ManageIT
ManageIT Africa Limited is a Nairobi-based managed IT services and cybersecurity provider founded in 2016, offering managed detection and response, SIEM, SOC, incident response, and cloud security to enterprises across Kenya and East Africa in financial services, manufacturing, healthcare, government, and education.
- Company typePrivate
- Founded2016
- HeadquartersNairobi, Kenya
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ManageIT does
ManageIT Africa Limited is a Nairobi-based, privately held managed IT services and cybersecurity provider founded in 2016, serving organizations across Kenya and the wider East Africa region (with references to Uganda and Tanzania). The company delivers a portfolio of managed services under its own sub-brands: ManageMDR (Managed Detection and Response with 24/7 monitoring and human analysis), ManageSIEM (SIEM-as-a-Service), ManageSOC (Security Operations Centre-as-a-Service), ManageIRS (Incident Response Service), and ManageCLOUDSEC (Cloud Security), complemented by offensive security services, infrastructure managed services, repair services, system integration, IT consulting, and digital services. Revenue is generated primarily through recurring managed services contracts priced per user per month (entry-level Essential IT-As-A-Service at KES 3,999 + VAT per user per month) and bespoke enterprise engagements, with additional streams from cybersecurity product resale (Sophos, Bitdefender, Axidian, Acronis, EfficientIP) and cloud services built on Microsoft Azure and AWS.
The technical stack is anchored by a broad ecosystem of global vendor partnerships rather than a proprietary platform: ManageIT holds Sophos Platinum Partner status, Microsoft Solutions Partner for Infrastructure (Azure), Bitdefender Gold, AWS APN, and relationships with Axidian (PAM), Acronis (backup), EfficientIP (DNS security with AI-driven DGA detection), Hexnode (UEM), HoduSoft (UC), LeadSquared, and others. The company applies AI in targeted use cases (anomaly detection, generative AI governance, deepfake detection awareness) without disclosed in-house model development. GTM is sales-led and enterprise-focused, using consulting-led assessments as the entry point into multi-year managed service contracts across six primary verticals: financial services (banks and SACCOs), manufacturing, healthcare, government, education, and technology SMEs.
The company is founder-led (Munjal Shah, Co-Founder & CEO), has not disclosed any external funding rounds, and is not a subsidiary. Ownership appears concentrated with founding principals, consistent with a bootstrapped operating model. The 10-year operating history and the milestone cadence of partnerships (Axidian 2024, Sophos Platinum and EVAD 2025, Microsoft Solutions Partner 2025, EfficientIP 2025, DataguardNXT 2026) together with the launch of a Shadow AI Security Governance service in July 2026 indicate a stable, capability-expanding regional operator rather than a venture-backed growth-stage company.
ManageIT firmographics
Firmographics- Name
- ManageIT
- Legal name
- ManageIT Africa Limited
- Website
- https://manageitafrica.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ManageIT Africa Limited is a Nairobi-based managed IT services and cybersecurity provider founded in 2016, offering managed detection and response, SIEM, SOC, incident response, and cloud security to enterprises across Kenya and East Africa in financial services, manufacturing, healthcare, government, and education.
- Ownership category
- akta.pro rank
ManageIT industry classification
Industry- Product category
- Managed IT Services and Cybersecurity
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF), Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)
Keywords
Where ManageIT is headquartered
LocationHeadquarters
- HQ city
- Nairobi
- HQ country
- Kenya
- HQ region
- Africa
Offices1 record
Markets served
ManageIT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly revenue from managed services contracts providing proactive monitoring, maintenance, cybersecurity, help desk support, and IT infrastructure management. Revenue is subscription-based, typically per user per month (e.g., Essential IT-As-A-Service at KES 3,999 + VAT per user per month).
- Professional Services and Consulting: IT consulting, strategy engagements, technology roadmap planning, vendor management, and advisory services. Typically project-based or retainer engagements.
