What Gcm Computers does

GCM Computers is a privately held managed IT services provider headquartered in Fayetteville, Arkansas, that has operated continuously since 1983 (an alternate founding date of 1986 also appears in the data). The company delivers managed services, network engineering, website and email hosting, private cloud hosting, off-site backup, domain registration, custom computer systems, computer repair, and parts and accessories to small and mid-sized businesses, professional services firms (medical, legal, engineering), and individual consumers in Northwest Arkansas. Its core technology stack is built on VMware and Hyper-V virtualization, Veeam-based backup infrastructure, cPanel hosting management, and TeamViewer remote support, supporting Linux, Windows, and Mac OS X environments.

The company's revenue model combines low-ARPU recurring subscription hosting (Standard $6.95, Deluxe $12.95, Premium $19.95/month; Exchange $5/month) and domain registration with one-time hardware sales (custom builds plus Dell, HP, IBM, and Apple systems), professional services revenue from repair and upgrades, and individually quoted managed services contracts for private cloud and backup. GCM holds a multi-vendor partnership stack spanning Apple, Cisco, VMware, Microsoft, Dell, Veeam, ESET, and SonicWALL, and maintains BBB accreditation and Fayetteville Chamber of Commerce membership.

The go-to-market motion is sales-led and field-driven, relying on direct engagement, onsite assessments, phone and contact-form inquiries, and local business networking. Distribution is regional and confined to Northwest Arkansas, with self-service customer portals (cPanel, webmail, remote support downloads) for existing clients. GCM operates as a small, founder- or locally-owned business with 11-50 employees and no disclosed external investors, funding rounds, acquisitions, or leadership changes.

Name

Gcm Computers

Legal name

GCM Computers

Website

https://gcmcomputers.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

GCM Computers is a privately held, Fayetteville-based managed IT services provider founded in 1983, delivering hosting, private cloud, backup, networking, custom computer systems, and repair services to SMBs, professional firms, and consumers in Northwest Arkansas.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Computer & Office Equipment (3570)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

akta.pro secondary industry

IT Service Management for Data Centers (ITSM/CMDB/Change) (HDABANAF)

Keywords

• Managed IT services
• Network engineering services
• Cloud hosting services
• Computer repair services
• Custom computer systems

Headquarters

HQ city

Fayetteville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Supply Chain, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed Services & Hosting: Recurring subscription revenue from managed services including website hosting, email hosting, hosted exchange, private cloud hosting, off-site backup monitoring, domain registration, and spam filtering. Monthly subscription tiers from $6.95 to $19.95 for hosting plans.
2. Computer Systems & Hardware Sales: One-time revenue from custom-built computers and brand-name computers from manufacturers like Dell, HP, IBM, and Apple. Also includes parts and accessories sales.
3. Computer Repair & Upgrades: Service revenue from computer repair, maintenance, and upgrade services. Includes data transfer when replacing computers.
4. Domain Registration: Domain registration and renewal services with annual fees ranging from $25 to $225 depending on term length.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

GCM Computers provides information technology services including managed IT services, network engineering and administration, website and email hosting, hosted Exchange, private cloud hosting, off-site backup monitoring, domain registration, and spam filtering. The company also provides custom technology solutions across security, networking, consulting, programming, computer repair, hosting, and ongoing technical support for customers in Northwest Arkansas.

