Sophrona

Name

Sophrona

Legal name

Sophrona Solutions, Inc.

Website

https://sophrona.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Ophthalmology Patient Engagement Software

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Patient Portals & Self-Service Access (HLACAEAA)

akta.pro secondary industries

Patient Self-Service Portal for Scheduling & Management (HLACADAK), Ophthalmology & Vision Telemedicine Platforms (HLALAGAL)

Keywords

• Patient engagement software
• Referral management platform
• Ophthalmology software
• Patient portal solutions
• Healthcare communication technology

Headquarters

HQ city

Oklahoma City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: Sophrona operates as a subscription-based SaaS company providing online patient communication software for ophthalmology. Practices pay for access to patient portal, referral portal, scheduling tools, and other modules. The company serves approximately 2,000 eye doctors nationwide through this recurring revenue model.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Sophrona provides online patient-physician communication technology and SaaS specifically designed for ophthalmology practices. The company offers a patient portal with eye-specific patient registration, secure messaging, MIPS compliance, online bill pay, and a suite of modular products including a Referral Portal, scheduling tools, AI-powered automation (Sophie phone agent, SmartFax), telehealth, and reputation management. The platform serves nearly 2,000 eye doctors nationwide and integrates with leading practice management and EMR systems.

Product overview

Sophrona offers a modular patient engagement and referral management platform purpose-built for ophthalmology practices. The core offering is the Sophrona Patient Portal, which provides online patient-physician communication, registration, secure messaging, and billing. Surrounding this core are specialized modules including the Referral Portal for provider-to-provider referral tracking and scheduling, Scheduling Widget for patient self-booking, Referral Express as a lightweight microsite alternative, Automated Reputation Management, Text Appointment Reminders, Patient Satisfaction Surveys, eCommerce, Telehealth, and MIPS/Meaningful Use compliance tools. The SageBridge API enables connectivity to external systems. Recent additions include Sophie (AI phone agent for referring doctors), SmartFax (AI-powered fax digitization), SmartScheduler (referral self-scheduling automation), and the Referral Scorecard (analytics tool). The platform serves approximately 2,000 eye doctors nationwide and holds Drummond ONC Health IT certification.

Differentiator

Problem solved

Functional benefit

Brands

• Sophie: Sophrona's AI-powered phone agent designed specifically for referring doctors that answers calls immediately, collects patient information, identifies appointment types, and routes referrals automatically.

Products and services

• Sophrona Patient Portal The flagship patient portal uniquely designed for ophthalmology, enabling online patient-physician communication, patient registration with eye-related history capture, secure messaging, online bill pay, prescription refills, and MIPS-ready functionality. Serves as the platform behind nearly 2,000 eye doctors nationwide.
• Referral Portal Digital referral management solution that bridges scheduling conflicts between referring doctors and receiving practices, reducing unnecessary faxes and phone calls through a universal web interface. Enables referring providers to schedule appointments directly, track patient progress in real-time, and receive automated outcome notifications.
• Scheduling Widget Patient-facing scheduling tool embedded on practice websites enabling existing and new patients to self-schedule confirmed appointments in real-time 24/7, selecting from available doctors, appointment types, and times defined by the practice.
• Automated Reputation Management Automated review monitoring and management solution that captures patient feedback, requests reviews automatically after visits, and enables practices to respond to reviews from a unified dashboard. Fully automated, requiring no staff interaction.
• Text Appointment Reminders Automated text and email reminder system that reduces no-shows by sending appointment confirmations and allowing patients to confirm or decline scheduled appointments.
• Patient Satisfaction Surveys Survey tool for capturing patient experience feedback and satisfaction metrics across practice profiles.
• SageBridge API API integration solution enabling connectivity between Sophrona's patient engagement platform and third-party systems, practice management software, and EMR platforms.
• eCommerce Solution
• Telehealth
• MIPS Patient Portal Meaningful Use-compliant patient portal solution helping practices maximize MIPS scores through Patient Portal blending Sophrona Certified Technology with advanced functionality for Improvement Activities.
• Meaningful Use Portal Portal configuration supporting Meaningful Use requirements for secure messaging credit, care coordination, and interoperability standards.
• QuickAppointments Real-Time Scheduling Real-time appointment scheduling solution enabling confirmed bookings directly on practice websites with integration to practice management systems.
• Referral Express Lightweight, branded microsite solution enabling referring doctors to send referrals with no login required, designed for small to medium practices seeking professional digital referral intake without heavy IT projects or integration timelines.
• Sophie AI Phone Agent AI-powered phone agent designed specifically for referring doctors. Answers calls immediately without hold times or phone trees, collects patient information, identifies appointment types, and routes complete referrals automatically to the receiving ophthalmology practice.

