Cool'n Camp
Cool'n Camp is a Toulouse-based SaaS company, founded in 2009, that provides a modular e-concierge platform — mobile app, back office, dynamic displays, and touchscreens — for European campsites, with white-label deployments for chains and integrations across all major PMS, payment, CRM, and incident management tools.
- Company typePrivate
- Founded2009
- HeadquartersLabège, France
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Cool'n Camp does
Cool'n Camp is a French software company founded in 2009 and headquartered in Toulouse (Labège) that builds a digital e-concierge platform purpose-built for campsites and outdoor hospitality operators. The platform centers on a mobile concierge application supported by a web-based back office, dynamic display screens, interactive touchscreen totems, and integrated booking/payment systems, and is interfaced in real time with all major Property Management System (PMS) software on the European market (Sequoiasoft/Septeo, Inaxel, Applicamp, Sydevi, Ctoutvert, Osmozis, Francecom, Plein Air, Thaïs, Mews) plus payment (Stripe, Payintech, meal voucher systems), CRM (Salesforce, Qualitelis), incident management (1Check, eSeason Companion), and e-reputation (Guest Suite) tools. Cool'n Camp reports 3.7 million end users across deployments, 90% retention, and 70,000 inventories/incidents managed through the platform.
The product is sold as modular annual subscriptions: a base Digital Welcome Booklet from €199/year, plus add-on modules for Customer Relationship (€269/year), Restaurant Services including Click and Collect (from €480/year), Activity Management (from €730/year), Dynamic Display (from €600/year), and quote-based Touchscreen Totems. White-label deployments let campsite chains brand the app as their own; named enterprise customers include Yelloh, Maeva, Sandaya, Sunelia, Flower Campings, MS Vacances/Campeole, and Camping Qualité, alongside a long tail of independent operators across France and Spain. Distribution combines direct sales (website demo/quote CTAs), partner referrals from PMS and technology vendors, and white-label enterprise contracts.
Cool'n Camp extends its platform into hotels, vacation rentals, real estate agencies, and restaurants through a sister brand, Cool'n Joy (coolnjoy.fr). The company is privately held with 1-10 employees, no disclosed external funding, and no public revenue figures; its growth to date has been organic over sixteen years of operation.
Cool'n Camp firmographics
Firmographics- Name
- Cool'n Camp
- Legal name
- Cool'n Camp
- Website
- https://coolncamp.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Cool'n Camp is a Toulouse-based SaaS company, founded in 2009, that provides a modular e-concierge platform — mobile app, back office, dynamic displays, and touchscreens — for European campsites, with white-label deployments for chains and integrations across all major PMS, payment, CRM, and incident management tools.
- Ownership category
- akta.pro rank
Cool'n Camp industry classification
Industry- Product category
- Hospitality Software
- NAICS
- RV (Recreational Vehicle) Parks and Campgrounds (721211), Recreational and Vacation Camps (except Campgrounds) (721214)
- SIC
- Services-Amusement & Recreation Services (7900), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)
- akta.pro primary industry
- Traditional Campgrounds (Tent & Mixed-Use) (THAMAJAB)
Keywords
Where Cool'n Camp is headquartered
LocationHeadquarters
- HQ city
- Labège
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Cool'n Camp business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Core E-Concierge Application Subscription: Annual subscription-based revenue model for the core digital concierge application. Pricing varies based on the number of pitches (campsite spots) and features selected. Base tiers include Digital Welcome Booklet (from €199 HT/year) and Customer Relationship module (€269/year). Both are annual subscriptions.
- Additional Modules and Services: Add-on modules for restaurant services (from €480 HT/year), activity management (from €730 HT/year), and dynamic display (from €600 HT/year). Touchscreen totems are priced per unit and include a 3-year warranty plus annual platform subscription. All additional services are sold as annual subscriptions.
- White Label / Branded Applications: White-label application solutions for campsite chains and groups (Flower, Yelloh, Maeva, Sandaya, Sunelia, etc.) where the application is branded with the partner's identity. Revenue generated through annual subscription contracts with branded partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Digital Welcome Booklet - Base module |
| Subscription | Annual | Customer Relationship module (add-on) |
| Subscription | Annual | Restaurant Services module |
| Subscription | Annual | Activity Management module |
| Subscription | Annual | Dynamic Display |
| Unit Pricing | Annual | Interactive Touchscreen Totems |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Cool'n Camp product offering
Product offeringCore offering
Cool'n Camp develops and sells a digital e-concierge platform designed for campsites and outdoor hospitality operators. The offering combines a mobile concierge application, a web-based back office, interactive touchscreen totems, dynamic digital signage, and add-on modules for restaurant click-and-collect and activity booking. The platform integrates in real time with the major Property Management Systems and payment, CRM, and incident-management tools on the French and European camping market.