Product overview

GCM Computers is a managed services provider offering an integrated portfolio of IT solutions. The core Managed Services offering encompasses network engineering, hosting, and cloud services, which tie together with the custom-built and brand-name computer products (Dell, HP, IBM, Apple). The product line spans physical hardware (custom computers, parts & accessories), software/services (computer repair, remote support via TeamViewer), and cloud infrastructure (Private Cloud Hosting powered by VMware with Veeam backups). Website & Email Hosting packages (Standard, Deluxe, Premium tiers) and Exchange hosting provide unified communication, while Off-Site Backup and Domain Registration round out the service ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services Comprehensive managed IT services for business customers, including network engineering and administration, website and email hosting, private cloud hosting, off-site backup and monitoring, domain registration, and spam filtering.
• Website & Email Hosting Tiered web and email hosting packages with 50GB to 200GB SSD storage, SSL certificates, email accounts, aliases, IMAP/POP/SMTP access, cPanel, virus scanning, daily backups, and Exchange hosting with shared calendars and contacts.
• Private Cloud Hosting VMware-powered private cloud infrastructure for businesses, using frequent Veeam-based backups and supporting needs ranging from an off-site secondary domain controller to full cloud infrastructure.
• Off-Site Backup & Backup Monitoring Off-site backup service with full bare-metal image backups for rapid disaster recovery, plus automated backup failure monitoring that opens support tickets when issues occur.
• Domain Registration & Renewal Domain registration and renewal services for .com, .net, and .org domains with multi-year term options.
• Custom Computer Systems Custom-built computers for personal and business use, including office computers and personal systems, with the ability to source brand-name computers from Dell, HP, IBM, and Apple.
• Computer Repair & Upgrades Computer repair, maintenance, and upgrade services for hardware and software issues, including slow operation, connection problems, viruses, malware, and data transfer when replacing computers.
• Parts & Accessories Computer components and peripherals including display adapters, graphic cards, firewalls, RAM, monitors, network switches, storage drives, USB drives, wireless access points, keyboards, mice, and custom cable fabrication.
• Network Engineering & Administration Network design and administration for single-building, multi-building, and international networks, including remote administration and monitoring, VMware and Hyper-V virtualization, VPN, wireless networking, and Voice over IP capabilities.
• Domains for Sale Domain names available for purchase through contact with GCM Computers.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Apple Inc. (Apple Consultants Network)coreTechnology or IntegrationAuthorized Apple Consultants Network member, providing consulting and service for Apple products and solutions. Allows GCM to offer Apple-based technology solutions to their customer base.
• Cisco Systems (Cisco Registered Partner)coreTechnology or IntegrationRegistered partner for Cisco networking products and solutions, enabling GCM to design and implement Cisco-based network infrastructure for business customers.
• VMware (VMware Partner Professional Solution Provider)coreTechnology or IntegrationProfessional Solution Provider partner for VMware virtualization technology. Powers GCM's Private Cloud infrastructure, a key differentiator in their managed services offering.
• Microsoft (Microsoft Certified Partner)coreTechnology or IntegrationCertified partner for Microsoft products and solutions, supporting Windows-based IT infrastructure and cloud services.
• Dell Technologies (DELL Preferred Partner)coreTechnology or IntegrationPreferred partner for Dell computer systems, allowing GCM to source reliable equipment from a leading manufacturer for custom-built solutions.
• Veeam Software (Veeam Pro Partner)coreTechnology or IntegrationPro partner for Veeam backup and recovery solutions. Veeam technology is integrated into GCM's Private Cloud and off-site backup services for frequent automated backups.
• CompTIA (CompTIA Authorized Service Center)coreImplementation/ SI/ Consulting PartnerAuthorized service center designation from CompTIA, indicating certified technicians and adherence to industry standards for IT service delivery.
• Better Business BureauminorOthersBBB accreditation demonstrating commitment to ethical business practices and customer satisfaction standards.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• CDW: Large-scale IT solutions and services provider offering hardware resale, managed services, and cloud to businesses of all sizes. Overlaps with GCM across hardware, managed services, and hosting categories, but at significantly greater scale and breadth.

Direct peers

• RKON Technologies: Managed IT and cloud services firm focused on SMB and mid-market customers, with capabilities spanning managed services, private cloud, and virtualization — directly comparable to GCM.
• NexusTek: Managed IT, cloud, and cybersecurity provider for SMB and mid-market customers. Direct overlap with GCM's managed services, private cloud, and backup offerings.
• ITsavvy: Managed services and IT solutions provider combining hardware resale with managed IT and cloud services. Highly comparable to GCM's combination of custom hardware sales and managed services.
• Ntiva: Managed IT services and cloud company providing managed IT, cybersecurity, backup, and cloud hosting to SMBs. Direct overlap with GCM's managed services, hosting, and remote support portfolio.
• NetGain Technologies: Regional managed IT and cloud services provider serving SMBs with managed services, cloud hosting, and network engineering — directly comparable in scope and customer profile.
• CMIT Solutions: National managed IT services franchise delivering managed services, cybersecurity, and cloud to SMBs. Comparable to GCM in targeting SMB customers with multi-vendor managed IT offerings.
• Dataprise: Mid-market managed IT services and cloud provider serving SMB and mid-market customers across multiple U.S. regions. Highly comparable to GCM in offering managed services, private cloud, backup, and network engineering to non-enterprise customers.
• Ascend Technologies: Managed IT, cloud, and security provider for SMB and mid-market customers. Comparable service mix including managed services, cloud infrastructure, and network engineering.
• Computerease: Managed IT services provider for SMBs offering managed IT, cloud, and network support. Similar SMB customer focus and managed services portfolio to GCM.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GCMComputers

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gcm Computers