St. Francis Healthcare System

What St. Francis Healthcare System does

St. Francis Healthcare System of Hawaiʻi is a private, nonprofit, faith-based healthcare organization founded in 1927 and headquartered at 2228 Liliha Street in Honolulu. Operating exclusively on the island of Oahu, the organization delivers an integrated continuum of senior and family services anchored by hospice care — for which it is the only Joint Commission Accredited provider in the state and the operator of Hawaiʻi's first hospice program. Its service portfolio includes hospice (home-based and a 24/7 inpatient unit in Nuʻuanu), adult day care at two campuses (Liliha and 'Ewa Villages), the HMSA Supportive Care Program for patients with advanced cancer, Class III/IV CHF, and advanced COPD, bereavement services, a preschool co-located with adult day care at the St. Francis Intergenerational Center, free home modification services for seniors 70+, and management of City Memorial Park Cemetery. The organization is a ministry of Partners in Franciscan Ministries, sponsored by the Sisters of St. Francis of the Neumann Communities, and is governed by a board chaired by Ivan Lui-Kwan with Kathy Morimoto as President & CEO.

The business model is a hybrid of payer-reimbursed clinical services (hospice, supportive care), unit-priced fee-for-service (adult day care at $90/day, preschool tuition with a $25 application fee, hourly room rental at Kūpuna Village), philanthropy via the St. Francis Healthcare Foundation of Hawaiʻi, and ancillary revenue from real estate operations including multi-tenant buildings on the Kūpuna Village campus (Hale O Meleana memory care with 'Ohana Pacific Health, plus the Paiko, Sullivan, and Weinberg buildings). Customer acquisition is referral-led: healthcare providers route patients via a dedicated intake line (808-547-8000) and fax, supplemented by direct family inquiries and community outreach through social media, the We Honor Veterans program, and grief support groups. Strategic partnerships with HMSA, The Queen's Health System, Hawaiʻi Pacific Health, and First Hawaiian Bank anchor the referral and sponsorship ecosystem.

The underlying technology stack is a conventional healthcare services delivery platform with no proprietary AI, digital, or software products identified. Operations rely on traditional channels (phone, fax, in-person visits, on-site facilities) with light digital presence on Instagram, Facebook, and LinkedIn. The organization leverages certified contractors for home modifications and coordinates an interdisciplinary care team of physicians, nurses, social workers, chaplains, CNAs, and volunteers. With 101-250 employees, no recent acquisitions, no disclosed funding rounds, and revenue figures not publicly reported, St. Francis presents as a mature, mission-driven nonprofit approaching its centennial in 2027 with stable but geographically constrained operations on Oahu.

Name

St. Francis Healthcare System

Legal name

St. Francis Healthcare System of Hawaiʻi

Website

https://stfrancishawaii.org

Company type

Private

Founded year

1927

Operating status

Operating

Headcount range

101–250 employees

Short description

St. Francis Healthcare System of Hawaiʻi is a faith-based nonprofit operating exclusively on Oahu, providing hospice care (the state's only Joint Commission Accredited hospice), adult day care, supportive care, bereavement services, preschool, and senior home modification services to kūpuna (seniors) and their families.

Ownership category

akta.pro rank

Product category

Hospice and Senior Care Services

NAICS

Home Health Care Services (62161), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Home Hospice (Routine Home Care) (HLADAHAA)

akta.pro secondary industries

Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH), Hospice & Palliative Respite Care (HSABAGAG)

Keywords

• Hospice care services
• Supportive care programs
• Adult day care
• Bereavement support services
• Senior wellness programs

Headquarters

HQ city

Honolulu

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Hospice Care Services: Comprehensive hospice services for patients with life-limiting illnesses, including medical care, emotional/spiritual support, and family caregiver support. Provided in patient homes, inpatient facilities, and the organization's inpatient unit.
2. Adult Day Care Services: Daytime care and enrichment programs for seniors at two locations (Liliha and 'Ewa). Provides respite for caregivers while engaging seniors in activities. Rate is $90/day.
3. Facility/Event Space Rental: Rental of rooms and spaces at Kūpuna Village and Senior Community Center including Lumi Ahona rooms, Dahl Patio, Pavilion, Fitness Studio, and Bistro-Outdoor Dining. Pricing varies by room and capacity.
4. Preschool Tuition: Educational services for children ages 3-6 years with $25 application fee. Program combines Montessori and traditional preschool methods at St. Francis Intergenerational Center.
5. Home Modification Services: Home modifications and assistive devices provided at no cost to eligible seniors age 70+, including grab bars, night lights, ADA-compliant toilets, canes, walkers, and wheelchairs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

