ViVa! Zorggroep

What ViVa! Zorggroep does

ViVa! Zorggroep (legal entity: Stichting ViVa! Zorggroep) is a Dutch non-profit foundation providing integrated elderly care across the Kennemerland region of North Holland. Its portfolio spans home care (ViVa! bij u thuis) for clients aged 18+, 17 woonzorglocaties offering 24/7 residential care to an average population aged 75+, day activities, dementia case management, geriatric rehabilitation at Meerstate, respite care at ViVa! Elsanta, and palliative and hospice care. The organization also offers FijnThuis (Volledig Pakket Thuis) to deliver residential-level care in clients' homes, plus personal alarm services and the ViVa! Vitaal membership program. Operations are supported by roughly 4,000 employees and 1,300–1,600 volunteers, with a centralized Klant Informatie Centrum handling 250–650 daily contact moments and approximately 125,000 annual telephone conversations.

The technology stack combines care automation and digital health: the Tessa social robot for medication and routine reminders, Medido automated medication dispensers, domotics and sensor systems for independent living, the MijnViva client portal, the Persoonlijke Gezondheidsomgeving (PGO) connected via DigiD, and the Digitaal Gezondheidscentrum app for chronic disease management with telecoaching and video consultations. Strategic direction is articulated through the Zorg van Overmorgen (Care of Tomorrow) program covering informal care, broad staff deployability, technology deployment, and administrative burden reduction.

Revenue is generated primarily through regulated Dutch healthcare reimbursement streams: the Wet Langdurige Zorg (WLZ) for long-term residential and home care, the Wet Maatschappelijke Ondersteuning (WMO) for social support and household help, and the Zorgverzekeringswet (Zvw) for home nursing, medical treatment, and geriatric rehabilitation. Supplementary revenue comes from the ViVa! Vitaal membership program, which offers discounts on care aids, meals, personal alarms, and household services. The organization is HKZ-certified, ANBI-registered, and GDPR/AVG-compliant, and operates under the Wet zorg en dwang (Wzd) framework for involuntary care, with funding supplemented by insurer partnerships including Zilveren Kruis.

Name

ViVa! Zorggroep

Legal name

Stichting ViVa! Zorggroep

Website

https://vivazorggroep.nl

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

ViVa! Zorggroep is a Dutch non-profit foundation delivering integrated elderly care across the Kennemerland region of North Holland, operating 17 residential care locations plus home care, rehabilitation, dementia, and palliative services, supported by ~4,000 employees and reimbursed primarily through Dutch public healthcare acts (WLZ, WMO, Zvw).

Ownership category

akta.pro rank

Product category

Elderly Care Services

NAICS

Home Health Care Services (62161), Assisted Living Facilities for the Elderly (623312)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG)

akta.pro secondary industries

Chronic Care & Complex Care Management (HSABAIAD), Dementia/Alzheimer’s Care Management & Behavioral Support (HLADALAF)

Keywords

• Elderly care services
• Residential care facilities
• Home nursing care
• Geriatric rehabilitation
• Palliative care services

Headquarters

HQ city

Heemskerk

HQ country

Netherlands

HQ region

Europe

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services (WLZ): Long-term Care Act (Wet Langdurige Zorg) funded residential care, home care, and specialized care services. Revenue is government-funded based on client care indications.
2. Healthcare Services (WMO/Jeugd): Social Support Act (Wet Maatschappelijke Ondersteuning) funded services including household help and community-based care, funded through municipal contracts.
3. Healthcare Services (Zvw): Health Insurance Act (Zorgverzekeringswet) funded services including home nursing, medical treatment, and geriatric rehabilitation.
4. Geriatric Rehabilitation: Rehabilitation services covered under basic health insurance for patients recovering from hospitalization.
5. ViVa! Vitaal Membership: Membership program offering discounts on services, household help, meals, medical equipment, and personal alarm services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

ViVa! Zorggroep delivers a comprehensive continuum of elderly care services across the Kennemerland region of North Holland, Netherlands. Core offerings include home care (household help, nursing, personal care, palliative care, acute night care), full-package at-home care (FijnThuis/VPT), 24/7 residential care at 17 woonzorglocaties, geriatric rehabilitation at Meerstate, respite/logeerzorg at Elsanta, dementia case management, day activities, personal alarm services, and palliative/hospice care. The organization complements physical services with care technology (social robot Tessa, Medido dispensers, sensors, video care) and digital platforms (Digitaal Gezondheidscentrum, Persoonlijke Gezondheidsomgeving, MijnViva), supported by the ViVa! Vitaal membership program.

