NetServ
NetServ is a Southern California managed service provider that delivers hosted VoIP, managed IT, telecom, and cloud services to SMBs, with a visible concentration in the Orange County insurance vertical.
- Company typePrivate
- Founded1999
- HeadquartersFountain Valley, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What NetServ does
NetServ (legal entity: Integrated Service Solutions Inc.) is a private managed service provider headquartered in Foothill Ranch, California, founded in 1999. The company delivers hosted VoIP business phone systems, managed IT services, telecom services, and cloud file sharing to small and medium-sized businesses across Southern California, with a concentration in Orange County and a visible focus on the insurance vertical. Named customers include Allstate agency, Krupka Family Insurance, Reality Check Insurance Services, and The Bendeck Agency, indicating a SMB-and-insurance go-to-market profile.
NetServ firmographics
Firmographics- Name
- NetServ
- Legal name
- Integrated Service Solutions Inc.
- Website
- https://issnetserv.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- NetServ is a Southern California managed service provider that delivers hosted VoIP, managed IT, telecom, and cloud services to SMBs, with a visible concentration in the Orange County insurance vertical.
- Ownership category
- akta.pro rank
NetServ industry classification
Industry- Product category
- Managed IT and VoIP Services for SMBs
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Computer Systems Design and Related Services (54151)
- SIC
- Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where NetServ is headquartered
LocationHeadquarters
- HQ city
- Fountain Valley
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
NetServ business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services Subscription: Monthly recurring charges (MRCs) for ongoing managed IT support services, typically sold under 12-60 month contract terms with automatic renewal provisions
- VoIP Business Phone Services: Monthly recurring charges for hosted VoIP, SIP trunking, and related telephony services with contract terms ranging from 12 to 60 months
- Equipment Sales and Rental: One-time fees for VoIP phones, IADs (Integrated Access Devices), routers, and other hardware, plus equipment rental arrangements
- Technical Support Plans: Unlimited support plans for term contracts or per-problem support plans for one-time issue resolution
- Usage-Based Charges: Overage charges, international calling rates, and other usage-based fees billed in addition to monthly recurring charges
- Professional Services: Setup, configuration, migration, and other one-time professional services including porting fees and early termination charges
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Hosted VoIP Business Phone Service |
| Per seat | Monthly | SIP Trunking Service |
| Subscription | Monthly | Managed IT Support Plans |
| One time/ perpetual license | Pay-as-you-go | Equipment and Hardware |
| Usage-based | Pay-as-you-go | International and Usage-Based Charges |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
NetServ product offering
Product offeringCore offering
NetServ is a Managed Service Provider that bundles hosted VoIP business phone systems with ongoing managed IT support for SMBs. Its portfolio includes Hosted PBX and SIP Trunking telephony, managed IT services, managed security, data backup and disaster recovery, cloud file sharing, equipment sales, and SMS messaging (SendText), delivered as monthly recurring subscriptions under 12-60 month contracts. The company operates primarily in Southern California, emphasizing direct, responsive support for businesses without in-house IT staff.
Product overview
NetServ (Integrated Service Solutions Inc.) is a Managed Service Provider (MSP) offering a unified portfolio of VoIP, IT, and Cloud services. The core offerings include VoIP Business Phone Systems (including Hosted PBX and SIP Trunks), Managed IT Services, Telecom Services, and Cloud File Sharing. VoIP services provide enterprise features like call recording, auto-attendant, voicemail-to-email, call reporting, and video conferencing. Additional services include Data Backup and Disaster Recovery, Managed Security, SMS messaging (SendText), IP FAX, Conference Bridge, and Technical Support Services. The company operates on a hosted or on-premises VoIP model, serving Southern California businesses since 1999.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive IT management services including network monitoring, maintenance, troubleshooting, and ongoing technical support for small and medium business operations, sold under multi-year managed contracts.
- VoIP Business Phone System Hosted Voice-over-Internet Protocol business phone service with features including call forwarding, auto-attendant, call screening, call recording, voicemail-to-email, video conferencing, and CRM/Gmail/QuickBooks integrations. Sold via monthly recurring charges on 12-60 month contracts.
- Telecom Services (SIP Trunks, Audio Conferencing, IP FAX) Standalone telecom offerings including SIP Trunking to connect on-premises PBX to VoIP networks, audio conferencing (Conference Bridge) for multi-party calls, and IP FAX internet-based faxing delivered via email.
- Data Backup and Disaster Recovery Backup and recovery solutions that protect business data and enable restoration following data loss or disaster scenarios for SMB clients.
- Managed Security Cybersecurity services including threat monitoring, network protection, and ongoing security management for small and medium business environments.
- SendText SMS Service SMS messaging service that lets active NetServ customers send and receive text messages for client communication and support.