Product overview
Cool'n Camp is an e-concierge platform for the outdoor hospitality industry, primarily serving campsites but also extending to holiday homes, real estate agencies, restaurants, and hotels via its Cool'n Joy sub-brand. The platform operates on a modular architecture centered on the core Cool'n Camp E-Concierge Mobile Application, which serves as the primary customer-facing interface for digital welcome booklets, check-in/check-out, and customer communication. The platform is complemented by several optional add-on modules: the Digital Welcome Booklet (Livret d'accueil numérique) starting at €199/year for basic features; the Customer Relationship module at €269/year adding incident management, notifications, and reporting; the Restaurant Services (Click and Collect) module at €480/year; the Activity Management module at €730/year; Dynamic Display screens starting at €600/year; and Touchscreen Totems with pricing on quote. The White Label offering enables campsite chains and independent operators to deploy the application under their own brand identity. The platform integrates with all major PMS (Property Management Systems) on the market in real time, as well as payment processors (Stripe), meal voucher systems, incident management tools, and CRM platforms.
Differentiator
Problem solved
Functional benefit
Products and services
- Cool'n Camp E-Concierge Mobile Application Mobile concierge application designed for campsite operators, enabling digital welcome booklets, online check-in/check-out, incident reporting, real-time information sharing, push notifications, and targeted guest communication across the entire stay. The application interfaces in real time with all major Property Management Systems on the camping market and serves as the central hub of the Cool'n Camp platform.
- Digital Welcome Booklet (Livret d'accueil numérique) Annual subscription module starting from €199 HT/year providing campsite guests with a digital welcome booklet including automatic booking connection, stay reservation capability, practical information, establishment services, regional deals, baggage checklist, geolocation, and activity programs with registrations. Pricing varies based on the number of pitches.
- Customer Relationship Module (Relation client) Annual subscription add-on module priced at €269/year that adds comfort option ordering, reporting, arrival time management, digital check-in/check-out, digital incident management, and push notification sending capabilities to the Cool'n Camp application, enabling campsite operators to communicate with customers before, during, and after their stay.
- Restaurant Services (Click and Collect) Annual subscription module priced from €480 HT/year enabling click-and-collect ordering, QR code menus, at-table ordering, digital bill payment, and delivery management for restaurants located within campsites. Integrates with cash register systems and accepts dematerialized meal vouchers from Edenred, Sodexo, UpDéjeuner, Apetiz, and Swile.
- Activity Management (Gestion des activités) Annual subscription module priced from €730 HT/year enabling online reservations, online payment via Stripe, real-time availability, stock and resource management, advanced scheduling, and reception-based booking with unified live availability view. Supports five languages for translations.
- Dynamic Display (Affichage dynamique) Annual subscription module priced from €600 HT/year providing a dynamic digital signage network based on Cenareo technology. Enables campsite operators to broadcast content from the mobile app back office, weather forecasts, images, videos, website links, and scheduled messages on a network of screens with pricing varying by fleet size.
- Interactive Touchscreen Totems (Totems tactiles) Hardware product consisting of interactive touchscreen totem kiosks available in indoor and outdoor formats that display detailed service information, multi-day weather forecasts, photos and videos, and QR codes for mobile reservation and payment. Includes a 3-year warranty and requires an annual platform subscription for connection. Multilingual interface supports 8 languages.
- White Label Application Customization and deployment offering that allows campsite chains and groups to launch the Cool'n Camp e-concierge application under their own brand identity, including custom app name, colors, text, icons, search filters, and booking engines. Sold under annual subscription contracts with branded partners.
- Cool'n Joy Sub-brand product that extends the Cool'n Camp e-concierge platform to hotels, holiday homes, vacation rentals, real estate agencies, and restaurants, providing digital welcome booklets, booking management, guest communication, and service booking adapted to non-camping hospitality businesses.
Quantifiable outcome
- 3.7 million application users served across campsite deployments
- +4 more outcomes
Companies that use Cool'n Camp
Customer profileNamed customers16 records
Segments4 records
Ideal customer profiles4 records
Cool'n Camp technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration23 records
AI capability5 records
Feature10 records
Cool'n Camp partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- 1Checkcore1Check provides campsite service management software. The integration automates the incident reporting process between the Cool'n Camp application and the 1Check service management tool. To activate the gateway, contact Sequoiasoft, 1Check, or Cool'n Camp directly.
- eSeason CompanioncoreeSeason Companion provides service management software for campsites. When a customer reports an incident in Cool'n Camp, the incident form is automatically created directly in Companion. When a ticket is closed in Companion, Cool'n Camp automatically retrieves its status. To activate the gateway, contact Sequoiasoft or Cool'n Camp directly.
- Sequoiasoft (Septeo Hospitality)coreSequoiasoft (Septeo Hospitality) provides PMS software to campsites and is one of the primary integration partners. Through the integration, Cool'n Camp connects to the PMS for automatic reservation data import and customer stay information. Sequoiasoft also facilitates activation of Cool'n Camp's eSeason Companion integration for their shared campsite clients.
- CtoutvertcoreCtoutvert is both a PMS provider and CRM/satisfaction platform for campsites. Cool'n Camp is interfaced with Ctoutvert for real-time data synchronization, booking management, and customer satisfaction data integration.