- Cloud Services: Cloud migration, infrastructure management, and Microsoft Azure services delivered as managed services with recurring subscription components.
- Cybersecurity Solutions: Sales and deployment of cybersecurity products including Sophos, Bitdefender, and other vendor solutions, along with associated monitoring and management services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Essential IT-As-A-Service - entry-level managed IT package |
| Subscription | Annual | Enterprise managed services - customized comprehensive IT management |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
ManageIT product offering
Product offeringCore offering
ManageIT Africa provides managed IT services and cybersecurity solutions to organizations across Kenya and East Africa. The portfolio includes 24/7 monitoring and help desk support, managed detection and response, SIEM-as-a-service, security operations centre, incident response, cloud security, offensive security, and IT consulting delivered through a set of branded service platforms (ManageMDR, ManageSIEM, ManageSOC, ManageIRS, ManageCLOUDSEC). The company also delivers cloud services on Microsoft Azure, infrastructure managed services, system integration, repair services, and digital services to mid-market and enterprise customers.
Product overview
ManageIT Africa is an African technology company providing comprehensive managed IT services and cybersecurity solutions. The portfolio consists of a core managed IT services platform offering proactive monitoring, 24/7 help desk support, cybersecurity solutions, cloud services, and IT consulting, supplemented by specialized security add-on modules including ManageMDR (Managed Detection and Response), ManageSIEM, ManageSOC, ManageIRS, and ManageCLOUDSEC. The company also offers offensive security services, infrastructure managed services, system integration, and repair services. Key integrated products include Microsoft 365 Security, Microsoft Azure Cloud Services, LeadSquared, Sales Force Automation Solutions, HoduSoft unified communications, Hexnode endpoint management, Axidian PAM, Sophos and Bitdefender perimeter security, Acronis backup, EfficientIP DNS security, Authkeepr identity management, and VinChin data recovery. The portfolio includes the Essential IT As A Service entry-level package and strategic consulting services for technology roadmap planning and governance risk compliance.
Differentiator
Problem solved
Functional benefit
Brands
- ManageMDR: Managed Detection and Response service providing 24/7 threat monitoring and incident response.
- ManageSIEM
- ManageSOC
- ManageIRS
- ManageCLOUDSEC
Products and services
- Managed IT Services Comprehensive managed IT services including proactive monitoring, 24/7 help desk support, cybersecurity, data backup and recovery, cloud services, and IT consulting for businesses across Kenya and East Africa.
- ManageMDR (Managed Detection and Response) 24/7 threat monitoring, investigation, and response service combining AI-supported automation with expert human analysis across endpoint, network, and cloud environments. Includes threat hunting and real-time containment.
- ManageSIEM (SIEM as a Service) Security Information and Event Management service providing centralized logging, correlation, and threat detection across IT environments.
- ManageSOC (Security Operations Centre as a Service) 24/7 security operations centre providing expert threat investigation, incident response capabilities, and compliance reporting with human analyst oversight.
- ManageIRS (Incident Response Service) Rapid incident response service providing containment, forensics, and recovery capabilities for security breaches.
- ManageCLOUDSEC (Cloud Security) Cloud security solution protecting cloud-based IT infrastructure, workloads, and data through configuration management, access control, and continuous monitoring.
- Offensive Security Services Proactive penetration testing and vulnerability assessments to identify security weaknesses before malicious actors can exploit them.
- Infrastructure Managed Services Complete infrastructure management including design, deployment, and ongoing optimization of IT systems and network infrastructure for businesses.
- System Integration Services Integration services ensuring seamless implementation and operation of new technology with existing business systems.
- Repair Services Professional computer, mobile, and printer repair and maintenance services minimizing downtime and maintaining productivity.
- Cloud Services Full range of cloud-based IT solutions including migration, deployment, and management across Microsoft Azure and hybrid environments.
- IT Consulting Strategic IT consulting including technical review, governance risk and compliance, and technology roadmap planning for clients in Kenya and East Africa.
