Layer3 New Zealand
Layer3 New Zealand is a bootstrapped managed service provider (founded 2005, Upper Hutt) delivering outsourced IT, managed security, cloud, and vCIO services to 70+ New Zealand organisations across professional services, manufacturing, healthcare, non-profits, and infrastructure.
- Company typePrivate
- Founded2005
- HeadquartersWellington, New Zealand
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Layer3 New Zealand does
Layer3 New Zealand is a privately held, bootstrapped managed service provider founded in 2005 and headquartered in Upper Hutt, Wellington, with additional offices in Wellington CBD and Auckland. The company delivers outsourced IT, managed security, cloud, and virtual CIO (vCIO) services to roughly 70 organisations across New Zealand, spanning professional services, non-profits, manufacturing, membership organisations, healthcare, and infrastructure operators. Named accounts include Wellington Phoenix, Police Credit Union, ECL Group (250+ employees), NZ Police Association, BRANZ, NZIER, Real Steel, Utilities Disputes, Medic Alert, Nelson Airport, Gillies Group, and Cuttriss.
The company operates an integrated technology stack built around Microsoft 365 and Azure, layered with security and infrastructure partners including Todyl (Layer3 hosts Todyl's first NZ SASE Point-of-Presence), ThreatLocker, Huntress, Avanan, N-able, Veeam, Dell, and HP. Layer3 holds ISO/IEC 27001:2022 certification and Microsoft Silver and Dell Silver partner statuses, and advertises a daily patching methodology (within 24 hours of vendor release) as a core operational discipline. Coverage is physical rather than purely remote, with nationwide 'smart hands' field-service reach.
Revenue is generated through per-user and per-device recurring managed service subscriptions, project-based fees for migrations and deployments, and hardware/software resale (including via Microsoft CSP). A newer AI & Automation practice wraps Microsoft 365 Copilot deployments, Copilot Cowork implementation, AI PC advisory, and an internally produced AI Policy Template around the same subscription-plus-project model. Channel partnerships with security vendors (Todyl, ThreatLocker, Huntress, Avanan) create additional attach economics. The company reports 1-10 employees in firmographic data, though its public management list and three-location footprint suggest the headcount figure may be materially understated.
Layer3 New Zealand firmographics
Firmographics- Name
- Layer3 New Zealand
- Legal name
- Layer3 Limited
- Website
- https://layer3.nz
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Layer3 New Zealand is a bootstrapped managed service provider (founded 2005, Upper Hutt) delivering outsourced IT, managed security, cloud, and vCIO services to 70+ New Zealand organisations across professional services, manufacturing, healthcare, non-profits, and infrastructure.
- Ownership category
- akta.pro rank
Where Layer3 New Zealand is headquartered
LocationHeadquarters
- HQ city
- Wellington
- HQ country
- New Zealand
- HQ region
- Oceania
Offices7 records
Markets served
Layer3 New Zealand business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed services covering helpdesk, device management, infrastructure monitoring, and support. Delivered under subscription/SLA contracts on a per-user or per-device basis, typical of MSP engagement models. Services operate 8am-5pm core hours with 24/7 options for critical clients.
- Managed Security Services: Ongoing security services including MXDR, SOC, endpoint protection, email security, and compliance audits. Delivered as an add-on to core managed IT or as standalone subscriptions, with tiered pricing reflecting coverage breadth.
- Cloud & Infrastructure Services: Private cloud hosting, Microsoft 365/Azure solutions, and datacentre colocation. Includes licensing resale (Microsoft, HP, Dell) and managed infrastructure services, with recurring monthly billing.
- vCIO / Strategic Consulting: Virtual CIO engagements providing technology strategy, roadmapping, AI policy, and board-level risk reporting. Typically structured as a recurring retainer or included within premium managed services packages.
- Project & Onboarding Fees: One-time project fees for cloud migrations, infrastructure deployments, security implementations, and system migrations. Also includes onboarding fees at contract commencement.
