IXACT Contact
IXACT Contact is a Toronto-based SaaS company providing a CRM and marketing automation platform built specifically for individual real estate agents, teams, and brokerages across North America, combining contact management, automated email marketing, agent websites, and recruiting tools to serve over 16,000 real estate professionals.
- Company typePrivate
- Founded2009
- HeadquartersToronto, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What IXACT Contact does
IXACT Contact Solutions Inc. is a Toronto, Canada-based SaaS company founded in 2009 that provides a CRM and marketing automation platform purpose-built for the real estate industry. The platform combines contact management, an automated email marketing engine with 125+ pre-written drip campaigns and a professionally written monthly e-newsletter, agent websites with optional IDX listings integration, and a social media content automation service (Social Stream). The Keep In Touch Coach prompts agents on day-by-day outreach based on pipeline stage and last contact date, and the system supports automated lead capture from 30+ sources including Zillow, Facebook Lead Ads, and Homes.com, with sync to Google, Outlook, and Apple calendars. IXACT Recruiter, launched in 2020 as a separate sub-brand, addresses brokerage agent recruitment with its own dedicated CRM, drip campaigns, and recruiting newsletter.
The company serves three primary customer segments: individual real estate agents, real estate teams, and real estate brokerages, with a product-led growth model anchored by a 35-day free trial and self-serve sign-up, supplemented by inside sales (1-866-665-0018) and dedicated brokerage account executives for enterprise deployments. Distribution is North America-focused and runs through self-serve online acquisition, phone sales, a Broker Program with custom volume pricing, and Single Sign-On embedding inside major brokerage agent portals including RE/MAX INTEGRA Launchpad, Douglas Elliman, and F.C. Tucker, plus an affiliate program targeting real estate coaches and trainers. Pricing is subscription-based at $46.75/month (annual) or $55/month (monthly) for individual agents, $28.90-$34/month per seat for teams, and $85/month for IXACT Recruiter, with add-ons including Social Stream ($20/month), IDX Broker ($50/month), and usage-based Text Marketing and mass email credit packs.
The business claims over 16,000 real estate professional users across North America, with named customers including RE/MAX, Coldwell Banker, Century 21, Sotheby's International Realty, Royal LePage, Prudential, and Keller Williams. The company is privately held and bootstrapped with no disclosed external funding rounds, operates with 11-50 employees from its North York, Ontario headquarters, and holds Preferred Partner status with Leading Real Estate Companies of the World and Supporting Partner status with RE/MAX of Western Canada.
IXACT Contact firmographics
Firmographics- Name
- IXACT Contact
- Legal name
- IXACT Contact Solutions Inc.
- Website
- https://ixactcontact.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- IXACT Contact is a Toronto-based SaaS company providing a CRM and marketing automation platform built specifically for individual real estate agents, teams, and brokerages across North America, combining contact management, automated email marketing, agent websites, and recruiting tools to serve over 16,000 real estate professionals.
- Ownership category
- akta.pro rank
IXACT Contact industry classification
Industry- Product category
- Real Estate CRM Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Customer Experience (CX) & Digital Experience (BPAHAEAC)
Keywords
Where IXACT Contact is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
IXACT Contact business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Others
Revenue model
- CRM and Marketing Automation Subscription: Core SaaS subscription providing CRM, email marketing, agent websites, and mobile app access. Billed monthly or annually with a 15% discount for annual payment. Includes automated e-newsletter, drip campaigns, and contact management.
- Teams Version: Team-oriented pricing with separate rates for Team Leaders and Team Members. Volume-based pricing designed for real estate teams of all sizes.
- Agent Website Add-Ons: Optional IDX Broker Core integration at $50/month for listings display. Domain registration at $24/year and one-time setup fee of $69 for IDX.
- Social Stream Add-On: $20/month add-on for automated social media content streaming and curation.
- Mass Email Purchases: 2,500 free mass emails per month included. Additional bulk email packs available (1,000 for $10, up to 50,000 for $150) that never expire.
- Text Marketing: Custom texting phone number at $5/month includes 100 credits. Additional credits available (500 for $15, up to 10,000 for $175) with credits that never expire.
- IXACT Recruiter: Separate recruiting CRM product at $85/month for individuals/team leaders (billed annually) or $38/month per team member.
