umpire

What umpire does

Umpire Mitigation is a family-owned home damage restoration company founded in 2018 by Stephen Simmons, operating across Northern Virginia, Winchester, and the Shenandoah Valley. The firm delivers six service lines - water damage restoration, fire damage restoration, mold remediation, odor removal and disinfection, tear gas cleanup, and wildlife feces cleanup - primarily to residential homeowners facing emergency property damage. Secondary demand flows through insurance agents and adjusters, realtors, and landlords who refer policyholders and clients.

Operations run on a flat per-room pricing model that the company claims delivers 34% savings versus per-equipment competitor billing, paired with a 5-minute voicemail callback guarantee and 24/7 phone/text availability. The business is mobile-first with no retail storefronts; Umpire directly bills insurance carriers and manages claims paperwork on the customer's behalf. Service delivery is executed by a network of independent contractor mitigators (Cesar Pineda, Francisco Henriquez, Eneida Castillo, Trey Robinson) operating from seven Virginia locations, supported by Stephen Simmons with 30+ years of experience and a combined team tenure cited at 90+ years.

Technology scope is deliberately limited to operational tooling - DocuSign for digital work authorization, Checkr for team-member background verification, and Zapier for job-application intake - with no proprietary software platform or mobile application. The company holds IICRC Certified Firm status (water, fire, mold), EPA Lead-Safe certification, and ANAB-accredited personnel credentials, satisfying Virginia's July 1, 2024 mold remediator certification mandate. Customer acquisition is sales-led via phone and digital self-serve booking, supplemented by SEO-optimized educational content, a monthly homeowner newsletter, Facebook and Instagram presence, and embedded referrals from major insurance carriers.

Name

umpire

Legal name

Umpire Mitigation

Website

https://umpiremitigation.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Umpire Mitigation is a family-owned home damage restoration company serving Northern Virginia and the Shenandoah Valley, providing water, fire, mold, and specialty cleanup services to residential homeowners via a flat per-room pricing model and direct insurance billing.

Ownership category

akta.pro rank

Product category

Home Damage Restoration Services

NAICS

Exterminating and Pest Control Services (561710)

SIC

Construction - Special Trade Contractors (1700), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Fire/Smoke Damage Cleaning & Sanitization (HSAEAHAN), Wildlife Damage Repair & Structural Restoration (HSAMAMAK)

Keywords

• Water damage restoration
• Fire damage cleanup
• Mold remediation services
• Odor removal disinfection
• Property damage restoration

Headquarters

HQ city

Middleburg

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Water Damage Restoration Services: One-time professional services for water extraction, drying, and mitigation. Flat-rate room pricing covers comprehensive services including photo documentation, moisture readings, content moving, extraction, carpet/padding removal, drywall/insulation removal (under 100 sq ft), debris removal, cleaning, antimicrobial treatment, and equipment placement. Revenue is transaction-based per job.
2. Fire Damage Restoration Services: One-time services for soot removal, smoke odor elimination, and fire damage cleanup. Includes content cleaning coordination and specialized odor removal using air scrubbers.
3. Mold Remediation Services: Professional mold removal including source identification, containment, treatment, and prevention. Can include clearance testing. May involve crawlspace encapsulation services.
4. Specialty Cleanup Services: Additional services including odor removal and disinfection (including norovirus cleanup), tear gas residue removal, and wildlife feces cleanup.
5. Insurance Direct Billing: Company directly bills insurance companies on behalf of customers, handling all paperwork and claims documentation. Customer pays flat rate regardless of insurance reimbursement.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Umpire Mitigation provides emergency home damage cleanup and restoration services for residential property owners, including water damage restoration (extraction, drying, content moving), fire damage restoration (soot and odor removal), mold remediation (testing, containment, treatment), odor removal and disinfection, tear gas cleanup, and wildlife feces cleanup. Services are delivered on-site by IICRC-certified mitigators under a flat-rate per-room pricing model, with 24/7 same-day response and direct insurance billing on behalf of customers.

Product overview

Umpire Mitigation offers a unified suite of home damage cleanup and restoration services operating under a single brand. The core service portfolio consists of six distinct offerings: Water Damage Restoration and Fire Damage Restoration as primary services, supplemented by Mold Remediation, Odor Removal + Disinfection, Tear Gas Cleanup, and Wildlife Feces Cleanup as specialty services. All services share common operational elements including 24/7 availability, flat-rate pricing, direct insurance billing, photo documentation, and IICRC-certified technicians. The company operates a unique business model where independent contractor mitigators deliver services using company-provided equipment, with Umpire handling customer acquisition, admin, and billing.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration Emergency water extraction, drying, and restoration services for homes affected by burst pipes, flooding, appliance leaks, and water damage. Services include photo documentation, moisture readings, content moving, carpet treatment, drywall/insulation removal (under 100 sq ft), debris hauling, antimicrobial treatment, and equipment placement under a flat per-room pricing model; target customers are homeowners in Northern Virginia, Winchester, and the Shenandoah Valley.
• Fire Damage Restoration Cleanup and restoration services for homes affected by fire, including smoke and soot removal, odor elimination, content cleaning, and coordination with insurance companies for the repair process; services are delivered by IICRC-certified mitigators for residential customers.
• Mold Remediation Professional mold detection, testing, and removal services using industry-standard containment, treatment, and verification methods, including identification of moisture sources to prevent recurrence and in-house certified air and surface sample collection with independent lab results; for homeowners and property owners experiencing mold growth.
• Odor Removal + Disinfection Removal of stubborn household odors including cigarette smoke, cooking odors, and skunk spray using plant-based antimicrobial products (Benefect Decon 30) and air scrubbing with UV-C technology; also includes professional Norovirus disinfection services for residential customers.
• Tear Gas Cleanup Specialized deep cleaning service to remove tear gas residue from ceilings, walls, and contents using HEPA vacuuming and neutralizing products, with full PPE protocols; serves residential customers needing specialty decontamination.
• Wildlife Feces Cleanup Safe removal and disinfection of wildlife droppings from bats, birds, mice, raccoons, and other animals, including coordination of animal relocation and handling of contaminated insulation; serves homeowners needing specialty biohazard cleanup.