- Hardware & Software Sales: Resale of hardware (HP, Dell devices, networking equipment) and software licences to clients as part of managed service engagements, generating margin on product sales.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services — Core Support |
| Subscription | Monthly | Managed Security Services |
| Subscription | Monthly | Co-Managed IT |
| Subscription | Monthly | vCIO / Strategic Services |
| Other | Multi-year contract | Project / Onboarding Fees |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels9 records
Layer3 New Zealand product offering
Product offeringCore offering
Layer3 New Zealand is an ISO/IEC 27001:2022 certified managed service provider delivering proactive IT management, managed security (MXDR/SOC), private cloud hosting, Microsoft 365 & Azure, SASE/Zero Trust, and strategic vCIO consulting to New Zealand businesses. The company operates 24/7 NOC and SOC capabilities, powered by N-able RMM, Todyl SASE, Veeam backup, and integrates AI & automation services for clients. Founded in 2005, Layer3 serves mid-market and enterprise organisations across New Zealand from offices in Wellington and Auckland.
Product overview
Layer3 New Zealand is an ISO 27001-certified managed service provider founded in 2005, offering a portfolio of integrated managed IT services organised under three pillars — Manage (Managed IT, Co-Managed IT, Managed Network, Device Management & Monitoring), Secure (Managed Security Services, SASE, Security Audits & Compliance, Email & Identity Protection, SMB1001 Security Standard), and Innovate (AI & Automation, vCIO / Strategy) — plus dedicated Cloud & Infrastructure services (Private Cloud Hosting, Microsoft 365 & Azure). The company operates as a unified managed services platform, combining its own strategy-first consulting, N-Able RMM-powered remote monitoring, Todyl SASE security with a local NZ PoP, Veeam-powered backup and disaster recovery, and AI/automation capabilities (Microsoft 365 Copilot, Copilot Cowork) to deliver proactive IT management, cybersecurity, and cloud infrastructure to businesses across New Zealand.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT & Support Proactive IT management and expert help desk that keeps systems performing reliably and teams supported, productive, and secure. Covers service desk, device care, server and infrastructure support for Windows and macOS environments for New Zealand businesses.
- Co-Managed IT Partners with clients' internal IT teams to provide overflow support, specialist skills, and strategic oversight alongside existing internal capabilities. Designed for organisations with established IT departments needing augmentation.
- Managed Network Reliable network management covering WAN, switching, wireless, and firewall solutions to maintain seamless connectivity across client environments.
- Device Management & Monitoring Continuous monitoring and management of workstations, servers, and devices across the managed environment, using N-able RMM platform for proactive issue detection, automated daily patching, and resolution.
- Managed Security Services Comprehensive cybersecurity reducing risk, protecting people, and securing data from anywhere. Combines threat detection, human risk management, secure remote access, and 24/7 SOC with MXDR, next-gen endpoint protection, and advanced SIEM monitoring.
- Secure Access Service Edge (SASE) SASE solution built on Todyl's platform with New Zealand's first local SASE Point-of-Presence, providing Zero Trust Network Access, next-generation firewall, Secure Web Gateway, CASB, and endpoint security in a unified platform.
- Security Audits & Compliance Comprehensive security audits and compliance services uncovering risks, strengthening security controls, and keeping leadership ahead of evolving threats and standards. Covers NIST, CIS, GDPR, PCI DSS, HIPAA, Cyber Essentials, and Essential Eight assessments via ConnectSecure.
- Email & Identity Protection Email security and identity protection powered by Avanan (AI-driven phishing, BEC, ransomware, and data leakage prevention for Microsoft 365 and Google Workspace) and Cisco Duo MFA, with DMARC enforcement via PowerDMARC.
- SMB1001 Security Standard A proprietary security standard and certification programme for small and medium businesses (SMB1001), offered at Bronze, Silver, and Gold tiers. Provides a structured security baseline for organisations seeking measurable security improvement.
- AI & Automation Intelligent automation and AI solutions that simplify workflows, increase efficiency, and free teams to focus on meaningful work. Includes Microsoft 365 Copilot deployment, Copilot Cowork implementation, and AI policy guidance.
- vCIO Strategy Strategic IT guidance and roadmapping aligning technology with business goals, including AI policy development, technology risk translation for boards, Microsoft 365 data analysis for productivity trends, and regular vCIO reviews and strategy workshops.
- Private Cloud Hosting Secure, scalable private cloud and datacentre colocation services delivering performance, control, and resilience for critical workloads. Leverages Veeam for backup and replication and Wasabi for cloud storage.
