NexJ Health

What NexJ Health does

NexJ Health is a Toronto-based digital health company that provides an AI-enabled virtual care platform, NexJ Connected Wellness, for chronic disease prevention and management, mental wellbeing support, and metabolic health coaching. The platform is built on Microsoft Azure using Azure Kubernetes Service and Azure AI Foundry (incorporating GPT-4.1 and GPT-4.1-nano), supports multimodal AI capabilities including the Jai chatbot, agentic AI workflows, automated documentation, and intelligent meal photo analysis, and integrates via FHIR with Epic EHR systems. The company operates a multi-tenant, multi-jurisdiction cloud architecture compliant with PHIPA, PIPEDA, and GDPR, and holds Canada Health Infoway certification.

The company serves four primary customer segments: healthcare providers and health systems (University Health Network, UC San Diego Health, SickKids, Ottawa Hospital), payers and insurers (Manulife), employers and government agencies (MAXIMUS, Canadian Armed Forces), and nonprofit foundations (Heart & Stroke, Movember, Canadian Cancer Society). In July 2025 it expanded into direct-to-consumer subscriptions at $10/month in Canada and the U.S., and added specialized programs for GLP-1 agonist patients (Empower Program, October 2024) and AI-powered personalized dietary coaching (November 2025).

Revenue is generated through three streams: enterprise platform licensing on subscription contracts with healthcare organizations and payers, professional services for certified health coaching delivery, and direct-to-consumer monthly subscriptions. Go-to-market combines an enterprise field sales team, channel partnerships with healthcare organizations and insurers, and a self-serve consumer website. NexJ Health originated as a division of NexJ Systems Inc. (TSX: NXJ) and was spun off as an independent private company in January 2016.

Name

NexJ Health

Legal name

NexJ Health Inc.

Website

https://nexjhealth.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

NexJ Health is a Toronto-based digital health company providing an AI-enabled virtual care platform for chronic disease management, mental wellbeing, and metabolic health, serving healthcare providers, payers, employers, government agencies, and individual consumers across North America and the UK.

Ownership category

akta.pro rank

Product category

Digital Health Platform — Population Health Management & Virtual Care

NAICS

Health Care and Social Assistance (62), Home Health Care Services (6216), Diet and Weight Reducing Centers (812191), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Prepackaged Software (7372)

akta.pro primary industry

Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN) (HLALADAD)

akta.pro secondary industries

Chronic Condition Virtual Care & Disease Management (Payer-Sponsored) (HLALACAE), Membership/Subscription Concierge Virtual Care (HLALAAAH), Population Health Outreach, Preventive Care & Screening Virtual Programs (Payer-Sponsored) (HLALACAL)

Keywords

• Population health management
• Virtual care platform
• Chronic disease coaching
• Digital health SaaS
• Behavioral health software

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Enterprise Platform Licensing: B2B licensing of NexJ Connected Wellness platform to healthcare organizations, payers, government agencies, and employers. Organizations pay for access to the platform, health coaching services, and program delivery to their members/patients.
2. Direct-to-Consumer Subscriptions: Monthly subscription at $10/month for individual consumers providing comprehensive health assessment, personalized wellness plan, weekly motivational messages, self-tracking tools, and unlimited secure messaging with certified human health coach. Additional one-on-one video coaching sessions available at $50 per session.
3. Health Coaching Services: Delivery of personalized health coaching services by certified health coaches integrated into enterprise programs. Includes behavior change support, chronic disease management coaching, mental wellbeing support, and medication adherence coaching.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

NexJ Health provides NexJ Connected Wellness, an AI-enabled cloud-based digital health platform that combines certified human health coaching with agentic AI, conversational AI chatbot (Jai), and intelligent meal photo analysis to deliver virtual care programs. It is licensed to healthcare providers, payers, employers, government agencies, and nonprofits for chronic disease management (diabetes, cardiovascular, cancer, obesity), behavioral health, weight management, and medication adherence. A separate direct-to-consumer subscription ($10/month) provides the same evidence-based coaching to individuals in Canada and the U.S.

