What Halo Connect does

Halo Connect Pty Ltd is an Australian healthcare interoperability platform that connects third-party software integrators to on-premise Practice Management Software (PMS) databases at Australian primary care medical practices. Founded in 2022 in Brisbane, the company operates a two-tier architecture: Halo Link, a local Windows service agent installed on practice servers that connects to PMS databases (Best Practice Software/Bp Premier, Zedmed, and Dental4Windows), and Halo Cloud, a REST API hosted on Microsoft Azure within Australian regions that exposes SQL Passthrough (immediate, async, and registered queries) and FHIR R4 including the International Patient Summary standard. Halo Link is bundled into PMS installers (Bp Premier from July 2023, Zedmed v36.9+) giving the company automatic distribution onto upgrading practices, and all data processing and storage is contained within Australian Azure regions to comply with Australian Privacy Principles under the Privacy Act 1988.

The company serves two primary segments: third-party software integrators (healthcare software companies building applications that read/write to practice PMS data) and Australian primary care medical practices themselves. Its core value proposition is replacing the traditional fragmented model—where each integrator maintained its own on-premise database connector per practice—with a single shared local agent and unified cloud API. Halo Connect monetizes via subscription access to Halo Modules (Halo Link, Halo Cloud, Halo Hub) on quote-based monthly billing with GST-exclusive fees and an SLA committing to 99.9% uptime for Halo Cloud. Additional product surface includes an Integrator Portal for self-service status checks, webhooks for event-driven notifications, a Desktop API with JWT auth, and a Pairing API workflow for practice-level authorization.

The company operates with a 1-10 person team, has no disclosed external funding, and lists CUBIKO and MESI/EBOS as named reference customers. The platform originated as v0.6.0/v1.0.0 releases in September 2022 and has shipped consistent updates through November 2025, expanding into dental integration via Dental4Windows and progressively hardening the API surface with FHIR, registered queries, and security controls.

Name

Halo Connect

Legal name

Halo Connect Pty Ltd

Website

https://haloconnect.io

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

11–50 employees

Short description

Halo Connect is a Brisbane-based healthcare interoperability platform that connects third-party software integrators to Australian primary care PMS databases via a local Windows agent (Halo Link) and an Azure-hosted REST API (Halo Cloud), supporting SQL and FHIR R4 across Bp Premier, Zedmed, and Dental4Windows practices.

Ownership category

akta.pro rank

Product category

Healthcare Interoperability Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

Enterprise Integration Engines & Interface Management (HL7 v2/X12/API) (HLACABAC)

akta.pro secondary industry

EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)

Keywords

• Healthcare interoperability
• Clinical data integration
• FHIR API platform
• Practice management connectivity
• Medical software integration

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription Services: Subscription-based access to Halo Modules (Halo Link, Halo Cloud, Halo Hub) and APIs. Fees are invoiced monthly or according to the Ordering Form, with payment due 30 days from invoice date. Subscription terms auto-renew unless notice is given. Services provided 'as-is' with commercially reasonable efforts to meet SLA uptime commitments.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Halo Connect provides a cloud-based healthcare interoperability platform that enables third-party software integrators to query Australian primary care practice management system (PMS) databases via SQL and FHIR R4 APIs. The platform consists of Halo Link, a local Windows service agent installed on practice servers, and Halo Cloud, an Azure-hosted API service, replacing the traditional model of one database agent per integrator per practice with a single shared agent.

Product overview

Halo Connect is a healthcare interoperability platform consisting of three core product modules: Halo Link (local Windows service agent installed on practice servers), Halo Cloud (cloud API hosted on Microsoft Azure in Australia), and Halo Hub (subscription management portal). Together, they enable third-party software integrators to query Australian primary care practice management system databases via SQL or FHIR R4 without maintaining individual database connectors. The platform also includes the Integrator Portal for self-service connectivity monitoring, Desktop API for direct desktop app integration, Webhook Notifications for event-driven workflows, and a Pairing API for practice authorization. The platform replaces fragmented one-client-per-integrator-per-practice connectivity with a single shared agent model, supporting Best Practice Software (Bp Premier), Zedmed, and Dental4Windows.

