Jackson Electric Membership Corporation

What Jackson Electric Membership Corporation does

Jackson Electric Membership Corporation (Jackson EMC) is a member-owned, not-for-profit electric cooperative founded in 1938 and headquartered in Jefferson, Georgia. It distributes electricity to more than 270,000 member-owners across 10 counties in Northeast Georgia (including Barrow, Clarke, Franklin, Gwinnett, Hall, Jackson, Banks, Lumpkin, Oconee, and Stephens), maintaining over 14,000 miles of power lines and 275,000+ meters. The cooperative serves three primary segments — residential, commercial and industrial, and builders/developers — through four district offices (Gainesville, Jefferson, Lawrenceville, Hull/Neese), a corporate office, a call center, and the MyJacksonEMC web portal and mobile app (powered by NISC SmartHub).

The core product is electricity distribution, delivered over a smart-meter-equipped grid with SCADA-controlled substations and circuits monitored 24/7. Around this core, Jackson EMC offers a broad product surface: PrePay, Budget Billing, Time-of-Use, Demand Response, and EV-specific rate plans; Cooperative Solar, Green Power, Rooftop Solar/Net Metering; the Jackson EMC Marketplace (powered by Uplight) for energy-efficient products; EMC Security monitoring; outdoor lighting; Home Energy Evaluation and Home Energy Monitor (via Apogee Interactive); the PowerUp Lending Program; the Right Choice Homes program for energy-efficient new construction; and the Jackson EMC Foundation for community grants.

Jackson EMC operates on a cost-of-service model: it purchases wholesale power, resells it to members at published rates, and returns any margins as capital credits (issuing 235,000+ owner refund checks annually). Revenue derives from monthly electricity charges (kWh-based for residential; kWh + peak demand for commercial), fixed service charges, connection and membership fees, security deposits, and ancillary services (security, lighting, surge protection, marketplace, energy-efficiency rebates). Member rates are publicly disclosed and are stated to be among the lowest in the country. The cooperative is governed by a member-elected board and is expanding technology infrastructure via a 2026–2034 smart meter replacement program.

Name

Jackson Electric Membership Corporation

Legal name

Jackson Electric Membership Corporation

Website

https://jacksonemc.com

Company type

Private

Founded year

1938

Operating status

Operating

Headcount range

251–500 employees

Short description

Jackson EMC is a member-owned, not-for-profit electric cooperative serving 270,000+ member-owners across 10 Northeast Georgia counties with electricity distribution, renewable energy programs, and energy-efficiency services on a smart-metered grid.

Ownership category

akta.pro rank

Product category

Electric Utility Distribution

NAICS

Electric Power Transmission, Control, and Distribution (22112)

SIC

Electric Services (4911)

akta.pro primary industry

Electric Cooperatives (Rural/Member-Owned Utilities) (EUADABAC)

Keywords

• Electric cooperative utility
• Residential power distribution
• Commercial electricity service
• Outage management services
• Member-owned energy

Headquarters

HQ city

Jefferson

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Supply Chain, Infrastructure, Personnel, Technology or R&D

Revenue model

1. Electricity Distribution (Resale of Power): Jackson EMC purchases wholesale power and resells it to its 270,000+ member-owners. Revenue is generated through monthly electricity charges based on kilowatt-hours consumed, demand charges for commercial/industrial members, fixed service charges, and applicable rate riders (e.g., Cooperative Solar, Green Power, Net Metering, Demand Response, Outdoor Lighting). The cooperative operates on a cost-of-service basis as a not-for-profit entity, returning any margins to members as capital credits refunds.
2. Membership Fees and Connection Fees: Residential members pay a $5 membership fee (per new membership) and a $30 connection fee included on the first bill. Commercial members pay a security deposit equal to twice estimated monthly usage (minimum $400). Temporary service includes an additional $100 fee.
3. Ancillary Services (EMC Security, Outdoor Lighting): Jackson EMC offers EMC Security (burglary, fire, medical monitoring and home automation), outdoor lighting services, surge protection, and marketplace products as additional revenue streams.
4. Energy Efficiency Programs: Jackson EMC generates revenue through energy efficiency programs including the HomePlus loan program (low-interest financing), heat pump rebates, home energy evaluation rebates, and smart thermostat/EV charger instant rebates offered via the Jackson EMC Marketplace (partnered with Uplight).

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

Jackson EMC is a member-owned electric cooperative that purchases wholesale electricity and distributes it through its regulated grid to over 270,000 member-owners across 10 counties in Northeast Georgia. Beyond standard electric service to residential and commercial members, it provides surge protection, outdoor lighting, energy-efficiency rebates, capital credits, community programs through the Jackson EMC Foundation, and related member services on a not-for-profit basis.

Product overview

Jackson EMC operates as a member-owned electric cooperative providing comprehensive electricity services across 10 counties in Northeast Georgia. The core offering consists of residential and commercial electric service, including new construction connections. The product portfolio centers on the MyJacksonEMC platform (powered by NISC SmartHub) for account management, bill payment, and outage reporting. Additional products include PrePay and Budget Billing for flexible payment options, various rate programs (Time-of-Use, Demand Response, EV rates), and renewable energy options (Cooperative Solar, Green Power, Rooftop Solar). Home services include the Marketplace for energy-efficient products, Sync to Save smart thermostat program, Home Energy Evaluation, and Right Choice Homes energy-efficient new construction program. Security offerings include EMC Security monitoring services. The company also maintains outdoor lighting services and supports community programs through the Jackson EMC Foundation and Operation Round Up.

