Apex Technology Services
Apex Technology Services is a privately held MSP/MSSP founded in 2014, delivering managed IT, cybersecurity, and cloud services to SMB and mid-market financial, healthcare, legal, and government clients across the Tri-State area, with proprietary AI-powered security products.
- Company typePrivate
- Founded2014
- HeadquartersNorwalk, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Apex Technology Services does
Apex Technology Services is a privately held managed IT services provider (MSP) and managed security services provider (MSSP) founded in 2014 and headquartered in Norwalk, Connecticut, with additional offices in Stamford, Connecticut and Manhattan, New York. The company serves small to mid-sized businesses (10-500 employees) primarily across the Tri-State area, with stated client reach extending to Fortune 200 enterprises in the United States, Europe, and Asia. Its core vertical focus is on financial services (asset management, hedge funds, broker-dealers), healthcare, legal, and government clients for whom regulatory compliance — FINRA, HIPAA, NYDFS Part 500, NY SHIELD Act, GDPR, PCI, NIST, and FFIEC — is a primary demand driver.
Apex's core offerings center on 24/7 IT help desk support, fully managed cloud services, network monitoring, mobile device management, and a tiered cybersecurity program branded Cyber360. Differentiated technical components include the proprietary Apex Analytics Security Platform, which uses multi-dimensional streaming algorithms, unsupervised machine learning, and self-organizing maps for behavioral anomaly detection and Advanced Persistent Threat identification, and PHISH360, an AI/ML-powered anti-phishing behavior management (APBM) platform. The underlying technology stack rests on partnerships with Microsoft, Cisco, Dell, VMware, Datto, Kaseya, Bitdefender, SonicWall, and Mitel, with the company providing advisory, integration, and managed-service delivery on top of these third-party platforms.
The business model is overwhelmingly subscription-based recurring revenue from per-user or per-device monthly plans, with tiered fixed-fee IT management packages (Essential, Advanced, Premium) and bundled cybersecurity subscriptions at $695-$995 per month. Go-to-market is a direct, field-led sales approach supplemented by thought-leadership content, local SEO targeting Connecticut and NYC geographies, and CEO media appearances as a TV news cybersecurity expert and RSA Conference top-3 global influencer. Named customers include Think Equity, Young America Capital, Intelisearch, Johnson Capital, KNB Communications, and Friends of Animals; the company is bootstrapped with no disclosed external funding or revenue figures.
Apex Technology Services firmographics
Firmographics- Name
- Apex Technology Services
- Legal name
- Apex Technology Services
- Website
- https://apextechservices.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Apex Technology Services is a privately held MSP/MSSP founded in 2014, delivering managed IT, cybersecurity, and cloud services to SMB and mid-market financial, healthcare, legal, and government clients across the Tri-State area, with proprietary AI-powered security products.
- Ownership category
- akta.pro rank
Apex Technology Services industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Onsite/Field IT Support Services (BPAEABAC)
- akta.pro secondary industries
- Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Endpoint Security Managed Services (EDR/XDR) (BPAEADAH)
Keywords
Where Apex Technology Services is headquartered
LocationHeadquarters
- HQ city
- Norwalk
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Apex Technology Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly fees for comprehensive IT support including 24/7 help desk, network monitoring, security management, cloud services, and proactive maintenance. Revenue model based on per-user or per-device monthly pricing with tiered service packages.
- Cybersecurity Services: Revenue from security offerings including threat monitoring, penetration testing, security training, anomaly detection, and compliance consulting. Includes proprietary PHISH360 phishing simulation platform.
- Professional Services: Staff augmentation, project-based IT work, strategic planning, system integration, and consulting services. Provides virtual CIO/CTO/CSO services and technical expertise on-demand.
- Cloud and Collaboration Services: Office 365 implementation and management, cloud migration, VoIP services, and hosted solutions. Revenue from implementation, migration, and ongoing management fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | CompleteProtection - Core security coverage for up to 20 computers, 1 server, 1 IP address, 1 location |
| Subscription | Monthly | 360Protection - Enhanced security with anomaly detection for up to 20 computers, 1 server, 1 IP address, 1 location |
| Per seat | Monthly | Per-User Monthly Plans - Most common pricing model based on number of users |
| Subscription | Monthly | Per-Device Pricing - Alternative model based on number of devices managed |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Apex Technology Services product offering
Product offeringCore offering
Apex Technology Services is a managed service provider (MSP) and managed security service provider (MSSP) delivering 24/7 IT help desk support, managed IT services, cloud services (Microsoft 365, VoIP, backup), and cybersecurity solutions to small and mid-sized businesses in Southern Connecticut and the New York metro area. The company also provides IT consulting, regulatory compliance support (HIPAA, FINRA, FFIEC, NYDFS, PCI, GDPR, NY SHIELD), staff augmentation, and strategic IT planning, supported by proprietary platforms such as the Apex Analytics Security Platform and PHISH360 phishing simulator.
