Priority Technology Solutions
Priority Technology Solutions is a privately held managed IT services provider in Valencia, California, delivering outsourced IT support, cybersecurity, cloud, and network services to small businesses (5-25 users) across the Santa Clarita Valley and Antelope Valley on a flat-rate subscription model.
- Company typePrivate
- Founded2008
- HeadquartersValencia, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Priority Technology Solutions does
Priority Technology Solutions is a privately held managed IT services provider (MSP) headquartered in Valencia, California, serving small businesses with 5-25 users in the Santa Clarita Valley and Antelope Valley regions of greater Los Angeles. Founded in 2007/2008 by Jason (CEO/Owner), the company positions itself as 'Santa Clarita's most trusted Managed IT Service Provider,' offering outsourced IT department services including 24/7 remote monitoring, help desk support, patch management, antivirus, email security, and on-site technical support. The firm operates with a small team (1-10 employees) and differentiates primarily on local presence with same-day on-site response across Santa Clarita Valley communities without travel fees.
The company's core product is a tiered managed IT subscription priced at $75-$225+ per user per month, supplemented by break-fix hourly services ($75-$175/hour). Premium tiers add advanced cybersecurity (EDR, SIEM, dark web monitoring), virtual CIO services, and compliance management. Adjacent service lines include cloud computing and Microsoft 365 management, data backup and recovery, network and WiFi design, VoIP telephone systems, PC and Mac repair, and add-on web marketing and SEO services. The technology stack is built on commodity MSP tools and platforms rather than proprietary technology.
The business model is direct-to-small-business sales with no channel partners, generated through the company's website, local SEO service-area pages, phone outreach, and word-of-mouth referrals. Long client tenures of 3-5+ years are documented in testimonials, and pricing transparency (publicly disclosed tiers, no long-term auto-renewal contracts) is emphasized as a differentiator. Revenue is not publicly disclosed, and the company has not raised external funding; it is wholly founder-owned and operated.
Priority Technology Solutions firmographics
Firmographics- Name
- Priority Technology Solutions
- Legal name
- Priority Technology Solutions
- Website
- https://prioritytechsolutions.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Priority Technology Solutions is a privately held managed IT services provider in Valencia, California, delivering outsourced IT support, cybersecurity, cloud, and network services to small businesses (5-25 users) across the Santa Clarita Valley and Antelope Valley on a flat-rate subscription model.
- Ownership category
- akta.pro rank
Priority Technology Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Backup & DR Software Implementation & Managed Platforms (BPAEALAI)
- akta.pro secondary industries
- Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Cloud Storage Setup, Migration & Sync (iCloud/Google Photos/OneDrive) (HSAFAGAD)
Keywords
Where Priority Technology Solutions is headquartered
LocationHeadquarters
- HQ city
- Valencia
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Priority Technology Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Others
Revenue model
- Managed IT Services (Flat-Rate Monthly): Recurring monthly subscription model billed per user per month. Includes remote monitoring, help desk, patch management, antivirus, backup monitoring, email security, and on-site support depending on tier. Standard plans include on-site support in Santa Clarita Valley without surprise add-ons.
- Break-Fix / Hourly Services: Traditional hourly billing model for businesses preferring ad-hoc support. Rates: $100-$175/hour for on-site work, $75-$125/hour for remote support. Less common but available for simple repairs and consultations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic Managed IT: $75-$100/user/month |
| Subscription | Monthly | Standard Managed IT: $100-$150/user/month |
| Subscription | Monthly | Premium Managed IT: $150-$225+/user/month |
| Other | Pay-as-you-go | Break-Fix On-Site: $100-$175/hour |
| Other | Pay-as-you-go | Break-Fix Remote: $75-$125/hour |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels9 records
Priority Technology Solutions product offering
Product offeringCore offering
Priority Technology Solutions acts as an outsourced IT department for small businesses, delivering managed IT services including 24/7 remote monitoring, unlimited help desk, patch management, antivirus, email security, backup monitoring, and on-site support on a flat-rate per-user monthly subscription. The portfolio also includes cloud computing (Microsoft 365 setup, secure cloud storage), data backup and recovery, network and WiFi setup, VoIP telephone services, PC and Mac repair, and add-on web marketing, SEO, and cybersecurity services.
Product overview
Priority Technology Solutions offers a comprehensive suite of IT services designed for small businesses in the Santa Clarita Valley and surrounding areas. The core offering centers on Managed IT Services as the primary product, providing 24/7 monitoring, unlimited help desk support, and flat-rate pricing. This is complemented by specialized services including Cloud Computing (Microsoft 365, secure cloud storage), Data Backup & Recovery, Network and WiFi Setup, PC & Mac Repair, VoIP & Internet Services, IT Management, Web Marketing, SEO Booster, Security Services, and Virus Cleanup. The portfolio functions as a bundled managed services package where businesses receive comprehensive technology support through a single provider, with add-on services for marketing and cybersecurity extending the core IT offering.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Outsourced IT department providing 24/7 monitoring, unlimited help desk support, and flat-rate monthly per-user pricing for small businesses.