Product overview

NexJ Health offers NexJ Connected Wellness as its core AI-enabled digital health platform for virtual care delivery. The platform provides a unified ecosystem for polychronic condition management and mental wellbeing, combining human health coaching with AI capabilities. Key products and modules include: the core NexJ Connected Wellness platform featuring AI chatbot Jai and agentic AI capabilities; the GLP-1 Coaching program and Empower Program for medication support; AI-powered personalized dietary coaching with intelligent meal photo analysis; specialized programs for cancer (Cancer Connect PhC, SHAReClinic, TrueNTH Peer Navigation), behavioral health, chronic condition management, and weight management; Safe Facility Access and Clear2Work for COVID-19 screening; direct-to-consumer health coaching subscription; and the NexJ Health Coach mobile app with Bluetooth device integrations. The platform integrates with Epic EHR via FHIR and connects with Bluetooth-enabled medical devices. The company operates on a business model serving Patients, Payers, Providers, and employer organizations, with recent expansion into direct-to-consumer subscriptions.

Differentiator

Problem solved

Functional benefit

Brands

• NexJ Connected Wellness: AI-enabled digital health platform providing virtual care for polychronic condition management and mental wellbeing. Includes health coaching, behavioral health support, chronic disease management, and wellness tracking.
• Connected Wellness

Products and services

• NexJ Connected Wellness AI-enabled, multi-tenant cloud-based digital health platform providing virtual care for polychronic condition management and mental wellbeing. Combines agentic AI, Jai chatbot, automated documentation, population insights, motivational messaging, nutritional analysis, secure messaging, and video chat with certified human health coaches. Licensed to healthcare providers, payers, government agencies, employers, and nonprofits.
• Direct-to-Consumer Health Coaching Subscription Self-serve subscription at $10/month for individuals providing comprehensive health assessment, personalized wellness plan, weekly motivational messages, self-tracking tools, and unlimited secure messaging with a certified human health coach. One-on-one video coaching available at $50/session.
• Empower Program (GLP-1 Coaching) Personalized health coaching program for patients on GLP-1 (weight loss) medications, supporting medication adherence and behavior change via evidence-based lifestyle interventions including intelligent meal analysis and Mediterranean/ketogenic dietary support.
• Clear2Work (COVID-19 Screening Mobile Application) Mobile workforce application providing daily COVID-19 risk assessment, screening for symptoms (temperature, respiratory), and digital certifications for facility access. Deployed across distributed workplaces.
• Vaccination Management Solution Workplace vaccination management solution that supports employers in coordinating COVID-19 and other vaccination programs for employees across distributed sites.
• Cancer Connect PhC (Oral Cancer Medication Support) Program combining NexJ Connected Wellness with Extend Pharmacy's oncology expertise to provide symptom monitoring for take-home cancer drugs, treatment adherence support, medication support with specialized pharmacists, and links to Ottawa Regional Cancer Foundation coaching.
• TrueNTH SHAReClinic (Prostate Cancer Sexual Health e-Clinic) Virtual e-Clinic for prostate cancer survivors focused on sexual health and rehabilitation, with structured virtual visits, questionnaires, and educational content.

Quantifiable outcome

• Lowered HbA1c by 9 mmol/mol
• +9 more outcomes

Named customers22 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability10 records

Feature6 records

Partnerships

28 partnerships are on record, tiered core and minor.

