What RedChirp does

RedChirp, LLC is a US-based business SMS/MMS texting platform purpose-built for highly regulated small and medium-sized businesses, with direct-to-consumer (DTC) wineries as its primary customer base and secondary positioning in healthcare and financial services. The company, founded in 2020 and headquartered in Scottsdale, Arizona (with a Napa address), markets its solution as purpose-built for compliance — including TCPA, HIPAA, PCI DSS, CCPA, and GDPR — explicitly contrasted against generic texting platforms that restrict regulated content. Its product spans one-on-one conversations, bulk informational and marketing texts, automated confirmations, reminders, notifications, and a webchat-to-text widget that routes website visitors into SMS conversations, supported by a publicly documented REST API on SwaggerHub.

The platform is delivered through a four-tier subscription model: Solopreneur ($99/month, 1 user, 500 SMS included), Standard ($399/month, up to 10 users, 3,000 SMS), Pro ($799/month, up to 50 users, 7,000 SMS), and Enterprise (custom pricing). Revenue is supplemented by usage-based overage charges for SMS ($0.015–$0.03/message) and MMS ($0.03–$0.05/message) and by pass-through carrier (A2P 10DLC) fees from Verizon, AT&T, and T-Mobile. Customer profile limits scale from 10,000 (Solopreneur) to 100,000 (Standard) to unlimited (Pro/Enterprise), and average additional messaging spend is reported at $21.94–$153.10 per plan per month.

RedChirp combines a product-led growth motion (public pricing, Calendly demo booking, self-serve onboarding) with sales-assisted engagement for Pro and Enterprise prospects. Distribution is amplified through an extensive wine industry referral partner network — including Highway 29 Creative, VINFORMANT, Simons DTC Consulting, Left Coast Marketing, WISE, and Assemblage Strategy Group — and through deep integrations with wine e-commerce platforms (Commerce7, WineDirect, Vines OS, Vinsuite, Ecellar, Orderport, Bottle 360, Corksy, Offset), CRM/marketing tools (Klaviyo, MailChimp, Shopify), shipping compliance (Sovos ShipCompliant), and reservations (Tock). The August 2022 acquisition of Vimbibe consolidated the wine DTC texting market, and a December 2025/January 2026 partnership with WineSpeak.ai added AI-driven conversational commerce capabilities to the platform. The company is privately held with no disclosed external funding.

Name

RedChirp

Legal name

RedChirp, LLC

Website

https://redchirp.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

RedChirp is a US-based SMS/MMS texting platform purpose-built for regulated SMBs — primarily DTC wineries, with extensions into healthcare and financial services — offering TCPA/HIPAA/PCI DSS-compliant messaging, webchat-to-text routing, and a deep wine-industry integration ecosystem on a tiered SaaS subscription.

Ownership category

akta.pro rank

Product category

Business SMS/MMS Compliance Texting Platform

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Social CRM & Community Engagement Platforms (HDAEAFAF)

akta.pro secondary industries

Customer Data Platforms (CDP) & Identity Resolution (BPAFAFAD), Channel/Partner Sales Support (Reseller Enablement, Deal Reg) (BPAAADAH)

Keywords

• Business texting software
• Sms marketing platform
• Compliance messaging software
• Conversational commerce tools
• Wine industry communications

Headquarters

HQ city

Napa

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Operations, Marketing or Sales, Personnel, Infrastructure

Revenue model

1. SaaS Subscription (Base Plans): Four-tier subscription model (Solopreneur $99/mo, Standard $399/mo, Pro $799/mo, Enterprise custom) providing platform access, included SMS/MMS message bundles, user seats, and customer profile limits.
2. Overage Charges (SMS/MMS): Usage-based overage charges for SMS and MMS messages beyond plan inclusions. SMS overages range from $0.015-$0.03 per message; MMS overages from $0.03-$0.05 per message, depending on plan tier.
3. Carrier Fees (A2P 10DLC): Carrier-side fees charged by Verizon, AT&T, and T-Mobile for text message delivery (e.g., AT&T $0.002 per outbound SMS segment), passed through to customers. Included in additional messaging cost analysis.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

RedChirp is a business SMS/MMS texting SaaS platform purpose-built for highly regulated industries. It delivers webchat-to-text routing, automated confirmations, reminders and notifications, bulk informational and marketing texts, and built-in compliance workflows for TCPA, HIPAA, and PCI DSS. The platform serves primarily direct-to-consumer wineries, alongside healthcare providers, financial services firms, and small businesses that need compliant text-based customer engagement.

Product overview

RedChirp is a unified business texting platform offering tiered pricing plans (Solopreneur, Standard, Pro, Enterprise) starting at $99/month. The platform provides core features including webchat for inbound text conversations, bulk SMS/MMS messaging, automated confirmations/reminders/notifications, and compliance automation for regulated industries. RedChirp acquired Vimbibe in August 2022, transitioning those wine industry customers to its platform to create a consolidated solution for wineries. Through a partnership with WineSpeak.ai, RedChirp also enables AI-driven conversational commerce with webchat-to-text integration.

Differentiator

Problem solved

Functional benefit

Products and services

• RedChirp Platform A unified business texting SaaS platform for highly regulated industries (wineries, healthcare, financial services) offering one-on-one and bulk SMS/MMS, automated confirmations/reminders/notifications, webchat-to-text routing for inbound website conversations, and built-in compliance automation for TCPA, HIPAA, and PCI DSS. Includes a public REST API and integrations with wine e-commerce, CRM, POS, shipping, and reservation systems.

