MySherpa
MySherpa is a privately held managed IT services provider founded in 2001 and headquartered in Wilmington, Delaware, serving small and mid-sized businesses across the Delaware, southeastern Pennsylvania, and southern New Jersey Tri-State market with managed IT, cybersecurity, cloud, and healthcare-specific solutions built on Cisco and Microsoft platforms.
- Company typePrivate
- Founded2001
- HeadquartersWilmington, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What MySherpa does
MySherpa is a privately held managed IT services provider (MSP) founded in 2001, headquartered in Wilmington, Delaware with a second office in Kennett Square, Pennsylvania following its 2024 merger with Dorset Connects. The firm serves small and mid-sized businesses across the Tri-State area (Delaware, southeastern Pennsylvania, and southern New Jersey) that lack dedicated internal IT departments, as well as IT leaders seeking supplemental support. Its core offerings span Managed Services, Cybersecurity, Cloud-Managed Networking, Help Desk, Cloud Computing, Backup and Disaster Recovery, and Strategic IT Planning, supplemented by Hardware/Software Installation, Licensing and Warranty Management, Business Continuity Management, and an industry-specific Connected Healthcare solution.
The service portfolio is delivered through a consultative three-step model — free IT assessment, custom IT plan creation, and ongoing managed support — with quote-based monthly subscription billing. Technology delivery is anchored by core partnerships with Cisco (Meraki, Umbrella) for networking and security, and Microsoft (Azure, Microsoft 365, Teams) for cloud and productivity; no proprietary software product, AI/ML capability, or SDK is disclosed in the source material. The company positions itself as a proactive, relationship-based local provider and has been recognized by MSP Mentor (Top MSP Provider, 2020 Hot 101 SMB Winner) and the Delaware State Chamber of Commerce (Superstar in Business).
MySherpa operates on a recurring managed-services revenue model with named customers including Cippco, D'Souza & Associates, and Bryn Mawr Medical Specialists Associates. It serves verticals including Construction, Healthcare, Manufacturing, Non-Profit, and Professional Services, with healthcare flagged as a primary segment. Marketing is content-driven (blog, downloadable pricing guide, email newsletter) feeding a direct-sales assessment motion. Ownership is independent and founder-led with no institutional or PE backing disclosed, and the firm reports serving "hundreds of clients" with more than 30 trillion bytes of data under protection.
MySherpa firmographics
Firmographics- Name
- MySherpa
- Legal name
- MySherpa
- Website
- https://mysherpa.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MySherpa is a privately held managed IT services provider founded in 2001 and headquartered in Wilmington, Delaware, serving small and mid-sized businesses across the Delaware, southeastern Pennsylvania, and southern New Jersey Tri-State market with managed IT, cybersecurity, cloud, and healthcare-specific solutions built on Cisco and Microsoft platforms.
- Ownership category
- akta.pro rank
MySherpa industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)
- akta.pro secondary industries
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Security Operations Center (SOC) as a Service (BPAEADAB), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
Keywords
Where MySherpa is headquartered
LocationHeadquarters
- HQ city
- Wilmington
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
MySherpa business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Ongoing managed services providing proactive IT support, system monitoring, and maintenance to keep client systems operational and secure. Includes help desk, network management, and strategic planning.
- Cybersecurity Services: Security solutions including Cisco Umbrella for increased security of patient data, endpoint protection, and security assessments.
- Cloud Computing Solutions: Cloud infrastructure services including Microsoft Azure, Microsoft 365, and cloud-managed networking to reduce OPEX costs.
- Backup and Disaster Recovery: Data protection services ensuring business continuity with comprehensive backup solutions and disaster recovery planning.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom managed services packages |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
MySherpa product offering
Product offeringCore offering
MySherpa is a managed IT services provider (MSP) that delivers proactive IT management, cybersecurity, cloud-managed networking, help desk support, cloud computing, backup and disaster recovery, and strategic IT planning to small and mid-sized businesses in the Tri-State area. Services are delivered through a consultative three-step process of free IT assessment, custom IT plan creation, and ongoing worry-free technology management, with industry-specific solutions such as Connected Healthcare built on Cisco and Microsoft platforms.
Product overview
MySherpa is an IT services and managed service provider (MSP) offering a portfolio of technology services rather than a singular software product. The core service offerings include Managed Services, Cybersecurity, Cloud-Managed Networking, Help Desk, Cloud Computing, Backup and Disaster Recovery, and Strategic Planning. These are complemented by supporting services such as Hardware and Software Installation, Licensing and Warranty Management, and Business Continuity Management. The company also provides industry-specific solutions including Connected Healthcare Solutions built on Cisco and Microsoft technology platforms. Services are delivered through a three-step process: IT assessment, custom IT planning, and ongoing technology management.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Delighting hundreds of clients in the Tri-State area
- +1 more outcomes
Companies that use MySherpa
Customer profileNamed customers3 records
Segments7 records
Ideal customer profiles3 records
MySherpa technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
MySherpa partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and major.
