OSIS

What OSIS does

OSIS is a non-profit (501(c)(3)) healthcare information technology services organization headquartered in Cincinnati, Ohio, providing managed IT, revenue cycle management, and electronic medical record optimization exclusively to Community Health Centers (CHCs) and Federally Qualified Health Centers (FQHCs) across the United States. Founded in 2013 per its official company history (with 25+ years of FQHC service claimed through predecessor operations celebrated in 2025), the organization supports 100+ health centers through a vertically-specialized model built around the NextGen Healthcare EHR, EPM, and EDR platforms. The company reports 101-250 employees and operates a 24/7 service desk with over 550 years of combined healthcare IT experience.

OSIS delivers its services through three primary product lines. Managed Services bundles vCIO leadership, cybersecurity assessments, managed IT support, and technology readiness assessments under a customizable subscription model with multi-year contracts. CyclePoint RCM provides revenue cycle management aimed at increasing cash flow and reducing days in accounts receivable. OSIS Memberships deliver ongoing NextGen EMR optimization, training, and educational resources for member health centers. The organization also operates the OSIS Network, a Health Center Controlled Network (HCCN) that facilitates peer learning across member CHCs. Recent product expansion (January-April 2026) added tiered cybersecurity packages (Analyze and SecureCare) and an enhanced unified Managed Services Model.

The business model combines recurring subscription-like managed services with professional services RCM engagements and membership-based EMR support. Go-to-market is sales-led with a community/networking overlay, leveraging direct outreach to CHCs/FQHCs, the HCCN member program, partner referrals, and a curated integration ecosystem spanning vaccine management (AccuVax), language services (LanguageLine, Affordable Language Services), patient engagement (Artera), pharmacy (Equiscript), and clinical documentation (Scribe-X, IMO). Distribution is domestic, US-only, with pricing quoted on a customized basis rather than publicly disclosed. Key relationships include a core technology partnership with NextGen Healthcare and alignment with federal bodies (HRSA, ONC) and industry associations (NACHC) to support regulatory compliance including UDS reporting, MIPS/MACRA, and HIPAA.

Name

OSIS

Legal name

OSIS

Website

https://osisonline.net

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

101–250 employees

Short description

OSIS is a non-profit healthcare IT services organization providing managed IT, revenue cycle management (CyclePoint RCM), and NextGen EMR optimization exclusively to Community Health Centers and Federally Qualified Health Centers across the United States.

Ownership category

akta.pro rank

Product category

Healthcare IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Health Services (8000)

akta.pro primary industry

Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)

akta.pro secondary industry

Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)

Keywords

• Healthcare IT services
• Managed IT services
• Revenue cycle management
• EHR optimization
• Community health technology

Headquarters

HQ city

Cincinnati

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Services: Comprehensive managed IT services including proactive support, vCIO leadership, cybersecurity, and technology readiness assessments delivered as ongoing subscription-like arrangements with healthcare organizations.
2. OSIS Memberships: Membership program providing comprehensive optimization and training for NextGen EMR workflows, ongoing educational support, and dedicated team resources for CHCs.
3. CyclePoint RCM: Revenue Cycle Management services helping healthcare organizations improve cash flow and reduce days in accounts receivable.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

OSIS is a 501(c)(3) non-profit healthcare IT services organization that delivers Managed IT Services, Revenue Cycle Management (CyclePoint RCM), and NextGen EMR optimization exclusively to Community Health Centers (CHCs) and Federally Qualified Health Centers (FQHCs). The organization provides vCIO leadership, managed IT support, cybersecurity, technology readiness assessments, and training services as integrated technology partnerships. Its revenue is generated through service fees, membership subscriptions, and professional services engagements tailored to mission-driven healthcare organizations.

Product overview

OSIS is a nonprofit healthcare IT services organization offering a portfolio of technology services exclusively for Community Health Centers (CHCs) and FQHCs. The core offerings include Managed IT Services (encompassing vCIO leadership, cybersecurity, managed IT support, and readiness assessments), Revenue Cycle Management through CyclePoint RCM, and comprehensive NextGen EMR optimization and membership programs. The Managed Services Model serves as the primary umbrella offering, combining strategic leadership, operational support, and proactive security. OSIS Memberships provide ongoing optimization, training, and support for NextGen users. The organization also operates the OSIS Network, a Health Center Controlled Network (HCCN) that facilitates peer collaboration and shared learning among member health centers. The company recently expanded its cybersecurity offerings with tiered packages (Analyze and SecureCare) specifically designed for community health centers.