- Digital Services Digital transformation services improving social media presence and search engine rankings for business growth.
- Shadow AI Security Governance AI security governance services helping organizations safely adopt AI chatbots, code assistants, and productivity tools while maintaining visibility and control over data processing.
Quantifiable outcome
- Cybersecurity incidents reduced by 80% with Sophos Intercept X deployment
- +3 more outcomes
Companies that use ManageIT
Customer profileNamed customers1 record
Segments6 records
Ideal customer profiles1 record
ManageIT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability10 records
Feature6 records
ManageIT partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered strategic, major, core and supporting.
- DataguardNXT (Authkeepr and VinChin)strategicPartnership to deliver Authkeepr (identity and access management) and VinChin (backup and data resilience) solutions. Authkeepr addresses identity and access control through centralized identity management and strong authentication. VinChin provides agentless backup for virtual environments and fast data recovery.
- EfficientIPmajorPartnership to deliver AI-driven DGA (Domain Generation Algorithm) detection for DNS security across Kenya and East Africa. EfficientIP's AI technology enables behavioral clustering and scoring to uncover dormant infostealers and expose threats before they act.
- MicrosoftcoreMicrosoft Solutions Partner for Infrastructure (Azure). ManageIT Africa delivers Microsoft Azure cloud infrastructure solutions, Microsoft 365 Security, and cloud migration services. Partnership enables access to Microsoft's cloud platform with certified expertise in cloud migration, hybrid deployments, data-centre modernization, and Azure optimization.
- EVADmajorManageIT partnered with EVAD, a global cybersecurity leader, to strengthen cybersecurity across East Africa. Partnership provides advanced cybersecurity solutions tailored for local industries, risk and compliance support, scalable IT infrastructure management, and continuous innovation. Partnership gives ManageIT priority access to EVAD's advanced solutions.
- SophoscoreSophos Platinum Partner - top-tier channel partnership status. ManageIT Africa delivers Sophos cybersecurity solutions including Managed Detection and Response (MDR), XDR, next-generation firewalls, endpoint protection, and Sophos Central management. As a Platinum Partner, they have direct escalation to Sophos technical teams for faster threat response and access to advanced threat detection and AI-powered analytics.
- AxidiancoreStrategic partnership bringing Axidian's Privileged Access Management (PAM) solutions to the African market, particularly Kenya. Partnership aims to deepen Axidian's footprint in Africa while providing organizations access to advanced IT security solutions tailored to local requirements.
- BitdefendercoreBitdefender Gold Partner status for cybersecurity solutions distribution. Bitdefender provides advanced endpoint protection, network security, and VPN services.
- AcronissupportingAcronis cybersecurity partner providing cyber protection, backup, and disaster recovery solutions for businesses.
- AWS (Amazon Web Services)coreAWS APN Partner providing cloud infrastructure and migration services leveraging Amazon Web Services platform.
- HPsupportingHP Business Partner for enterprise hardware solutions.
- LenovosupportingLenovo360 partner for Infrastructure Solutions and Intelligent Devices.
- CiscosupportingCisco partner for networking and collaboration solutions.
- ESETsupportingESET partner for endpoint security solutions.
- DellsupportingDell PartnerDirect Registered partner for enterprise hardware and solutions.
- RuijiesupportingRuijie Silver Partner for networking equipment and solutions.
- HexnodesupportingHexnode Unified Endpoint Management (UEM) partner for endpoint management solutions.
- HoduSoftsupportingHoduSoft partner for unified communication solutions including IP telephony services.
- LeadSquaredsupportingLeadSquared partner for marketing automation and sales force automation software.
- SAPsupportingSAP partner for enterprise software solutions in Africa.
- HuaweisupportingHuawei IdeaHub partner for collaboration and meeting solutions including the IdeaHub S2 for smart classrooms and video conferencing.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
ManageIT competitors and assessment
Company assessmentDirect peers
- Serianu Limited: Nairobi-based African cybersecurity and managed security services firm offering SOC, vulnerability assessments, and consulting across East Africa. Directly comparable as a Kenya-headquartered cybersecurity services provider targeting banks, governments, and enterprises.
