Saipos
- Company typePrivate
- Founded2017
- HeadquartersSão Leopoldo, Brazil
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
Saipos firmographics
Firmographics- Name
- Saipos
- Legal name
- Saipos Tecnologia Ltda.
- Website
- https://saipos.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Saipos industry classification
Industry- Product category
- Restaurant Management Software
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)
Keywords
Where Saipos is headquartered
LocationHeadquarters
- HQ city
- São Leopoldo
- HQ country
- Brazil
- HQ region
- Latin America
Offices2 records
Markets served
Saipos business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription (Sistema de Gestão): Monthly and annual subscription plans for the core restaurant management system, providing access to all core modules including POS, inventory, financials, fiscal, and reporting. Additional premium features available as add-ons (Saipos Bot, routing, CRM). No per-user charges; no installation fees.
- Reseller / Partner Channel Revenue: Channel partners (Ouro and Diamante tiers) purchase licenses and resell subscriptions at their own margins, generating recurring revenue share for Saipos. Partners earn activation fees, monthly recurrence commissions, and may achieve up to 300% profit margins.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Monthly Plan — entry-level subscription |
| Subscription | Annual | Annual Plan — discounted subscription |
| Subscription | Monthly | Add-on Modules (Saipos Bot, Roteirização, CRM) |
| Subscription | Monthly | Revenda Ouro — referral sales partner |
| Subscription | Monthly | Revenda Diamante — full reseller partner |
| Subscription | Monthly | Goomer Integration — SaaS platform subscription |
| Subscription | Monthly | Multipedidos Digital Menu — SaaS subscription |
| Subscription | Monthly | Alloy Digital Menu — SaaS subscription |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels9 records
Saipos product offering
Product offeringCore offering
Saipos is a cloud-based restaurant management SaaS platform that centralizes point-of-sale operations, inventory control, financial management, fiscal compliance, and delivery marketplace integration for Brazilian food service businesses. The platform serves over 25,000 restaurants across all 27 Brazilian states with 100+ platform integrations and processes more than 11 million orders monthly. It includes automatic cost-of-goods-sold (CMV) calculation, delivery routing, AI-powered inventory management, and holds iFood Super Integradora certification for native order synchronization without a separate tablet.
Product overview
Saipos is a cloud-based restaurant management ecosystem consisting of a core unified platform with 15 specialized segment-specific systems (restaurants, delivery, franchises, pizzerias, burger shops, cafeterias, pastry shops, steakhouses, Japanese restaurants, snack bars, confectioneries, lunch box services, açaí shops, bakeries, and bars) and multiple integrated modules. The core Sistema para Restaurante centralizes orders, inventory, financials, delivery and operations in real-time. Specialized systems serve different food service segments with tailored features. Add-on modules include Cardápio Digital (online menu), Comanda Digital/KDS (kitchen display), Roteirização de Entregas (delivery routing), Saipos Bot (WhatsApp AI assistant), App de Gestão (mobile management), Estoque com IA (AI inventory), CMV Real (cost analysis), Dashboard (franchise analytics), PDV/SmartPOS (point of sale), NFCe (fiscal emission), and TEF (payment processing). Saipos integrates with 100+ platforms including iFood (Super Integradora certified), Rappi, delivery marketplaces, card payment terminals, and digital menu providers. The system processes over 11 million orders monthly across 25,000+ restaurants in Brazil.
Differentiator
Problem solved
Functional benefit
Brands
- SmartPOS: Integration with major card machines/market payment terminals
- Saipos Garçom
- Saipos Entregador
- Saipos Gestão
- Saipos Printer
- Saipos Sync
- Saipos Certifica
- Saipos Balanças
- Saipos TEF (PayGo)
- CMV Real
- Monitor KDS
- Cardápio Digital
- Saipos Bot
- Saipos CRM
- Estoque com IA
- Dashboard
Products and services
- Sistema Saipos (Restaurant Management System)
- Saipos Bot
- Roteirização de Entregas (Delivery Routing)
- Saipos CRM
Quantifiable outcome
- Revenue multiplied from R$400,000 to R$5 million for Meatz Burger N' Beer after adopting Saipos
- +5 more outcomes
Companies that use Saipos
Customer profileNamed customers13 records
Segments12 records
Ideal customer profiles3 records
Saipos technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration53 records
AI capability3 records
Feature10 records
Saipos partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and major.