Product overview
Apex Technology Services is a managed service provider (MSP) offering a comprehensive portfolio of IT services centered around managed IT services, cybersecurity, and cloud solutions. The core offering consists of 24/7 IT help desk support and managed services including Microsoft 365, Teams, and productivity tools. Cybersecurity services are delivered through multiple branded solutions: Cyber360 (a comprehensive bundled program), the proprietary PHISH360 AI-powered phishing simulator, the Apex Analytics Security Platform for behavioral anomaly detection, and supporting services including penetration testing, network forensics, and cybersecurity training. Cloud services encompass strategy consulting, multi-cloud management, VoIP, Office 365, Datto-powered backup, and private/shared cloud solutions. Additional offerings include mobile device management, network monitoring, disaster recovery, regulatory compliance consulting, fixed-fee IT management, staff augmentation, strategic IT planning, system integration, and web development. The company operates as a unified platform with add-on modules and services rather than discrete standalone products.
Differentiator
Problem solved
Functional benefit
Brands
- Cyber360: Complete business cybersecurity program offering layered protection including penetration testing, anomaly detection, team training, and policy review in budget-friendly monthly packages.
- PHISH360
- Apex Analytics Security Platform
Products and services
- Managed IT Services Fully managed cloud applications and IT support with pay-as-you-go flexibility, proactive monitoring, 24/7 support, and scalable services covering Microsoft 365, Teams, Adobe, Salesforce, and Anti-Virus management for small and mid-sized businesses.
- IT Help Desk 24/7 help desk support with live representatives and certified technicians providing fast, reliable assistance for Windows/Mac, hardware/peripherals, and mobile devices.
- Cybersecurity Services Managed cybersecurity offering continuous monitoring, threat detection, data backup, disaster recovery, training, phishing simulation, and endpoint protection using Kaseya, Cloud Backup, and Dark Web Scanning.
- Advisory Services IT procurement, vendor coordination, cloud and data migration, office moves, infrastructure upgrades, and strategic planning aligned with business goals.
- Cyber360 Budget-friendly comprehensive cybersecurity program bundling internal IT policy review/audit, penetration testing, anomaly detection, team cybersecurity training, and optional disaster recovery/incident response add-ons for SMBs.
- PHISH360 Proprietary AI and Machine Learning-powered anti-phishing behavior management software (APBM) that targets appropriate phishing messages to the right users for enhanced phishing detection training outcomes.
- Apex Analytics Security Platform Proprietary behavioral analytics platform using multi-dimensional streaming algorithms, unsupervised machine learning, and self-organizing maps to detect anomalous patterns and identify Advanced Persistent Threats (APTs), with automated forensic analysis.
- Business Continuity & Disaster Recovery Business continuity and disaster recovery solutions in partnership with Datto offering secure cloud backup, hybrid backup systems, virtual server capabilities, and disaster recovery as a service (DRaaS).
- Cloud Services Cloud strategy consulting, multi-cloud management, VoIP, Office 365, Datto Backup, shared and private cloud solutions, web hosting, and digital transformation services.
- Office 365 Management Microsoft cloud productivity suite migration, setup, administration, and support including Exchange, Teams, SharePoint, OneDrive with 1TB storage per user.
- VoIP Services Voice over IP telephony solutions including LAN-based IP-PBX, cloud-based PBX, hybrid approaches, SIP trunking, and unified communications.
- IT Security Consulting Cybersecurity consulting services including training, auditing, documentation, anomaly detection, penetration testing, phishing simulation, and incident response planning.
- NY SHIELD Act Compliance Compliance consulting for NY SHIELD Act requirements including reasonable security safeguards, private information protection, and breach notification procedures.
- Regulatory Audits Audit preparation and compliance support for FINRA, HIPAA, GDPR, PCI, FFIEC, NYCRR Section 500, NIST, FCC, and FBI best practices.
- Fixed-Fee IT Management Predictable monthly IT management plans including 24x7 support, weekly/daily office visits, and access to full tech expertise at fixed costs.
- Staff Augmentation Scalable IT staff augmentation for web design, network troubleshooting, help desk, cybersecurity, and general IT services with virtual CIO/CTO/CSO capabilities.
- Website Design, Development & Hosting Full-service web design, development, hosting, and SEO program including WordPress development, mobile optimization, forms, marketing automation, and e-commerce integration.
Quantifiable outcome
- Zero downtime achieved for long-term financial services client (33 years in business)
- +3 more outcomes
Companies that use Apex Technology Services
Customer profileNamed customers9 records
Segments7 records
Ideal customer profiles4 records
Apex Technology Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability4 records
Feature3 records
Apex Technology Services partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and major.
- MicrosoftcoreTechnology partnership for Microsoft 365, Teams, and related Microsoft products. Provides cloud services, productivity software, and collaboration solutions.
