Instant On IT
- Company typePrivate
- Founded2003
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
Instant On IT firmographics
Firmographics- Name
- Instant On IT
- Legal name
- Instant On IT Limited
- Website
- https://instantonit.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Instant On IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Other Computer Related Services (541519), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
- akta.pro secondary industries
- ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), Enterprise Integration, iPaaS & Middleware Services (API/EDI) (BPAEAGAH)
Keywords
Where Instant On IT is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Instant On IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed IT services covering IT strategy, cloud systems, licensing, support, cyber security, and AI solutions. Revenue is generated through ongoing service agreements with clients, likely structured as monthly or annual contracts.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Instant On IT product offering
Product offeringCore offering
Instant On IT delivers managed IT services to businesses, covering IT strategy, cloud systems, licensing, and ongoing support. It also provides dedicated cybersecurity protection and custom AI applications designed to streamline processes, simplify tasks, and automate workflows for clients in the legal, finance, and media sectors.
Product overview
Instant On IT offers a unified suite of IT services for businesses, comprising three core service pillars: IT Management (covering strategy, cloud systems, licensing, and support), Cyber Security (comprehensive security services and proactive protection), and AI Solutions (custom AI applications for process automation). The company also provides Digital Solutions, which encompasses application design and development. These services are designed to work together as an integrated managed IT offering, allowing clients to consolidate their technology needs with a single provider. The company emphasises a 'refreshingly straightforward' approach to IT management, handling processes, licences, configurations, and ongoing support.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Management Comprehensive IT management covering IT strategy, cloud systems, licensing, and support, all tailored to specific business needs.
- Cyber Security Comprehensive best-practice security services providing dedicated proactive protection for business IT systems.
- AI Solutions Custom AI applications designed to streamline processes, simplify tasks, and automate workflows for business clients.
- Digital Solutions Application design and development services, including Private AI solutions for document handling, that help businesses reduce workload and speed up processes.
Quantifiable outcome
- 94% client retention rate from the day the company was founded 21 years ago
- +3 more outcomes
Companies that use Instant On IT
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
Instant On IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Instant On IT partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- MicrosoftcoreListed among key partnerships and accreditations on the Instant On IT website. The company provides AI solutions integrated with Microsoft ecosystem (including Microsoft Copilot and OneDrive/SharePoint integrations). The partnership supports managed IT and digital solutions services.
- SophoscoreListed among key partnerships and accreditations on the Instant On IT website. Sophos is referenced as the recommended endpoint protection solution as part of their cyber security offerings.
- HuntresscoreListed among key partnerships and accreditations on the Instant On IT website. Huntress is included in their security stack as part of comprehensive best-practice security services.
- DattocoreListed among key partnerships and accreditations on the Instant On IT website. Datto provides backup and business continuity solutions that support Instant On IT's managed services offering.
- CiscocoreListed among key partnerships and accreditations on the Instant On IT website. Cisco networking and security solutions form part of their technology stack.
- GLAD ClimateminorInstant On IT is a member of GLAD Climate, demonstrating commitment to environmental responsibility and sustainability in operations.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Instant On IT competitors and assessment
Company assessmentDirect peers
- Presidio: Global IT managed services and solutions provider covering infrastructure, security, and cloud; comparable in service portfolio and mid-market focus, with deeper US and international footprint.
- Air-IT: UK-based managed IT services provider of similar size serving SME and mid-market professional services clients with proactive IT support, cyber security and cloud — directly comparable operating model, geography, and vertical mix.
- Littlefish: UK managed IT services and cyber security firm with a comparable mid-market positioning, ITIL-led service desk, and similar customer mix in regulated/professional service verticals.
- BCN Group: UK managed IT services and cloud provider serving small and mid-sized businesses across the UK with helpdesk, infrastructure, and security — comparable scale, geography, and IT-management-led GTM.
- Bytes Technology Group: UK-headquartered IT services and software licensing business with managed services arm; comparable in customer base (legal, financial, public sector) and operating geography, though materially larger.
- ANS Group: UK managed cloud and IT services provider for mid-market and enterprise clients; comparable in managed-service delivery model and UK-centric footprint.
- Daisy Corporate Services: Major UK IT and telecoms managed services business; comparable in providing outsourced IT support, security, and cloud to UK SMB/mid-market — notably larger scale.
- Centerprise International: UK IT solutions and managed services provider for public and private sector clients; comparable in offering IT management, licensing, and support contracts to enterprise customers.
Broad incumbents
- SCC (Specialist Computer Centres): Large UK/European IT services firm with broad managed services, security and infrastructure offerings; an incumbent competitor rather than a direct pure-play match, providing scale context.
- Computacenter: Public UK-headquartered enterprise IT infrastructure provider with broad managed services capability; not a pure-play SMB MSP but representative of the incumbent tier Instant On IT is competing against for enterprise clients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Instant On IT social profiles
Digital presenceInstant On IT compliance and trust
Trust signalCompliance5 records
Instant On IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Instant On IT leadership team
Management profileNumber of profiles
Profiles1 record
Instant On IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Instant On IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Instant On IT
What does Instant On IT do?
Instant On IT delivers managed IT services to businesses, covering IT strategy, cloud systems, licensing, and ongoing support. It also provides dedicated cybersecurity protection and custom AI applications designed to streamline processes, simplify tasks, and automate workflows for clients in the legal, finance, and media sectors.
Is Instant On IT a public or private company?
Instant On IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Instant On IT founded?
Instant On IT was founded in 2003. It employs 11 to 50 people.
Where is Instant On IT based?
Instant On IT is headquartered in London, United Kingdom, in the Europe region.
How does Instant On IT make money?
One revenue line is on record: managed IT Services.
Who are Instant On IT's main competitors?
Direct peers on record are Presidio, Air-IT, Littlefish, BCN Group, Bytes Technology Group, ANS Group, Daisy Corporate Services and Centerprise International. Broad incumbents are SCC (Specialist Computer Centres) and Computacenter.
Does Instant On IT have an API?
No public API is recorded for Instant On IT.
What industry is Instant On IT in?
Instant On IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAB, ITIL/ITSM Process Consulting & Implementation, with a secondary code of BPAEAJAC, ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.). Its NAICS code is 541513 and its SIC code is 7373.