Product overview

ViVa! Zorggroep is a regional elderly care organization serving the Kennemerland area in North Holland, offering a unified portfolio of home care and residential care services. The home care arm (ViVa! bij u thuis) provides household assistance, nursing care, personal alarm systems, palliative care, and acute night care, while the FijnThuis/VPT product extends full residential-level care into clients' own homes. For temporary needs, the organization offers geriatric rehabilitation at Meerstate, logeerzorg (respite care) at ViVa! Elsanta, and hospice/palliative care at multiple locations. Across 17 residential care locations, ViVa! delivers 24/7 care for elderly residents. Supporting these core services is a digital layer: the Digitaal Gezondheidscentrum app for chronic disease management, the Persoonlijke Gezondheidsomgeving (PGO/MijnViva) for health record access, and smart care technology including the Tessa social robot, Medido dispensers, sensors, and domotics under the Zorg van Overmorgen initiative. The ViVa! Vitaal membership program and ViVa! Ledenservice provide supplementary wellness services and discounts. The organization also operates companion programs including ViVa! Dagbesteding/Dagbeweging (day activities), Casemanagement Dementie (dementia case management), and community initiatives like Mijn Wijk is Jouw Wijk.

Differentiator

Problem solved

Functional benefit

Brands

• FijnThuis (VPT): Volledig Pakket Thuis - care services provided at home similar to residential care, with focus on wellbeing and meaningful daily activities.
• ViVa! Dagbesteding
• MijnViva
• Persoonlijke Gezondheidsomgeving (PGO)

Products and services

• ViVa! bij u thuis (Home Care) Comprehensive home care services including household assistance (hulp bij het huishouden), thuiszorg (home nursing), personal care, palliative home care, and acute night care. Available to people from age 18+ in the Kennemerland region.
• FijnThuis / Volledig Pakket Thuis (VPT) Volledig Pakket Thuis (Full Package at Home) delivers all residential care services to clients in their own homes, combining healthcare, support, and wellbeing with attention to a meaningful daily life.
• Personenalarmering (Personal Alarm) Personal alarm system enabling clients to call for help in emergencies, allowing them to live independently and safely at home.
• ViVa! Dagbesteding / Dagbeweging Day activities program for seniors with or without dementia, combining social contact, mental stimulation, physical activity, and respite for caregivers.
• Casemanagement Dementie (Dementia Case Management) Specialized dementia case managers guide clients and their families through the care process, providing support, care coordination, and help with care applications.
• Tijdelijk Verblijf (Temporary Stay) Temporary residential care including geriatric rehabilitation (GRZ), respite care (logeerzorg), and hospice care provided at various ViVa! locations.
• Revalidatie en Herstel (Rehabilitation & Recovery) Geriatric rehabilitation care (GRZ) at location Meerstate in Heemskerk for patients recovering after hospital admission, delivered by a multidisciplinary team with an average stay of 4-6 weeks.
• Logeerzorg (Respite Care) Temporary overnight stays at ViVa! Elsanta (Beverwijk) providing 24-hour care for a few days, a regular weekend per month, or up to three consecutive weeks, offering caregivers a respite break.
• Palliatieve Zorg (Palliative Care) Palliative and hospice care for clients who can no longer be cured, offered both at home and in ViVa!'s hospice units, including a hospice unit at Westerheem in Heemskerk.
• Woonzorglocaties (Residential Care Locations) 17 residential care locations across the Kennemerland region (Akersloot, Bergen, Beverwijk, Castricum, Heemskerk, Heerhugowaard, Heiloo, Limmen, and Uitgeest) providing 24/7 care for elderly residents.
• ViVa! Vitaal Membership Program A membership program offering discounts on care aids, household services, meal delivery, personal alarm services, and other wellness benefits for members, including a network of partner organizations.
• Persoonlijke Gezondheidsomgeving (PGO) / MijnViva Personal Health Environment allowing clients to view medical records and health data. MijnViva provides access to ViVa!'s own records; the PGO additionally aggregates data from other connected healthcare providers via DigiD authentication.
• Digitaal Gezondheidscentrum (Digital Health Center) Regional digital health center launched in 2023, supporting patients with chronic diseases (COPD, heart failure) through a proprietary app, video consultations, remote monitoring, and preventive telecoaching. A collaboration between ViVa!, Rode Kruis Ziekenhuis, huisartsen, Heliomare, and municipalities.