Differentiator

Problem solved

Functional benefit

Brands

• Jackson EMC Foundation: A 501(c)(3) organization established to represent Jackson EMC members and award funds collected through Operation Round Up for charitable purposes.
• MyJacksonEMC
• Right Choice Homes
• EMC Security

Products and services

• Residential Electric Service Standard electric distribution service for residential member-owners in the cooperative's 10-county Northeast Georgia territory, including access to budget billing, prepay, surge protection, and senior/low-income programs.

Quantifiable outcome

• Electric rates among the lowest in the country — significantly lower than the national average
• +4 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability1 record

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• UplightcoreGTM or Marketing PartnerJackson EMC partners with Uplight to power its online Jackson EMC Marketplace, offering members energy-efficient products including smart thermostats, EV chargers, and LED lighting with instant rebates. Uplight provides the e-commerce platform infrastructure for the marketplace.
• Apogee InteractivecoreTechnology or IntegrationJackson EMC partners with Apogee Interactive for video bill messages (explaining monthly bill changes) and annual energy reports (personalized home energy use analysis). These tools help members understand their energy consumption and reduce costs.
• TSE ServicesminorGTM or Marketing PartnerJackson EMC's survey partner for randomly selected member satisfaction surveys. TSE Services conducts surveys on behalf of Jackson EMC to identify opportunities for service and communication improvements.
• Data Decisions GroupminorGTM or Marketing PartnerJackson EMC's survey partner (along with TSE Services) for member satisfaction surveys. Survey emails sent from [email protected].
• Participating Contractor NetworkcoreChannel Partner/ Reseller/ DistributorJackson EMC maintains a network of approved HVAC, insulation, and air sealing contractors for members participating in the HomePlus loan or Home Energy Evaluation programs. Contractors must be approved to qualify members for Jackson EMC rebates.
• International Society of Arboriculture (ISA)minorOthersJackson EMC's tree and vegetation management supervisors are ISA-certified arborists, demonstrating specialized knowledge in tree care. Jackson EMC follows ISA-recommended directional trimming techniques for tree maintenance around power lines.
• Tree and Vegetation Maintenance Contractors (Townsend Tree Services, Kendall Vegetation Services, Taylor Tree Services, Asplundh, McAllister Utilities, Marshfield Forest)coreImplementation/ SI/ Consulting PartnerJackson EMC employs independent tree-trimming contractors supervised by Jackson EMC personnel to maintain its right-of-way across 6,200+ miles of overhead lines. All supervisors are ISA-certified arborists. Contractor crews use industry-standard pruning techniques.
• NISC (National Information Solutions Cooperative)coreTechnology or IntegrationJackson EMC's MyJacksonEMC portal and mobile app are powered by the NISC SmartHub platform. Members may see NISC/SmartHub references within the app and on the website.
• University of Georgia Small Business Development Center (UGA SBDC)minorGTM or Marketing PartnerJackson EMC refers business members to the University of Georgia's Small Business Development Center for information on programs that help small businesses with utility bill assistance and other business support services.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Cobb EMC: One of Georgia's largest electric membership corporations, serving ~200,000+ members in Cobb, Cherokee, Bartow, and adjacent counties. Direct comparability on size, member-owned cooperative model, and electric distribution-only operations.
• Diverse Power: Georgia EMC formed from the merger of multiple smaller cooperatives, serving portions of west/central Georgia. Direct peer on cooperative model, distribution-only operations, and member-owned governance.
• Flint Energies: Georgia EMC serving Middle Georgia. Direct peer on member-owned cooperative structure, kWh resale model, and similar product suite (outdoor lighting, surge protection, energy audits).
• Oconee EMC: Georgia EMC serving members across Northeast and Middle Georgia. Direct peer on cooperative model, distribution-only operations, and similar product portfolio (PrePay, smart meters, energy efficiency programs).
• Tri-County EMC: Georgia EMC serving multiple counties in the western part of the state. Direct peer on cooperative governance, member-owned model, and electric distribution services.
• Walton EMC: Georgia EMC serving Walton County and surrounding areas with residential and commercial electric service. Direct peer on cooperative business model, distribution-only operations, and member-owned governance.
• Snapping Shoals EMC: Georgia EMC serving Rockdale, Newton, and surrounding counties; also offers broadband (Snapshot) and energy services. Direct peer on member-owned cooperative structure, distribution focus, and adjacent Georgia territory.
• Sawnee EMC: Georgia-based EMC serving Forsyth, Cherokee, and other North Metro Atlanta counties. Direct peer on service offerings (electric distribution plus broadband/surge/security), customer base, and member-owned governance.

Broad incumbents

• Georgia Power: Investor-owned utility and the largest electric provider in Georgia, serving much of the state outside EMC territories. Overlaps in adjacent/overlapping service area and competes indirectly for large commercial and industrial load in Northeast Georgia.
• Oglethorpe Power Corporation: Georgia's largest generation-and-transmission cooperative owned by 38 Georgia EMCS including EMCs serving Northeast Georgia. Comparability through EMC ownership structure and strategic role in power supply that drives Jackson EMC's low rates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/JacksonEMC
• YouTubeyoutube.com/user/JEMCTV1
• Facebookfacebook.com/JacksonEMC
• LinkedInlinkedin.com/company/jackson-emc
• Instagraminstagram.com/jackson_emc/?hl=en

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jackson Electric Membership Corporation