- CiscocoreNetwork infrastructure and security partnership. Cisco networking, switches, firewalls, VPNs, and access points supported.
- DellcoreHardware partnership for Dell servers, PCs, laptops, and enterprise hardware solutions.
- VMwarecoreVirtualization technology partnership. Expertise in VMware environments, virtual servers, and virtualization solutions.
- DattocorePartner in business continuity and disaster recovery solutions. Datto RMM and backup solutions for BCDR services.
- SonicWallmajorNetwork security partnership providing firewalls and cybersecurity solutions.
- WebrootmajorAntivirus and endpoint protection partnership for managed security services.
- BitdefendermajorEndpoint security and antivirus partnership for cybersecurity offerings.
- MitelmajorVoIP and telecommunications partnership for phone system solutions.
- KaseyacoreRemote monitoring and management (RMM) platform partnership for IT management and automation.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
Apex Technology Services competitors and assessment
Company assessmentDirect peers
- Dataprise: Dataprise is a mid-Atlantic-based managed services and cybersecurity provider serving SMB and mid-market clients with a comparable mix of managed IT, security, and cloud services. It is directly comparable in scale, vertical focus, and service-line breadth to Apex.
- Integris: Integris is a Connecticut-based MSP/MSSP with a similar Tri-State geographic footprint, mid-market client base, and portfolio of managed IT and security services. Its geography and vertical mix make it one of the closest direct peers to Apex.
- Netfast Technology Group: Netfast is a Connecticut/NYC-based managed IT and security provider serving SMB and mid-market clients. Comparable to Apex in regional focus, vertical mix, and bundled managed security offerings.
Broad incumbents
- SecureWorks: SecureWorks is a publicly traded global MSSP offering managed detection and response, vulnerability management, and compliance services at scale. It competes with Apex in the managed security category but operates across a much broader enterprise client base.
- Kaseya: Kaseya is the dominant platform vendor behind many MSPs (including Apex via its RMM partnership). It represents both a strategic partner to Apex and a broader incumbent that enables/threatens competing MSPs at scale.
- ConnectWise: ConnectWise is a leading PSA/RMM platform vendor and MSP ecosystem operator, and an indirect competitor through the partner MSPs it enables. Comparable to Apex in the managed services space but at vastly larger scale.
- Rackspace Technology: Rackspace is a global managed cloud services provider with broad multi-cloud capabilities, comparable to Apex's Cloud Services practice but operating at enterprise scale across geographies and verticals.
Emerging players
- Arctic Wolf: Arctic Wolf is a fast-growing MDR/security operations provider that overlaps directly with Apex's managed security and SOC-style offerings, but at significantly larger scale and with a national go-to-market.
- Huntress: Huntress is an emerging managed cybersecurity platform focused on SMB and mid-market threat detection and remediation. Its SMB-first security positioning and channel-led go-to-market overlap with Apex's target segment.
- eSentire: eSentire is an MDR-focused MSSP offering 24/7 threat detection and response, comparable to Apex's managed security stack but serving a broader mid-market and enterprise client base.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Apex Technology Services social profiles
Digital presenceApex Technology Services compliance and trust
Trust signalCompliance8 records
Apex Technology Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Apex Technology Services leadership team
Management profileNumber of profiles
Profiles8 records
Apex Technology Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Apex Technology Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Apex Technology Services
What does Apex Technology Services do?
Apex Technology Services is a managed service provider (MSP) and managed security service provider (MSSP) delivering 24/7 IT help desk support, managed IT services, cloud services (Microsoft 365, VoIP, backup), and cybersecurity solutions to small and mid-sized businesses in Southern Connecticut and the New York metro area. The company also provides IT consulting, regulatory compliance support (HIPAA, FINRA, FFIEC, NYDFS, PCI, GDPR, NY SHIELD), staff augmentation, and strategic IT planning, supported by proprietary platforms such as the Apex Analytics Security Platform and PHISH360 phishing simulator.
Is Apex Technology Services a public or private company?
Apex Technology Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Apex Technology Services founded?
Apex Technology Services was founded in 2014. It employs 11 to 50 people.
Where is Apex Technology Services based?
Apex Technology Services is headquartered in Norwalk, United States, in the North America region.
How does Apex Technology Services make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services, professional Services and cloud and Collaboration Services.
Who are Apex Technology Services's main competitors?
Direct peers on record are Dataprise, Integris and Netfast Technology Group. Broad incumbents are SecureWorks, Kaseya, ConnectWise and Rackspace Technology. Emerging players are Arctic Wolf, Huntress and eSentire.
Does Apex Technology Services have an API?
No public API is recorded for Apex Technology Services.
What industry is Apex Technology Services in?
Apex Technology Services's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAC, Onsite/Field IT Support Services, with a secondary code of BPAKAHAA, Managed Security Services (MSSP) & 24/7 SOC Operations. Its NAICS code is 5415 and its SIC code is 7370.