PrintFleet
PrintFleet, a managed print services technology brand within ECI Software Solutions, provides the cloud-based Printanista platform for monitoring and automating printer fleets, serving office technology dealers and managed print service providers globally.
- Company typePrivate
- Founded2003
- HeadquartersKingston, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What PrintFleet does
PrintFleet, founded in 2003 and headquartered in Kingston, Canada, operates as the managed print services (MPS) technology brand within ECI Software Solutions, Inc., a private ERP and business management software parent. The company has been rebranded and upgraded to "Printanista," a cloud-based MPS monitoring and device management platform that automates printer fleet management for office technology dealers and managed print service providers. Printanista is built around a Data Collection Agent (DCA) that runs on Windows, Mac, Linux, Raspberry Pi, and on AR Data's relay box, performing scheduled audits, automatically discovering new devices, and applying model-specific meter, supply, and alert logic. A Remote Device Link (RDL) module enables direct access to embedded web servers for remote diagnosis without on-site dispatches, and the platform supports unlimited device and user monitoring per subscription.
The technology stack includes a centralized cloud infrastructure with automatic model-definition updates, API integrations for ERP and third-party systems, and an exclusive bi-directional workflow with ECI's e-automate business solution. Printanista is SOC 2 Type 2 certified and operates under ECI's GDPR compliance program, with data residency and operations spanning North America, the UK, Australia/New Zealand, the Netherlands, Belgium, Norway, Sweden, and Germany. The product suite is modular, comprising the Printanista Hub core plus add-on modules (Reports, Alerts, Remote Device Link, Printanista Cloud Services), with PrintFleet maintained as a legacy predecessor offering an explicit migration path to Printanista.
Revenue is generated through a cloud-based subscription model combined with managed device monitoring services, sold via an enterprise field sales motion with dedicated account managers and a "Request A Demo" CTA. Distribution is supplemented by ECI's strategic alliances with leading office equipment vendors, the annual ECI Connect Customer Conference, and content marketing across resources, webinars, and demo videos. The platform is deployed across tens of millions of devices globally, targets office technology dealers as the primary segment with smaller MPS providers as a secondary segment, and was recognized as PrintIT Award Device Management Solution of the Year in 2024.
PrintFleet firmographics
Firmographics- Name
- PrintFleet
- Legal name
- ECI Software Solutions, Inc
- Website
- https://printfleet.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- PrintFleet, a managed print services technology brand within ECI Software Solutions, provides the cloud-based Printanista platform for monitoring and automating printer fleets, serving office technology dealers and managed print service providers globally.
- Ownership category
- akta.pro rank
PrintFleet industry classification
Industry- Product category
- Managed Print Services Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Support Activities for Printing (32312), Printing and Related Support Activities (323)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)
- akta.pro secondary industry
- Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK)
Keywords
Where PrintFleet is headquartered
LocationHeadquarters
- HQ city
- Kingston
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
PrintFleet business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales
Revenue model
- MPS Software Subscription: Cloud-based software subscription model for managed print services monitoring. Customers pay for access to the Printanista platform which monitors printer fleets and provides device management capabilities.
- Device Monitoring Services: Ongoing monitoring of unlimited number of devices and users, enabling MPS providers to scale their business efficiently.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Cloud-based subscription model |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
PrintFleet product offering
Product offeringCore offering
PrintFleet (now branded as Printanista) sells cloud-based managed print services (MPS) device management software that monitors and automates printer fleets for office technology dealers and MPS providers. The offering is built on a Data Collection Agent (DCA) deployed at customer sites that automates audits, meter collection, supply alerts, and remote troubleshooting, with integrations into the e-automate ERP and other ECI business solutions. The legacy on-premise PrintFleet product is being upgraded/migrated to the Printanista cloud platform under ECI Software Solutions.
Product overview
Printanista is a unified managed print services (MPS) platform consisting of the Printanista Hub core product complemented by modular add-ons including the Data Collection Agent (DCA), Reports, Alerts, Remote Device Link, and Printanista Cloud Services. The DCA runs as a background service on Windows, Mac, Linux, or Raspberry Pi (with exclusive relay box option from AR Data) to collect device data and enable automated fleet management. PrintFleet is the legacy predecessor product, with an upgrade path to Printanista available. The platform connects to ERP systems via API and integrates bi-directionally with e-automate and other ECI business solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Printanista Hub Industry-leading device management technology that monitors printer fleets to automate Managed Print Services (MPS), providing accurate and secure fleet monitoring with cloud-based access for office technology dealers and MPS providers.
- PrintFleet (Legacy) Previous generation device management solution for managed print services, with a migration pathway for existing PrintFleet users to upgrade to the Printanista cloud platform.
Quantifiable outcome
- Elimininate service calls for disconnected DCAs through remote configuration and troubleshooting
- +3 more outcomes
Companies that use PrintFleet
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles1 record
PrintFleet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability1 record
Feature4 records
PrintFleet partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- AR DatacoreAR Data's relay box is offered exclusively for Printanista's Data Collection Agent (DCA), providing an easy plug-and-play DCA solution for managed print services that is self-recovering and eliminates non-reporting due to power outages, network disruption, or human error.
