AI Chatbot
AI Chatbot Support is a founder-led SaaS platform combining an autonomous OpenAI-powered chatbot with live chat in a unified dashboard, integrating 15+ messaging channels for SMBs seeking 24/7 automated customer support on €40–€299/month subscriptions.
- Company typePrivate
- Founded2024
- Headquarters—
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What AI Chatbot does
AI Chatbot Support operates a multi-platform customer service SaaS product that combines an autonomous AI chatbot with live chat support inside a single dashboard. The platform integrates with websites, social channels (Facebook Messenger, Instagram, X), and business messaging apps (WhatsApp, Telegram, WeChat, LINE, Viber, Slack, Zendesk, Google Business Messages, email, SMS), allowing businesses to centralize conversations across more than 15 channels. The underlying AI is built on OpenAI models — users provide their own OpenAI API keys — and the chatbot is trained on the customer's website content, PDFs, custom prompts, and dashboard message history to deliver contextually relevant responses. Supporting capabilities include automatic multilingual translation, voice message handling, AI-generated smart replies, message regeneration, and AI-powered spelling correction.
The company employs a self-serve, product-led growth motion: customers register online at aichatbot.support, paste a widget on their website, choose an OpenAI model, train the AI on their content, and launch without sales interaction. Monetization is tiered subscription pricing: Business at €40/month (500 messages, 4 agent seats), Pro at €99/month (5,000 messages, 10 agent seats), and Enterprise at €299/month (25,000 messages, 50 agent seats), with annual plans offering a 15% discount; higher tiers include more AI training characters and usage credits. The primary customer segment is SMBs and digital businesses seeking automated, 24/7 customer service across fragmented channels. No named enterprise logos, channel partners, or reseller program are disclosed.
AI Chatbot Support is privately held and founder-led by CEO Karlo Bilal, with operational presence in Croatia and Bosnia and Herzegovina (inferred from +385 and +387 country-code phone numbers) and a global self-serve footprint. The firm discloses no external funding, no headcount, no patents or regulatory certifications, and no acquired subsidiaries. A material execution risk surfaced during data collection: the company's primary web property (aichatbot.support) appears compromised or repurposed as a third-party gambling affiliate ("MACAU328"), with banner ads redirecting to direct-macau.site. This raises concerns about brand integrity, customer trust, acquisition funnel continuity, and the company's ability to credibly serve paying customers.
AI Chatbot firmographics
Firmographics- Name
- AI Chatbot
- Legal name
- AI Chatbot Support
- Website
- https://aichatbot.support
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- AI Chatbot Support is a founder-led SaaS platform combining an autonomous OpenAI-powered chatbot with live chat in a unified dashboard, integrating 15+ messaging channels for SMBs seeking 24/7 automated customer support on €40–€299/month subscriptions.
- Ownership category
- akta.pro rank
AI Chatbot industry classification
Industry- Product category
- Customer Support Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)
Keywords
AI Chatbot business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Subscription Plans: Monthly and annual subscription plans with tiered pricing based on monthly messages, agent accounts, and AI training character limits. Business plan starts at €40/month, Pro at €99/month, and Enterprise at €299/month. Annual plans offer 15% discount.
- Usage-based Credits: AI training and crawling requires credits which are available on premium (paid) plans. Higher tier plans include more monthly messages and AI training characters.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Business Plan - €40/month with 500 monthly messages |
| Subscription | Monthly | Pro Plan - €99/month with 5,000 monthly messages |
| Subscription | Monthly | Enterprise Plan - €299/month with 25,000 monthly messages |
| Subscription | Annual | Starter Yearly - €400/year with 6,000 yearly messages |
| Subscription | Annual | Professional Yearly - €999/year with 60,000 yearly messages |
| Subscription | Annual | Enterprise Yearly - €2,999/year with 300,000 yearly messages |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
AI Chatbot product offering
Product offeringCore offering
AI Chatbot Support sells a multi-platform customer service platform that combines an autonomous AI chatbot with live chat support, delivered through a unified messaging dashboard. Customers sign up online, train the AI on their own website, PDF, and text content (using their OpenAI API key), and connect the chatbot to websites, social media, and business messaging apps. Revenue comes from tiered monthly and annual subscriptions (Business, Pro, Enterprise) plus usage-based AI training credits.
Product overview
AI Chatbot Support is a multi-platform customer service solution offering a unified platform that combines Autonomous AI Chatbot and Live Chat Support. The core offering consists of the AI Chatbot Support Platform with a Unified Customer Support Dashboard, augmented by specialized chatbots (AI Website Chatbot, AI Social Media Chatbot, AI Business Messaging Chatbot) and an integrated CRM module. The platform supports multiple AI-powered features including Regenerate Message, Smart Reply, Spelling Correction, and Automatic Translation. Built on OpenAI models, the system trains on business websites, PDFs, and custom prompts to provide 24/7 autonomous customer service across websites, social media, and business messaging platforms.
Differentiator
Problem solved
Functional benefit
Products and services
- AI Chatbot Support Platform A multi-platform customer service solution combining autonomous AI chatbot and live chat support with a unified dashboard for managing customer interactions across websites, social media, and business messaging platforms; targeted at businesses that want automated, 24/7 customer communication.
- Autonomous AI Chatbot An AI-powered chatbot trained on a business's own content (websites, PDFs, text, custom prompts) that operates independently to handle customer inquiries 24/7 with increasingly relevant and personalized responses; built on OpenAI models where users supply their own API key.