- Cloud Computing Cloud migration and management services including Microsoft 365 setup, secure cloud storage, and remote work solutions tailored to small business needs.
- Data Backup and Recovery Automated, tested backups enabling fast recovery from ransomware, hardware failure, or disasters without losing critical business data.
- Network and WiFi Setup Design, installation, and maintenance of fast, reliable, and secure wired and wireless office networks for small businesses.
- PC and Mac Repair Computer repair services for businesses fixing hardware issues, removing viruses, and providing quick turnaround on both PC and Apple platforms.
- VoIP and Internet Services Modern business phone systems with HD calling, voicemail to email, and seamless remote connectivity for small businesses.
- Security Services Cybersecurity services including firewalls, endpoint protection, and security training to protect small businesses from threats.
- Virus Cleanup Malware removal and remediation services to clean infected systems and prevent reinfection.
- Web Marketing Marketing services to help small businesses establish and improve their online presence.
- SEO Booster Search engine optimization services to improve business visibility and organic search rankings.
Quantifiable outcome
- Most issues resolved same day
- +3 more outcomes
Companies that use Priority Technology Solutions
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles2 records
Priority Technology Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Priority Technology Solutions partnerships and signals
Strategic signalScale indicators3 records
Recent moves4 records
Expansion highlights5 records
Priority Technology Solutions competitors and assessment
Company assessmentDirect peers
- Ntiva: Managed IT, cloud, and cybersecurity provider for SMB and mid-market clients with flat-rate pricing and help desk support. Comparable managed services stack but operates at materially larger scale.
- OneSource Technology: Regional managed IT and cybersecurity provider for small businesses, offering flat-rate plans and on-site support. Similar service portfolio and SMB target customer profile.
- CMIT Solutions: Franchise-based managed IT and cybersecurity services provider targeting small businesses with flat-rate monthly plans and 24/7 help desk. Closest structural analog to Priority Technology Solutions' SMB managed services model, though operating at national scale via franchising.
- Intelligent Technical Solutions: Managed IT services provider focused on small and mid-sized businesses, offering flat-rate plans, cybersecurity, and cloud services. Comparable SMB target market and managed services GTM.
- Race Computer Services: Small-business IT support and managed services provider in Southern California offering flat-rate plans, on-site support, and break-fix services. Closely comparable size, geography, and SMB focus.
- itSynergy: Arizona-based managed IT, cybersecurity, and cloud services provider for SMBs. Comparable service mix and SMB customer segment though operates in a different regional market.
- TechMD: Southern California-based managed IT services and cybersecurity firm serving SMBs across LA, Orange County, and surrounding regions. Directly comparable geography, customer size, and service mix (managed IT, cloud, security, backup).
Regional players
- Be Structured Technology Group: Los Angeles-based managed IT services and consulting firm serving SMBs with on-site and remote support. Comparable local SMB focus within overlapping Southern California geography.
- Heartland Technology Group: Midwest-based managed IT and cybersecurity provider for SMBs with flat-rate pricing and vCIO services. Comparable SMB managed services model though geographically distinct.
Broad incumbents
- Integris (formerly Ntirety): National managed IT, cybersecurity, and cloud services provider with broad SMB and mid-market coverage. Overlaps in core managed services and cloud offerings but serves a wider geography and customer range.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Priority Technology Solutions social profiles
Digital presencePriority Technology Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Priority Technology Solutions leadership team
Management profileNumber of profiles
Profiles1 record
Priority Technology Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Priority Technology Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Priority Technology Solutions
What does Priority Technology Solutions do?
Priority Technology Solutions acts as an outsourced IT department for small businesses, delivering managed IT services including 24/7 remote monitoring, unlimited help desk, patch management, antivirus, email security, backup monitoring, and on-site support on a flat-rate per-user monthly subscription. The portfolio also includes cloud computing (Microsoft 365 setup, secure cloud storage), data backup and recovery, network and WiFi setup, VoIP telephone services, PC and Mac repair, and add-on web marketing, SEO, and cybersecurity services.
Is Priority Technology Solutions a public or private company?
Priority Technology Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Priority Technology Solutions founded?
Priority Technology Solutions was founded in 2008. It employs 1 to 10 people.
Where is Priority Technology Solutions based?
Priority Technology Solutions is headquartered in Valencia, United States, in the North America region.
How does Priority Technology Solutions make money?
Two revenue lines are on record. Managed IT Services (Flat-Rate Monthly) is the primary driver. The others are break-Fix / Hourly Services.
Who are Priority Technology Solutions's main competitors?
Direct peers on record are Ntiva, OneSource Technology, CMIT Solutions, Intelligent Technical Solutions, Race Computer Services, itSynergy and TechMD. Regional players are Be Structured Technology Group and Heartland Technology Group. Integris (formerly Ntirety) is listed as a broad incumbent.
Does Priority Technology Solutions have an API?
No public API is recorded for Priority Technology Solutions.
What industry is Priority Technology Solutions in?
Priority Technology Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEALAI, Backup & DR Software Implementation & Managed Platforms, with a secondary code of BPAEADAL, Data Security & Privacy Managed Services (DLP/Encryption). Its NAICS code is 541513 and its SIC code is 7370.