Microworks Pos Solutions
Microworks POS Solutions is a privately held, founder-owned provider of the Prism restaurant point-of-sale platform, serving SMB pizzerias, casual dining, delivery, and franchise operators across the US, Canada, and worldwide with 2,000+ systems deployed since 1989.
- Company typePrivate
- Founded1989
- HeadquartersWebster, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Microworks Pos Solutions does
Microworks POS Solutions, Inc. is a privately held restaurant point-of-sale software and hardware provider founded in 1989 and headquartered at 2112 Empire Blvd, Webster, NY (Rochester metro). The company designs, assembles, and supports the Prism POS platform, a turnkey touchscreen system that replaces cash registers, time clocks, and manual bookkeeping for pizza, casual dining, delivery, and multi-unit franchise operators. The platform is built on a proprietary software foundation refined over three decades based on customer feedback, paired with Dell hardware assembled and quality-tested in the company's on-site production facility, and runs on Microsoft Windows.
The product architecture follows a platform-plus-modules model with Prism POS as the central system and integrated add-ons including WebOrder (online/mobile ordering), RapidRun (Android delivery driver tracking with real-time GPS), Enterprise Management (cloud-based multi-location reporting), Wireless Tablet Ordering (Intel WiFi 6 / Microsoft Surface), Self-Ordering Kiosk and QR Ordering, Digital Surveillance, Gift and Loyalty Cards, and the Prism Notification Service (SMS). Payment processing is delivered through a partnership with Global Payments using PCI PTS 5.x certified Genius devices, supporting Apple Pay, Google Wallet, and contactless payments with tokenization and point-to-point encryption.
Microworks generates revenue through a mix of one-time hardware/software sales, recurring subscriptions for software modules, equipment leasing through third-party partners (marketed at less than $8/day), transaction-based payment processing fees, and professional services including installation, training, custom web design, and menu photography. The go-to-market is sales-led, primarily via inside phone sales (800-787-2068), online quote and demo requests, and an international sales line supporting the company's claimed worldwide deployment base of 2,000+ systems. Customers are predominantly SMB pizzerias and casual dining operators across the United States, Canada, and internationally.
Microworks Pos Solutions firmographics
Firmographics- Name
- Microworks Pos Solutions
- Legal name
- Microworks POS Solutions, Inc.
- Website
- https://microworks.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Microworks POS Solutions is a privately held, founder-owned provider of the Prism restaurant point-of-sale platform, serving SMB pizzerias, casual dining, delivery, and franchise operators across the US, Canada, and worldwide with 2,000+ systems deployed since 1989.
- Ownership category
- akta.pro rank
Microworks Pos Solutions industry classification
Industry- Product category
- Restaurant Point-of-Sale Systems
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Office Machines, Nec (3579)
- akta.pro primary industry
- Integrated POS Payments (ISVs & Vertical POS Platforms) (FSAMADAD)
- akta.pro secondary industries
- Point-of-Sale (POS) & On-Property Commerce (THALACAI), POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC), Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB)
Keywords
Where Microworks Pos Solutions is headquartered
LocationHeadquarters
- HQ city
- Webster
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Microworks Pos Solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales
Revenue model
- POS Hardware and Software Systems: Sale of complete turn-key POS systems including hardware (Dell computers, touchscreens, printers, cash registers, card readers) with pre-configured Prism POS software loaded with customer-specific menus and pricing.
- POS System Leasing: Monthly leasing options for POS systems with competitive rates through major leasing companies. The company mentions average leasing cost can be less than $8/day.
- WebOrder Online Ordering: Tightly integrated web and mobile ordering modules that feed directly into the store-side POS system, providing end-to-end online ordering solution.
- Payment Processing: Integrated payment processing services with month-to-month contracts, accepting all major payment types with enhanced security through encryption and tokenization.
- Professional Services: Installation, training, custom web design, graphics design, menu photography, and email marketing services for restaurant customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Turn-key POS system with leasing option |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Microworks Pos Solutions product offering
Product offeringCore offering
Microworks POS Solutions develops and sells the proprietary Prism POS system, a complete restaurant point-of-sale platform built from the ground up based on customer feedback. The company delivers turn-key POS solutions combining Dell hardware with Prism POS software pre-configured with customer menus and pricing, and offers an integrated ecosystem of modules including WebOrder online ordering, RapidRun delivery tracking, enterprise multi-location management, wireless tablet ordering, self-ordering kiosks, QR ordering, integrated payment processing, and SMS notification services for pizza, casual dining, delivery, and franchise restaurant operators.
Product overview
Microworks POS Solutions offers a unified platform-plus-modules architecture centered on the Prism POS system. The core Prism POS serves as the central point-of-sale platform for restaurant operations, which is enhanced by a suite of integrated modules including WebOrder (online ordering), RapidRun (delivery tracking), Enterprise Management (multi-location), Wireless Tablet Ordering, Kiosk and QR Ordering (self-service), POS Payment Processing, Reporting, Digital Surveillance, and the Prism Notification Service (SMS). Products are available as turnkey systems combining software and Dell hardware, with most modules requiring Prism V8.1 or Prism Cloud as a foundation. The ecosystem is designed for pizza, delivery, casual dining, and franchise operations.
