What Colisweb does

Colisweb is a French last-mile delivery specialist founded in 2014 in Lille and operating as a hybrid commissionnaire de transport (4PL) and logistics provider (3PL). The company serves large retail chains and e-commerce companies across France through two core products: Ship from Warehouse (express delivery from 25 cross-dock platforms nationwide) and Ship from Store (turning retail locations into urban hubs for same-day delivery within 2 hours). Named customers span approximately 16 major French retailers across DIY, hypermarket, electronics, sports, furniture, garden, and beauty verticals, including Leroy Merlin, Castorama, Carrefour, IKEA, Décathlon, Auchan, Boulanger, Darty, and Bricorama.

Colisweb operates a dual-asset model combining a vetted network of 420+ transport partners with an owned fleet of approximately 180-301 vehicles, complemented by 300+ electric vehicles, 100+ CNG trucks, and 350+ cargo bikes accessible through the partner network. Its proprietary technology platform — maintained by 20 internal engineers — provides real-time order tracking, SMS-based appointment booking with 2-hour time slots, digital proof of delivery, dynamic scheduling, and a tour optimisation system reported to reduce kilometres travelled by 51% over a one-year period. Operational metrics include a 99% first-attempt delivery success rate, an NPS of 73, and a dispute rate below 0.5%. Revenue is generated on a transaction-fee basis through custom enterprise contracts, with pricing tiered by monthly parcel volume and store count and not publicly disclosed.

Since January 2022, Colisweb has operated as a subsidiary of ID Logistics Group, providing access to 450 sites across 18 countries and 42,000+ employees as a platform for international expansion. The company delivered 7.4 million orders in 2024 and reports that 30% of deliveries are decarbonised. Stated strategic intent is to extend coverage from metropolitan France into broader European markets, with sustainability credentials (ADEME endorsement, Ecovadis rating) positioning it for compliance with expanding French Low Emission Zones and retailer Scope 3 reporting requirements.

Name

Colisweb

Legal name

Colisweb SAS

Website

https://colisweb.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Colisweb is a French last-mile delivery specialist, founded 2014, serving major retail chains and e-commerce companies with ship-from-warehouse and ship-from-store solutions via a 420+ partner network and proprietary technology across metropolitan France.

Ownership category

akta.pro rank

Product category

Last-Mile Delivery Services

NAICS

Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (4922)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Reefer Less-Than-Truckload (LTL) & Multi-Stop Distribution (TLADAHAB)

akta.pro secondary industries

Temperature-Controlled Intermodal & Cross-Border Reefer Transport (TLADAHAL), Perishables & Fresh Produce Forwarding (Food/Seafood/Floral) (TLACAJAA)

Keywords

• Last-mile delivery
• Ship from store
• Ship from warehouse
• Scheduled delivery service
• Parcel logistics platform

Headquarters

HQ city

Lille

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Last-Mile Delivery Services: Colisweb generates revenue as a commissionnaire de transport (4PL) and logistics provider (3PL) by charging retailers and e-commerce companies for last-mile delivery services. The company manages a network of 420+ transport partners and operates its own fleet of 180+ light commercial vehicles. Revenue is derived from delivery fees based on parcel type, weight, volume, distance, and service level (scheduled appointment vs. same-day).

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels3 records

Core offering

Colisweb operates a multi-channel last-mile delivery platform for retailers and e-commerce companies, combining Ship from Store (omnichannel delivery from retail locations in 90 urban areas within 2 hours) and Ship from Warehouse (express delivery from 25 cross-dock platforms across France). It delivers parcels weighing 0 to 1,800 kg, including temperature-controlled, bulky, fragile and heavy items, supported by real-time tracking, SMS appointment booking, and a custom back-office dashboard.

Product overview

Colisweb is a last-mile delivery platform operating as both a 4PL (commissionnaire de transport) and 3PL with proprietary assets. The core offering consists of two main delivery solutions: Ship from Store (omnichannel delivery from retail locations) and Ship from Warehouse (express delivery from logistics platforms). These are powered by a network of 250+ transport partners, a proprietary fleet of 180+ light vehicles, and a network of 25 cross-dock platforms. The platform provides real-time tracking, interactive appointment scheduling, and supports delivery of all parcel types including food (temperature-controlled), oversized items, fragile goods, and heavy products. Additional services include assembly, DEEE-DEA take-back, packaging recovery, and commissioning. The company operates nationwide in France with plans to expand to Europe.