St. Francis Healthcare System of Hawaiʻi delivers hospice care, supportive care, adult day care, bereavement services, preschool, home modification, active aging classes, and cemetery services for Hawaiʻi families. Care is delivered through home hospice, the Nuʻuanu inpatient unit, the Kūpuna Village wellness campus, and the St. Francis Intergenerational Center in ʻEwa Beach, with referrals accepted via a dedicated phone and fax line and direct family inquiries handled 24/7.

Product overview

St. Francis Healthcare System of Hawaiʻi is a faith-based healthcare organization offering a portfolio of 'ohana-centered services centered on hospice and supportive care for seniors (kūpuna). The core offerings include: Hospice Services (medical, emotional, spiritual care for patients and families at home or inpatient unit), Adult Day Care at two campuses (Liliha and 'Ewa Villages with intergenerational programming), Supportive Care via HMSA program for serious illness patients, Bereavement Services for families, Preschool (intergenerational center with keiki ages 3-6), Home Modification Services, and Active Aging Classes. The organization operates the Kūpuna Village wellness campus in Liliha with multiple tenant healthcare providers, manages City Memorial Park Cemetery, and offers room reservations for community events. Services are coordinated through provider referrals with 24/7 availability for hospice care.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospice Services Expert, coordinated hospice care for people facing serious illness, providing wraparound services for both patients and families including medical care, emotional and spiritual support, and bereavement services. Care is delivered at home, in their inpatient unit, or in a facility, available 24/7.
• Supportive Care HMSA Supportive Care program serving patients with serious illnesses including advanced cancer, Class III or IV congestive heart failure, and advanced COPD. Provides 24-hour on-call medical services, care navigation, medical equipment, supplies, comfort medications, and spiritual support.
• Adult Day Care - Liliha Campus Adult day care location at 2230 Liliha Street offering enrichment activities for seniors including physical exercise, arts and crafts, music, brain games, and field trips. Rate: $90/day. Location currently full with waitlist.
• Adult Day Care - 'Ewa Villages Adult day care location at St. Francis Intergenerational Center, 91-1758 'O'ohao Street, 'Ewa Beach, HI 96706, operating in the same building as preschool for intergenerational programming.
• St. Francis Preschool Nurturing preschool environment for keiki ages 3-6 years at St. Francis Intergenerational Center in 'Ewa, combining Montessori teaching principles with traditional methods. Keiki must be fully potty trained. $25 non-refundable application fee; Full Day 6:30am-5:30pm, School Day 8am-2:30pm.
• Home Modification Services Free home modifications and assistive devices for eligible seniors age 70+, including grab bars, night lights, ADA-compliant toilets, canes, walkers, wheelchairs, and housekeeping services.
• Bereavement Services Support services for families following the loss of a loved one, including bereavement social workers walking with families for a year, grief support groups, grief cafés, and twice-yearly memorial events.
• Kūpuna Village Campus Health and wellness campus in Liliha offering full continuum of care including assisted living, memory care, skilled nursing, and wellness programs. Houses multiple tenant healthcare providers in Paiko, Sullivan, Weinberg buildings and Hale o Meleana.
• City Memorial Park Cemetery Cemetery managed by St. Francis Healthcare Foundation of Hawaiʻi, located at 140 N. Judd St. Open daily 6 AM - 7 PM with security surveillance.
• Active Aging Classes Fitness classes including Body & Brain Yoga and Tai Chi offered virtually via Zoom on Tuesday mornings, and in-person programming for seniors.
• Room Reservations Event and meeting space rental at Kūpuna Village including Lumi Ahona rooms (1-5), Dahl Patio, Pavilion, Bistro-Outdoor Dining, and Fitness Studio. Hourly pricing varies by capacity (e.g., Lumi Ahona 1 at $60/hour for 135 capacity; Lumi Ahona 4 at $50/hour for 12; Lumi Ahona 5 at $30/hour for 58).