Differentiator

Problem solved

Functional benefit

Brands

• Halo Link: Local agent installed on medical practice servers that connects PMS databases to Halo Cloud APIs.
• Halo Cloud
• Halo Hub
• Halo Portal
• Halo Modules

Products and services

• Halo Link Local Windows service agent installed on a medical practice's on-premise server that connects the Practice Management System (PMS) database to Halo Cloud, allowing multiple integrations to share a single local agent instead of each integrator maintaining its own.
• Halo Cloud Cloud-based API service hosted on Microsoft Azure in Australian regions that provides third-party software integrators with a unified interface to query Australian primary care practice management system databases via SQL Passthrough or FHIR R4.
• Halo Hub Web-based portal for managing Halo Connect subscriptions, allowing practices and integrators to manage their accounts and service subscriptions.
• Halo Integrator Portal Web-based self-service portal for integrators to check practice connectivity status, view Halo Link availability, and send test queries to practices.
• Desktop API API enabling secure direct connection from desktop applications to Halo Cloud using JWT-based authentication, eliminating the need to proxy API requests through integrator cloud infrastructure.
• FHIR International Patient Summary (IPS) International Patient Summary (IPS) capability within the FHIR API that enables fetching of a minimal, non-exhaustive patient clinical document for cross-border data sharing and patient transfers.

Quantifiable outcome

• 99.9% uptime for Halo Cloud service
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• Best Practice Software (Bp Premier)coreTechnology or IntegrationBest Practice Software is a major Australian PMS vendor. Halo Connect integrates with Bp Premier databases, with Halo Link bundled from July 2023 Data Update onwards. Supports catalogue parameter for querying specific databases.
• ZedmedcoreTechnology or IntegrationZedmed is an Australian PMS vendor. Halo Connect supports Zedmed v36.9 and later versions. Halo Link can be bundled with Zedmed installation. Supports catalogue parameter for querying specific Zedmed databases.
• Dental4Windows (D4W/D4Web)coreTechnology or IntegrationDental4Windows is a dental practice management software. Halo Connect expanded support to include D4W/D4Web, enabling dental practice integrations through the same platform architecture.
• Microsoft AzurecoreTechnology or IntegrationInfrastructure provider for Halo Connect's cloud services. Halo Cloud runs on Microsoft Azure with data residing in Australian Azure regions. Web PubSub service used for real-time connectivity.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Particle Health: Healthcare API platform providing developers with access to patient medical records aggregated across a national network via FHIR APIs. Comparable as a healthcare data API infrastructure provider reducing integration friction for third-party developers building healthcare applications.
• 1upHealth: Healthcare data interoperability platform providing FHIR-based APIs for accessing and aggregating patient health records from multiple EHR systems. Directly comparable as a cloud-based healthcare interoperability layer connecting developers to provider data, though focused on US payers and providers.
• Redox: US-based healthcare API integration platform enabling third-party developers to connect to EHR systems via FHIR and HL7v2 APIs. Directly comparable business model of replacing point-to-point healthcare integrations with a unified cloud API, though serving US providers rather than Australian primary care.

Broad incumbents

• Telstra Health: Australian healthcare technology division of Telstra providing EHR, secure messaging, and interoperability solutions. Comparable as a broader incumbent in Australian healthcare IT with overlapping interoperability capabilities, though operating at much larger scale with full suite of solutions.
• MuleSoft (Salesforce): Enterprise integration platform with healthcare-specific templates and connectors for HL7/FHIR-based integrations. Comparable as a general-purpose interoperability layer that overlaps with Halo Connect's value proposition, though requires more custom development and lacks Australian PMS-specific connectors.

Emerging players

• Health Gorilla: Healthcare interoperability network providing clinical data exchange APIs for digital health developers. Comparable as an emerging API-first healthcare data exchange platform, though focused on US clinical networks rather than Australian primary care PMS systems.
• Zus Health: Healthcare data platform offering a shared health data graph and APIs to enable developers to build applications on a unified patient record. Comparable as an emerging interoperability infrastructure player targeting digital health builders, though serving US market primarily.

Regional players

• Medical Objects: Australian healthcare secure messaging and interoperability provider connecting hospitals, GPs, specialists, and allied health. Comparable Australian healthcare data exchange player with similar regulatory and customer dynamics, though focused on messaging/transport rather than database querying.
• HealthLink: Australia's largest secure clinical messaging service provider connecting healthcare providers, specialists, hospitals, and pathology. Comparable as Australian healthcare interoperability infrastructure, though focused on secure messaging rather than PMS database query APIs.
• Global Health (MasterCare): Australian healthcare software vendor providing EHR and care coordination platforms across primary, community, and acute care. Comparable Australian healthcare software player that could be both potential partner and competitor depending on interoperability strategy.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/halo-connect-software

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Halo Connect