Differentiator

Problem solved

Functional benefit

Products and services

• Ship from Store Omnichannel last-mile delivery solution that turns retail stores into urban hubs, enabling shipment of online and offline orders directly from the nearest retail location to the end customer within 2 hours or by appointment. Available across 90 urban agglomerations in France.
• Ship from Warehouse Express last-mile delivery solution departing from logistics platforms and cross-dock hubs, using a network of 25 cross-dock platforms (1,000–5,000 m²) across France. Supports same-day and J+ scheduled appointment delivery nationwide.
• Decarbonised delivery (Livraison décarbonée) Low-emission delivery service using electric vehicles, CNG trucks and cyclo-logistics (cargo bikes and trikes) for sustainable last-mile delivery. 30% of Colisweb's deliveries are decarbonised, using 300+ electric vehicles, 100+ CNG trucks and 350+ cargo bikes.
• Food and cold chain delivery (Livraison de produits alimentaires) Temperature-controlled delivery service for perishable goods, maintaining a controlled 0–4°C chain with real-time temperature monitoring and reusable 30L collapsible crates.
• Bulky and oversized item delivery (Livraison volumineux et encombrants) Specialised delivery for oversized and heavy items, including products up to 5m in length, 2.1m in height and 3 tonnes in weight, using carrier vehicles over 3.5 tonnes.
• Carrier Network (Réseau de transporteurs) Vetted network of 420+ transport carrier partners across France providing last-mile delivery capacity on behalf of Colisweb's retail and e-commerce clients, with 60% of partners having worked with Colisweb for over 2 years.

Quantifiable outcome

• 99% first-attempt delivery rate (Taux de service)
• +6 more outcomes

Named customers16 records

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core, moderate and minor.

• ID Logistics GroupcoreStrategic or Co-development Partner · 1 January 2022Colisweb joined the ID Logistics Group in January 2022, providing complementary expertise and a shared industrial project. ID Logistics is a global contract logistics leader managing 450 sites in 18 countries with 42000+ employees. This partnership enables improved quality of scheduled appointment delivery from logistics platforms, particularly for heavy and bulky products in France and soon in Europe.
• ADEME (Agence de la transition écologique)moderateOthersADEME certification and endorsement for Colisweb's environmental commitments and sustainability initiatives in eco-friendly delivery.
• EVcom (Électro-Mobilité)minorOthersPartner network for electric vehicle transport solutions, supporting Colisweb's fleet electrification strategy.
• EcovadismoderateOthersEcovadis sustainability rating partner providing third-party verification of Colisweb's environmental and social performance.
• EcomaisonminorOthersPartner for packaging take-back and recycling services, supporting Colisweb's DEEE and packaging recovery operations.
• EcosystemminorOthersPartner for WEEE (Waste Electrical and Electronic Equipment) take-back and recycling in support of Colisweb's circular economy and DEEE recovery services.

Scale indicators17 records

Recent moves7 records

Expansion highlights5 records

Others

• Chronopost: La Poste's express parcel subsidiary in France. Comparable as a national scheduled-express delivery provider competing for the same retailer shipper accounts.

Broad incumbents

• Mondial Relay: InPost-owned out-of-home parcel pickup and delivery network dominant in France. Comparable as an alternative last-mile delivery channel competing for retailer volume, particularly in non-urgent e-commerce flows.
• Colissimo: La Poste's domestic B2C parcel arm with nationwide coverage including pickup points. Comparable as the default French parcel incumbent whose cost base and density Colisweb must beat for shipper RFPs.
• Geopost (DPDgroup): La Poste-owned European parcel and last-mile network, the dominant incumbent in France. Comparable as the most established B2B/B2C parcel operator Colisweb competes against for enterprise retailer contracts.
• GLS France: European parcel and last-mile carrier with strong French B2C and B2B presence. Comparable as a direct competitor for French retailer ship-from-store and ship-from-warehouse volumes.

Direct peers

• Stuart: Tech-led urban last-mile delivery operator active across major European cities, including Paris. Comparable to Colisweb in its software-first approach to on-demand and scheduled B2B last-mile delivery.
• Cubyn: French tech-enabled last-mile delivery provider for e-commerce shippers. Closely comparable to Colisweb in its B2B orientation, proprietary platform and focus on multi-stop parcel distribution in France.

Emerging players

• Bringg: Delivery orchestration and last-mile management software platform. Comparable to Colisweb's proprietary tech layer (routing, appointment booking, tracking) and a potential substitute for retailer in-houses seeking similar capabilities.
• Onfleet: Last-mile delivery management SaaS for routing, dispatch and proof of delivery. Comparable as a competing software platform to the back-office stack Colisweb provides to retailers and partners.

Regional players

• Relais Colis: French parcel pickup and last-mile delivery network with strong regional density. Comparable as an alternative last-mile partner that retailers may use in place of Colisweb for certain parcel flows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/colisweb
• Xx.com/colisweb
• Facebookfacebook.com/Colisweb

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Colisweb