• Zinc VC / NIHR (Oxford)coreStrategic or Co-development Partner · 1 October 2025First Zinc NIHR Innovation Fellow in Metabolic Psychiatry from Oxford. Initiative supported by Zinc VC and the National Institute for Health Research (NIHR, UK) for metabolic psychiatry research.
• ConsidraCareminorStrategic or Co-development Partner · 23 September 2025Partnership to support seniors and their caregivers. ConsidraCare combines compassionate in-home care with cutting-edge technology to support seniors aging in place.
• Canadian Endocrine InstitutecoreStrategic or Co-development Partner · 12 August 2025Strategic partnership to enhance patient care between appointments for patients with endocrine/metabolic disorders. Endocrinologists refer patients to NexJ's virtual coaching program with 24/7 digital platform access and professional health coach supporting lifestyle changes, medication adherence, and mental wellbeing.
• Optimus Information Inc.coreImplementation/ SI/ Consulting Partner · 25 June 2025Partnered with Optimus Information to modernize NexJ Health's infrastructure using Azure services. Migration included Azure Kubernetes Service, Azure AI services, and Azure Landing Zones. Migration was seamless with customers not noticing the change.
• Epic (UC San Diego Health Integration)coreTechnology or Integration · 9 June 2025FHIR-based integration with Epic EHR at UC San Diego Health enables patient-reported outcomes from NexJ Connected Wellness to flow into Epic, improving operational efficiency and supporting reimbursement ROI.
• Black Creek Community Health CentrecoreStrategic or Co-development Partner · 14 November 2024Launched Phase 3 of Health Coaching to Wellness: The Diabetes Prevention Challenge. BCCHC named Grand Prize Winner of Type 2 Diabetes Prevention Challenge receiving $1.25 million in funding from Public Health Agency of Canada. Groundbreaking initiative empowering community members through digital health coaching in underserved communities.
• PrehabRxcoreStrategic or Co-development Partner · 20 June 2024Strategic partnership to improve recovery for patients post cancer treatment. PrehabRx provides virtual prehabilitation and rehabilitation services for people with cancer.
• MedVisioncoreChannel Partner/ Reseller/ Distributor · 11 December 2023Partnership with Chicago-based health tech company MedVision to offer NexJ Connected Wellness platform to MedVision's clients participating in value-based care arrangements for at-risk physician groups.
• ZealCarecoreStrategic or Co-development Partner · 30 November 2023Partnership to deliver next generation behavior change solutions for disease management and health enhancement. Supports ZealCare's landmark food-as-medicine initiative for patients living with congestive heart failure, combining ZealCare's intensive behavior change coaching with community resources.
• PACE CardiologycoreStrategic or Co-development Partner · 3 August 2023Evidence-based cardiovascular care program providing one-on-one and group coaching sessions, educational content, secure messaging, and wellbeing trackers for people with cardiovascular disease and their families.
• James Madison UniversitycoreStrategic or Co-development Partner · 13 December 2022Research collaboration to support people with disabilities and older adults. Study focused on transforming physical and emotional health outcomes in rural, medically underserved, and low socioeconomic status communities.
• UC San Diego HealthcoreStrategic or Co-development Partner · 4 October 2022Launched behavioral health coaching program as a new kind of Employee Assistance Program focused on behavioral health and mental wellbeing. Includes FHIR-based Epic integration enabling patient-reported outcomes to flow into Epic EHR, improving operational efficiency and supporting reimbursement ROI.
• National Hemophilia FoundationcoreStrategic or Co-development Partner · 30 August 2022Delivering 'Own Your Path' program - virtual health coaching for young adult males aged 18-26 with hemophilia A or B. Provides one-on-one health coaching, evidence-based educational content, and peer leaders to encourage treatment adherence and prophylaxis regimens.
• Gotodoctor.ca (Teledact)coreStrategic or Co-development Partner · 3 March 2022GoToHealthCoach program combining virtual health and wellness coaching with primary care and pharmacist support. Partnership expanded to deliver virtual polychronic disease management and support telemedicine and primary care patients.
• Canadian Armed ForcescoreStrategic or Co-development Partner · 27 January 2022Expanding partnership to advance mental health research. Uses NexJ Connected Wellness for mental health support, mindfulness-based CBT, and personal health coaching for CAF personnel.
• The Ottawa HospitalcoreStrategic or Co-development Partner · 3 December 2021Long COVID research study evaluating NexJ Connected Wellness in clinical trial to deliver online care to patients suffering from long COVID symptoms.
• Resource Assistance for Youth (RaY)coreStrategic or Co-development Partner · 1 September 2021RaY Wired program - mental health, substance use and addictions program for Indigenous youth. Supporting mental health service access for underserved youth population.
• University of Waterloo School of OptometrycoreStrategic or Co-development Partner · 12 July 2021Pilot research program for personalized health coaching for patients with glaucoma. Health coaching to support medication adherence, eye care best practices, and overall wellness.
• Wellness Institute / Seven Oaks General HospitalcoreStrategic or Co-development Partner · 5 January 2021World leaders in lifestyle medicine implementing NexJ for digital health coaching. Lifestyle Medicine department program for chronic disease prevention and management.
• Canadian Armed Forces (Mental Health)coreStrategic or Co-development Partner · 1 October 2020Launched mindfulness-based cognitive behavioral therapy (MbCBT) program for CAF personnel undergoing treatment for depression and/or PTSD. Personal health coaching with regulated healthcare providers, wearable device integration, peer support forums.
• Comprehensive Drug Testing (CDT)coreStrategic or Co-development Partner · 10 August 2020COVID-19 screening program for CDT employees and clients. In-home screening and monitoring to prevent community spread, daily COVID-19 risk assessment, mobile monitoring of temperature and respiratory symptoms.
• MAXIMUScoreStrategic or Co-development Partner · 4 June 2020MAXIMUS implementing NexJ Connected Wellness for COVID-19 screening through Clear2Work mobile application. National rollout to over 15,000 employees and contractors at 52 USA locations. Supports safe facility access and workplace safety during pandemic.
• Extend PharmacycoreStrategic or Co-development Partner · 28 May 2020Launched Cancer Connect PhC program combining NexJ Connected Wellness with Extend Pharmacy's oncology expertise. Program offers symptom monitoring for take-home cancer drugs, treatment adherence support, medication support with specialized pharmacists, and connection to Ottawa Regional Cancer Foundation for cancer coaching. Addresses oral cancer medication support and symptom management.
• The Hospital for Sick Children (SickKids)coreStrategic or Co-development Partner · 14 April 2020Connecting2gether research study exploring NexJ Connected Wellness for helping children with medical complexities and their families. Provides secure access to care plans, remote information access, and care coordination with care maps.
• Movember / TrueNTHcoreStrategic or Co-development Partner · 28 November 2019TrueNTH Sexual Health and Rehabilitation e-Clinic (SHAReClinic) for prostate cancer survivors. Also Peer Navigation program pairing prostate cancer survivors with patients for one-on-one support. Funded by Movember.
• Call & Check / Royal MailcoreStrategic or Co-development Partner · 18 October 2018Safe and Connected trial in UK supporting lonely older people. Postal workers visit participants twice weekly as part of delivery rounds, asking wellbeing questions through NexJ Connected Wellness on handheld devices. Partnership with Royal Mail, local authorities, and voluntary sector.
• Ottawa Regional Cancer FoundationcoreStrategic or Co-development Partner · 15 May 2018Launch of NexJ Connected Wellness as part of comprehensive cancer coaching program. Expanding access to cancer coaching and support for patients and families.
• Heart & Stroke FoundationcoreStrategic or Co-development Partner · 12 April 2018Activate program - innovative wellness program to prevent hypertension. Platform and health coaching for hypertension prevention in Canadians through lifestyle changes.

