The Health Bank

What The Health Bank does

The Health Bank (THB Global) is a Dubai-based health management company that operates a Virtual Hospital platform combining home care, remote monitoring, and telemedicine services across the MENASA region. The company is incorporated as The Health Bank DMCC in Dubai, with an additional global head office described in Singapore and regional hub offices in Lahore, Karachi, and Kuwait City. THB was founded in 2016 and operates with 11–50 employees.

The platform is structured around two service divisions delivered through the THB Care mobile application and web portal. The Home Care division provides 24/7 nursing, physician home visits, physiotherapy, lab testing and diagnostics, IV infusion, and assisted daily living on a fee-for-service basis. The Remote Care division provides subscription-based health management, online doctor consultations, the Diabetes Connected Care chronic disease programme, Precision Wellness, second medical opinions, and the Seha Care service targeting overseas Pakistanis, with an additional DXH Smart Care offering for medical tourism into Dubai. The technology stack combines telemedicine, remote patient monitoring with Central Patient Monitoring Stations for virtual ward rounds, the proprietary Patient Engagement Rating System (PERS), electronic health records, and integrations with Apple Health and Google Health Connect, hosted on HIPAA- and GDPR-compliant AWS infrastructure.

THB's commercial model is hybrid: direct-to-consumer subscription memberships and per-service fees for individuals, B2B2C distribution through insurance partnerships (Noor Takaful in UAE, TPL Life in Pakistan) and on-demand service platforms (Rizek), enterprise sales to corporates for employee health benefits, and channel partnerships including a Cedars-Sinai clinical collaboration and a Dubai Health Authority (DXH) medical tourism program. The company has delivered over 100,000 cumulative services globally and reports access to a network of 50,000+ healthcare providers, but does not disclose revenue or funding data.

Name

The Health Bank

Legal name

THE HEALTH BANK DMCC

Website

https://thbglobal.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

The Health Bank (THB Global) is a Dubai-based Virtual Hospital platform offering home care, remote monitoring, and telemedicine services across the MENASA region, serving individual patients, insurance partners, and corporate clients with a hybrid subscription and fee-for-service model.

Ownership category

akta.pro rank

Product category

Virtual Healthcare Services

NAICS

Home Health Care Services (6216)

SIC

Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

Keywords

• Virtual hospital services
• Home healthcare
• Telemedicine platform
• Remote patient monitoring
• Chronic disease management

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Global Health Management Memberships: Subscription-based membership programs providing access to comprehensive health management services, wellness programs, lifestyle services, and ongoing care coordination. Members receive personalized care plans, health tracking, and access to global network of 50,000+ healthcare providers.
2. Clinical Home Care Services: Fee-for-service clinical services including home nursing, physician visits, physiotherapy, diagnostics, phlebotomy, IV infusion, and assisted daily living. Revenue generated per service or package basis.
3. Remote Care and Telehealth Services: Virtual care services including online doctor consultations, second medical opinions, remote monitoring programs, and chronic disease management (diabetes, hypertension). Revenue from per-consultation fees and subscription monitoring plans.
4. Insurance Partnership Services: Partnership with Noor Takaful for premium insurance solution (Noor Premier) providing digital prescriptions, tele-doctor access, wellness coaching, and medical travel assistance as embedded health management services.
5. Medical Tourism Services: DXH Smart Care program managing medical tourism needs including travel coordination, medical appointments, accommodation, and post-treatment support for inbound patients to Dubai.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

The Health Bank operates a "Virtual Hospital" platform combining personalized at-home and remote healthcare services. Its core offering consists of two integrated divisions: Home Care (24/7 nursing, doctor visits, physiotherapy, lab diagnostics, IV infusion, assisted daily living) and Remote Care (online consultations, chronic disease management, precision wellness, second medical opinions, health management subscriptions). Services are delivered through the THB Care mobile app and web portal, enabling hospital-level care at home via telemedicine, remote patient monitoring, and care coordination across a global network of 50,000+ providers.

Product overview

The Health Bank operates a Virtual Hospital platform combining personalized at-home and remote healthcare services. The core offering consists of the THB Care mobile app (patient portal) integrated with two main service divisions: Home Care (nursing visits, doctor consultations, physiotherapy, lab diagnostics, IV infusion, assisted daily living) and Remote Care (health management, online consultations, diabetes management, precision wellness, second opinions, medical tourism). The platform enables continuous patient-provider connectivity through remote monitoring, digital health records, and virtual consultations, delivering hospital-level care in patients' homes.

