Smart Technology Solutions

What Smart Technology Solutions does

Smart Technology Solutions (legal name: SMART Technology Solutions) is a private Saudi Arabian IT solutions provider founded in 2007 and headquartered in Jeddah, operating with a headcount band of 101–250 employees. The company functions as a one-stop IT shop for enterprises and mid-market organizations in Saudi Arabia, delivering an integrated portfolio across eight core service lines: cybersecurity (MSSP, SOCaaS, MDR, VAPT, GRC/vCISO); IT management (MSP, vCIO consulting, data-center hosting); custom software development (mobile, web/e-commerce, AI chatbots, payment and API integration, BI dashboards, QA/QC); cloud and DevOps (managed cloud, advisory, migration, backup/DR); IT infrastructure projects (data centers, networking, physical security, AV); digital products for education and business; business applications (HR apps, SnapComms, Odoo, Oracle MSP); and IT procurement (hardware, networking, software subscriptions, UPS, BOOX e-ink tablets). The technology stack is partner-aggregated rather than proprietary, anchored by 40+ vendor relationships including Microsoft Gold Partner, AWS, Azure, Oracle MSP, Cisco, SAP, Fortinet, Sophos, Splunk, Veeam, and Alibaba Cloud.

The business model is direct sales-led with a quote-based, custom-pricing approach. Revenue is generated through a mix of managed services subscriptions (MSP, MSSP, SOCaaS, MDR, managed cloud), professional services (VAPT, GRC, custom software, consulting), hardware and software procurement resale, and cloud subscription pass-through. Customer targeting is concentrated on Saudi enterprises and mid-market firms, with stated intent to serve the wider GCC and Africa regions. Distribution is single-country direct sales, supplemented by a content-marketing footprint (blog and case studies) and direct contact/meeting-booking CTAs.

Differentiation rests on three pillars: deep expertise in Saudi-specific cybersecurity regulatory frameworks (NCA ECC, SAMA CSF, Insurance Authority, ISO 27001) delivered via a vCISO practice; an unusually broad multi-vendor partnership ecosystem that enables bundled delivery; and AI-augmented service offerings (custom NLP chatbots, AI workflow automation, AI-powered BI via Power BI, and AI-driven surveillance anomaly detection). No proprietary AI models, patents, funding rounds, or M&A activity are disclosed, and revenue, ownership, and headcount trends are not publicly reported — all of which represent material data gaps for diligence.

Name

Smart Technology Solutions

Legal name

SMART Technology Solutions

Website

https://smart.sa

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

101–250 employees

Short description

Saudi Arabia-based IT solutions provider founded in 2007 in Jeddah, offering cybersecurity, cloud, managed IT, software development, and procurement services to enterprises and mid-market organizations across Saudi Arabia, GCC, and Africa.

Ownership category

akta.pro rank

Product category

Managed IT Services and Cybersecurity

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

akta.pro secondary industries

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Security Operations Center (SOC) as a Service (BPAEADAB), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud solutions
• Software development
• IT consulting

Headquarters

HQ city

Jeddah

HQ country

Saudi Arabia

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Professional Services and Managed Services: Ongoing IT management, support, and consulting services delivered as managed services provider (MSP)
2. Software Development and Implementation: Custom software development, mobile applications, web development, AI solutions
3. Cybersecurity Services: Security assessments, compliance services, SOCaaS, MDR, penetration testing
4. Hardware and Software Procurement: Procurement and supply of IT equipment, networking gear, software subscriptions, UPS systems
5. Cloud Services: Managed cloud services, infrastructure hosting, cloud migration

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

SMART Technology Solutions provides enterprise IT solutions covering cybersecurity (MSSP, SOCaaS, MDR, VAPT, GRC), managed IT services (MSP, vCIO, data-center hosting), custom software development, cloud and DevOps (managed cloud, migration, advisory, backup/DR), IT infrastructure projects, business applications, and IT hardware/software procurement. The company delivers these offerings as a one-stop shop to companies and institutions in Saudi Arabia, with extension into GCC and Africa.

Product overview

SMART Technology Solutions is a comprehensive IT solutions provider offering an integrated portfolio of cybersecurity, IT management, software development, cloud/DevOps, IT infrastructure projects, digital products, business applications, and procurement services. The core offerings include Cybersecurity Solutions (MSSP, SOCaaS, MDR, VAPT, GRC/vCISO), IT Solutions and Management (MSP, vCIO, hosting), Software Development (mobile apps, web/e-commerce, AI chatbots, payment/API integration, BI, QA), Cloud & DevOps (managed cloud, advisory, migration, backup/DR), IT Projects (data centers, networking, physical security, AV), Digital Products (education and business technology), Business Apps (HR, internal communication via SnapComms, Odoo, Oracle MSP), and Procurement (hardware, networking, software, UPS, BOOX tablets). The company operates as a one-stop-shop for enterprise IT needs in Saudi Arabia.

