What SR Technologies does

SR Technologies, Inc. is a privately held managed IT services provider founded in 2014, headquartered at 1550 Airport Blvd Ste 101, Santa Rosa, California. The company delivers outsourced IT management, cybersecurity, cloud, communications, and hardware procurement services to small and mid-sized businesses, with a core target of 20-100 user companies and a broader served range of 1-300 users across Sonoma County, including Healdsburg, Windsor, Rohnert Park, Petaluma, and surrounding communities. According to the company, it supports 2,000+ end users across its client base.

The company's technology stack is built on third-party platforms rather than proprietary IP: it resells and manages Microsoft 365, Microsoft Azure, Fortinet, Meraki, QuickBooks, and Adobe Creative Cloud solutions. Services are organized into modular offerings — managed IT and monitoring, help desk support, on-site service, cybersecurity/endpoint security, consulting, data migration and recovery, QuickBooks hosting and migration, server and computer lifecycle replacement, network management, VPN, server colocation, virtual server hosting, web hosting, and VoIP business phone systems — supplemented by hardware resale. A proprietary Client Dashboard provides clients visibility into tickets, invoices, reports, and training.

SR Technologies monetizes primarily through subscription-based, tiered managed IT service plans billed monthly, customized per client, with pricing kept off the public website and delivered via quote. Secondary revenue streams include hardware procurement (servers, desktops, laptops, networking equipment, printers) and project-based consulting for cabling and IT infrastructure deployments. The go-to-market model is sales-led, combining inbound calls, web contact forms, and TimeZest-scheduled consultations, supported by local SEO across Sonoma County and earned media including a 2025 Press Democrat Readers' Choice Award for Best Security System Provider. Ownership is concentrated with founder Chris Moore, who serves as Founder, Owner, and President.

Name

SR Technologies

Legal name

SR Technologies, Inc.

Website

https://gosrtech.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

SR Technologies, Inc. is a privately held managed IT services provider founded in 2014 in Santa Rosa, California, delivering outsourced IT management, cybersecurity, cloud, communications, and hardware procurement to small and mid-sized businesses (20-100 users) across Sonoma County.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Computer & Office Equipment (3570)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud hosting services
• Business phone systems
• IT consulting

Headquarters

HQ city

Santa Rosa

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring subscription-based managed IT services covering monitoring, maintenance, help desk, on-site support, security, and consulting for SMBs. Delivered as tiered service plans tailored to client size and needs.
2. IT Hardware Sales: Procurement and resale of IT hardware including servers, desktops, laptops, networking equipment (firewalls, routers, switches, wireless access points), printers, and accessories.
3. Data and Cloud Services: Data migration, email migration, data destruction, data recovery, cloud hosting (Microsoft Azure, QuickBooks Cloud Hosting), server colocation, virtual server hosting, and web hosting services.
4. Professional Services and Consulting: Project-based consulting for IT infrastructure, copper/fiber cabling design, and implementation services for commercial and industrial projects.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

SR Technologies provides outsourced managed IT services to small and mid-sized businesses, including 24/7 network monitoring, help desk and on-site support, cybersecurity, cloud hosting and migration, business phone systems (VoIP), online backup, data migration/recovery/destruction, IT consulting and project work, and hardware procurement. The firm acts as a single outsourced IT department for clients with 1 to 300 users.

