FreelyGive
- Company typePrivate
- Founded2015
- HeadquartersHastings, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
FreelyGive firmographics
Firmographics- Name
- FreelyGive
- Legal name
- FreelyGive Ltd
- Website
- https://freelygive.io
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
FreelyGive industry classification
Industry- Product category
- Customer Relationship Management Software
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Industry-Specific CRM (Vertical CRM Suites) (HDAEAFAH)
- akta.pro secondary industries
- CRM Implementation & Customization Services (BPAEAGAC), CRM Managed Services & Support (BPAEAGAD)
Keywords
Where FreelyGive is headquartered
LocationHeadquarters
- HQ city
- Hastings
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
FreelyGive business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Full Stack Services Subscription: Comprehensive project delivery including Consultancy, Design, Development, Hosting, and Support in four tiers (Bronze, Silver, Gold). Offered as subscription packages covering different service combinations.
- Professional Services: Standalone consultancy, design, development, hosting, and support services for clients who don't require full-stack engagement. Flexible engagement model.
- AI-Powered Business Applications: AI services including AI Assistants, AI Search, Report Generators, AI Powered Workflows, and AI Quality Tracking as add-on services to CRM solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Basic/Bronze packages - Consultancy, Design, Hosting, Maintenance, Support |
| Subscription | Annual | Silver package - adds Development to Bronze services |
| Subscription | Annual | Gold package - full service offering |
Go-to-market motion3 records
Distribution channels2 records
Marketing channels7 records
FreelyGive product offering
Product offeringCore offering
FreelyGive builds native, open-source Drupal-based CRM systems tailored to organisations' exact requirements, complemented by an AI module ecosystem (AI Assistants, AI Search, AI Automators, AI Agents). The company delivers full-stack services — consultancy, design, development, hosting, and support — packaged in Bronze, Silver, and Gold subscriptions, and also produces project-specific solutions such as the DelayCheck rail delay repay system.
Product overview
FreelyGive offers a Full Stack Drupal CRM solution combining their native Drupal-based CRM platform with AI-powered capabilities. The core offering is the FreelyGive Native Drupal CRM, a relationship-focused CRM built on Drupal that provides Event Management, Membership Management, Volunteer Management, and custom features like Village Allocation, Directories, and Subscription Services. This is complemented by AI modules including AI Assistants, AI Search (RAG-based semantic search), AI Automators (no-code AI workflow builder), and AI Agents (autonomous agents). They also offer project-specific solutions like DelayCheck for rail delay repay and RailTrax for train movement data. Services are delivered through Full Stack subscription packages covering Consultancy, Design, Development, Hosting, and Support.
Differentiator
Problem solved
Functional benefit
Brands
- FreelyGive CRM: Native Drupal CRM solution built for user-centric relationship management
Products and services
- FreelyGive Native Drupal CRM A native Drupal-based Customer Relationship Management system built for human-centric relationship management rather than sales/deal-centric paradigms. Includes Event Management, User Self Service, Reporting, Membership Management, Volunteer Management, Accommodation Management, Group Management, GDPR Compliance, and Financial Integrations, all customisable to each organisation's exact needs.
- AI Assistants AI-powered assistants that can be loaded with topic-specific documents to deliver specialised answers. Used to build customer service bots that read technical manuals and chatbot blocks for site content.
- AI Search AI-powered semantic search using Retrieval Augmented Generation (RAG) that enables users to search and ask questions about content based on the meaning of search terms rather than keywords. Supports vector databases such as Milvus and Pinecone.
- AI Automators No-code AI tool for building AI applications by chaining prompts together, enabling complex workflows within Drupal without coding. Built on AI Interpolator with 20+ service integrations.
- AI Agents Framework for autonomous AI agents that work in the background, interact with each other, review each other's work, and make changes to Drupal site configuration — including creating content types, content, and views.
- Report Generators AI-driven report generation that produces downloadable reports based on uploaded documents or information drawn from a website.
- AI Powered Workflows Multi-step automated workflows that incorporate AI as part of process automation to handle tasks and interactions end to end.
- AI Quality Tracking System for tracking AI prompt results and reviewing output quality to enable prompt improvement and fine-tuning.
- DelayCheck Rail Delay Repay system providing responsive webforms for passengers to report train delays with automated refund calculation using RailTrax data. Handles peak loads of over 20,000 claims per hour with multiple repayment gateways and replicated failover.
- RailTrax Train movement database that downloads information from multiple sources, aggregates data, and enables automatic tracking and querying. Built with multiple redundancy levels to prevent data loss.
- Full Stack Subscriptions (Bronze, Silver, Gold) Service packages (Bronze, Silver, Gold) bundling Consultancy, Design, Development, Hosting, and Support for Drupal CRM implementations on an annual subscription basis.
Quantifiable outcome
- Village allocation process reduced from 3 months to matter of weeks for New Wine (30,000+ attendees)
- +4 more outcomes
Companies that use FreelyGive
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles4 records
FreelyGive technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability10 records
Feature5 records
FreelyGive partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core, major and supporting.
- AcquiacoreFreelyGive is a recognized Acquia partner who was awarded Source Partner of the Year 2025 for Excellence in Customer Outcomes and Revenue Performance. The partnership enables FreelyGive to deliver enterprise-grade Drupal solutions using Acquia's open digital experience platform. They have an outstanding go-to-market strategy with Acquia Source.