- LevilocoreSaipos acquired Levilo in October 2024 to expand its restaurant management ecosystem. The acquisition aimed to create a digital ecosystem with over 60 integrations and automated order processing, targeting 20,000 restaurants by 2025. This is the most significant strategic transaction referenced in the sources.
- iFoodcoreSuper Integradora certified — the highest integration tier with iFood, enabling direct native order receipt into the Saipos POS without a separate tablet, automatic synchronization of menus, prices, and order statuses between platforms.
- RappimajorIntegration with Rappi marketplace for order receipt and management within the Saipos platform, alongside iFood as a primary delivery channel.
- Delivery MuchmajorIntegration with Delivery Much marketplace for order receipt, included in the platform integration comparison table on the pricing page.
- AiqfomemajorIntegration with Aiqfome delivery platform — one of the key marketplace integrations in the platform comparison section. Aiqfome charges no monthly fee and no commission.
- GoomermajorIntegration with Goomer for digital menu, QR code ordering, and self-service kiosk solutions. Goomer's tablet and totem-based self-ordering platform integrates with Saipos for unified order management and kitchen communication. Goomer originated in São Paulo / Sorocaba.
- MultipedidosmajorIntegration with Multipedidos for digital menu, WhatsApp robot attendance, waiter app, and Facebook Pixel tracking. Multipedidos originated in Santa Catarina and offers plans starting at R$159.90/month.
- AlloymajorIntegration with Alloy for digital menu (QR code and waiter mode), virtual attendant, marketing automation, and loyalty programs. Alloy originated in Rio Grande do Sul and serves over 13,000 restaurants. Plans range from R$83.93 to R$223.93/month.
- Digital WebmajorIntegration with Digital Web for digital menu and self-checkout solutions. Digital Web operates in Curitiba, São Paulo, and Balneário Camboriú, providing marketplace, financial, and NFC-e services.
- Entrega Fácil (iFood)majorEntrega Fácil (Easy Delivery) is an iFood logistics service for restaurant delivery fulfillment. Saipos integrates with this service under the Sob Demanda iFood OFF feature, allowing restaurants to use iFood's delivery fleet for orders received outside the iFood app.
- StonemajorOfficial Stone partner providing payment terminal integration. Stone is a major Brazilian payment acquirer and Saipos holds official partner status with certified integration.
- VNDX Sistema e TecnologiamajorReseller partner who used Saipos to double their restaurant client portfolio within five months, citing the SaaS model's ability to onboard a client in one day as a key enabler.
- UP TecnologiasmajorReseller partner who selected Saipos for its comprehensive operational capabilities and eliminated the need for VPN-based remote access previously required with competing solutions.
- Raphael Silva (Lucrando com Delivery)majorContent partner and industry influencer (Lucrando com Delivery) who creates content about Saipos integrations and delivery optimization, featured in video testimonials and news articles about the iFood ecosystem.
Scale indicators12 records
Recent moves7 records
Expansion highlights6 records
Saipos competitors and assessment
Company assessmentDirect peers
- Linx (Stone Co.): Brazil's leading retail and restaurant management/POS software provider, acquired by Stone (Brazilian payment acquirer) for ~R$6B in 2021. Directly competes with Saipos in restaurant ERP/POS, with the added advantage of Stone's payment rails. The most direct and well-capitalized competitor in the Brazilian market.
Emerging players
- iFood PDV: iFood's own point-of-sale offering for restaurants on its marketplace. Competes with Saipos in restaurant POS, and uniquely also serves as Saipos's most important integration partner and equity investor. Represents both a partner and a potential competitor threat.
- Goomer: Brazilian digital menu and self-service ordering platform (tablets, QR codes, kiosks) that integrates with Saipos. Competes in the digital menu/ordering layer and represents an emerging player whose self-ordering capabilities overlap with parts of Saipos's offering.
