EC-MSP
EC-MSP Limited is a London-based managed IT services provider delivering helpdesk, cloud, cybersecurity, and network support to UK small and medium-sized businesses with up to 150 employees, operating as a private company for over 20 years.
- Company typePrivate
- Founded2002
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What EC-MSP does
EC-MSP Limited is a London-based managed IT services provider (MSP) that has operated in central London for over 20 years under private ownership, registered in England and Wales as a private limited company (company number 04520472). The firm delivers outsourced IT-department functions — helpdesk support, remote and on-site engineering, cybersecurity, cloud migration and management, backup and disaster recovery, network services, and IT relocation — primarily to small and medium-sized businesses in London and the south-east of England with up to 150 employees, alongside UK-wide remote-only support and selective mid-market work. Vertical exposure spans charities/non-profits, professional services, financial services, and fintech, with documented reference customers including Nanobite Consulting, Mary Feilding Guild, Nova Capital Group, The Clarion Agency, Nutmeg, and Hudson Walker (a five-year client).
EC-MSP firmographics
Firmographics- Name
- EC-MSP
- Legal name
- EC-MSP Limited
- Website
- https://ecmsp.co.uk
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- EC-MSP Limited is a London-based managed IT services provider delivering helpdesk, cloud, cybersecurity, and network support to UK small and medium-sized businesses with up to 150 employees, operating as a private company for over 20 years.
- Ownership category
- akta.pro rank
EC-MSP industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)
- akta.pro secondary industries
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), IT Service Desk & End-User Support (L1/L2) (BPAAACAA)
Keywords
Where EC-MSP is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
EC-MSP business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly subscription revenue billed per user (not per device), covering helpdesk support, remote IT support, account management, server monitoring, and cybersecurity services. This is the primary revenue stream.
- IT Hardware and Equipment Sales: One-time sale of IT hardware and equipment (workstations, servers, routers, printers, mobile devices) as part of managed service engagements or standalone purchases. Equipment title transfers to the client upon full payment.
- Professional Services and IT Consultancy: Ad hoc or project-based professional services including IT setup, phone system and VoIP installation, IT relocation, network setup, and disaster recovery planning. Charged at prevailing hourly rates or as quoted in a Statement of Work.
- Software Licensing: The company resells software licenses (including Microsoft subscriptions) to clients, acting as an intermediary between the client and software licensors. Revenue is generated through markup or commission on subscription and perpetual software licenses.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Support Packages — multiple tiers with per-user pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
EC-MSP product offering
Product offeringCore offering
EC-MSP provides managed IT services to small and medium-sized businesses in London and the south-east of England, offering dedicated IT support engineers, account management, and unlimited remote helpdesk support under monthly per-user subscription contracts. The portfolio also includes standalone IT consultancy, cybersecurity, cloud computing (Microsoft 365, Azure, AWS), backup, network services, and IT relocation services delivered both remotely and on-site.
Product overview
EC-MSP is a London-based managed IT services provider offering a unified portfolio of IT support and services primarily for small and medium-sized companies. The core offering is Managed IT Services, which provides dedicated engineers, account management, and unlimited remote helpdesk support. Around this core, EC-MSP offers supplementary services including IT Consultancy (project management from conception to implementation), Cyber Security Services (network security, encryption, firewalls, anti-malware), Cloud Computing (planning, migration, deployment for Microsoft 365, Azure, and AWS), Backup Solutions (offsite and cloud backup), Network Services, and IT Relocation. These services are delivered as modular, flexible support contracts with per-user pricing.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Recurring managed IT service providing dedicated IT support engineers, an account manager, and unlimited remote IT support via helpdesk for small and medium-sized businesses. Includes proactive monitoring, server monitoring on premium tiers, and day-to-day IT issue management for clients in London and the south-east.
- IT Consultancy
Quantifiable outcome
- Response times guaranteed within 24 hours on business days for most IT support packages
- +1 more outcomes
Companies that use EC-MSP
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles3 records
EC-MSP technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
EC-MSP partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Microsoft (Azure, Office 365)coreEC-MSP works with all major Microsoft cloud solutions including Office 365, Microsoft Azure, and AWS for cloud planning, migration, deployment, and ongoing support as part of its managed IT services packages. Microsoft technologies form a core part of the service delivery stack.
