What ChefTech does

ChefTech is a Brazilian SaaS company headquartered in Curitiba, Paraná, that sells cloud-based restaurant management software to SMB food service operators. Its core platform integrates ERP (point-of-sale, inventory, cash flow, table management, NFC-e fiscal emission), CRM (customer registration, loyalty programs, consumption tracking, SMS/WhatsApp/email marketing campaigns), and a Business Intelligence module that offers more than 3,500 report types. The product set is delivered through ten vertical-specialized packages — covering restaurants, bars, pizzerias, hamburger shops, cafeterias, snack bars, bakeries, food trucks, delivery operations, and franchise/network chains — and includes modular add-ons such as digital menus, QR-code menus, RFID command cards, self-service kiosks (totems), a waiter-call system, online ordering websites, and custom-branded mobile apps. A distinguishing technical feature is the hybrid online/offline operating mode, which keeps the POS running during internet outages and uses an automated robot to transmit accumulated NFC-e fiscal notes to Brazil's Receita Federal when connectivity is restored.

Revenue is generated through monthly SaaS subscriptions priced in Brazilian Reais across four published tiers (Basic R$99.99, Starter R$149.99, Deluxe R$249.99, Premium R$449.99), with a higher custom tier sold via WhatsApp consultation for franchise and enterprise needs. The company employs 51–100 people, has no disclosed external funding, and operates exclusively in Brazil. Go-to-market is hybrid: a sales-led motion routes every website CTA to WhatsApp (phone (41) 3088-8080), while a product-led growth motion is supported by a free trial ('Experimente agora') and SEO-optimized vertical landing pages. ChefTech's competitive positioning rests on deep Brazilian fiscal localization (NFC-e, Pix, SAT, ECF, XML import), what it describes as an exclusive iFood Kitchen 2.0 integration, multi-delivery-app order routing, and accumulated operational data (recipe cards, RFID customer mapping, loyalty balances) that increase switching costs over time.

Name

ChefTech

Website

https://cheftech.com.br

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

ChefTech is a Brazilian SaaS provider of cloud-based ERP, CRM, and point-of-sale software for SMB food service operators, with native NFC-e fiscal compliance, Pix and iFood integrations, and ten vertical-specialized product packages covering restaurants, bars, pizzerias, food trucks, franchises, and related segments.

Ownership category

akta.pro rank

Product category

Restaurant Management Software

NAICS

Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (423430)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Restaurant Technology Supplies (POS Hardware, Kiosks) Wholesale (AFAIALAM)

Keywords

• Restaurant management software
• Cloud-based POS system
• NFC-e fiscal compliance
• Food service ERP
• Restaurant delivery software

Headquarters

HQ city

Curitiba

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription (Subscription Recurring): Monthly subscription fees for cloud-based restaurant management system. Four pricing tiers from Basic (R$99.99) to Premium (R$449.99) per month, with increasing features and capabilities at each level.
2. Custom Plan Development: Customized plans built to client specifications beyond standard tiers, with pricing discussed via WhatsApp consultation.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

ChefTech provides an integrated cloud-based ERP and CRM software platform for Brazilian food service businesses, covering point-of-sale, inventory control with technical recipe sheets, NFC-e fiscal emission, Pix payments, customer loyalty, digital menus (tablet and QR-code), self-service kiosks, online ordering, delivery management, and a Business Intelligence module with 3,500+ reports. The system runs in a hybrid online/offline mode with automatic data synchronization and is sold via monthly SaaS subscriptions (R$99.99 to R$449.99) plus custom enterprise plans for franchise networks.