- MewscoreMews is a cloud-based hospitality management platform. The integration allows campsite operators to automatically and in real-time export customer stay data to Cool'n Camp. To activate the gateway, customers must contact Mews and Cool'n Camp directly.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Cool'n Camp competitors and assessment
Company assessmentDirect peers
- INTELITY: Hospitality guest experience platform providing a mobile concierge app, in-room tablets, digital check-in, and guest communication for hotels and resorts. Closely mirrors Cool'n Camp's modular guest-facing mobile concierge + digital signage + service ordering stack, simply applied to hotels rather than campsites.
- Criton: Digital guest experience platform purpose-built for serviced apartments, aparthotels and vacation rentals, offering a branded guest app for bookings, information, local services and messaging. Highly comparable to Cool'n Camp's Cool'n Joy sub-brand and to its core white-label, multi-language guest app architecture.
- Monscierge: Hotel guest engagement and concierge platform delivering mobile apps, digital concierge, messaging and service requests for independent and chain hotels. Operates the same guest-facing mobile concierge + push notification + service ordering model as Cool'n Camp, but focused on hotels rather than campsites.
- Ariane Systems: Provider of self-service kiosks, check-in/check-out terminals and digital lobby solutions for hotels and hospitality. Directly comparable to Cool'n Camp's interactive touchscreen totem line that provides reservation, payment, weather and information services on indoor/outdoor terminals.
Broad incumbents
- Hotelkit: Hotel operations and internal communication platform used by hospitality groups to coordinate housekeeping, maintenance and guest requests across properties. Overlaps with Cool'n Camp's push notification, incident reporting (1Check / eSeason Companion) and digital inventory modules, but at the staff layer rather than guest layer.
- Mews: Cloud hospitality management platform (PMS, booking engine, payments) used across hotels, hostels and now outdoor hospitality. Already integrated with Cool'n Camp as a 'core' partner, Mews is the most credible horizontal platform that could absorb guest-facing e-concierge functionality and squeeze specialized vendors like Cool'n Camp.
- Cloudbeds: All-in-one hospitality platform combining PMS, channel manager, booking engine and guest engagement tools for independent hotels, hostels and outdoor lodging properties. Comparable horizontally to Cool'n Camp's broader ambition (PMS-integrated guest experience), but operating at scale across a much wider vertical mix.
- Shiji Group: Global hospitality technology provider spanning PMS, POS, guest experience and distribution for hotels, resorts and leisure properties. Closest broad incumbent positioned in upscale and resort hospitality where campsites can also be classified; competes with Cool'n Camp's combined app + kiosk + signage + restaurant services stack at the high end.
- SiteMinder: Hospitality commerce platform offering channel management, booking engine, PMS integrations and guest acquisition tools for hotels and alternative accommodations. Functions as a broad incumbent whose platform approach could be extended into outdoor hospitality and challenge Cool'n Camp's chain-centric white-label motion.
Regional players
- Guestline: UK-focused hospitality tech provider offering PMS, booking engine, guest experience and self-service solutions primarily to UK and Ireland hotels and serviced apartments. Comparable modular architecture (PMS-integrated guest app, digital check-in, ancillary services) but operating in a different geography than Cool'n Camp's French anchor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key highlights6 records
Customer concentration
Cool'n Camp social profiles
Digital presenceCool'n Camp financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cool'n Camp leadership team
Management profileNumber of profiles
Cool'n Camp funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cool'n Camp M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cool'n Camp
What does Cool'n Camp do?
Cool'n Camp develops and sells a digital e-concierge platform designed for campsites and outdoor hospitality operators. The offering combines a mobile concierge application, a web-based back office, interactive touchscreen totems, dynamic digital signage, and add-on modules for restaurant click-and-collect and activity booking. The platform integrates in real time with the major Property Management Systems and payment, CRM, and incident-management tools on the French and European camping market.
Is Cool'n Camp a public or private company?
Cool'n Camp is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Cool'n Camp founded?
Cool'n Camp was founded in 2009. It employs 1 to 10 people.
Where is Cool'n Camp based?
Cool'n Camp is headquartered in Labège, France, in the Europe region.
How does Cool'n Camp make money?
Three revenue lines are on record. Core E-Concierge Application Subscription is the primary driver. The others are additional Modules and Services and white Label / Branded Applications.
Who are Cool'n Camp's main competitors?
Direct peers on record are INTELITY, Criton, Monscierge and Ariane Systems. Broad incumbents are Hotelkit, Mews, Cloudbeds, Shiji Group and SiteMinder. Guestline is listed as a regional player.
Does Cool'n Camp have an API?
No public API is recorded for Cool'n Camp.
What industry is Cool'n Camp in?
Cool'n Camp's product category is Hospitality Software. Its primary akta.pro industry code is THAMAJAB, Traditional Campgrounds (Tent & Mixed-Use). Its NAICS code is 721211 and its SIC code is 7900.