model providing enterprise-level hardware and IT support. Provider maintains ownership of equipment while SMBs have usage rights. Includes refresh cycles in SLA.
3. VoIP Services: Modern, scalable phone solutions as part of managed services offering.
4. Web Development and Hosting: Custom websites and reliable hosting services on subscription or one-time basis.
5. Recruiting Services: Data-driven talent acquisition solutions helping businesses find qualified candidates.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Revotech Networks is a Managed Services Provider (MSP) that delivers comprehensive IT support to Vancouver-area businesses, including 24/7 infrastructure monitoring, cybersecurity protection, cloud services, data backup and recovery, VoIP, and IT helpdesk support. Services are packaged as customized monthly subscriptions with no long-term contract requirements, supplemented by Hardware-as-a-Service (HaaS) and a recently launched Recruiting Services line.

Product overview

Revotech Networks is a Managed Service Provider (MSP) offering a unified portfolio of IT services designed for Vancouver businesses. The core offering is Managed IT Services, which provides comprehensive 24/7 monitoring, cybersecurity, and infrastructure support. This core is supplemented by specialized modules including Co-Managed IT (for businesses with existing internal IT teams), Office 365/Microsoft 365 Services, Cloud Services, Data Backup and Recovery, VoIP communications, Cybersecurity Services, Hardware as a Service (HaaS), Web Development and Hosting, IT Helpdesk Services, and IT Support Services. Additionally, the company recently launched Recruiting Services to provide end-to-end talent acquisition. The portfolio is delivered through a subscription-based model with flexible packages and no long-term contract requirements, supported by a 99.8% customer satisfaction rating.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive managed IT services tailored to business needs, including 24/7 monitoring, cybersecurity protection, proactive support, and infrastructure management to reduce risk and control costs. Targeted at Vancouver-area SMBs and mid-market companies.
• Co-Managed IT Services Partnership service that supplements an organization's internal IT team to fill gaps in coverage or expertise, allowing businesses to retain existing staff while gaining access to Revotech's support. Targeted at organizations with partial in-house IT capabilities.
• Office 365 Services (Microsoft 365 and Email) Configuration, migration, and ongoing management of Microsoft 365 environments, delivered as a managed service by a certified Microsoft Silver Partner. Targeted at businesses adopting or optimizing Microsoft 365.
• Cloud Services Cloud infrastructure services including migration assistance, managed data backups, disaster recovery, and support across private, public, and hybrid cloud environments. Targeted at businesses moving workloads to or operating in the cloud.
• Data Backup and Recovery Data protection service with automated backups, multi-location storage (offsite and cloud-based), disaster recovery planning, and business continuity support. Targeted at businesses needing resilient data protection.
• VoIP Managed VoIP phone system solutions providing modern, scalable, integrated voice and multimedia communications. Targeted at businesses replacing or upgrading legacy phone systems.
• Hardware as a Service (HaaS) Subscription-based hardware offering that delivers enterprise-level technology (laptops, desktops, and related equipment) without upfront capital investment, bundling support, maintenance, and refresh cycles into the monthly fee. Targeted at SMBs and mid-market companies.
• Web Development and Hosting Custom website design and reliable hosting services delivered as an integrated managed offering. Targeted at businesses needing to establish or maintain an online presence.
• Recruiting Services Data-driven talent acquisition service featuring strategic candidate matching, streamlined onboarding, and ongoing partnership support to help businesses find and hire qualified candidates. Targeted at businesses across multiple industries needing talent acquisition support.
• Cybersecurity Services Comprehensive security services including proactive protection, cloud security, endpoint security, network security, and cybersecurity consulting, with 24/7 monitoring and automated remediation. Targeted at businesses in Vancouver and BC needing managed cybersecurity.
• IT Helpdesk Services Round-the-clock helpdesk support with four tiers of technicians, guaranteed response times, a comprehensive ticketing system, and both remote and on-site technical support. Targeted at Vancouver businesses requiring responsive day-to-day IT support.
• IT Support Services Fast-acting technical support including managed IT support, help desk services, remote IT support, cloud support, and network support with a 30-minute average response time. Targeted at Vancouver businesses needing responsive on-demand IT assistance.

Quantifiable outcome

• 99.8% customer satisfaction (CSAT) score
• +3 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature5 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationRevotech Networks is a certified Microsoft Silver Partner specializing in Microsoft 365 optimization, cloud services, and security solutions. They leverage Microsoft technologies for managed services delivery including Office 365 management, Teams Rooms, and SharePoint configuration.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Microserve: BC-based managed IT services and cloud provider serving SMB and mid-market in Western Canada. Directly comparable to Revotech on regional footprint, MSP model, and customer size profile.
• Think IT: Vancouver-based managed IT services provider offering co-managed IT, cloud, and cybersecurity to BC businesses. Closest geographic and offering overlap with Revotech.
• Tetrix Networks: Regional MSP in the Pacific Northwest/BC area offering managed IT, cloud, and cybersecurity to small and mid-sized organizations. Comparable on service portfolio and target segment.
• Netdigix Systems: Canadian managed IT services provider with offices in Western Canada, delivering managed IT, cloud, and security to SMBs. Comparable model and vertical mix.
• ISA Cybersecurity: Toronto-based cybersecurity and managed security services firm serving Canadian enterprises. Comparable on cybersecurity and managed services delivery, with a broader geographic and enterprise reach.

Broad incumbents

• Compugen: One of Canada's largest IT solutions and managed services providers with national reach. Overlaps with Revotech on managed IT, cloud and end-user support, but serves a much broader enterprise and public sector client base.
• Long View Systems: Major Canadian IT solutions and managed services company with offices across the country. Comparable service portfolio (managed IT, cloud, cybersecurity) but at materially larger scale and national footprint.
• CDW Canada: Canadian arm of CDW, a large North American provider of IT solutions and managed services. Competes with Revotech for mid-market IT outsourcing deals but with significantly broader catalog and enterprise capability.

Regional players

• GlassHouse Systems: Canadian managed IT, cloud, and security services provider primarily serving Ontario-based enterprises. Comparable offering but different primary geography than Revotech.
• BlackPoint IT Services: Pacific Northwest US-based MSP delivering managed IT, cloud, and cybersecurity to SMBs. Comparable model and service mix; regional peer given Revotech's BC concentration.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/revotechMSP
• Facebookfacebook.com/revotechnetworks
• LinkedInlinkedin.com/company/revotech-networks

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Revotech Networks