Mitec
Mitec Solutions LLC is a privately held, Ventura, California-based IT services provider delivering on-site and remote technical support, managed services, cybersecurity, backup, and internet bonding to SMB and residential customers across Ventura County.
- Company typePrivate
- Founded2007
- HeadquartersVentura, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Mitec does
Mitec Solutions LLC is a privately held IT services company headquartered in Ventura, California, serving small businesses and residential customers across Ventura County for approximately 15 years. The company operates as a local full-service IT provider, offering a broad portfolio that includes on-site and remote technical support, managed services, cybersecurity (penetration testing and security training), backup solutions, and internet bonding services that aggregate Fiber, Starlink, and 5G connections for redundant connectivity.
The business relies on third-party tools and partnerships rather than proprietary technology; remote support is delivered through the SimpleHelp platform, and the service stack is composed of off-the-shelf products. There are no disclosed patents, proprietary algorithms, or proprietary platforms. Mitec has won the Ventura County Star Community Choice Award for IT services in four consecutive years (2022-2025), reinforcing its local brand position.
Mitec's revenue model is primarily transactional, with published hourly rates ranging from $95 to $350 and a pay-as-you-go structure rather than long-term anchor contracts. The team consists of approximately eight visible members covering founder, finance, office management, service bench management, and technicians, with both on-site and remote technical staff. Customer concentration is dispersed across a long tail of SMB and residential clients with no publicly named enterprise accounts.
Mitec firmographics
Firmographics- Name
- Mitec
- Legal name
- Mitec Solutions LLC
- Website
- https://mitec.net
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Mitec Solutions LLC is a privately held, Ventura, California-based IT services provider delivering on-site and remote technical support, managed services, cybersecurity, backup, and internet bonding to SMB and residential customers across Ventura County.
- Ownership category
- akta.pro rank
Mitec industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Business Services, Nec (7389)
- akta.pro primary industry
- Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)
Keywords
Where Mitec is headquartered
LocationHeadquarters
- HQ city
- Ventura
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Mitec business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- IT Support Services: Hourly-rate professional services including on-site IT support ($145/hr), remote support ($120/hr), computer diagnostics ($95/hr), emergency services ($250/hr weekday, $350/hr after hours), and expedited repairs ($189/hr). Services are rendered on a per-hour or per-incident basis with varying minimum time requirements.
- Product Sales: Sales of new computers (Mac & PC), servers, and IT hardware including workstations, switches, routers, and network equipment.
- Managed Services: Ongoing managed services including monitored antivirus with reporting and alerts, backup monitoring, and ransomware protection services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | On-site Regular Rate - $145/hr |
| Unit Pricing | Pay-as-you-go | Computer Diagnostic & Check-in - $95/hr |
| Unit Pricing | Pay-as-you-go | Remote Regular Rate - $120/hr |
| Unit Pricing | Pay-as-you-go | On-Site & Remote Emergency - $250/hr |
| Unit Pricing | Pay-as-you-go | On-Site After Hours - $350/hr |
| Unit Pricing | Pay-as-you-go | Expedited In-store Repair - $189/hr |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Mitec product offering
Product offeringCore offering
Mitec is a local full-service IT provider based in Ventura, California delivering on-site, remote, and in-store IT support, Mac and PC computer repair, cybersecurity, enterprise backup solutions, and internet/connectivity services to businesses and residential customers in Ventura County. Services are delivered by local certified technicians and include hourly professional services, managed security, network design, and hardware sales.
Product overview
Mitec is a local IT services company offering a comprehensive portfolio of technology services rather than a unified software product. The core service portfolio includes On-site and Remote IT Support as the primary managed services, complemented by Cybersecurity services (Security Audits, Penetration Testing, Phishing Prevention, Security Training, and Ransomware Protection), Backup solutions (File Backups, Database Backups, Server Backups, and Computer Backups for both business and home), Computer Repair services, Internet/Connectivity services (Internet Bonding, WiFi Engineering, and Licensed Radio Links), Business VoIP Services, and Server/Network services. These services function as individual service offerings that can be purchased separately or combined, positioning Mitec as a full-service IT department for businesses and homeowners in Ventura County.
