FoxNet
FoxNet is a Kitchener-Waterloo-based Managed Service Provider founded in 2001-2002 that delivers IT-as-a-Service — including managed IT, private cloud, cybersecurity (MDR), backup/DR, and network monitoring — to over 350 small, mid-market, and enterprise customers across ten verticals in Southwestern Ontario.
- Company typePrivate
- Founded2001
- HeadquartersWaterloo, Canada
- Headcount11–50
- GTM typeB2B
- OfferingServices
What FoxNet does
FoxNet Inc is a privately held Managed Service Provider headquartered at 92 Erb Street East, Waterloo, Ontario, founded in 2001-2002 and operating under founder-CEO Bill Fox. The company delivers IT-as-a-Service to small, medium, and large enterprise customers primarily in the Kitchener-Waterloo region and broader Southwestern Ontario, with a publicly disclosed base of 350+ customers across ten verticals (legal, government, retail, technology, hospitality, engineering, marketing, education, manufacturing, and financial). Service tiers include fully managed IT (FoxNet acts as the customer's IT department) and co-managed IT (FoxNet augments an internal team), sold under multi-year subscription contracts. Case-study customers span mid-market and enterprise segments, including Westmount Golf Club, Minor Hockey Alliance of Ontario, Sinclair Homes, TransPlus, and Mabe Canada.
The core technical offering rests on a highly secure Private Cloud and Service Desk operated from Kitchener-Waterloo, combined with a stack of partner-integrated capabilities: Managed Detection and Response cybersecurity via eSentire, Backup-as-a-Service, Disaster Recovery-as-a-Service, and Archival-as-a-Service powered by Rubrik, network monitoring and management via Auvik, hybrid cloud architecture via NetApp, and modern data storage via Pure Storage. Additional services include Virtual CIO advisory, help desk support, 24/7 network monitoring, and network security assessments, packaged to deliver enterprise-grade IT infrastructure and security to organizations whose internal IT capacity is limited.
FoxNet monetizes primarily through recurring managed-service subscriptions and professional services for IT infrastructure design, architecture, and implementation. Go-to-market is sales-led, combining direct field sales to mid-market and enterprise accounts in Southwestern Ontario with an inside-sales / consultation motion driven through the company website. The firm has been recognized on CDN Industry's Canada's Top 100 Service Providers list (2019) and CloudTango's Top 50 MSPs in Canada (2020), and is positioned in its own materials as the "Premier Managed Service Provider" in the Kitchener-Waterloo region. There are no disclosed funding rounds, institutional investors, subsidiaries, or M&A activity in the source material; ownership remains founder-controlled with no public listing.
FoxNet firmographics
Firmographics- Name
- FoxNet
- Legal name
- FoxNet Inc
- Website
- https://foxnetsolutions.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- FoxNet is a Kitchener-Waterloo-based Managed Service Provider founded in 2001-2002 that delivers IT-as-a-Service — including managed IT, private cloud, cybersecurity (MDR), backup/DR, and network monitoring — to over 350 small, mid-market, and enterprise customers across ten verticals in Southwestern Ontario.
- Ownership category
- akta.pro rank
FoxNet industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
- akta.pro secondary industries
- Private Cloud Networking & SDN/NFV Management (HDABABAK), Site Security, Monitoring & Remote Operations (NOC/IoT) (HDAIAKAH)
Keywords
Where FoxNet is headquartered
LocationHeadquarters
- HQ city
- Waterloo
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
FoxNet business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Managed IT Services: FoxNet provides co-managed and fully managed IT services where they act as the customer's IT team. Services include IT Operations, data backup and recovery, security, helpdesk/support services, virtual CIO offerings, server and storage consolidation, virtualization, file archiving, WAN optimization, disaster planning, and recovery.
- IT Infrastructure Solutions: End-to-end IT infrastructure solutions including architecture, design and implementation for on-premise, Hybrid IT or Cloud environments. Services include staff augmentation, business continuity, and security.
- Backup as a Service (BUaaS): Cloud-based backup service powered by Rubrik that stores and protects valuable business data, providing streamlined data access and eliminating management of backup infrastructure.
- Disaster Recovery as a Service (DRaaS): Disaster recovery solutions enabling clients to recover from technological disasters including hacking, natural disasters, or user errors.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Co-managed IT services - shared responsibility model |
| Subscription | Multi-year contract | Fully managed IT services - complete outsourcing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels8 records
FoxNet product offering
Product offeringCore offering
FoxNet is a Managed Service Provider delivering IT-as-a-Service to small, medium, and large enterprises in the Waterloo region. The company offers fully managed and co-managed IT services including IT operations, cybersecurity (MDR), data backup and recovery (BUaaS, DRaaS), private cloud hosting, hybrid IT infrastructure, managed network monitoring, help desk support, and Virtual CIO advisory services through partnerships with eSentire, Rubrik, Auvik, NetApp, Pure Storage, and HPE.