- AWS (Amazon Web Services)coreAWS is listed alongside Microsoft Azure and Office 365 as a primary cloud platform EC-MSP's in-house IT experts work with for planning, migration, deployment, and ongoing cloud support.
- TeamViewercoreEC-MSP uses TeamViewer as its primary remote access system, enabling engineers to fix many common IT issues remotely for existing customers. Clients can download the TeamViewer remote access software from the offsite support page.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
EC-MSP competitors and assessment
Company assessmentDirect peers
- Fitzrovia IT: Central London IT support and managed services provider focused on SMBs and small professional services firms. Comparable in geography, customer size profile, and service mix.
- ramsac: Surrey-based managed IT services provider targeting UK SMBs across the South-East. Closely comparable to EC-MSP in customer profile, regional focus, and bundled managed service offering.
- Air IT: Nottingham-based UK MSP serving SMB and mid-market clients with managed IT, cloud, and cybersecurity. Comparable in service mix and recurring subscription model, though slightly larger and more geographically dispersed than EC-MSP.
- Mirus IT: UK-based managed IT services provider focused on SMBs, offering helpdesk, cloud, and cybersecurity services. Directly comparable to EC-MSP in target customer (SMB up to ~150 users), pricing model, and service portfolio.
- TechQuarters: London-based managed IT services and IT support provider for SMBs and mid-market businesses. Comparable in target market, per-user pricing, and services including cloud and cybersecurity.
- Conosco: London-based IT support and managed services firm offering helpdesk, cloud, and cybersecurity to SMBs. Directly comparable in geography, customer profile, and service portfolio.
- ClearCloud IT: UK cloud-focused managed services provider with strong Azure/Office 365 expertise serving SMBs. Comparable in cloud-centric managed services but more specialist than EC-MSP's broader offering.
- Bluebell IT Support: London-based outsourced IT support and managed services firm targeting small businesses. Similar SMB focus, helpdesk-led model, and cloud/cybersecurity offering.
Broad incumbents
- Softcat: Large UK IT infrastructure and services provider offering managed services, licensing, and hardware. Overlaps with EC-MSP in software licensing and cloud services, but operates at much larger scale with enterprise clients.
- Computacenter: Major UK and European IT services provider offering managed services, infrastructure, and support at enterprise scale. Relevant as a broad incumbent in the same managed services category as EC-MSP.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
EC-MSP social profiles
Digital presenceEC-MSP financial estimates
Financial estimateRevenue estimate
Valuation estimate
EC-MSP leadership team
Management profileNumber of profiles
Profiles2 records
EC-MSP funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EC-MSP M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EC-MSP
What does EC-MSP do?
EC-MSP provides managed IT services to small and medium-sized businesses in London and the south-east of England, offering dedicated IT support engineers, account management, and unlimited remote helpdesk support under monthly per-user subscription contracts. The portfolio also includes standalone IT consultancy, cybersecurity, cloud computing (Microsoft 365, Azure, AWS), backup, network services, and IT relocation services delivered both remotely and on-site.
Is EC-MSP a public or private company?
EC-MSP is a private company. It is classified as unknown and is currently operating.
When was EC-MSP founded?
EC-MSP was founded in 2002. It employs 11 to 50 people.
Where is EC-MSP based?
EC-MSP is headquartered in London, United Kingdom, in the Europe region.
How does EC-MSP make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are IT Hardware and Equipment Sales, professional Services and IT Consultancy and software Licensing.
Who are EC-MSP's main competitors?
Direct peers on record are Fitzrovia IT, ramsac, Air IT, Mirus IT, TechQuarters, Conosco, ClearCloud IT and Bluebell IT Support. Broad incumbents are Softcat and Computacenter.
Does EC-MSP have an API?
No public API is recorded for EC-MSP.
What industry is EC-MSP in?
EC-MSP's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP), with a secondary code of BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services. Its NAICS code is 541513 and its SIC code is 7370.