Quantifiable outcome

• 34% cost savings compared to traditional restoration pricing models
• +4 more outcomes

Named customers14 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered minor and core.

• Habitat for HumanityminorStrategic or Co-development PartnerListed as 'Proud supporter & partner' - community support partnership for nonprofit home building and repair mission.
• Windy Hill FoundationminorStrategic or Co-development PartnerListed as 'Proud supporter & partner' - community support partnership with local nonprofit organization.
• PartnerbunchminorStrategic or Co-development PartnerSister company for worry-free property maintenance services. Distinct but related service company under related ownership.
• State FarmcoreChannel Partner/ Reseller/ DistributorMajor insurance provider with direct referral relationship. Company website lists State Farm as one of 25+ insurance providers they work with directly for customer referrals and claims processing.
• AllstatecoreChannel Partner/ Reseller/ DistributorMajor insurance provider with direct referral relationship. Listed on insurance providers page with website links and direct phone numbers.
• USAAcoreChannel Partner/ Reseller/ DistributorMajor insurance provider serving military community with direct referral relationship for claims processing.
• NationwidecoreChannel Partner/ Reseller/ DistributorMajor insurance provider with direct referral relationship and dedicated contact information on Umpire website.
• Liberty MutualcoreChannel Partner/ Reseller/ DistributorMajor insurance provider with direct referral relationship for claims processing.
• American Family InsurancecoreChannel Partner/ Reseller/ DistributorInsurance provider listed on website with direct referral relationship.
• Loudoun Mutual InsurancecoreChannel Partner/ Reseller/ DistributorRegional insurance provider featured in case study for Waterford historic home restoration. Adjuster recommended Umpire; successful collaboration documented.
• DocuSigncoreTechnology or IntegrationDigital work authorization form signing via DocuSign PowerForms. Customers can view and digitally sign work authorization, contents disposal forms, and cabinet/countertop removal forms electronically.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• SERVPRO: Largest U.S. residential and commercial restoration franchise network offering water, fire, and mold remediation. Directly competes with Umpire in the same service categories and is the type of 'BIG Brand Name' referenced in Umpire customer testimonials.
• BELFOR Property Restoration: Largest global commercial and residential restoration firm, particularly strong in large-loss and commercial work. Represents the scaled-incumbent alternative Umpire's commercial customers (e.g., two-floor flood cases) might otherwise consider.
• ServiceMaster Restore: National restoration franchise under the ServiceMaster umbrella covering water, fire, smoke, and mold restoration for homes and businesses. Established insurance carrier relationships make it a direct competitor for agent referrals.
• Steamatic: National restoration and cleaning franchise offering water, fire, and mold remediation. Comparable scope of services and similar insurance/restoration customer base.

Direct peers

• Paul Davis Restoration: National franchise network providing water, fire, and mold damage restoration for residential and commercial customers. Operates with a similar insurance-direct billing model and competes head-to-head for insurance referrals in Umpire's service regions.
• PuroClean: Franchised property damage restoration company serving residential and commercial customers with water, fire, smoke, mold, and biohazard cleanup. Overlaps directly with Umpire's full service portfolio and insurance referral channel.
• Rainbow Restoration: Neighborly brand offering water, fire, and mold restoration services through franchised locations. Competes in the same homeowner-insurance-restoration value chain and offers comparable IICRC-certified services.
• 911 Restoration: Franchised residential and commercial restoration brand offering water damage, fire damage, and mold remediation with 24/7 response. Direct comparable on business model, service mix, and target customer.
• AdvantaClean: Franchised provider of mold remediation, water damage restoration, and indoor air quality services for residential and commercial customers. Closely comparable service portfolio to Umpire's mold and water lines.

Regional players

• COIT Cleaning and Restoration Services: Regional cleaning and restoration company providing water damage restoration, fire/smoke cleanup, and specialty cleaning services. Overlaps with Umpire's odor removal, disinfection, and specialty cleanup offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/umpiremitigation
• Instagraminstagram.com/umpiremitigation

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about umpire