- CiscocoreTechnology partnership featuring Cisco Meraki for simplified connected healthcare infrastructure and Cisco Umbrella for increased security of patient data. Partnership enables cloud infrastructure to reduce OPEX costs and improve wireless coverage for healthcare clients.
- MicrosoftcorePartnership providing Microsoft Azure cloud infrastructure and Microsoft 365 solutions including Teams for healthcare communication, video meetings, and document management. Enables organizations to leverage enterprise-grade productivity tools.
- Dorset ConnectsmajorDorset Connects is merging with MySherpa under the MySherpa brand. Existing clients will continue working with their trusted team with expanded resources and support. Kennett Square office operates with Dorset Connects email ([email protected]).
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
MySherpa competitors and assessment
Company assessmentDirect peers
- Ntiva: Mid-Atlantic-rooted MSP providing managed IT, cloud, and cybersecurity services to SMB and mid-market clients. Comparable offering mix (managed services, cloud, security) and similar healthcare-vertical emphasis.
- Coretelligent: Managed IT and cybersecurity provider serving SMB and mid-market clients in the Northeast US. Comparable managed services, cloud, and security portfolio with a similar relationship-driven delivery model.
- DynaSis: Managed IT services and cybersecurity provider for SMBs in the Southeast US. Closely comparable on customer profile, service mix, and proactive managed services positioning.
- CMIT Solutions: National franchise MSP delivering managed IT, cybersecurity, and cloud services to SMBs. Closely comparable to MySherpa on target customer (businesses without internal IT), service portfolio, and consultative, free-assessment GTM.
- 1901 Group: Mid-Atlantic-headquartered managed IT and cloud services provider serving federal and commercial SMB/mid-market customers. Comparable on full-stack managed services and cloud focus.
Broad incumbents
- Kforce (Kforce Inc.): Large staffing and technology services firm with managed services and consulting capabilities. Comparable as a broad incumbent offering overlapping IT services and cloud solutions to enterprise and mid-market.
Regional players
- Single Point of Contact: Regional MSP based in the Philadelphia/Delaware region offering managed IT, cloud, and cybersecurity to SMBs. Highly comparable on geography and SMB-focused managed services model.
- Advoco Solutions: Philadelphia-area IT services firm providing managed services, cloud, and cybersecurity to SMB and mid-market clients in similar industries (healthcare, professional services, manufacturing).
- IT Support Guys: Regional managed IT services provider in the Mid-Atlantic offering cloud, security, and managed services to SMBs. Comparable on SMB target market and Tri-State-area overlap.
- ProTek IT Services: Mid-Atlantic MSP serving SMB and mid-market clients with managed IT, cloud, and security services. Comparable on regional footprint, customer profile, and full-stack service portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
MySherpa social profiles
Digital presenceMySherpa financial estimates
Financial estimateRevenue estimate
Valuation estimate
MySherpa leadership team
Management profileNumber of profiles
MySherpa funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MySherpa M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MySherpa
What does MySherpa do?
MySherpa is a managed IT services provider (MSP) that delivers proactive IT management, cybersecurity, cloud-managed networking, help desk support, cloud computing, backup and disaster recovery, and strategic IT planning to small and mid-sized businesses in the Tri-State area. Services are delivered through a consultative three-step process of free IT assessment, custom IT plan creation, and ongoing worry-free technology management, with industry-specific solutions such as Connected Healthcare built on Cisco and Microsoft platforms.
Is MySherpa a public or private company?
MySherpa is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MySherpa founded?
MySherpa was founded in 2001. It employs 11 to 50 people.
Where is MySherpa based?
MySherpa is headquartered in Wilmington, United States, in the North America region.
How does MySherpa make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services, cloud Computing Solutions and backup and Disaster Recovery.
Who are MySherpa's main competitors?
Direct peers on record are Ntiva, Coretelligent, DynaSis, CMIT Solutions and 1901 Group. Kforce (Kforce Inc.) is listed as a broad incumbent. Regional players are Single Point of Contact, Advoco Solutions, IT Support Guys and ProTek IT Services.
Does MySherpa have an API?
No public API is recorded for MySherpa.
What industry is MySherpa in?
MySherpa's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP), with a secondary code of BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services. Its NAICS code is 541513 and its SIC code is 7370.