Scale indicators15 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Noom: Direct-to-consumer and enterprise weight-management and behavior-change platform using coaching and AI/digital tools. Comparable to NexJ's weight management, GLP-1 companion, and DTC $10/month subscription offerings.
• Vida Health: Virtual care platform for chronic physical and mental health conditions combining AI with coaches and clinicians, sold to employers, health plans, and providers. Overlaps directly with NexJ's polychronic-condition, behavioral-health, and enterprise GTM motion.
• Omada Health: Digital chronic-disease prevention and health-coaching platform addressing diabetes, hypertension, and musculoskeletal conditions through employer and payer channels. Closest direct comparable to NexJ's enterprise chronic-care coaching model, though at significantly larger scale.
• Virta Health: Virtual type-2 diabetes reversal and metabolic-health program combining AI-driven personalization with human coaching, delivered to payers, employers, and health systems. Directly comparable to NexJ's chronic condition and metabolic health coaching programs (diabetes, obesity, GLP-1 support).

Emerging players

• Hinge Health: Digital MSK and chronic-pain platform combining AI-driven exercise therapy with human coaches, sold to employers and payers. Comparable as a coaching-plus-tech chronic-care platform with payer/employer GTM, though focused on MSK rather than the metabolic and mental-health mix NexJ serves.
• Lyra Health: Mental-health benefits platform pairing members with coaches and therapists via employer-sponsored plans. Comparable to NexJ's behavioral health and mental wellbeing programs (depression, anxiety, PTSD) sold to employers.
• Sword Health: AI-enabled digital MSK and pelvic-health platform pairing members with human clinicians and coaches, sold to employers and health plans. Similar coaching-plus-AI architecture and employer/plan sales motion as NexJ, though condition-specific.

Broad incumbents

• Livongo (Teladoc Health): Pioneer in connected chronic-condition management now part of Teladoc Health; offers diabetes, hypertension, and behavioral health coaching at national payer and employer scale. Represents the established incumbent whose procurement budgets NexJ competes for.
• Amwell: Broad enterprise telehealth platform offering virtual primary, behavioral, and chronic care across payer, provider, and employer channels. Incumbent peer that competes with NexJ for the same virtual-care strategic accounts at much larger scale.
• Doctor On Demand (Included Health): Virtual primary care and behavioral health platform serving employers, health plans, and consumers. Comparable broad virtual-care portfolio that competes with NexJ's enterprise virtual care and emerging D2C subscription offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/nexj-health-inc-

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NexJ Health