Quantifiable outcome

• Considerable increase in customer engagement for Goosecross Cellars during Q4 holiday season
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

AI capability3 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• WineSpeak.aicoreTechnology or Integration · 6 January 2026RedChirp partnered with WineSpeak.ai to deploy AI-driven conversational commerce tools on winery websites. WineSpeak.ai's AI Agent ('Goose') uses natural language processing and retrieval augmented generation to provide personalized wine recommendations, while RedChirp's webchat-to-text integration enables direct SMS communication with website visitors. The integration was deployed at Goosecross Cellars and resulted in considerable engagement increases during the Q4 holiday season.
• Commerce7coreTechnology or IntegrationE-commerce and wine club management platform integration. RedChirp integrates with Commerce7 to enable automated text communications tied to wine club membership, orders, and customer profiles.
• WineDirectcoreTechnology or IntegrationWineDirect is a wine industry e-commerce and DTC platform. RedChirp integrates with WineDirect for automated customer communications, shipping notifications, and wine club management texting.
• Vines OScoreTechnology or IntegrationVines OS is a wine industry direct-to-consumer platform. RedChirp integrates to enable texting capabilities within the Vines OS operational workflow for wineries.
• VinsuitecoreTechnology or IntegrationVinsuite is a winery management software platform (ERP/CRM for wineries). RedChirp integrates to enable SMS/texting capabilities within the Vinsuite ecosystem.
• Sovos ShipCompliantcoreTechnology or IntegrationAlcohol beverage compliance and shipping platform. RedChirp integrates with Sovos ShipCompliant to support compliance-automated text messaging for winery shipping and regulatory requirements.
• VINFORMANTminorGTM or Marketing PartnerWine marketing, DTC, and national sales consultancy that has integrated RedChirp for its winery clients. VINFORMANT reports that RedChirp is 'the best program I have ever integrated into our companies' and has driven YOY revenue increases for client wineries.
• Simons DTC ConsultingminorGTM or Marketing PartnerDTC sales growth and customer engagement consultancy serving the wine industry. Recommends RedChirp to clients, noting that SMS automations and campaigns generate revenue and ensure customer satisfaction.
• Left Coast MarketingminorGTM or Marketing PartnerFull-service creative agency (digital marketing, advertising, web design, photography) serving wineries. States RedChirp is 'one of the most cost effective new sales and promotions solutions we have seen for wine.'
• WISE (Wine Industry Sales Education)minorGTM or Marketing PartnerDTC training, consulting, coaching, and mystery shopping for wineries. Recommends RedChirp as a tool that 'streamlines winery operations so teams can focus on what matters — engaging guests and members.'
• Highway 29 CreativecoreStrategic or Co-development PartnerDTC wine marketing agency that launched Vimbibe in 2020. Founder Simon Solis-Cohen sold Vimbibe to RedChirp and expressed alignment of missions to bring best-in-class engagement tools to the wine industry. Highway 29 Creative continues as a DTC marketing agency partner.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• SlickText: SlickText is a U.S.-based SMS marketing platform offering text message marketing, automation, and compliance features to SMBs. It is a direct peer to RedChirp in the SMB subscription-based SMS marketing category.
• SimpleTexting: SimpleTexting is a mass text messaging and SMS marketing platform designed for SMBs with tiered subscriptions and compliance tooling. It is a direct peer competing with RedChirp for SMB texting budgets.
• TextMagic: TextMagic is a business text messaging service offering two-way SMS, mass texting, and integrations for SMBs. It is a direct peer in the subscription-based SMB texting space where RedChirp also competes.
• EZ Texting: EZ Texting is an SMB-focused SMS marketing and business texting platform with tiered subscription pricing and compliance features. It directly competes with RedChirp in the SMB mass texting/engagement category.
• Postscript: Postscript is an SMS marketing platform purpose-built for Shopify e-commerce merchants. It is a direct peer to RedChirp in the SMB/mid-market SMS engagement space with a vertical-specialization strategy (e-commerce) paralleling RedChirp's wine/healthcare/financial focus.
• Attentive: Attentive is an SMS marketing platform focused on e-commerce and retail brands, offering personalized two-way text messaging and compliance tooling. It directly competes with RedChirp in the SMB/mid-market SMS engagement category with a comparable subscription-based model.

Broad incumbents

• Klaviyo: Klaviyo is a B2C CRM and marketing automation platform with native SMS capabilities integrated alongside email. It is both a RedChirp integration partner and a broad incumbent whose bundled SMS + email offering could compete for the same SMB marketing budgets.
• Twilio: Twilio is the largest cloud communications platform offering programmable SMS/MMS APIs and messaging services to businesses globally. It is a broad incumbent in the SMS space that RedChirp competes with by offering regulatory-vertical specialization that Twilio's generic APIs do not natively provide.
• MessageBird: MessageBird is a global cloud communications platform offering SMS, WhatsApp, and other channels for customer engagement. It is a broad incumbent comparable to Twilio that competes with RedChirp in providing programmable SMS infrastructure for businesses.

Regional players

• WineDirect: WineDirect is a wine industry e-commerce and DTC platform serving North American wineries. While primarily a wine-specific operational platform rather than a pure SMS provider, it integrates with RedChirp and competes for the winery's overall DTC technology budget.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RedChirp