- Microsoft 365 & Azure Tailored Microsoft 365 and Azure solutions enhancing collaboration and productivity while maintaining strong security controls and policy compliance monitoring. Covers Teams, SharePoint, Power Platform, Azure infrastructure, and Azure AI services including Cognitive Services and Machine Learning.
Quantifiable outcome
- Service requests halved for NZ Police Association after engaging Layer3 (60-person distributed workforce)
- +4 more outcomes
Companies that use Layer3 New Zealand
Customer profileNamed customers12 records
Segments7 records
Ideal customer profiles4 records
Layer3 New Zealand technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration22 records
AI capability11 records
Feature5 records
Layer3 New Zealand partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core.
- TodylcoreLayer3 is a core, strategic partner of Todyl and hosts the company's first SASE Point-of-Presence (PoP) in New Zealand. The partnership brings Todyl's integrated security platform — combining SASE, NGFW, SWG, CASB, endpoint EDR, and managed detection — to NZ clients with local traffic inspection and data residency. Layer3's local engineering team is tightly integrated with Todyl's global cloud platform to deliver managed security services.
- ThreatLockercoreLayer3 is one of ThreatLocker's first partners in New Zealand, pioneering zero-trust security locally through application whitelisting (allowlisting), ring-fencing technology, and storage control. ThreatLocker's platform prevents unauthorised software from running on client systems, dramatically reducing the threat surface for Layer3's managed clients.
- HuntresscoreLayer3 partners with Huntress for managed threat detection and response, specifically targeting persistent threats and footholds that evade traditional antivirus solutions. Huntress's 24/7 SOC and human threat hunters complement Layer3's security operations, providing deeper endpoint visibility and rapid incident response.
- AvanancoreAvanan is Layer3's cloud email and collaboration security partner, providing AI-driven protection for Microsoft 365 and Google Workspace environments. The platform scans email, Teams, and SharePoint to detect phishing, business email compromise, ransomware, and data leakage. Avanan forms the email and collaboration security layer in Layer3's broader managed security stack.
- MicrosoftcoreLayer3 is a Microsoft Silver Partner and Authorised SPLA partner, providing certified expertise across Microsoft 365, Azure, Teams, Intune, Power Platform, SharePoint, Power BI, SQL Server, and Windows. Microsoft solutions are central to Layer3's managed IT and cloud service delivery. The company also offers Microsoft Azure AI and Copilot-related advisory services.
- Dell TechnologiescoreLayer3 is a Dell Silver Partner with access to Dell's full hardware portfolio including servers, storage, desktops, laptops, and networking equipment. Dell hardware underpins much of Layer3's private cloud and datacentre infrastructure deployments for clients.
- HP (Hewlett-Packard)coreLayer3 partners with HP to deliver business-grade hardware including PCs, laptops, mobile devices, printers, and peripherals. HP's quality, durability, and built-in security features complement Layer3's managed services offering, with HP devices forming end-user computing endpoints for many Layer3 clients.
- N-ablecoreN-able is Layer3's foundational technology partner, providing the Remote Monitoring and Management (RMM) platform that underpins proactive IT service delivery. N-able RMM enables continuous device/server monitoring, remote support, automation, patch management, and reporting across Layer3's managed client environments.
- VeeamcoreLayer3 leverages Veeam's Backup & Replication platform for data protection across its own datacentres and client environments. Veeam powers Layer3's backup, replication, and disaster recovery services, including rapid restore, real-time replication between primary and DR sites, and centralised management.
- Cisco DuocoreLayer3 partners with Cisco Duo to deliver multi-factor authentication (MFA) solutions protecting user identities and applications. Duo's zero-trust access model and broad compatibility with applications and devices enable Layer3 to implement strong identity security across client environments.
- KeepercoreLayer3 partners with Keeper for enterprise password management and credential security. Keeper's zero-knowledge encryption, secure sharing, and admin visibility into password health are integrated into Layer3's security stack, addressing credential-related risks across client organisations.