- Broker Program: Volume-based discounted pricing for brokerages based on active agents or site license. Flexible billing at agent or corporate level with custom implementation plans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Individual Agent Plan - Annual Billing |
| Subscription | Monthly | Individual Agent Plan - Monthly Billing |
| Per seat | Annual | Teams Version - Team Leader |
| Per seat | Annual | Teams Version - Team Members |
| Subscription | Annual | IXACT Recruiter - Individuals/Team Leaders |
| Per seat | Annual | IXACT Recruiter - Team Members |
| Subscription | Monthly | Social Stream Add-On |
| Subscription | Monthly | IDX Broker Core |
| Usage-based | Monthly | Text Marketing - Base |
| Unit Pricing | Pay-as-you-go | Mass Email Add-On |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels8 records
IXACT Contact product offering
Product offeringCore offering
IXACT Contact provides an all-in-one cloud-based real estate CRM and marketing automation platform that helps individual agents, teams, and brokerages manage contacts, automate keep-in-touch communications, run drip and newsletter email marketing, build agent websites with IDX listings, and stream social media content. The company also sells IXACT Recruiter, a separate recruiting-focused CRM for brokerages to attract and onboard new agents.
Product overview
IXACT Contact is an all-in-one real estate CRM and marketing automation platform designed specifically for real estate agents and teams. The core offering consists of the IXACT Contact Real Estate CRM, which integrates contact management, email marketing, and agent websites as a unified solution. Additional capabilities include Social Stream (automated social media content streaming), Teams CRM (for team collaboration), Concierge Setup (onboarding support), and IXACT Recruiter (a recruiting-focused CRM sub-brand for brokerages). The platform operates on a modular basis where core CRM/Email/Website functionality is bundled together, with optional add-ons including IDX Broker for listing integration, Text Marketing via Twilio, and Social Stream for automated social media management. The system emphasizes automation features including the Keep in Touch Coach for relationship management and built-in email marketing with campaign reporting.
Differentiator
Problem solved
Functional benefit
Brands
- IXACT Recruiter: Agent recruiting CRM and marketing system designed for brokerages to systematically recruit real estate agents with automated keep-in-touch calls, drip campaigns, and monthly e-newsletters.
- Social Stream
Products and services
- IXACT Contact Real Estate CRM Cloud-based CRM for real estate agents that centralizes contact management, pipeline visualization, keep-in-touch reminders, and mobile access with real-time sync to Google and Outlook. Includes a customizable home dashboard, automated task and appointment reminders, and rich contact profiles. Used by individual real estate agents and teams.
- Email Marketing
Quantifiable outcome
- Over 16,000 real estate professionals use IXACT Contact for CRM and marketing automation
- +4 more outcomes
Companies that use IXACT Contact
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles3 records
IXACT Contact technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration31 records
Feature7 records
IXACT Contact partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core.
- BombBombcoreBombBomb integration enables users to send personalized video emails directly from IXACT Contact. Video emails boost open rates and engagement in email marketing campaigns. Available as part of the email marketing platform.
- Google Contacts and CalendarcoreAutomated synchronization of contacts and calendar events between IXACT Contact and Google. Users can sync their contact database and appointment calendar in real-time.
- ZillowcoreIXACT Contact is a Zillow Tech Connect Partner for automated lead capture. Leads generated on Zillow are automatically captured and imported into the IXACT Contact CRM database.
- IDX BrokercoreIDX Broker Core integration allows real estate agents to display MLS listings on their IXACT Contact agent websites. Provides SEO-optimized property search functionality and automated lead capture from IDX leads.
- MS OutlookcoreAutomated synchronization of contacts, calendar, and tasks with Microsoft Outlook. Users can maintain consistent data across both platforms.
- TwiliocoreTwilio is the communications platform powering IXACT Contact's text marketing features. Enables mass texting, auto-responders, and two-way text communication with leads and clients.
- RE/MAX INTEGRA LaunchpadcoreIXACT Contact is integrated via Single Sign-On (SSO) with RE/MAX INTEGRA Launchpad, allowing RE/MAX agents seamless access to their CRM without separate login.
- Douglas EllimancoreIXACT Contact embedded within Douglas Elliman's agent portal via SSO integration, providing CRM access to their agent network.
- F.C. TuckercoreIXACT Contact integrated with F.C. Tucker agent portal via SSO. F.C. Tucker has also partnered with IXACT Contact as their preferred CRM and email marketing solution for their agents.
