Lakes Regional Community Center

What Lakes Regional Community Center does

Lakes Regional Community Center is a Texas non-profit community mental health center headquartered in Terrell that delivers integrated behavioral health, intellectual and developmental disability (IDD), substance use, and Early Childhood Intervention services across 12+ Northeast Texas counties. Service lines include outpatient and crisis mental health (psychiatric medication management, individual/family/group therapy, Mobile Crisis Outreach Team, YES Waiver, TCOOMMI), a full IDD continuum (HCS, TxHmL, Community First Choice, ICF/IID, group homes, service coordination, supported employment and housing, Behavioral Learning Center), substance use disorder treatment including TDCJ aftercare, Early Childhood Intervention for children birth to 36 months, and a Mental Health First Aid training program. The technology foundation is a person-centered planning methodology integrated across programs, supported by an EHR system participating in regional Health Information Exchange.

The organization operates as a state-designated Local Mental Health Authority and Texas Certified Community Behavioral Health Clinic (CCBHC), holding NCQA CM-LTSS Accreditation, and is governed by a 12-member Board of Trustees appointed by county Commissioners Courts across its service area. Distribution runs through 30+ physical clinic and program locations (Terrell, Greenville, Rockwall, Mount Pleasant, Paris, Sulphur Springs, Bonham, Sherman, Corsicana, Waxahachie), with 24/7 crisis hotlines, walk-in Open Access appointments, and field-based mobile crisis delivery. Services are funded primarily by Texas Health and Human Services contracts, NTBHA contracts, Medicaid/Medicare reimbursement (STAR, STAR Plus, STAR Kids, CHIP), private insurance, sliding-fee-scale payments, and a TDCJ Aftercare contract; the organization maintains a non-discrimination and charity-care policy that bars denial of services for inability to pay. In 2025, Wayne Vaughn succeeded John Delaney as CEO following Delaney's 22-year tenure.

Name

Lakes Regional Community Center

Legal name

Lakes Regional Community Center

Website

https://lakesregional.org

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

251–500 employees

Short description

Lakes Regional Community Center is a Texas non-profit Local Mental Health Authority providing mental health, intellectual and developmental disability, substance use, and Early Childhood Intervention services across 12+ Northeast Texas counties through 30+ clinic, residential, and crisis locations.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Residential Mental Health Treatment Centers (HLAFACAC), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Community mental health services
• Intellectual disability services
• Substance use treatment
• Early childhood intervention
• Behavioral healthcare

Headquarters

HQ city

Terrell

HQ country

United States

HQ region

North America

Offices16 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government Contracts - State/Federal: Primary revenue from Texas Health and Human Services contracts, including Local Mental Health Authority (LMHA) funding, NTBHA contracts for specific counties, and Medicaid waiver programs (HCS, TxHmL). Services funded include mental health, IDD, and substance use programs.
2. Medicaid/Medicare Reimbursement: Billable services reimbursed through Medicare, Texas Medicaid (STAR, STAR Plus, STAR Kids), CHIP, and Medicare Advantage plans for qualifying individuals.
3. Sliding Fee Scale / Charity Care: Services provided regardless of ability to pay. Uninsured individuals eligible for sliding fee discount based on family size and income. Charity care policy documented and available.
4. Private Insurance: Accepts private health insurance plans. Co-pays collected at time of service.
5. Texas Department of Criminal Justice (TDCJ) Contract: Aftercare Treatment Program for substance abuse services to offenders under probation/parole supervision in specific counties.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Lakes Regional Community Center is a non-profit community center delivering outpatient mental health services (psychiatric medication management, counseling, therapy), intellectual and developmental disability (IDD) services (eligibility determination, service coordination, HCS/TxHmL waivers, residential group homes, supported employment), substance use disorder treatment (IOP, counseling, TDCJ aftercare), and Early Childhood Intervention (ECI) for children birth to 36 months. Services are delivered through 30+ clinic and program locations across 12+ Northeast Texas counties, including 24/7 crisis hotlines and Mobile Crisis Outreach Teams.

Product overview

Lakes Regional Community Center is a non-profit healthcare services organization (not a technology company) providing mental health, intellectual/developmental disability (IDD), and substance use services across Northeast Texas. The organization operates a multi-service platform consisting of Mental Health Services (psychiatric care, therapy, counseling), Early Childhood Intervention (ECI) for children birth to 36 months, IDD Services (including HCS, TxHmL, ICF/IID, group homes, service coordination), Substance Use treatment (IOP, outpatient, group/individual counseling), and Mental Health First Aid training. Services are delivered through multiple physical clinic locations across 12 counties, with programs including Evaluation Centers, Resource Centers, Mobile Crisis Outreach Teams, Peer Support, Supported Employment, and Supportive Housing. The organization serves as both an IDD Authority (intake, eligibility, service coordination) and an IDD Provider (specialized community programs).