- Equipment Services Procurement, installation, and lifecycle management of business technology hardware including VoIP phones, IADs, routers, and supporting peripherals.
- Cloud File Sharing Cloud-based file sharing and storage solutions supporting remote office collaboration and distributed workforce file access for SMB clients.
- Technical Support Services Problem-specific troubleshooting and resolution for software, hardware, networking, and VoIP issues, available as per-problem support or unlimited-term subscription plans tied to customer device serial numbers.
Quantifiable outcome
- Up to 45% cost savings compared to traditional landline phone service
- +3 more outcomes
Companies that use NetServ
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
NetServ technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature8 records
NetServ partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights5 records
NetServ competitors and assessment
Company assessmentDirect peers
- RingCentral: Public cloud PBX/UCaaS provider offering hosted VoIP, SIP trunking, and contact center solutions to SMBs and enterprises. Directly competes with NetServ in the cloud PBX category but at much greater scale and with a national sales force.
- Nextiva: Cloud communications platform targeting SMBs with VoIP, UC, and contact center offerings. Highly comparable to NetServ's hosted VoIP and managed services positioning for small and medium businesses.
- Ooma: VoIP and cloud-based communications provider focused on SMBs and consumers, offering hosted PBX, SIP trunking, and connected services. Closely aligned with NetServ's core hosted VoIP business model and customer segment.
- TeamLogic IT: National franchise network of managed IT service providers serving SMBs with IT support, VoIP, cybersecurity, and cloud services. Closely comparable to NetServ's MSP-plus-VoIP positioning for the SMB segment, with a multi-region franchise model.
Broad incumbents
- 8x8: Enterprise-focused cloud communications and contact center provider offering UCaaS/CCaaS globally. Overlaps with NetServ's VoIP portfolio but serves larger enterprise customers and offers a wider product suite.
- Vonage: Cloud communications provider (now part of Ericsson) offering UCaaS, SIP trunking, and APIs. Competes with NetServ in hosted VoIP for SMBs but operates at much broader scale with carrier-grade offerings.
- GoTo (formerly LogMeIn/Jive): Unified communications and remote work platform offering GoTo Connect VoIP, meetings, and contact center. Overlaps with NetServ's UCaaS and remote-work enablement positioning for SMBs.
- Zoom (Zoom Phone): Zoom Phone is a cloud PBX offering bundled with the broader Zoom collaboration platform. Represents a major competitive threat to NetServ for SMBs adopting unified communications suites.
- Microsoft Teams Phone: Microsoft's cloud PBX functionality within Microsoft Teams competes directly with hosted VoIP for SMBs already on Microsoft 365. A significant incumbent threat due to bundling and ecosystem lock-in.
Regional players
- Cox Business: Telecommunications and managed services provider for SMBs across the Southern US, including California. Competes with NetServ in hosted VoIP, managed IT, and connectivity for small and medium businesses.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights6 records
Customer concentration
NetServ social profiles
Digital presenceNetServ compliance and trust
Trust signalCompliance1 record
NetServ financial estimates
Financial estimateRevenue estimate
Valuation estimate
NetServ leadership team
Management profileNumber of profiles
Profiles1 record
NetServ funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NetServ M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NetServ
What does NetServ do?
NetServ is a Managed Service Provider that bundles hosted VoIP business phone systems with ongoing managed IT support for SMBs. Its portfolio includes Hosted PBX and SIP Trunking telephony, managed IT services, managed security, data backup and disaster recovery, cloud file sharing, equipment sales, and SMS messaging (SendText), delivered as monthly recurring subscriptions under 12-60 month contracts. The company operates primarily in Southern California, emphasizing direct, responsive support for businesses without in-house IT staff.
Is NetServ a public or private company?
NetServ is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was NetServ founded?
NetServ was founded in 1999. It employs 11 to 50 people.
Where is NetServ based?
NetServ is headquartered in Fountain Valley, United States, in the North America region.
How does NetServ make money?
Six revenue lines are on record. Managed IT Services Subscription is the primary driver. The others are voIP Business Phone Services, equipment Sales and Rental, technical Support Plans, usage-Based Charges and professional Services.
Who are NetServ's main competitors?
Direct peers on record are RingCentral, Nextiva, Ooma and TeamLogic IT. Broad incumbents are 8x8, Vonage, GoTo (formerly LogMeIn/Jive), Zoom (Zoom Phone) and Microsoft Teams Phone. Cox Business is listed as a regional player.
Does NetServ have an API?
No public API is recorded for NetServ.
What industry is NetServ in?
NetServ's product category is Managed IT and VoIP Services for SMBs. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 51711 and its SIC code is 7385.