Differentiator
Problem solved
Functional benefit
Brands
- Prism POS: The company's core point-of-sale system for restaurants
- WebOrder
- RapidRun
- Prism Notification Service
Products and services
- Prism POS
- Restaurant POS
- Pizza POS
- WebOrder
- RapidRun Delivery Tracking
- Enterprise Management
- Wireless Tablet Ordering
- Self-Ordering Kiosk and QR Ordering
- POS Payment Processing (PrISM Merchant Services)
- Prism Notification Service
- Custom Graphics and Web Design
Quantifiable outcome
- Reduce average system cost to less than $8/day through leasing options
- +1 more outcomes
Companies that use Microworks Pos Solutions
Customer profileNamed customers15 records
Segments4 records
Ideal customer profiles3 records
Microworks Pos Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature8 records
Microworks Pos Solutions partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Global PaymentscorePay-at-the-Door (PATD) feature using Genius Mini device from Global Payments, enabling small payment device that accepts major payment types from anywhere with both WiFi and cellular connectivity. PCI PTS 5.x certified with SRED security.
- Global PaymentscoreGlobal Payments Integrated partnered with Microworks to bring the Genius family of payment devices (Genius Mini, Pay-at-the-Table/Curbside devices). The partnership integrates processing, payment acceptance and customer experience into a secure, cloud-based platform. Global Payments (NYSE: GPN) is a leading payments technology company with nearly 24,000 employees worldwide and operations in over 100 countries.
- DellcoreAll Microworks turn-key systems ship on Dell hardware backed by award-winning quality and on-site hardware warranty. Dell provides on-site service dispatched directly to customer locations in the US. Systems are fully assembled and tested in Microworks' on-site production facility before shipping.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Microworks Pos Solutions competitors and assessment
Company assessmentDirect peers
- Lightspeed Restaurant: Cloud-based restaurant POS with integrated payments and multi-location management aimed at full-service and quick-service operators. Direct competitor in mid-market restaurant POS.
- Square for Restaurants (Block): Restaurant-specific POS solution from Block (Square) with integrated payments, online ordering, and team management. Competes for the same SMB and mid-market restaurant customers Microworks serves.
- SpeedLine Solutions: Canadian-based POS vendor specializing in pizza and delivery restaurant technology with integrated online ordering and delivery management — the closest direct comparable to Microworks' pizza/delivery focus.
- Toast: Leading cloud-based restaurant POS platform with integrated payments, online ordering, and multi-location enterprise tools. The category leader that Microworks most directly competes against in restaurant POS deals.
- TouchBistro: iPad-first restaurant POS platform with integrated payments and online ordering serving full-service and quick-service restaurants. Direct competitor in the SMB restaurant POS category Microworks targets.
- PAR Technology (Brink POS / Punchh): Enterprise-focused restaurant POS and loyalty platform serving chain restaurants and franchises. Comparable to Microworks' Enterprise Management franchise offering, though at a larger enterprise scale.
- Revel Systems: iPad-based POS platform built for restaurants and retail with integrated payments and inventory. Competes with Microworks in the touchscreen POS category for restaurants.
- Aldelo: Restaurant POS software provider with a partner/reseller channel and integrated payments. Targets independent restaurants and small chains with similar pricing pressure to Microworks.
Broad incumbents
- Clover (Fiserv): SMB-focused POS hardware and software platform from Fiserv with broad vertical applicability including restaurants. A larger incumbent with restaurant features rather than a restaurant-specialist, competing for the same SMB POS budget.
Others
- Global Payments Integrated: Payments technology partner of Microworks (Genius device family) and a broader POS/payments competitor via its own POS solutions. Relevant as both an embedded partner and an adjacent competitor for integrated restaurant commerce.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Microworks Pos Solutions social profiles
Digital presenceMicroworks Pos Solutions compliance and trust
Trust signalCompliance1 record
Microworks Pos Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Microworks Pos Solutions leadership team
Management profileNumber of profiles
Profiles1 record
Microworks Pos Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Microworks Pos Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Microworks Pos Solutions
What does Microworks Pos Solutions do?
Microworks POS Solutions develops and sells the proprietary Prism POS system, a complete restaurant point-of-sale platform built from the ground up based on customer feedback. The company delivers turn-key POS solutions combining Dell hardware with Prism POS software pre-configured with customer menus and pricing, and offers an integrated ecosystem of modules including WebOrder online ordering, RapidRun delivery tracking, enterprise multi-location management, wireless tablet ordering, self-ordering kiosks, QR ordering, integrated payment processing, and SMS notification services for pizza, casual dining, delivery, and franchise restaurant operators.
Is Microworks Pos Solutions a public or private company?
Microworks Pos Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Microworks Pos Solutions founded?
Microworks Pos Solutions was founded in 1989. It employs 11 to 50 people.
Where is Microworks Pos Solutions based?
Microworks Pos Solutions is headquartered in Webster, United States, in the North America region.
How does Microworks Pos Solutions make money?
Five revenue lines are on record. POS Hardware and Software Systems are the primary driver. The others are POS System Leasing, webOrder Online Ordering, payment Processing and professional Services.
Who are Microworks Pos Solutions's main competitors?
Direct peers on record are Lightspeed Restaurant, Square for Restaurants (Block), SpeedLine Solutions, Toast, TouchBistro, PAR Technology (Brink POS / Punchh), Revel Systems and Aldelo. Clover (Fiserv) is listed as a broad incumbent. Global Payments Integrated is listed as an others.
Does Microworks Pos Solutions have an API?
No public API is recorded for Microworks Pos Solutions.
What industry is Microworks Pos Solutions in?
Microworks Pos Solutions's product category is Restaurant Point-of-Sale Systems. Its primary akta.pro industry code is FSAMADAD, Integrated POS Payments (ISVs & Vertical POS Platforms), with a secondary code of THALACAI, Point-of-Sale (POS) & On-Property Commerce. Its NAICS code is 54151 and its SIC code is 7370.