- NetGuardians: Swiss-headquartered fintech security firm with East African operations serving banks and financial institutions. Comparable as a focused cybersecurity provider selling into the same financial-services regulatory environment in the region.
- Buni Africa: Kenya-based cloud and managed services provider serving East African enterprises with cloud infrastructure and managed services. Comparable in scale, geography, and target customer base to ManageIT Africa.
Broad incumbents
- eSentire: Global pure-play MDR provider offering 24/7 SOC, threat hunting, and incident response services. Comparable as a managed security services competitor with overlapping MDR/SOC capabilities, particularly for enterprises evaluating global versus regional providers.
- CrowdStrike: Global MDR/SIEM/endpoint security vendor increasingly selling directly to African enterprises. Competes with ManageIT's ManageMDR and ManageSOC offerings at the upper end of the regional market.
- Liquid Intelligent Technologies: Pan-African managed network, cloud, and security services provider operating across Kenya and East Africa. Comparable on managed services, cybersecurity, and cloud delivery to enterprise and mid-market customers in the same geographies.
- Dimension Data (NTT Data): Global systems integrator and managed services provider with a long-standing African presence offering managed IT, networking, and cybersecurity. Overlaps with ManageIT on enterprise managed services and Microsoft/Sophos-aligned delivery, but at a much larger scale.
- Internet Solutions (BCX): African managed services and connectivity provider serving enterprise and public-sector customers across multiple African markets. Comparable on managed IT, cloud, and security services delivery to regulated industries in East Africa.
Regional players
- Phinity Risk Solutions: South Africa-based managed security and risk services firm. Comparable as an African managed security services provider with overlapping SOC, MDR, and consulting offerings, though primarily operating in southern Africa.
- iSON Technologies: Pan-African IT services and managed solutions provider operating across multiple African countries. Comparable as a regional managed IT services competitor with overlapping enterprise customer targets outside ManageIT's primary Kenya base.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
ManageIT social profiles
Digital presenceManageIT compliance and trust
Trust signalCompliance1 record
ManageIT financial estimates
Financial estimateRevenue estimate
Valuation estimate
ManageIT leadership team
Management profileNumber of profiles
Profiles1 record
ManageIT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ManageIT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ManageIT
What does ManageIT do?
ManageIT Africa provides managed IT services and cybersecurity solutions to organizations across Kenya and East Africa. The portfolio includes 24/7 monitoring and help desk support, managed detection and response, SIEM-as-a-service, security operations centre, incident response, cloud security, offensive security, and IT consulting delivered through a set of branded service platforms (ManageMDR, ManageSIEM, ManageSOC, ManageIRS, ManageCLOUDSEC). The company also delivers cloud services on Microsoft Azure, infrastructure managed services, system integration, repair services, and digital services to mid-market and enterprise customers.
Is ManageIT a public or private company?
ManageIT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ManageIT founded?
ManageIT was founded in 2016. It employs 11 to 50 people.
Where is ManageIT based?
ManageIT is headquartered in Nairobi, Kenya, in the Africa region.
How does ManageIT make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and Consulting, cloud Services and cybersecurity Solutions.
Who are ManageIT's main competitors?
Direct peers on record are Serianu Limited, NetGuardians and Buni Africa. Broad incumbents are eSentire, CrowdStrike, Liquid Intelligent Technologies, Dimension Data (NTT Data) and Internet Solutions (BCX). Regional players are Phinity Risk Solutions and iSON Technologies.
Does ManageIT have an API?
No public API is recorded for ManageIT.
What industry is ManageIT in?
ManageIT's product category is Managed IT Services and Cybersecurity. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEACAF, Cloud Managed Services (Operations, Monitoring, Patching). Its NAICS code is 541513 and its SIC code is 7370.