Quantifiable outcome

• Respite services at no cost for up to 5 days at inpatient unit or nursing home
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered minor and core.

• First Hawaiian BankminorOthersSponsor supporting St. Francis Healthcare Foundation's mission of caring for Hawaiʻi's families.
• HMAA/HWMGminorOthersSponsor supporting healthcare services and programs.
• The Queen's Health SystemcoreStrategic or Co-development PartnerMajor healthcare system sponsor, likely strategic partner in Hawaiʻi's healthcare ecosystem.
• Hawaiʻi Pacific HealthcoreStrategic or Co-development PartnerMajor healthcare system sponsor, likely strategic partner in Hawaiʻi's healthcare ecosystem.
• HMSAcoreStrategic or Co-development PartnerHawaiʻi's largest health insurer, sponsoring and partnering for supportive care programs including HMSA Supportive Care Program.
• Ohana Pacific HealthcoreStrategic or Co-development PartnerPartner for adult residential and memory care community at Hale O Meleana on Kūpuna Village campus.
• 'Ohana Pacific HealthcoreStrategic or Co-development PartnerPartner for adult residential and memory care community at Hale O Meleana on Kūpuna Village campus.
• Sisters of St. Francis of the Neumann CommunitiescoreStrategic or Co-development PartnerSponsoring religious organization continuing the legacy of St. Marianne Cope and the Sisters of St. Francis established 140+ years ago.
• Partners in Franciscan MinistriescoreStrategic or Co-development PartnerParent ministry organization for St. Francis Healthcare System, sponsoring the organization.
• St. Francis Healthcare Foundation of HawaiʻicoreStrategic or Co-development PartnerFoundation managing philanthropy and community partnerships supporting St. Francis services. Also manages City Memorial Park Cemetery.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Bristol Hospice: Large multi-state hospice operator with presence in Hawaiʻi, providing routine home care, general inpatient, and respite hospice. Comparable as a scaled hospice delivery competitor, though it operates as a for-profit national platform.
• Compassus: National hospice, palliative, and home health operator with community-based hospice programs. Comparable for hospice and palliative care service design, referral-based GTM, and interdisciplinary team approach.
• Gentiva: National hospice and palliative care provider formed from Kindred at Home's hospice segment. Comparable as a multi-state hospice competitor with similar clinical capabilities and payer mix.
• BAYADA Hospice: National home health and hospice provider with adult and pediatric hospice services. Comparable in service mix (home hospice, palliative, bereavement) and clinical staffing model, and competes in adjacent Hawaiʻi home-health segments.

Others

• Hawaiʻi Pacific Health: Major nonprofit Hawaiʻi health system (Straub, Pali Momi, Wilcox, Kapiʻolani) and Core sponsor/partner of St. Francis. Key referral source for hospice, supportive care, and adult day services across Oahu.
• The Queen's Health System: Hawaiʻi's largest private nonprofit health system and a Core sponsor/partner of St. Francis. Comparable as a referral source and ecosystem player; potential indirect competitor for senior inpatient services in Honolulu.

Direct peers

• Islands Hospice: Hawaiʻi-based hospice provider operating home hospice and inpatient services in Honolulu and across the islands. Competes directly with St. Francis for referrals from the same pool of physicians, hospitals, and families on Oahu.
• Navian Hawaii (formerly Hospice Hawaiʻi): Hawaiʻi's other major nonprofit hospice and palliative care provider, offering home hospice, palliative care, and bereavement services across the islands. Directly comparable as a community-based hospice competitor on Oahu and statewide.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/StFrancisHealthcareSystemOfHawaii
• LinkedInlinkedin.com/company/st-francis-healthcare-system-of-hawaii/mycompany
• Instagraminstagram.com/stfrancishawaii

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St. Francis Healthcare System