Product overview

ChefTech is a Brazilian restaurant technology company offering an integrated ERP and CRM platform as the core of its product portfolio, augmented by specialized modules and pricing plans. The core platform comprises the ChefTech ERP (covering inventory, orders, tables, cash flow, NFC-e fiscal emission, and Business Intelligence) and the ChefTech CRM (managing customer relationships, loyalty programs, and marketing campaigns). Key add-on modules include the ChefTech PDV point-of-sale system, Cardápio Digital and Cardápio Digital QR Code (digital menu solutions), RFID Cards (digital command system), Chama Garçom (waiter-call system), Totem (self-service kiosk), Soluções de Estoque (inventory management with recipe cards), a custom-branded Online Ordering Website (Site), Customer Mobile App (Aplicativo), Delivery Management System, and a hybrid Online/Offline operating mode. These are complemented by specialized vertical solutions for Bars, Restaurants, FoodTrucks, Pizzerias, Hamburger Shops, Cafeterias, Franchise/Network chains, Snack Bars, and Bakeries. Pricing is structured across four tiers: Basic Pack (R$ 99.99/month), Starter Pack (R$ 149.99/month), Deluxe Pack (R$ 249.99/month), and Premium Pack (R$ 449.99/month).

Differentiator

Problem solved

Functional benefit

Products and services

• ChefTech ERP Cloud-based ERP system for restaurant management covering process optimization, cash flow control, order and table management, fiscal emission (NFC-e), financial reports, and Business Intelligence dashboards. Designed as a hybrid system that operates both online and offline for Brazilian SMB and chain restaurant operators.
• ChefTech CRM Customer Relationship Management module integrated with the ERP, providing client registration, consumption behavior tracking, loyalty program management, personalized promotions, and marketing campaign tools including SMS and email outreach for Brazilian restaurants.
• ChefTech PDV (Point of Sale) Point-of-sale system featuring table layout view, order management, TEF integration, barcode scanner support, RFID card reading, offline operation, multi-company support, and fiscal printing (NFC-e, ECF, SAT) for Brazilian restaurants.
• Cardápio Digital (Digital Menu) Digital menu installed on tablets at each table, allowing customers to browse, place and modify orders, split bills, apply discount coupons, and pay through the device. Includes AI-driven personalized suggestions based on consumption history.
• Cardápio Digital QR Code QR-code-based digital menu where customers scan with their own phones to access the menu, place orders, and pay — a contactless, contact-free solution.
• Cartões RFID (RFID Cards) Digital command system using RFID cards associated with customer names and phone numbers for order management, instant bill display, loyalty/VIP functionality, and turnstile access control in bars and venues.
• Chama Garçom (Call Waiter) Table-call system with a button at each table that alerts waiters via tablet, cash register or central order station — reducing wait times and improving order throughput.
• Tablet/Smartphone App (Waiter App) Waiter-facing mobile app for tablets or smartphones enabling table-side order taking, order verification before sending to the kitchen, and bill closing with receipt printing.
• Totem (Self-Service Kiosk) Self-service kiosk synchronized with the ChefTech system for menu browsing, customer self-ordering and payment; reduces cashier costs and queue times.
• Soluções de Estoque (Inventory Management) Inventory module with automatic XML invoice import from Receita Federal, recipe card (ficha técnica) management for ingredient deduction, automatic purchase list generation, and production process mapping.
• Site (Online Ordering Website) Custom-branded online ordering website integrated with the ChefTech system enabling online ordering, reservations and payment while eliminating third-party delivery commissions.
• Aplicativo (Customer Mobile App) Custom-branded mobile app for restaurant customers featuring online ordering, table reservations, delivery tracking, in-app payment, digital loyalty card, and push notifications for promotions.
• Delivery Management System Integrated delivery management covering online ordering site, GPS tracking, delivery personnel assignment, automated customer notifications, separation of dine-in/takeaway/delivery orders, and automatic inventory deduction.
• Sistema de Funcionamento Online/Offline (Hybrid Mode) Hybrid operating mode that allows the POS and all restaurant operations to continue functioning without internet connectivity, with automatic synchronization and NFC-e transmission once the connection is restored.
• Sistema para Bar Specialized bar management system featuring digital command management, RFID cards for customer identification, turnstile integration for VIP/fidelity access, totem-based self-checkout, and technical recipe cards for cocktail preparation with automatic inventory deduction.
• Sistema para Restaurante General restaurant management system covering all restaurant operations including table management, order processing, inventory control, financial reporting, iFood integration, and cloud-based remote access for multi-establishment owners.
• Sistema para FoodTruck Specialized system for food truck operations, featuring inventory management for open ingredients, recipe card management, iFood and delivery app integration, PayGo TEF payment processing, DRE financial reporting, and cloud-based access.
• Sistema para Pizzaria Pizzeria management system with recipe card management for ingredient portion control (especially for open cheeses), table layout, separate management of delivery, takeaway and dine-in orders, cash flow and DRE reporting, and iFood integration.
• Sistema para Hamburgueria Hamburger restaurant management system featuring recipe card management, online ordering website, iFood integration, franchise and network management capabilities, and mobile-accessible sales reports and dashboards.
• Sistema para Cafeteria Cafeteria management system with fast POS, online/offline operation, iFood and delivery integration, waiter tablet app, real-time accounting with XML access for accountants, recipe cards, equipment integration, and franchise/network support.
• Sistema para Franquia/Rede Multi-location restaurant network and franchise management system enabling central menu and pricing updates synchronized across all locations via cloud, production and distribution center management with automated reorder alerts, RFID tray tracking for assembly-line kitchens, and real-time cloud-based reporting from any device.
• Sistema para Lanchonete Specialized snack bar management system with recipe card management, iFood and delivery integration, online ordering website, inventory control with technical recipes, and process standardization for consistent service quality.
• Sistema para Panificadora Bakery and confectionery management system featuring recipe card management for production standardization, online ordering website, iFood and delivery integration, cash flow management, multi-location franchise support, and cloud-based data access.