Quantifiable outcome

• Referrals move 80% faster
• +7 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature11 records

Partnerships

Four partnerships are on record, tiered minor and core.

• RendiaminorStrategic or Co-development PartnerPartnership to provide EyeLearn - an online library of ophthalmology-specific educational handouts, videos and animations integrated into Sophrona's patient portal.
• American Academy of OphthalmologyminorStrategic or Co-development PartnerPartner in providing EyeLearn educational content - online library of ophthalmology-specific educational materials including handouts, videos and animations.
• Leading EMR/Practice Management PartnerscoreTechnology or IntegrationSophrona partners with leading practice management and electronic medical records providers to deliver integrated solutions that increase profits and patient engagement. The company supports practices changing EMR while maintaining Sophrona solutions.
• ModMed (Modernizing Medicine)coreTechnology or IntegrationSophrona participates in ModMed's MOMENTUM conference as an ecosystem partner, offering seamless referral solutions for ModMed EMR users. Dedicated booth presence at MOMENTUM conferences (Orlando, Palm Springs).

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• DemandHub: Patient engagement platform targeting medical and dental practices with reputation, scheduling, and communication features that overlap with Sophrona's automated reputation management and reminders.
• First Insight (RevolutionEHR / MaximEyes): Offers ophthalmology- and optometry-focused EHR with integrated patient engagement, recall, and scheduling tools that compete head-to-head with Sophrona's domain-specialized suite.
• EyeMD EMR Healthcare Systems: Provides ophthalmology-specific EMR and patient portal solutions that overlap directly with Sophrona's Patient Portal and Referral Portal offerings for eye care practices.

Broad incumbents

• Modernizing Medicine (ModMed): Dominant specialty EHR vendor with an ophthalmology-specific suite (EMA) that bundles patient portal, scheduling, and referral workflows — Sophrona's ecosystem partner and most threatening incumbent.
• Klara: Healthcare patient communication and workflow platform offering secure messaging, scheduling, and intake — overlapping with Sophrona's secure messaging, reminders, and patient registration features.
• Luma Health: Patient scheduling, referral, and engagement platform used across healthcare systems, with self-scheduling and referral workflows that directly compete with Sophrona's SmartScheduler and Referral Portal.
• Mend: Patient engagement platform combining telehealth, scheduling, and digital intake — competing with Sophrona's telehealth and self-service scheduling offerings for specialty practices.
• Nextech Systems: Specialty EHR/PM vendor serving ophthalmology, dermatology, and plastic surgery with built-in patient engagement tools that compete with Sophrona's patient portal and referral modules.
• Tebra (PatientPop): Practice growth and patient experience platform (formed by PatientPop + Kareo) with reputation, scheduling, and patient communication tools that compete with several of Sophrona's modules across independent practices.
• Solutionreach: Healthcare-wide patient engagement, recall, reputation, and messaging platform that overlaps with Sophrona's reputation management, reminders, and patient communication modules across many specialties.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@sophronasolutions
• Xx.com/eyesophrona

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sophrona