- 1PasswordcoreLayer3 partners with 1Password to help clients strengthen identity and credential management. 1Password provides secure password, passkey, and secrets management for businesses, reducing risks from weak passwords, credential reuse, and unmanaged access across cloud applications and distributed teams.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
Layer3 New Zealand competitors and assessment
Company assessmentBroad incumbents
- Datacom: Largest NZ-headquartered IT services company offering managed services, cloud, security, and consulting across ANZ. Direct overlap with Layer3's managed IT, security, and cloud offerings, but at significantly larger scale and broader portfolio.
- Spark NZ (Spark Business): NZ's largest telco with a substantial managed IT, cybersecurity, and cloud services division targeting mid-market and enterprise. Competes head-to-head with Layer3 in NZ MSP and security services.
Direct peers
- Insomnia (now part of Vodafone NZ / One NZ): NZ MSP focused on managed IT, cloud, and security for mid-market organisations. Closely comparable to Layer3 in size, customer segment, and Microsoft-centric delivery model.
- Umbrellar: NZ cloud and managed services provider specialising in Microsoft Azure, cloud migration, and managed cloud for NZ mid-market — directly comparable to Layer3's Microsoft 365/Azure and private cloud offering.
- Revera (formerly Gen-i / Spark): NZ managed cloud and IT services provider serving mid-market and enterprise with cloud hosting, managed IT, and security — overlapping Layer3's Cloud & Infrastructure and Managed IT pillars.
- The Instillery: NZ managed IT and cloud services provider offering managed services, cloud migration, and security across NZ mid-market. Comparable business model and target segment to Layer3.
- CCL (Computer Concepts Limited): NZ managed IT services and Microsoft partner serving mid-market organisations with similar Microsoft 365, Azure, and security offerings. Direct competitor in the NZ MSP market.
- Beetech (NZ): NZ managed IT and cybersecurity provider targeting SMB and mid-market. Comparable to Layer3 in service portfolio and customer segment, though typically serving smaller client sizes.
- Rhino IT: NZ MSP offering managed IT support, cloud, and security to Wellington and broader NZ mid-market — direct regional competitor to Layer3 with similar service mix.
Regional players
- Outcomex: Australia/NZ-focused managed services and cybersecurity provider with Microsoft-aligned stack. Comparable offerings in managed security and cloud; primarily AU-based but overlaps in the trans-Tasman mid-market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Layer3 New Zealand social profiles
Digital presenceLayer3 New Zealand compliance and trust
Trust signalCompliance8 records
Layer3 New Zealand financial estimates
Financial estimateRevenue estimate
Valuation estimate
Layer3 New Zealand leadership team
Management profileNumber of profiles
Profiles8 records
Layer3 New Zealand funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Layer3 New Zealand M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Layer3 New Zealand
What does Layer3 New Zealand do?
Layer3 New Zealand is an ISO/IEC 27001:2022 certified managed service provider delivering proactive IT management, managed security (MXDR/SOC), private cloud hosting, Microsoft 365 & Azure, SASE/Zero Trust, and strategic vCIO consulting to New Zealand businesses. The company operates 24/7 NOC and SOC capabilities, powered by N-able RMM, Todyl SASE, Veeam backup, and integrates AI & automation services for clients. Founded in 2005, Layer3 serves mid-market and enterprise organisations across New Zealand from offices in Wellington and Auckland.
Is Layer3 New Zealand a public or private company?
Layer3 New Zealand is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Layer3 New Zealand founded?
Layer3 New Zealand was founded in 2005. It employs 1 to 10 people.
Where is Layer3 New Zealand based?
Layer3 New Zealand is headquartered in Wellington, New Zealand, in the Oceania region.
How does Layer3 New Zealand make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are managed Security Services, cloud & Infrastructure Services, vCIO / Strategic Consulting, project & Onboarding Fees and hardware & Software Sales.
Who are Layer3 New Zealand's main competitors?
Broad incumbents on record are Datacom and Spark NZ (Spark Business). Direct peers are Insomnia (now part of Vodafone NZ / One NZ), Umbrellar, Revera (formerly Gen-i / Spark), The Instillery, CCL (Computer Concepts Limited), Beetech (NZ) and Rhino IT. Outcomex is listed as a regional player.
Does Layer3 New Zealand have an API?
No public API is recorded for Layer3 New Zealand.