- Drupal AssociationcoreFreelyGive is an official Drupal Association member organisation, contributing to the Drupal open-source community. Team members maintain multiple Drupal modules and actively participate in Drupal initiatives.
- VelirmajorCo-maintainers of the Drupal AI module. Velir contributed OpenAI integration and CKE improvements, particularly Kevin Quillen. Both companies collaborate on AI module development within the Drupal ecosystem.
- SoapboxmajorCo-contributor to Drupal AI module development. Soapbox developed the AI Search submodule including the new boost with AI feature, with Scott Euser as key contributor.
- AWS (Amazon Web Services)supportingAWS provided the Bedrock Provider Module implementation for the Drupal AI module, with Tarus Balog as key contributor. Integration enables AWS Bedrock AI models within Drupal.
- PronovixsupportingCorporate partner providing funding and organizational support for Drupal AI module development, including upcoming Google Vertex integration.
- Noble Services ScotlandsupportingMichal Gow contributed initial work on the AI Search sub-module and LLM provider module that formed the basis of AI core.
- Open SocialsupportingWorking with FreelyGive on their Gaia AI platform, collaborating on AI integration in Drupal.
- DXPRsupportingJurriaan Roelofs contributed the alt text image generation module as part of the Drupal AI ecosystem.
- Aalto UniversitysupportingDeveloped Microsoft Azure Provider Module for the Drupal AI module ecosystem.
- CalibratesupportingContributed AI translation and validation improvements, with Frederik Wouters as key contributor.
- QED42supportingFirst OpenCollective contributors to the Drupal AI module initiative.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
FreelyGive competitors and assessment
Company assessmentDirect peers
- Velir: Drupal-specialist agency and co-maintainer of the Drupal AI module alongside FreelyGive. Highly comparable as a fellow Drupal consultancy with deep AI integration expertise and similar enterprise focus.
- Soapbox: Drupal agency and co-developer of the Drupal AI Search submodule with FreelyGive. Operates as a peer Drupal-focused consultancy with similar AI integration and open-source community involvement.
- CiviCRM: Open-source CRM purpose-built for non-profits, charities, and membership organisations. Directly competes with FreelyGive in the same non-profit/voluntary sector customer segment with a comparable open-source, customisable positioning.
- Pronovix: Drupal agency providing corporate partnership and organisational support for the Drupal AI module, including upcoming Google Vertex integration. A peer Drupal consultancy collaborating closely in the same AI ecosystem.
- Phase2: Enterprise Drupal agency focused on digital experience platforms and large-scale content-driven sites. Directly comparable in offering full-stack Drupal services to enterprise and complex organisational clients.
- Lullabot: One of the largest independent Drupal agencies, providing enterprise Drupal consulting, development, and strategy services. Comparable as a fellow Drupal specialist serving complex enterprise digital experience engagements.
- QED42: Drupal agency and one of the first OpenCollective contributors to the Drupal AI module initiative. Comparable Drupal-specialist consultancy with similar AI integration work in the Drupal ecosystem.
Broad incumbents
- Salesforce.org / Nonprofit Cloud: Industry-leading CRM with a dedicated non-profit cloud and Nonprofit Success Pack (NPSP). Competes for the same charity, voluntary sector, and membership-based customers that constitute FreelyGive's primary segment.
- SugarCRM: Established commercial CRM platform. Enders Analysis migrated FROM SugarCRM to FreelyGive's native Drupal CRM, signalling direct competitive displacement in the mid-market/media subscription CRM space.
- HubSpot: Broad horizontal CRM platform competing for the same mid-market and enterprise customers across verticals including non-profit. Represents the mainstream CRM alternative that FreelyGive's customisable, open-source positioning competes against.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
FreelyGive social profiles
Digital presenceFreelyGive compliance and trust
Trust signalCompliance1 record
FreelyGive financial estimates
Financial estimateRevenue estimate
Valuation estimate
FreelyGive leadership team
Management profileNumber of profiles
Profiles10 records
FreelyGive funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FreelyGive M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FreelyGive
What does FreelyGive do?
FreelyGive builds native, open-source Drupal-based CRM systems tailored to organisations' exact requirements, complemented by an AI module ecosystem (AI Assistants, AI Search, AI Automators, AI Agents). The company delivers full-stack services — consultancy, design, development, hosting, and support — packaged in Bronze, Silver, and Gold subscriptions, and also produces project-specific solutions such as the DelayCheck rail delay repay system.
Is FreelyGive a public or private company?
FreelyGive is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was FreelyGive founded?
FreelyGive was founded in 2015. It employs 11 to 50 people.
Where is FreelyGive based?
FreelyGive is headquartered in Hastings, United Kingdom, in the Europe region.
How does FreelyGive make money?
Three revenue lines are on record. Full Stack Services Subscription is the primary driver. The others are professional Services and AI-Powered Business Applications.
Who are FreelyGive's main competitors?
Direct peers on record are Velir, Soapbox, CiviCRM, Pronovix, Phase2, Lullabot and QED42. Broad incumbents are Salesforce.org / Nonprofit Cloud, SugarCRM and HubSpot.
Does FreelyGive have an API?
No public API is recorded for FreelyGive.
What industry is FreelyGive in?
FreelyGive's product category is Customer Relationship Management Software. Its primary akta.pro industry code is HDAEAFAH, Industry-Specific CRM (Vertical CRM Suites), with a secondary code of BPAEAGAC, CRM Implementation & Customization Services. Its NAICS code is 541511 and its SIC code is 7372.