- Leading Office Equipment VendorscoreECI has forged strategic alliances with leading vendors in the office equipment industry to ensure seamless integration with applications MPS providers rely on daily, including tracking and billing unique meters, automating toner purchases, and generating sustainability reports.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
PrintFleet competitors and assessment
Company assessmentDirect peers
- PaperCut: PaperCut provides print management software (PaperCut MF and PaperCut Hive) for offices, schools, and MPS providers. Direct overlap with Printanista in device monitoring, meter collection, and MPS automation for office technology dealers.
- Pharos Systems: Pharos offers enterprise print management and managed print software used by corporates and MPS providers. Comparable in that it focuses on secure printing, device monitoring, and MPS workflow automation for offices.
- PrinterLogic (Vasion): PrinterLogic (now part of Vasion) delivers cloud print management and direct-IP printing, targeting IT teams and MPS providers with device-agnostic driverless printing. Comparable in addressing enterprise print infrastructure with a SaaS model.
- Y Soft Corporation: Y Soft provides print management and document capture software including YSoft SafeQ for enterprise and education. Comparable to Printanista in cloud device management and MPS workflows, with broader document workflow functionality.
Broad incumbents
- HP Smart Device Services: HP's embedded Smart Device Services and MPS tooling are bundled with HP printer fleets and channel partners, providing cloud-based monitoring that competes directly with Printanista for HP-aligned office dealers.
- Xerox MPS Solutions: Xerox delivers managed print services through its ConnectKey, MPS Expert, and Xerox Partner Print Services programs. Comparable as a broad incumbent offering dealer-channel MPS tooling overlapping Printanista's wedge.
- Ricoh Streamline NX: Ricoh's Streamline NX (and related MPS software) provides device management and document workflow for office customers. Comparable as an OEM incumbent offering that competes for the same office-dealer segments.
Emerging players
- Kofax (Tungsten Automation): Kofax provides intelligent document processing and capture software with workflow connectivity to print fleets. Partial overlap with Printanista via device and document workflow automation for enterprise customers.
- Cortado (formerly ThinPrint): Cortado/ThinPrint provides cloud print and remote printing infrastructure for enterprises. Comparable in cloud-based print management for distributed workforces, though focused on driver delivery more than MPS fleet monitoring.
- uniFLOW (NT-ware): NT-ware's uniFLOW is a print management suite with secure printing, scanning, and MPS monitoring capabilities sold to enterprises and dealers. Comparable in addressing the same office printing and MPS workflows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
PrintFleet social profiles
Digital presencePrintFleet compliance and trust
Trust signalCompliance2 records
PrintFleet financial estimates
Financial estimateRevenue estimate
Valuation estimate
PrintFleet leadership team
Management profileNumber of profiles
PrintFleet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PrintFleet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PrintFleet
What does PrintFleet do?
PrintFleet (now branded as Printanista) sells cloud-based managed print services (MPS) device management software that monitors and automates printer fleets for office technology dealers and MPS providers. The offering is built on a Data Collection Agent (DCA) deployed at customer sites that automates audits, meter collection, supply alerts, and remote troubleshooting, with integrations into the e-automate ERP and other ECI business solutions. The legacy on-premise PrintFleet product is being upgraded/migrated to the Printanista cloud platform under ECI Software Solutions.
Is PrintFleet a public or private company?
PrintFleet is a private company. It is classified as corporate owned and is currently operating.
When was PrintFleet founded?
PrintFleet was founded in 2003. It employs 11 to 50 people.
Where is PrintFleet based?
PrintFleet is headquartered in Kingston, Canada, in the North America region.
How does PrintFleet make money?
Two revenue lines are on record. MPS Software Subscription is the primary driver. The others are device Monitoring Services.
Who are PrintFleet's main competitors?
Direct peers on record are PaperCut, Pharos Systems, PrinterLogic (Vasion) and Y Soft Corporation. Broad incumbents are HP Smart Device Services, Xerox MPS Solutions and Ricoh Streamline NX. Emerging players are Kofax (Tungsten Automation), Cortado (formerly ThinPrint) and uniFLOW (NT-ware).
Does PrintFleet have an API?
Yes. Printanista offers API data integrations that enable connectivity to ERP systems, allowing MPS providers to monitor an unlimited number of devices and users. The API supports collecting USB printer meters and enables bi-directional data exchange with ECI business solutions.
What industry is PrintFleet in?
PrintFleet's product category is Managed Print Services Software. Its primary akta.pro industry code is BPAEAIAM, Print & Peripheral Services (Managed Print, scanners, peripherals), with a secondary code of HDACAEAK, Managed Print Hardware (Fleet/Departmental Printers). Its NAICS code is 518 and its SIC code is 7370.