- Leading Real Estate Companies of the World (LeadingRE)coreIXACT Contact is named a Preferred CRM and Email Marketing Solution by Leading Real Estate Companies of the World, a global network of leading real estate firms.
- RE/MAX of Western CanadacoreIXACT Contact is a Proud Supporting Partner of RE/MAX of Western Canada, providing CRM and marketing solutions to their agent network.
Scale indicators5 records
Recent moves5 records
Expansion highlights4 records
IXACT Contact competitors and assessment
Company assessmentOthers
- BombBomb: Video email platform that integrates with IXACT for video email sending; a complementary rather than competitive product, but relevant as a peer for real estate email engagement workflows.
Direct peers
- Top Producer: Long-standing real estate CRM and marketing system; named explicitly by IXACT as a competitor its ease-of-use positioning is designed to differentiate against, competing for the same agent and brokerage buyers.
- kvCORE: Real estate CRM, lead generation, and marketing platform that directly competes with IXACT in the brokerage and team tier, often cited by IXACT customers as the alternative they switched from.
- Real Geeks: IDX-enabled real estate websites with integrated CRM and lead routing, directly comparable to IXACT's agent-website + lead-capture + CRM bundle for individual agents and teams.
- CINC (Commissions Inc): Real estate lead generation and CRM platform serving agents and teams with IDX websites, lead nurturing, and marketing automation, directly overlapping IXACT's product surface.
- Wise Agent: Real estate CRM offering contact management, drip campaigns, and transaction tools; competes in the same SMB agent tier as IXACT with comparable pricing and feature overlap.
- LionDesk: Real estate CRM with email, video email, and text marketing features at similar subscription price points to IXACT, targeting the same individual agent and small-team segment.
- Lofty (formerly Chime): AI-powered real estate CRM and marketing automation platform competing head-to-head with IXACT for the same individual agent, team, and brokerage customers, with comparable email/drip and lead-nurture capabilities.
Emerging players
- ActivePipe: Real estate email marketing and lead-nurturing platform that integrates into other CRMs; overlaps with IXACT's email marketing and drip campaign features and is a listed integration partner.
Broad incumbents
- Salesforce (Real Estate Clouds / Agent & Broker Solutions): Horizontal CRM giant that competes at the enterprise brokerage tier where brokerages evaluate generalist platforms against vertical specialists like IXACT for large-scale agent deployments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
IXACT Contact social profiles
Digital presenceIXACT Contact compliance and trust
Trust signalCompliance2 records
IXACT Contact financial estimates
Financial estimateRevenue estimate
Valuation estimate
IXACT Contact leadership team
Management profileNumber of profiles
Profiles1 record
IXACT Contact funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IXACT Contact M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IXACT Contact
What does IXACT Contact do?
IXACT Contact provides an all-in-one cloud-based real estate CRM and marketing automation platform that helps individual agents, teams, and brokerages manage contacts, automate keep-in-touch communications, run drip and newsletter email marketing, build agent websites with IDX listings, and stream social media content. The company also sells IXACT Recruiter, a separate recruiting-focused CRM for brokerages to attract and onboard new agents.
Is IXACT Contact a public or private company?
IXACT Contact is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IXACT Contact founded?
IXACT Contact was founded in 2009. It employs 11 to 50 people.
Where is IXACT Contact based?
IXACT Contact is headquartered in Toronto, Canada, in the North America region.
How does IXACT Contact make money?
Eight revenue lines are on record. CRM and Marketing Automation Subscription is the primary driver. The others are teams Version, agent Website Add-Ons, social Stream Add-On, mass Email Purchases, text Marketing, IXACT Recruiter and broker Program.
Who are IXACT Contact's main competitors?
BombBomb is listed as an others. Direct peers are Top Producer, kvCORE, Real Geeks, CINC (Commissions Inc), Wise Agent, LionDesk and Lofty (formerly Chime). ActivePipe is listed as an emerging player. Salesforce (Real Estate Clouds / Agent & Broker Solutions) is listed as a broad incumbent.
Does IXACT Contact have an API?
No public API is recorded for IXACT Contact.
What industry is IXACT Contact in?
IXACT Contact's product category is Real Estate CRM Software. Its primary akta.pro industry code is BPAHAEAC, Customer Experience (CX) & Digital Experience. Its NAICS code is 541511 and its SIC code is 7371.