Differentiator
Problem solved
Functional benefit
Products and services
- On-Site IT Support
- Remote IT Support
- Managed Antivirus
- Security Audits
- Penetration Testing
- Phishing Prevention and Security Training
- Ransomware Protection
- Enterprise Backup Solutions
- Internet Bonding
- WiFi Engineering
- Licensed Radio Links
- Business VoIP Services
- Mac & PC Sales and In-Store Repair
- Server Sales and Service
- Network Design and Security
- Disaster Recovery
- Preventative Maintenance
- Virus Cleanup
- Remote Office Setup
- Home On-Site Repair
Companies that use Mitec
Customer profileSegments2 records
Ideal customer profiles2 records
Mitec technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Mitec partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- SimpleHelpcoreRemote support software provider enabling Mitec technicians to securely login to customer computers remotely to diagnose and resolve software issues without requiring on-site visits. The software supports on-demand remote support sessions.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Mitec competitors and assessment
Company assessmentDirect peers
- iCorps Technologies: iCorps is a mid-market managed IT services provider offering network design, cybersecurity, backup, and cloud services — directly overlapping Mitec's SMB-facing managed-services and cybersecurity portfolio.
- Puls: Puls provides on-demand, in-home tech support for smart devices, networking, and computer repair — directly competing with Mitec's residential on-site and remote service offerings.
- HelloTech: HelloTech offers on-demand, on-site, and remote tech support for homes and small businesses across the U.S. — directly overlapping Mitec's on-site/remote/in-store delivery model and SMB/residential customer mix.
- NerdsToGo: NerdsToGo is a franchise network offering on-site computer repair, networking, and IT support for small businesses and residential customers — a closely comparable model to Mitec's local-services approach.
Broad incumbents
- Geek Squad (Best Buy): Best Buy's Geek Squad provides in-store, in-home, and remote IT support for consumers and small businesses — the same three-channel delivery model Mitec operates, but at national scale.
- SHI International: SHI provides IT hardware procurement plus professional and managed services — a broader incumbent touching Mitec's categories of hardware sales, IT services, and cybersecurity.
- CompuCom: CompuCom delivers managed IT services, workplace support, and cybersecurity for mid-market and enterprise customers — broader portfolio but overlapping service categories with Mitec.
- CDW: CDW sells IT hardware and offers configuration, deployment, and managed services for SMB and enterprise — overlapping Mitec's hardware sales and IT services offerings at vastly larger scale.
- Insight Enterprises: Insight provides hardware, software, and IT services including managed support and security — a large incumbent that competes with Mitec's hardware sales and IT services portfolio.
Emerging players
- Local IT / Computer Repair Shops: Independently operated local computer-repair and IT-support shops in Ventura and surrounding counties — the most direct same-geography competitors to Mitec for SMB and residential break-fix work.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Mitec social profiles
Digital presenceMitec financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mitec leadership team
Management profileNumber of profiles
Profiles8 records
Mitec funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mitec M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mitec
What does Mitec do?
Mitec is a local full-service IT provider based in Ventura, California delivering on-site, remote, and in-store IT support, Mac and PC computer repair, cybersecurity, enterprise backup solutions, and internet/connectivity services to businesses and residential customers in Ventura County. Services are delivered by local certified technicians and include hourly professional services, managed security, network design, and hardware sales.
Is Mitec a public or private company?
Mitec is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Mitec founded?
Mitec was founded in 2007. It employs 11 to 50 people.
Where is Mitec based?
Mitec is headquartered in Ventura, United States, in the North America region.
How does Mitec make money?
Three revenue lines are on record. IT Support Services are the primary driver. The others are product Sales and managed Services.
Who are Mitec's main competitors?
Direct peers on record are iCorps Technologies, Puls, HelloTech and NerdsToGo. Broad incumbents are Geek Squad (Best Buy), SHI International, CompuCom, CDW and Insight Enterprises. Local IT / Computer Repair Shops is listed as an emerging player.
Does Mitec have an API?
No public API is recorded for Mitec.
What industry is Mitec in?
Mitec's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAK, Captive/Global In-House Center (GIC) Setup & Managed Services. Its NAICS code is 54151 and its SIC code is 7389.