- Multipedidos: Brazilian digital menu, WhatsApp robot, and waiter app platform that integrates with Saipos. A niche competitor in digital ordering and menu management, with regional strength in Santa Catarina.
- Alloy: Brazilian digital menu, virtual attendant, and loyalty platform serving 13,000+ restaurants with origins in Rio Grande do Sul. Integrates with Saipos but also competes for the same SMB restaurant customer in digital ordering and loyalty.
Broad incumbents
- TOTVS: Brazil's largest enterprise software company with a broad ERP and management platform portfolio including food service verticals. A broad incumbent offering overlapping capabilities (financials, inventory, operations) but not specialized in SMB restaurant POS to Saipos's depth.
- Toast: US-based cloud restaurant management platform with a similar product surface (POS, KDS, online ordering, payroll, marketing). Direct product analogue; not yet strongly present in Brazil but represents the global benchmark for the category and a potential entrant.
- Square (Block): Global SMB POS and payments platform with broad merchant services. Comparable product surface to Saipos (POS, integrated payments, reporting). Has been expanding internationally and could target the Brazilian SMB food service segment.
- Stone Co. Major Brazilian payment acquirer and parent of Linx. Competes with Saipos through its integrated payments + Linx POS bundle and is also a Saipos payment integration partner. A broad incumbent shaping the SMB restaurant tech ecosystem in Brazil.
Regional players
- NCR Voyix: Global hospitality and restaurant technology provider (formerly NCR Corporation) with established enterprise restaurant POS offerings. Comparable in product surface (POS, kitchen display, back office) but primarily serves larger chain restaurants and has limited presence in Brazil's SMB market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Saipos social profiles
Digital presenceSaipos compliance and trust
Trust signalCompliance2 records
Saipos financial estimates
Financial estimateRevenue estimate
Valuation estimate
Saipos leadership team
Management profileNumber of profiles
Profiles3 records
Saipos subsidiaries and ownership
Company hierarchySubsidiaries1 record
Saipos funding detail
Funding detailFunding overview
Funding rounds4 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Saipos M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Saipos
What does Saipos do?
Saipos is a cloud-based restaurant management SaaS platform that centralizes point-of-sale operations, inventory control, financial management, fiscal compliance, and delivery marketplace integration for Brazilian food service businesses. The platform serves over 25,000 restaurants across all 27 Brazilian states with 100+ platform integrations and processes more than 11 million orders monthly. It includes automatic cost-of-goods-sold (CMV) calculation, delivery routing, AI-powered inventory management, and holds iFood Super Integradora certification for native order synchronization without a separate tablet.
Is Saipos a public or private company?
Saipos is a private company. It is classified as venture growth investor backed and is currently operating.
When was Saipos founded?
Saipos was founded in 2017. It employs 101 to 250 people.
Where is Saipos based?
Saipos is headquartered in São Leopoldo, Brazil, in the Latin America region.
How does Saipos make money?
Two revenue lines are on record. SaaS Subscription (Sistema de Gestão) is the primary driver. The others are reseller / Partner Channel Revenue.
Who are Saipos's main competitors?
Linx (Stone Co.) is listed as a direct peer. Emerging players are iFood PDV, Goomer, Multipedidos and Alloy. Broad incumbents are TOTVS, Toast, Square (Block) and Stone Co.. NCR Voyix is listed as a regional player.
Does Saipos have an API?
Yes. The Saipos API is a public API that allows integration with other systems and platforms for order management. The API enables restaurants to connect external systems to the Saipos management platform. Saipos Sync software integrates and configures partner systems including Accon Delivery, CCM Pedidos Online, Delivery Direto, and Neemo. The API supports connecting other systems and order platforms. Developer documentation is at saipos-docs-order-api.readme.io/reference/introdu%C3%A7%C3%A3o.
What industry is Saipos in?
Saipos's product category is Restaurant Management Software. Its primary akta.pro industry code is HDAEAEAD, Retail ERP (Merchandising, POS Back Office). Its SIC code is 7370.