Quantifiable outcome

• 650 daily contact moments handled by Customer Information Center
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability9 records

Feature8 records

Partnerships

25 partnerships are on record, tiered minor and core.

• Evean, Omring, De ZorgcirkelminorStrategic or Co-development Partner · 1 December 2024Joint organizers of Digifestival voor de Zorg, a two-day event introducing innovative care technology to over 500 healthcare professionals from North Holland.
• The Hartekamp GroepminorStrategic or Co-development Partner · 1 October 2024Partner in 'Zorg voor Energie' campaign for sustainable healthcare, working together with Het Sein and ViVa! for energy conservation.
• Het SeinminorStrategic or Co-development Partner · 1 October 2024Partner in 'Zorg voor Energie' campaign for sustainable healthcare alongside The Hartekamp Groep and ViVa!.
• Rode Kruis Ziekenhuis, Medische Kliniek Velsen, Heliomare, Noord-West Ziekenhuis AlkmaarcoreStrategic or Co-development Partner · 1 January 2024Collaboration in geriatric rehabilitation care (GRZ), working together on patient recovery after hospitalization.
• Rode Kruis ZiekenhuiscoreStrategic or Co-development Partner · 1 November 2023Founding partner of the Digitaal Gezondheidscentrum (Digital Health Center), a regional initiative for chronic disease management through home monitoring, disease management, and prevention. Also partner in SEMD emergency care initiative.
• Huisartsen Midden- en Zuid-KennemerlandcoreStrategic or Co-development Partner · 1 November 2023Partner in Digitaal Gezondheidscentrum for chronic disease management and primary care coordination.
• HeliomarecoreStrategic or Co-development Partner · 1 November 2023Partner in Digitaal Gezondheidscentrum for rehabilitation services and chronic disease management support.
• MantelZcoreStrategic or Co-development Partner · 1 November 2023MantelZ (formerly MaatjeZ) is the designated partner for caregiver support in municipalities Beverwijk, Castricum, Heemskerk, and Uitgeest. Provides counseling and support services for informal caregivers.
• EveancoreStrategic or Co-development Partner · 1 October 2023Collaboration in acute night care services for North Kennemerland region. Evean serves as the mobile provider for night emergency care between 23:00-07:00.
• MagentazorgcoreStrategic or Co-development Partner · 1 October 2023Partnership in acute night care services for North Kennemerland, working together with Evean, De Zorgcirkel, and ViVa! to provide emergency care between 23:00-07:00.
• De ZorgcirkelcoreStrategic or Co-development Partner · 1 October 2023Partnership in acute night care services for North Kennemerland region, providing mobile emergency care coverage.
• ZorgbalanscoreStrategic or Co-development Partner · 1 October 2023Partnership in acute night care for Midden-Kennemerland (mobile provider) and South Kennemerland (coordination partner). Also partner in respite care services.
• BuurtzorgcoreStrategic or Co-development Partner · 1 October 2023Partnership in acute night care services for Midden-Kennemerland and South Kennemerland regions, providing mobile emergency care.
• De ZorgspecialistcoreStrategic or Co-development Partner · 1 October 2023Partnership in acute night care for Midden-Kennemerland and South Kennemerland. Also partner in palliative home care services.
• KennemerhartcoreStrategic or Co-development Partner · 1 October 2023Partnership in acute night care services for South Kennemerland region.
• De ReigershoevecoreStrategic or Co-development Partner · 1 October 2023Partnership in respite care services in Beverwijk and Heemskerk, providing temporary care for caregivers needing relief.
• Stichting Gouden DagenminorStrategic or Co-development Partner · 1 October 2023National charity organization bringing joy to elderly through wishes and activities. ViVa! locations in Bergen, Beverwijk, Castricum, Heemskerk, and Heiloo participate, featuring wish trees and activities like Gouden Koffie, Gouden Cultuur, and Gouden Natuur.
• Mijn Wijk is Jouw WijkcoreStrategic or Co-development Partner · 1 October 2023Collaboration between healthcare and welfare organizations in Beverwijk, Velsen, Heemskerk, and Castricum. Goals include stimulating encounters, maintaining vitality, increasing mobility, and making information accessible.
• Netwerk Dementie Midden-KennemerlandcoreStrategic or Co-development Partner · 1 October 2023Regional dementia network providing overview of support services in municipalities Beverwijk, Castricum, Heemskerk, Uitgeest, and Velsen.
• Netwerk Dementie Noord-Holland NoordcoreStrategic or Co-development Partner · 1 October 2023Regional dementia network with representation in Alkmaar region including municipalities Alkmaar, Dijk en Waard, Bergen, Uitgeest, Castricum, and Heiloo.
• Huisartsenpost BeverwijkcoreStrategic or Co-development Partner · 1 October 2023Partner in SEMD (Spoedeisende Medische Dienst) initiative for emergency medical services in Midden-Kennemerland and IJmond, receiving 2.8 million euros in transformation funding.
• Parnassia GroepcoreStrategic or Co-development Partner · 1 October 2023Partner in SEMD emergency medical services initiative for Midden-Kennemerland and IJmond regions.
• RAV KennemerlandcoreStrategic or Co-development Partner · 1 October 2023Regional Ambulance Service partner in SEMD emergency medical services initiative, part of the acute care collaboration.
• SigraminorStrategic or Co-development PartnerViVa! endorses Sigra's regional statement on self-employed professionals (zzp), participating in discussions about fixed employment as an alternative to contractor arrangements.
• Socius Maatschappelijk DienstverlenerscoreStrategic or Co-development PartnerClose collaboration with Socius for caregiver support (MantelZ) in municipalities Beverwijk, Castricum, Heemskerk, and Uitgeest.