Differentiator

Problem solved

Functional benefit

Products and services

• Cybersecurity Solutions Comprehensive cybersecurity portfolio for Saudi organizations including security awareness training, MSSP services (SOCaaS, MDR), VAPT testing, and GRC compliance services for ISO 27001, NCA ECC, SAMA CSF, and Insurance Authority.
• IT Solutions and Management IT infrastructure management services including MSP solutions, Virtual CIO consulting, and data center hosting for clients across Saudi Arabia.
• Software Development Solutions Custom software development including mobile applications, web and e-commerce platforms, AI-powered chatbots, payment gateway integration, API integration and management, BI dashboards, and QA/QC services.
• Cloud and DevOps Solutions Cloud transformation services including managed cloud services, advisory consulting, cloud migration and modernization, and backup and disaster recovery for AWS, Azure, GCP, and Alibaba Cloud environments.
• IT Projects Solutions IT infrastructure projects including data center design and build, infrastructure maintenance, networking (wired/wireless, VLAN, Wi-Fi, VOIP), physical security (access control, CCTV, AI detection), and audio-visual solutions (video conferencing, LED walls, digital signage).
• Business Apps Solutions Business applications including HR apps, internal communication via SnapComms, Odoo ERP implementation, and Oracle Managed Service Provider (Oracle MSP) for E-Business Suite and Fusion Cloud.
• Digital Products Solutions Digital products for education and business, including educational technology solutions (LMS/LXP platforms, smart screens, SPSS/MATLAB licensing, education-sector ERP) and business training technology solutions (LMS, Microsoft Teams integration, Power BI reporting).
• Procurement Solutions IT procurement services including hardware, networking equipment, software and subscription licensing (Microsoft 365, Adobe Creative Cloud), UPS systems, and AI-enabled BOOX e-ink tablets.

Quantifiable outcome

• Over 70% reduction in IT operational costs

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability12 records

Feature4 records

Partnerships

44 partnerships are on record, tiered core, major and standard.