Quantifiable outcome

• Increase beverage sales by 10% or more through digital menu suggestions
• +2 more outcomes

Segments9 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability6 records

Feature13 records

Partnerships

One partnership is on record.

• iFoodcoreTechnology or IntegrationChefTech is integrated with iFood and all major delivery applications in Brazil. Orders from iFood appear directly in the POS and are printed in the kitchen. The exclusive iFood Kitchen 2.0 integration allows restaurants to change menu and prices directly from the ChefTech system without contacting iFood support. This integration is highlighted as a key competitive advantage.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Linx (Stone Co.): Linx was Brazil's leading retail/restaurant ERP before its acquisition by Stone. Now part of Stone's payments-plus-software stack, it is the closest large-scale direct competitor to ChefTech across Brazilian restaurant verticals, with substantially greater capital and distribution.
• TOTVS: Brazil's largest ERP vendor, with a restaurant vertical offering (TOTVS Food). Competes broadly with ChefTech in the SMB-to-mid-market restaurant segment and has materially more resources and a broader feature roadmap.
• Consinco: Brazilian ERP vendor with food-service vertical products serving mid-market and enterprise restaurant chains. Operates at a larger scale than ChefTech with more extensive fiscal compliance capabilities.
• Toast: US-based restaurant POS + payments + fintech platform and the global reference for integrated restaurant tech stacks. Comparable product architecture (POS + online ordering + inventory + analytics) but operating in a different geography.

Direct peers

• Zaito: Brazilian SaaS restaurant management platform offering POS, inventory, delivery integration, and fiscal compliance to SMBs. Targets the same Restaurante/Bar/Pizzaria customer base as ChefTech with overlapping iFood and NFC-e integrations.
• Saipos: Brazilian restaurant management system focused on SMB restaurants with delivery integration, inventory control, and NFC-e emission. Directly comparable product breadth and pricing tier structure to ChefTech.
• PDV Sistemas: Brazilian SMB-focused POS and restaurant management software. Competes on similar price points and feature sets (NFC-e, delivery integration, inventory) against ChefTech's Basic and Starter tiers.
• Trii: Brazilian restaurant management SaaS with POS, delivery, table service, and stock modules. Targets the same Restaurante and Pizzaria SMB customer profile as ChefTech with comparable subscription pricing.

Emerging players

• Goomer: Brazilian restaurant tech company offering online ordering, self-service kiosks, and table-side digital menus. Overlaps with ChefTech's Cardápio Digital and Totem modules in the Brazilian SMB delivery/dine-in segment.

Others

• iFood: Brazil's dominant food-delivery marketplace and current ChefTech integration partner. Adjacent rather than direct — iFood controls delivery demand and increasingly bundles merchant tooling, making it both a critical channel and a strategic threat to ChefTech's POS/ERP.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/cheftecherp
• Facebookfacebook.com/ChefTechERP
• LinkedInlinkedin.com/company/cheftech

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ChefTech