- Live Chat Support A real-time human-agent live chat product with AI-generated reply suggestions, automatic translation, spelling correction, and message regeneration capabilities; designed for support teams that want to accelerate response quality across connected channels.
- Unified Customer Support Dashboard A centralized dashboard that connects website chatbot widgets, social media channels (Facebook Messenger, Instagram, X), business messaging apps (WhatsApp, WeChat, Telegram, LINE, Viber, Slack), and tools like Zendesk and Google Business Messages into a single interface; supports multiple agents and analytics.
- AI Website Chatbot A customizable chatbot widget for business websites featuring brand colors, logos, welcome text, pop-ups, AI training, and voice message support; targeted at businesses that want a no-code AI chatbot embedded on their own site.
- AI Social Media Chatbot An AI-powered chatbot that connects to social media platforms (Facebook Messenger, Instagram, X/Twitter) to automate customer service and direct messaging responses through the unified dashboard.
- AI Business Messaging Chatbot An AI chatbot module for business messaging apps (WhatsApp, WeChat, Telegram, LINE, Viber) and SMS that delivers unified customer communication through the platform's dashboard.
- Customer Relationship Management (CRM) CRM functionality integrated with the AI chatbot for managing customer relationships, message notifications, and platform-specific message categorization.
Quantifiable outcome
- 81% of customers prefer self-service options before contacting support
- +3 more outcomes
Companies that use AI Chatbot
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
AI Chatbot technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability6 records
Feature6 records
AI Chatbot partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- OpenAIcoreIntegration with OpenAI API allowing users to choose their preferred OpenAI model for powering the AI chatbot. Users must provide their own OpenAI API key from openai.com to use the platform's customer support and AI training features.
Scale indicators5 records
Recent moves5 records
Expansion highlights4 records
AI Chatbot competitors and assessment
Company assessmentEmerging players
- Tars: Tars is a conversational AI platform building automated chatbot flows for customer support and lead generation across web and messaging apps. Comparable as an emerging player in AI chatbot automation with overlapping use cases.
- Botsify: Botsify provides AI chatbot software for websites, Facebook Messenger, WhatsApp, and Instagram with a self-serve model. Comparable as an emerging chatbot platform with multi-channel and AI capabilities for SMBs.
Direct peers
- Crisp: Crisp is a multichannel customer messaging platform with AI chatbot capabilities, supporting website chat, Messenger, WhatsApp, Instagram, and email in a unified inbox. Comparable to AI Chatbot Support in product scope and SMB/mid-market positioning.
- Tidio: Tidio is an SMB-focused AI customer support platform combining Lyro AI chatbot with live chat and multi-channel inbox (Messenger, Instagram, email). Directly comparable to AI Chatbot Support in target market (SMBs), product (AI chatbot + live chat), and PLG go-to-market.
- ManyChat: ManyChat is a leading chatbot builder for Instagram, WhatsApp, Messenger, and TikTok with AI-powered automation and a self-serve PLG funnel. Highly comparable given the overlap in messaging channels and SMB self-serve onboarding.
- Ada: Ada is an AI-powered customer service automation platform offering autonomous AI agents and multi-channel support for enterprise and mid-market. Comparable as a direct competitor in the autonomous AI customer support category.
- Drift: Drift provides AI-powered conversational chatbots and live chat for B2B websites and messaging platforms, focused on customer support and lead conversion. Comparable product offering for the same autonomous AI chat + live chat use case.
- Chatfuel: Chatfuel is a no-code AI chatbot platform focused on Messenger, Instagram, WhatsApp, and websites with PLG onboarding. Comparable in self-serve chatbot deployment and social-channel focus.
Broad incumbents
- Zendesk: Zendesk offers AI-powered customer service software including autonomous bots, live chat, and a unified agent workspace across messaging channels. A broad incumbent in the same space; AI Chatbot Support even lists Zendesk as an integration partner.
- Intercom: Intercom is a leading customer service platform with Fin AI agent for autonomous resolution plus a mature live chat and helpdesk suite. Comparable as a broad incumbent operating in the same AI customer support space across web, social, and messaging channels.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
AI Chatbot social profiles
Digital presenceAI Chatbot financial estimates
Financial estimateRevenue estimate
Valuation estimate
AI Chatbot leadership team
Management profileNumber of profiles
Profiles1 record
AI Chatbot funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AI Chatbot M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AI Chatbot
What does AI Chatbot do?
AI Chatbot Support sells a multi-platform customer service platform that combines an autonomous AI chatbot with live chat support, delivered through a unified messaging dashboard. Customers sign up online, train the AI on their own website, PDF, and text content (using their OpenAI API key), and connect the chatbot to websites, social media, and business messaging apps. Revenue comes from tiered monthly and annual subscriptions (Business, Pro, Enterprise) plus usage-based AI training credits.
Is AI Chatbot a public or private company?
AI Chatbot is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was AI Chatbot founded?
AI Chatbot was founded in 2024. It employs 1 to 10 people.
How does AI Chatbot make money?
Two revenue lines are on record. Subscription Plans are the primary driver. The others are usage-based Credits.
Who are AI Chatbot's main competitors?
Emerging players on record are Tars and Botsify. Direct peers are Crisp, Tidio, ManyChat, Ada, Drift and Chatfuel. Broad incumbents are Zendesk and Intercom.
Does AI Chatbot have an API?
No public API is recorded for AI Chatbot.
What industry is AI Chatbot in?
AI Chatbot's product category is Customer Support Software. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation). Its NAICS code is 5132 and its SIC code is 7372.