Product overview
FoxNet offers a unified IT-as-a-Service platform combining fully managed and co-managed IT services for small, medium, and large enterprises. The core offering includes IT-as-a-Service, Private Cloud, and Hybrid IT Solutions, supplemented by specialized add-on modules including BUaaS (powered by Rubrik), DRaaS, Archival-as-a-Service, Managed Network Services (via Auvik), and MDR cybersecurity services (via eSentire). The portfolio also includes Virtual CIO, Help Desk Services, and 24/7 Network Monitoring. All services are delivered through strategic technology partnerships with NetApp, Rubrik, eSentire, and Auvik, enabling enterprise-grade technology previously unaffordable for small businesses.
Differentiator
Problem solved
Functional benefit
Products and services
- Fully Managed IT Services (IT-as-a-Service) Complete IT infrastructure management where FoxNet acts as the customer's full IT department, handling all technology needs including security, monitoring, and 24/7 support. Designed for businesses seeking enterprise-grade IT without building internal teams.
- Co-managed IT Services Partnership model where FoxNet works alongside internal IT teams to provide additional expertise, resources, and 24/7 support for technology management. Suitable for organizations with existing IT staff that need supplemental capabilities.
- Private Cloud Highly secure private cloud infrastructure operated by FoxNet in the Kitchener-Waterloo region, providing a dedicated cloud environment for client workloads, business continuity, and disaster recovery.
- Hybrid IT Solutions Integrated IT infrastructure combining on-premises, private cloud, and public cloud environments, designed through NetApp partnership for seamless workload management across hybrid environments.
- Backup as a Service (BUaaS) End-to-end cloud-based data backup and protection solution powered by Rubrik that bridges on-site and cloud data protection, with integrated roadmap to Disaster Recovery as a Service and Archiving as a Service.
- Disaster Recovery as a Service (DRaaS) Disaster recovery service delivered through Rubrik partnership enabling clients to minimize downtime and seamlessly recover from technological disasters including hacking, natural disasters, or user errors.
- Archival as a Service (AaaS) Cloud-based archival solution for long-term data retention and compliance, part of Rubrik's data management platform offered by FoxNet.
- Managed Network Services Remote, real-time network monitoring and management using Auvik's network management software, enabling proactive issue detection before issues affect productivity.
- Managed Detection and Response (MDR) Enterprise-grade 24/7 cybersecurity service delivered through eSentire partnership, providing full-spectrum visibility and constant dedicated threat detection and response across endpoints, networks, and cloud environments.
- Virtual CIO Strategic IT leadership and advisory services providing technology planning and guidance without the cost of a full-time executive.
- Help Desk Services 24/7 technical support services providing assistance with day-to-day IT requests and troubleshooting for end users.
- Network Scan Security assessment service that identifies gaps and vulnerabilities throughout network infrastructure to help businesses understand where additional security measures are needed.
Quantifiable outcome
- 24/7 monitoring ensures issues are often resolved before they impact business
- +1 more outcomes
Companies that use FoxNet
Customer profileNamed customers5 records
Segments10 records
Ideal customer profiles5 records
FoxNet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature4 records
FoxNet partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- eSentirecoreFoxNet announced partnership with eSentire, the global leader in Managed Detection and Response (MDR), to deliver cybersecurity services to their growing portfolio of clients. The partnership allows FoxNet to provide clients with a suite of MDR services including full-spectrum visibility, constant dedicated threat detection and response across all assets including endpoints, networks, and cloud environments. After cybersecurity and ransomware attacks on municipalities across Canada, FoxNet underlines the importance of protecting businesses and networks with enterprise-grade MDR services.
- RubrikcoreFoxNet joined with cloud management leader Rubrik as a service delivery partner. FoxNet uses Rubrik to deliver innovative cloud management technology including Backup-as-a-Service, DR-as-a-Service and Archival-as-a-Service to clients. Rubrik's services enable FoxNet to centralize data management, maximize storage efficiency and backup performance, minimize downtime and seamlessly integrate data.
- Pure StoragecoreFoxNet partnered with Pure Storage Inc. as part of a collaborative initiative to generate faster, smarter data storage solutions for an increasingly data-driven world. The partnership prepares businesses to gather, manage, and store their fastest-growing asset: information. Through the partnership, both companies jointly modernize technology architecture needed to help businesses manage and migrate data without continuously repurchasing storage as data assets grow. Pure Storage pioneers non-disruptive storage architecture.
- NetAppcoreFoxNet partnered with NetApp to provide hybrid cloud solutions delivering complete integration that customers can start anywhere, run anywhere, and manage everywhere. The partnership enables the same consumption experience across clouds, an open and flexible solution, and simplicity at scale removing complexities of managing multiple clouds.