Differentiator

Problem solved

Functional benefit

Brands

• Seha Care: Home health care service brand launched in Pakistan for overseas Pakistanis seeking quality home health care.
• THB Care
• THB Virtual Hospital

Products and services

• THB Virtual Hospital Comprehensive virtual hospital platform combining personalized at-home and remote healthcare services that deliver international standards of hospital-level care using digital health solutions and telemonitoring.
• THB Care Mobile App and Patient Portal Mobile (iOS/Android) and web-based patient portal enabling users to access healthcare services, communicate with providers, view health records, schedule appointments, and manage health data; supports family account management for up to 6 dependents.
• Global Health Management Membership
• 24/7 Home Nursing & Nurse Visits
• Doctor Consultation at Home
• Home Physiotherapy
• Lab Testing & Diagnostics at Home
• IV Infusion Therapy
• Assisted Daily Living
• Health Management Services
• Online Doctor Consultation
• Diabetes Connected Care Chronic disease management program specifically designed for diabetes patients, featuring remote monitoring, engagement tracking (via the proprietary PERS system), and personalized care plans.
• Precision Wellness
• Second Medical Opinion
• Seha Care (Fam Care) Home health care service brand in Pakistan for overseas Pakistanis seeking quality home healthcare for family members.
• DXH Smart Care (Medical Tourism)

Quantifiable outcome

• Pilot study showed strong correlation between high patient engagement scores (using PERS) and improved blood glucose levels over three-month period for diabetes patients
• +3 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability4 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core and flagship.

• Noor TakafulcoreStrategic or Co-development Partner · 1 August 2021Noor Takaful partnered with THB to launch Noor Premier, a premium insurance solution offering digital prescriptions, 24/7 Tele-Doctor access, wellness coaching, medical travel assistance, second medical opinions, and access to global network of 50,000+ healthcare providers. The partnership embeds THB's health management services into insurance product for travelers and families.
• RizekcoreChannel Partner/ Reseller/ Distributor · 1 August 2021On-demand home services company Rizek partnered with THB to provide at-home medical services in Dubai including blood testing, diagnostics, physiotherapy, IV infusions for anti-stress and antioxidant boost, and remote monitoring for homecare. THB provides the clinical services while Rizek handles customer acquisition through its platform.
• Nanotronics Health, LLCcoreTechnology or Integration · 1 August 2020THB partnered with US-based Nanotronics Health to distribute nHale, an FDA Emergency Use Authorized non-invasive ventilator, across MENASA region. The partnership addresses respiratory care needs especially during COVID-19 pandemic by providing cost-effective NIV options for hospitals and home settings.
• SubsalvecoreTechnology or Integration · 1 August 2020THB partnered with US-based Subsalve to distribute Oxygen Treatment Hoods (NIV helmets) in MENASA region. Used in tandem with Nanotronics' nHale ventilator, these provide non-invasive respiratory care alternative for COVID-19 treatment, reducing intubation rates by up to 40%.
• TPL LifecoreChannel Partner/ Reseller/ DistributorTPL Life, a leading Insurtech Provider in Pakistan, partnered with THB to introduce Tele-Health Services. THB provides its global health management platform and services while TPL Life distributes to its insurance customer base in Pakistan.
• Cedars-SinaiflagshipStrategic or Co-development PartnerThe Health Bank Global and Cedars-Sinai announced collaboration to implement global standards of excellence in patient-centered care delivery. This flagship partnership aims to strengthen patient care services in the MENASA region through clinical expertise exchange and care quality improvement.
• Dubai Health Authority (DHA) / DXHcoreStrategic or Co-development PartnerTHB works alongside Dubai Health Authority through their Medical Tourism and quality assurance division Dubai Health Experience (DXH). THB manages medical tourism needs for inbound patients including travel coordination, medical appointments, accommodation, leisure activities, and post-treatment support.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Regional players

• Doctor Anywhere: Singapore-headquartered telehealth and home-based care platform with Southeast Asia presence. Similar DTC virtual care and chronic care model operating in a different geography but with overlapping expatriate user base.
• Practo: India-based DTC telehealth and provider booking platform comparable in consumer-facing virtual care model, operating in South Asia market adjacent to THB's Pakistan footprint.

Broad incumbents

• Burjeel Holdings: UAE-headquartered hospital network with home care and remote care service lines. Larger incumbent with overlapping hybrid care offering and significant regional clinical capacity.
• Aster DM Healthcare: Large MENASA-listed hospital and clinic operator with a home healthcare arm and growing telehealth capabilities. Broader incumbent offering overlapping home care and virtual services.

Direct peers

• Doccla: UK-based virtual ward and hospital-at-home platform combining remote patient monitoring with at-home clinical services. Closest functional analogue to THB's Virtual Hospital model in a different geography.
• Altibbi: Leading Arabic-language telehealth platform operating across the Arab world with remote consultations and digital health content. Comparable direct-to-consumer virtual care delivery in MENASA markets.
• Okadoc: UAE-headquartered DTC telehealth and doctor booking platform operating across MENA. Direct regional competitor for virtual consultations and patient engagement.
• Health at Hand: UAE-based direct-to-consumer virtual care platform offering online doctor consultations and corporate wellness. Direct local competitor for THB's primary DTC virtual care offering.
• Vezeeta: Egypt-founded, MENASA-wide digital health booking and telemedicine platform. Comparable DTC virtual care and provider-network marketplace model across the same regional footprint THB targets.
• Cera Care: UK home care services provider with proprietary technology platform coordinating nursing, live-in care, and clinical visits. Mirrors THB's tech-enabled home care plus remote monitoring combination.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC8V_1866LQtFPReK-uugM2A
• LinkedInlinkedin.com/company/the-health-bank
• Xx.com/thbglobal
• Facebookfacebook.com/thbglobal

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Health Bank