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Services Outpatient behavioral health services providing psychiatric medication management, individual, couple, family and group therapy, and counseling for adults and children with mental health diagnoses.
• Early Childhood Intervention (ECI) Developmental support services for babies and toddlers ages birth to 36 months with disabilities or delays, providing family education and services in home and community settings.
• Intellectual & Developmental Disability (IDD) Services Comprehensive IDD services including intake/admissions, eligibility determination, service coordination, Home & Community Based Services (HCS), Texas Home Living (TxHmL), group homes, intermediate care facilities, employment assistance, and crisis intervention.
• Substance Use Services Outpatient substance use treatment program providing counseling, intensive outpatient (IOP), supportive outpatient, group and individual SUD counseling, drug screening and evaluation, and TDCJ aftercare services.
• Mental Health First Aid Training Instructor-led and virtual training courses teaching adults and teens to identify, understand and respond to signs of mental health and substance use challenges, including Youth MHFA, Adult MHFA, and Teen MHFA programs.
• TCOOMMI Program Program providing intensive case management and clinical mental health services to offenders on probation or parole with mental health concerns, including counseling, case management, skills training, supported housing, and employment services.
• Youth Empowerment Services (YES) Waiver Comprehensive home and community-based mental health services for youth ages 3-18 with serious emotional disturbance, providing flexible supports to prevent institutionalization and out-of-home placement.
• Mobile Crisis Outreach Team (MCOT) 24/7 mobile crisis services providing emergency care, urgent care, and crisis follow-up to prevent hospitalization and connect individuals to treatment.
• Group Homes (IDD Residential) Twenty-four hour residential services for individuals with IDD who do not live independently, provided in compliant homes supporting individuals to thrive in community settings.
• Behavior Learning Center Comprehensive autism and developmental disability services for children and adults using evidence-based treatment in center, home, community, and school settings, accepting Medicaid, private insurance, and school district contracts.
• Rockwall Connections Training Center (Day Habilitation) Day habilitation program for adults 18+ with developmental disabilities providing personal/social development, daily living skills instruction, recreational activities, and employment preparation.

Quantifiable outcome

• Services provided to individuals in 12+ Northeast Texas counties
• +2 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

16 partnerships are on record, tiered supporting.

• American Sign Language (ASL Interpreting Services)supportingTechnology or IntegrationProvides sign language interpretation services for deaf and hard-of-hearing individuals accessing mental health services
• AVAIL Solutions - CrisissupportingTechnology or IntegrationCrisis intervention support services for mental health emergencies
• Christus Hopkins Health CentersupportingTechnology or IntegrationLaboratory services for medical testing needs of clients
• Clinical Pathology Laboratories (CPL)supportingTechnology or IntegrationLaboratory diagnostic services supporting clinical assessments
• ETBHN Pharmacy ServicessupportingTechnology or IntegrationPharmacy services for mental health and IDD medication management
• Glen Oaks HospitalsupportingImplementation/ SI/ Consulting PartnerInpatient psychiatric care referrals for individuals requiring hospitalization
• Integrated Prescription ManagementsupportingTechnology or IntegrationPrescription management and pharmacy coordination services
• Language LinksupportingTechnology or IntegrationInterpretation and translation services for non-English speaking clients
• Perimeter Behavioral HealthsupportingImplementation/ SI/ Consulting PartnerInpatient care referrals for individuals requiring hospitalization
• Propio LS, LLCsupportingTechnology or IntegrationTranslation services for multilingual documentation and communication
• Quest DiagnosticssupportingTechnology or IntegrationDiagnostic laboratory services for clinical assessments
• Ryan Cooper, PhDsupportingImplementation/ SI/ Consulting PartnerPsychological evaluation services for Determination of Intellectual Disability (DID)
• Kevin Weatherly, PhDsupportingImplementation/ SI/ Consulting PartnerPsychological evaluation services for Determination of Intellectual Disability (DID)
• Herbert Mac Walling, PhDsupportingImplementation/ SI/ Consulting PartnerPsychological evaluation services for Determination of Intellectual Disability (DID)
• EDUCARE Community Living CorpsupportingImplementation/ SI/ Consulting PartnerCrisis respite services for IDD individuals requiring temporary out-of-home placement
• Individual Care of Texas, Inc.supportingImplementation/ SI/ Consulting PartnerCrisis respite services for IDD individuals requiring temporary out-of-home placement

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Gulf Coast Center: Texas LMHA providing mental health, IDD, and substance use services across Gulf Coast counties. Comparable in state-designated authority, CCBHC-equivalent quality programs, and multi-county regional service model.
• Andrews Center: Texas community MHMR center serving East Texas counties with similar LMHA-designated mental health, IDD, and crisis services. Comparable size, multi-county footprint, and state contract funding model.
• Helen Farabee Centers: North Texas LMHA providing mental health, IDD, and crisis services across a multi-county service area. Comparable in state-designated authority structure, CCBHC participation, and integrated service platform.
• Burke Center: East Texas community center providing mental health, IDD, and substance use services as a state-designated LMHA. Directly comparable in service portfolio, regulatory designation, and rural/small-city county footprint.
• Texoma Community Center: Texas LMHA serving adjacent North Texas counties with mental health, IDD, and substance use services through state contracts. Highly comparable in mission, funding model, and service mix to Lakes Regional.
• Bluebonnet Trails Community Services: Central Texas community center operating as a state-designated LMHA with MH, IDD, and substance use services. Closely comparable operating model and service mix, though serving a different geographic region.
• Tri-County Behavioral Healthcare: Texas LMHA serving rural East Texas counties with mental health, IDD, and substance use services. Comparable in scale, multi-county rural service area, and LMHA-designated funding structure.
• PermiaCare (formerly Permian Basin Community Centers): West Texas LMHA providing behavioral health, IDD, and substance use services under the same state-designated authority model. Comparable in mission, service portfolio, and contract-based funding.

Broad incumbents

• The Harris Center for Mental Health and IDD: LMHA serving Harris County with mental health, IDD, and crisis services at large urban scale. Comparable LMHA-designated model and integrated service portfolio, but in a much larger metropolitan area.
• Metrocare Services: Largest LMHA in Texas, serving Dallas County with a comprehensive mental health, IDD, and primary care platform. Same regulatory designation and core service lines but operating at materially larger scale and in a major metro.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php?id=100064067377907

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lakes Regional Community Center