- AuvikcoreFoxNet uses Auvik's industry-leading network management software to remotely manage customer networks. Auvik provides deep network insights enabling remote, real-time monitoring and management allowing FoxNet to spot potential issues before they affect connection and productivity.
- ArrowminorFoxNet works with Arrow as part of their partner network for delivering cloud solutions and technology integrations.
Scale indicators4 records
Recent moves6 records
Expansion highlights3 records
FoxNet competitors and assessment
Company assessmentDirect peers
- Long View Systems: Long View is one of Canada's largest privately held IT solution providers and managed services companies, offering hybrid cloud, managed IT, and professional services across the country. Like FoxNet, Long View bundles managed IT, co-managed services, and infrastructure solutions for mid-market and enterprise customers with multi-year contracts.
- Compugen: Compugen is a Canadian-based IT solutions and managed services provider serving enterprise and mid-market clients with hybrid cloud, managed IT, and cybersecurity services. FoxNet and Compugen both compete for the same Canadian mid-market accounts using recurring managed service contracts.
- Scalar Decisions: Scalar (now part of CDW Canada) provides managed services, cloud, security, and IT infrastructure solutions in Canada. It overlaps directly with FoxNet's hybrid cloud, managed IT, and cybersecurity offerings targeting Canadian mid-market clients.
- NetGain IT Solutions: NetGain IT Solutions is a Canadian managed IT services provider offering co-managed IT, fully managed IT, and cybersecurity services to mid-market clients. It is structurally similar to FoxNet in scale and customer focus, making it a direct comparator in the Canadian regional MSP landscape.
Broad incumbents
- Softchoice: Softchoice is a major North American IT solutions and managed services provider (now part of the SoftBank Group). It competes broadly with FoxNet on managed IT services and cloud infrastructure for mid-market and enterprise, but operates at significantly larger scale and broader portfolio.
- Insight Enterprises: Insight is a global IT solutions and managed services provider with significant Canadian operations. It competes in the same managed IT, hybrid cloud, and cybersecurity categories as FoxNet but with much broader geographic reach and enterprise focus.
- CDW Canada: CDW Canada is the Canadian arm of CDW Corporation, providing hardware, software, and managed services to mid-market and enterprise. It overlaps with FoxNet's IT-as-a-Service offering but operates much more broadly across geographies and product categories.
- Converge Technology Solutions: Converge is a Canadian-headquartered IT solutions and managed services provider with a national footprint following multiple acquisitions. It competes with FoxNet in managed IT, cloud, and cybersecurity for mid-market and enterprise across Canada, though at significantly greater scale.
Emerging players
- ThinkOn: ThinkOn is a Canadian cloud infrastructure and managed services provider focused on data sovereignty and private/hybrid cloud workloads. It competes with FoxNet's private cloud and hybrid IT offerings for Canadian customers requiring local data residency.
- GoSecure: GoSecure is a Canadian-headquartered Managed Detection and Response (MDR) and managed security services provider. It overlaps with FoxNet's eSentire-powered MDR offering as a regional MDR specialist, particularly relevant given cybersecurity as a primary purchase driver.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
FoxNet social profiles
Digital presenceFoxNet compliance and trust
Trust signalCompliance3 records
FoxNet financial estimates
Financial estimateRevenue estimate
Valuation estimate
FoxNet leadership team
Management profileNumber of profiles
Profiles2 records
FoxNet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FoxNet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FoxNet
What does FoxNet do?
FoxNet is a Managed Service Provider delivering IT-as-a-Service to small, medium, and large enterprises in the Waterloo region. The company offers fully managed and co-managed IT services including IT operations, cybersecurity (MDR), data backup and recovery (BUaaS, DRaaS), private cloud hosting, hybrid IT infrastructure, managed network monitoring, help desk support, and Virtual CIO advisory services through partnerships with eSentire, Rubrik, Auvik, NetApp, Pure Storage, and HPE.
Is FoxNet a public or private company?
FoxNet is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was FoxNet founded?
FoxNet was founded in 2001. It employs 11 to 50 people.
Where is FoxNet based?
FoxNet is headquartered in Waterloo, Canada, in the North America region.
How does FoxNet make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are IT Infrastructure Solutions, backup as a Service (BUaaS) and disaster Recovery as a Service (DRaaS).
Who are FoxNet's main competitors?
Direct peers on record are Long View Systems, Compugen, Scalar Decisions and NetGain IT Solutions. Broad incumbents are Softchoice, Insight Enterprises, CDW Canada and Converge Technology Solutions. Emerging players are ThinkOn and GoSecure.
Does FoxNet have an API?
No public API is recorded for FoxNet.
What industry is FoxNet in?
FoxNet's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services, with a secondary code of HDABABAK, Private Cloud Networking & SDN/NFV Management. Its NAICS code is 54151 and its SIC code is 7373.