• MicrosoftcoreTechnology or IntegrationGold partner status with Microsoft. Provides Microsoft 365 security services management, Azure cloud services, and Microsoft Teams integration solutions.
• AWScoreTechnology or IntegrationAmazon Web Services cloud partnership for providing cloud infrastructure and migration services.
• DellcoreTechnology or IntegrationHardware and infrastructure partnership for enterprise computing solutions.
• CiscocoreTechnology or IntegrationNetworking equipment and solutions partnership for enterprise networking infrastructure.
• OdoocoreTechnology or IntegrationOfficial Odoo solutions partner providing ERP implementation and customization services.
• OraclecoreTechnology or IntegrationOracle Managed Service Provider (Oracle MSP) providing Oracle E-Business Suite and Oracle Fusion Cloud management.
• SophosmajorTechnology or IntegrationCybersecurity partnership for endpoint protection and managed threat response.
• FortinetmajorTechnology or IntegrationNetwork security partnership providing firewall and security solutions.
• SAPmajorTechnology or IntegrationEnterprise software partnership for SAP solutions and integration.
• AzurecoreTechnology or IntegrationMicrosoft Azure cloud partnership for cloud hosting and migration services.
• VMwaremajorTechnology or IntegrationVirtualization and cloud infrastructure partnership.
• UbiquitistandardTechnology or IntegrationNetworking equipment partnership for wireless and enterprise networking solutions.
• ZoomstandardTechnology or IntegrationVideo conferencing solutions partnership for meeting room and collaboration tools.
• HuaweistandardTechnology or IntegrationNetworking and enterprise hardware partnership.
• LenovostandardTechnology or IntegrationHardware partnership for enterprise computing devices.
• AdobestandardTechnology or IntegrationCreative and enterprise software solutions partnership.
• Alibaba CloudmajorTechnology or IntegrationCloud infrastructure partnership for cloud hosting and migration services.
• VeeammajorTechnology or IntegrationBackup and disaster recovery solutions partnership.
• AcronismajorTechnology or IntegrationCyber protection and backup solutions partnership.
• SplunkmajorTechnology or IntegrationSecurity information and event management (SIEM) partnership.
• LogRhythmmajorTechnology or IntegrationSecurity analytics and operations partnership.
• SynologystandardTechnology or IntegrationNetwork-attached storage (NAS) solutions partnership.
• SupremastandardTechnology or IntegrationPhysical security and access control solutions partnership.
• AkuvoxstandardTechnology or IntegrationSmart intercom and access control solutions partnership.
• SnapCommscoreTechnology or IntegrationInternal communication solutions partnership providing desktop alerts, quizzes, surveys, and digital signage.
• CleverTapstandardTechnology or IntegrationCustomer engagement and retention platform partnership.
• QlikmajorTechnology or IntegrationBusiness intelligence and data analytics partnership.
• FlutterstandardTechnology or IntegrationCross-platform mobile development framework partnership.
• KotlinstandardTechnology or IntegrationMobile app development language partnership.
• MongoDBstandardTechnology or IntegrationNoSQL database solutions partnership.
• GitHubstandardTechnology or IntegrationSoftware development and version control platform partnership.
• F5 NetworksmajorTechnology or IntegrationApplication delivery and security solutions partnership.
• RittalstandardTechnology or IntegrationData center infrastructure and enclosures partnership.
• YealinkstandardTechnology or IntegrationVideo conferencing and VoIP phone solutions partnership.
• LogitechstandardTechnology or IntegrationAudio-visual and collaboration equipment partnership.
• FreshworksstandardTechnology or IntegrationCustomer engagement software partnership.
• MAXHUBstandardTechnology or IntegrationInteractive displays and smart office solutions partnership.
• AKCPstandardTechnology or IntegrationEnvironmental monitoring and sensor solutions partnership.
• BitTitanstandardTechnology or IntegrationCloud migration and management tools partnership.
• CODETWOstandardTechnology or IntegrationExchange and Outlook integration solutions partnership.
• YeastarstandardTechnology or IntegrationVoIP PBX and business telephony solutions partnership.
• PECBstandardTechnology or IntegrationProfessional certification and training partnership for cybersecurity standards.
• DisprzstandardTechnology or IntegrationLearning and development solutions partnership.
• Call2TeamsstandardTechnology or IntegrationTelephony integration solutions partnership.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• Gulf Business Machines (GBM): GBM is a leading IT solutions provider across the GCC, offering enterprise hardware, software, managed services, and cybersecurity with deep vendor ties (IBM, Cisco, HP). It is the closest regional comparable to SMART's one-stop-shop IT services model in Saudi Arabia and the wider Gulf.
• Help AG: Help AG is a Middle East-focused cybersecurity specialist delivering MSSP, SOC, MDR, GRC, and compliance services across the UAE, Saudi Arabia, and broader MENA. It directly overlaps SMART's core MSSP/SOCaaS/MDR offering and its regulatory-compliance value proposition.

Broad incumbents

• STC (Saudi Telecom Company): STC is the dominant Saudi telecom conglomerate with a sizable enterprise IT services, cloud, and cybersecurity arm. As a Saudi incumbent with vastly greater scale, it competes for the same regulated-sector and large-enterprise IT mandates SMART targets, but as part of a much broader portfolio.
• Elm Company: Elm is a large Saudi digital solutions company serving government and enterprise with digital transformation, cybersecurity, and managed services. It overlaps SMART's regulated-sector and digital-transformation offerings, but operates at significantly greater scale as a publicly listed Saudi champion.
• Atos: Atos is a global IT services and managed services provider with an established Middle East presence offering cybersecurity, cloud, and digital transformation. It is a much larger, broader incumbent competing for the same enterprise digital-transformation mandates in Saudi Arabia.
• Capgemini: Capgemini is a global systems integrator and IT services firm with a growing Middle East footprint delivering cloud, cybersecurity, and managed services to enterprise clients. It competes for the same large-enterprise and regulated-sector digital mandates SMART targets, at significantly greater scale.

Regional players

• Moro Hub: Moro Hub is a UAE-based managed services and cloud provider (a DEWA subsidiary) offering cybersecurity, cloud, and digital services to regional enterprises. Comparable to SMART in managed services and cybersecurity, but primarily UAE-focused rather than competing directly in Saudi Arabia.
• ITWORX: ITWORX is an Egypt-headquartered IT services and software development firm serving enterprise and education clients across MENA. It overlaps SMART's custom software development, BI, and managed services capabilities but is primarily Egypt/regional rather than Saudi-focused.

Others

• Mindware: Mindware is a leading MENA value-added IT distributor representing enterprise software, cloud, and cybersecurity vendors. It is an adjacent ecosystem player — comparable to SMART in vendor ecosystem leverage but a distributor rather than a direct services competitor.
• Redington: Redington is a global IT distributor with significant MENA presence, distributing enterprise hardware, software, and cloud solutions. It is comparable to SMART's procurement arm but operates as a channel partner rather than a direct services provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/smarttechsa
• LinkedInlinkedin.com/company/smarttechsa

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smart Technology Solutions