Scale indicators8 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Evean: Evean is a North-Holland-based care organization offering home care, residential care and acute night services. It directly collaborates with ViVa! in the SEMD IJmond acute night-care partnership and serves a largely overlapping elderly population in the region.
• Zorgbalans: Zorgbalans is a Haarlem-region provider of home care, residential care, respite care and geriatric rehabilitation across Midden- and South-Kennemerland. It is a direct peer in acute night care and respite services, sharing the same Kennemerland geography and elderly client base as ViVa!.
• De Zorgcirkel: De Zorgcirkel delivers home nursing, residential care and specialized dementia care in the greater North-Holland region. It is a direct competitor in the SEMD acute night-care collaboration and a fellow provider of VPT (FijnThuis-equivalent) products.
• Kennemerhart: Kennemerhart is an elderly care provider with multiple residential locations and home-care services in South Kennemerland. As an SEMD partner and a fellow provider of residential and home care for the elderly in the same region, it is directly comparable to ViVa! on service mix and geography.
• Heliomare: Heliomare provides geriatric rehabilitation, chronic disease management support and disability care in North Holland. It is a direct peer on rehabilitation services (alongside ViVa!'s Meerstate GRZ unit) and a DGC partner, making it a like-for-like comparison on rehab and home-monitoring.
• Magentazorg: Magentazorg is a North-Holland elderly care organization providing home care, residential care and welfare services. It is part of the SEMD acute night-care consortium with ViVa! and serves an overlapping senior population in the North-Kennemerland area.
• Omring: Omring is a North-Holland elderly care provider offering home care, residential care, rehabilitation and the FijnThuis/VPT equivalent. It co-organizes the Digifestival voor de Zorg with ViVa!, signaling directly comparable elderly service offerings in an adjacent North-Holland region.

Broad incumbents

• Buurtzorg: Buurtzorg is the largest Dutch home-care provider, operating a self-managed district nursing model nationwide. It is the broad incumbent in the home-care segment that ViVa! competes with for thuiszorg clients in the Kennemerland region and an SEMD acute-care partner.
• Cordaan: Cordaan is one of the largest Amsterdam-based care organizations offering elderly home care, residential care, rehabilitation and dementia case management. It is a broad incumbent offering overlapping services to a similar elderly demographic, just outside ViVa!'s core territory.

Regional players

• TanteLouise: TanteLouoise is a South-Holland elderly care provider with residential locations, home care and VPT. It is comparable on service portfolio and Dutch elderly-care model, though operating in a different geographic region than ViVa!.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/viva.zorggroep
• LinkedInlinkedin.com/company/viva-zorggroep/?originalSubdomain=nl
• Instagraminstagram.com/vivazorggroep

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ViVa! Zorggroep