Differentiator

Problem solved

Functional benefit

Brands

• CyclePoint RCM: Revenue Cycle Management services for healthcare organizations
• OSIS Managed Services
• OSIS Memberships

Products and services

• Managed Services Comprehensive managed IT services including vCIO leadership, cybersecurity assessments, managed IT support, and technology readiness assessments designed to help healthcare organizations build resilient, future-ready technology environments.
• CyclePoint RCM Revenue cycle management services focused on increasing cash flow and decreasing days in accounts receivable for healthcare organizations, particularly Community Health Centers and FQHCs.
• OSIS Memberships

Quantifiable outcome

• Improved customer satisfaction through process improvement, service desk accountability, and structured communication
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and supporting.

• NextGen HealthcarecoreTechnology or IntegrationOSIS is a specialized NextGen Healthcare partner providing implementation, customization, optimization, training, and ongoing support exclusively for NextGen EHR, EPM, and EDR platforms serving Community Health Centers.
• AccuVaxsupportingTechnology or IntegrationVaccine management system integration with NextGen, helping community health centers manage vaccine inventory and administration more effectively.
• LanguageLine SolutionssupportingTechnology or IntegrationLanguage services integration partner providing interpretation services for healthcare organizations serving diverse patient populations.
• Affordable Language ServicessupportingTechnology or IntegrationLanguage services partner helping health centers communicate with non-English speaking patients.
• ArterasupportingTechnology or IntegrationPatient communication platform partner enabling health centers to improve patient engagement and communication workflows.
• EquiscriptsupportingTechnology or IntegrationPharmacy services partner supporting medication management and prescription workflows for health centers.
• Scribe-XsupportingTechnology or IntegrationMedical documentation and scribing services partner supporting healthcare providers with clinical documentation.
• Frost Brown ToddsupportingStrategic or Co-development PartnerLegal partnership for cybersecurity guidance and resources, providing health centers with insight and preparation for ransomware threats and cybersecurity readiness.
• HRSA (Health Resources and Services Administration)coreStrategic or Co-development PartnerFederal agency partnership for UDS reporting standards, HRSA requirements, and supporting health centers in meeting regulatory compliance and funding requirements.
• NACHC (National Association of Community Health Centers)supportingStrategic or Co-development PartnerIndustry association partnership providing quality measure guidance, improvement strategies, and resources for CHCs.
• ONC (Office of the National Coordinator for Health Information Technology)supportingStrategic or Co-development PartnerFederal partnership supporting UDS+ modernization initiatives and FHIR API technology adoption for standardized healthcare data reporting.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Accenture Health: Accenture Health provides healthcare IT strategy, implementation, and managed services to provider organizations worldwide. As a broad incumbent, it overlaps with OSIS on EHR and managed services but lacks OSIS's FQHC-exclusive focus.
• Optum (UnitedHealth Group): Optum is the health services and innovation arm of UnitedHealth Group, providing managed IT, RCM, and analytics to provider organizations at massive scale. It overlaps with OSIS across RCM and managed IT but operates across the full healthcare market, not just FQHCs.
• Cognizant (Healthcare): Cognizant provides large-scale digital transformation, IT services, and consulting to healthcare organizations globally, including EHR optimization and managed services. It competes with OSIS for larger health system engagements that may include CHCs.

Direct peers

• Pivot Point Consulting: Pivot Point is a healthcare IT consulting firm that provides EHR implementation, optimization, and managed services to provider organizations, including FQHCs. It competes with OSIS in the EHR optimization and managed services space, particularly for community health centers.
• Nordic Global: Nordic is a healthcare IT consulting firm offering EHR implementation, managed services, and advisory work across major platforms including NextGen. It competes with OSIS in NextGen optimization and broader healthcare managed services for providers.
• HealthCorum: HealthCorum provides data analytics and benchmarking tools built specifically for FQHCs and CHCs. Like OSIS, it focuses exclusively on the community health center segment, making it a directly comparable peer in the FQHC enablement space.
• Azara Healthcare: Azara provides population health management, data analytics, and quality reporting software purpose-built for Community Health Centers and FQHCs. Like OSIS, it is a non-vendor-agnostic platform (Azara DRVS) focused exclusively on the FQHC segment, making it a directly comparable peer.
• Health Choice Network: Health Choice Network is a Health Center Controlled Network (HCCN) and non-profit support organization that provides IT, operational, and clinical support services to FQHCs across the U.S. — directly comparable to OSIS's HCCN/Network program and member-driven model.

Others

• Health Information and Management Systems Society (HIMSS): HIMSS is a global advisor and thought leader in health information and technology, providing education, resources, and advisory services to healthcare organizations including FQHCs. It is an ecosystem participant adjacent to OSIS's market rather than a direct competitor.
• NACHC (National Association of Community Health Centers): NACHC is the national association representing CHCs/FQHCs. OSIS explicitly partners with NACHC for quality measure guidance and resources. It is an industry-association ecosystem participant rather than a service competitor, but its policy and advocacy work shapes OSIS's market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks4 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OSIS