Product overview

SR Technologies offers a comprehensive managed IT services portfolio centered around its Managed IT Services platform, which provides proactive monitoring, maintenance, and support for business networks, systems, and devices. The company delivers its services through a modular approach combining core managed services with specialized add-on modules including Help Desk Support, On-Site Service, Cyber Security, and Consulting. Additional service layers encompass Data Services (Migration, Recovery, Destruction), QuickBooks solutions (Migration and Cloud Hosting), IT Lifecycle Management (Server and Computer Replacement, eWaste Disposal), Network & Security solutions (Email Security, Endpoint Security, Data Backup, Network Management, VPN), Hosting services (Server Colocation, Virtual Server, Web), Cloud & Productivity tools (Microsoft Azure, Microsoft 365, Adobe Creative Cloud, Business Phone Systems), and hardware product procurement (Servers, Computers, Networking equipment, Printers). The company primarily serves small to medium businesses with 1-300 users, targeting the 20-100 user segment, in Sonoma County and surrounding areas since 2014.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Recurring outsourced IT management for SMBs covering 24/7 network monitoring, patching, maintenance, and the overall functioning of the customer's IT environment.
• IT Consulting and Projects Project-based IT consulting, planning, and execution services for SMBs that need ad-hoc technical work outside of ongoing managed services.
• Help Desk Support Remote end-user technical support service resolving tickets for SMB staff on workstations, applications, and access issues.
• On-Site IT Service In-person technical service delivered at the customer's Sonoma County location for issues that cannot be resolved remotely.
• Cybersecurity Services Cybersecurity services for SMBs covering endpoint protection, email security, security awareness training, dark web monitoring, and incident response.
• Cloud Hosting Services Cloud and hosting services including Microsoft 365, Microsoft Azure hosting, hosted QuickBooks, server colocation, and web hosting for SMB customers.
• Business Phone Systems (VoIP) Hosted VoIP and business phone system services for SMB customers, including phone hardware and dial-tone service.
• Data Migration Services One-time data migration services moving customer data between systems, platforms, or on-premises to cloud environments.
• Data Recovery Services One-time data recovery services to restore lost, corrupted, or inaccessible data for SMB customers.
• Data Destruction Services One-time secure data destruction services ensuring end-of-life data is properly removed from storage media.
• IT Hardware Procurement Resale and procurement of IT hardware (servers, workstations, networking gear, and peripherals) for SMB customers.
• Online Backup Cloud-based online backup and disaster recovery service that protects customer data and enables restoration after loss or failure.

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves3 records

Expansion highlights4 records

Direct peers

• Dataprise: Mid-market and SMB-focused managed IT services provider offering help desk, network management, cybersecurity, and cloud services across multiple U.S. regions — closely comparable business model, customer profile, and service stack to SR Technologies.
• Ntiva: U.S. managed IT and cybersecurity services provider serving SMB and mid-market clients with help desk, cloud, and managed security offerings — directly comparable in target segment, recurring service model, and geographic expansion approach.
• Integris: Managed IT services provider focused on SMBs, delivering managed IT, cybersecurity, cloud, and compliance services — comparable customer profile, regional service delivery model, and recurring revenue mix.
• Thrive: Managed services and cybersecurity provider serving SMB and mid-market clients with help desk, cloud, and managed security — comparable service breadth, customer segment, and recurring subscription model.
• Rackspace Technology: Provider of managed cloud, managed security, and IT infrastructure services across multiple geographies — comparable in cloud/hosting services (Azure, virtual servers, server colocation) and managed IT delivery, though at much larger scale.
• OneNeck IT Solutions: Mid-market managed IT, cloud, and hosting services provider — comparable service mix spanning managed infrastructure, cloud hosting, and hardware/software lifecycle, with a similar mid-tier customer focus.
• NetGain Technologies: Managed IT and cybersecurity services provider for SMB and mid-market clients — comparable target customer, managed services delivery model, and cybersecurity emphasis.
• TierPoint: Provider of managed IT services, cloud, and data center/colocation offerings — directly comparable in server colocation, virtual hosting, and managed infrastructure services that overlap with SR Tech's hosting solutions.

Broad incumbents

• Kyndryl: Large global IT infrastructure services provider offering managed services, cloud, and security across enterprise and mid-market — represents the broad incumbent competitive set that targets the same SMB/mid-market managed IT opportunity at greater scale.
• CBTS: Large U.S. IT services and managed services provider with broad portfolio spanning managed IT, cloud, security, and unified communications — comparable in service breadth (VoIP, cloud, security) though operating at significantly greater scale and geographic reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/gosrtech
• LinkedInlinkedin.com/company/gosrtech

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SR Technologies