CIVIC
UK digital agency headquartered in Edinburgh, building websites, accessibility-compliant platforms, and ISO-certified hosting primarily for UK government and public-sector clients, with proprietary GDPR/CCPA-compliant Cookie Control CMP as its flagship product.
- Company typePrivate
- Founded2001
- HeadquartersEdinburgh, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What CIVIC does
CIVIC is a privately held digital agency headquartered in Edinburgh, Scotland, founded in 2001, with an 11–50 employee headcount. It operates two interrelated businesses: a full-service digital agency practice delivering strategy, UX research, design, web development, accessibility evaluations, and ISO 27001-certified hosting, and a proprietary product business led by Cookie Control, a GDPR, CCPA and LGPD-compliant Consent Management Platform that has been IAB Europe TCF v2 certified since 2019. The agency's customer base is dominated by UK central and local government, regulators, and public bodies — including the Scottish Government, Crown Prosecution Service, The Pensions Regulator, Independent Office for Police Conduct, St Albans City and District Council, and Social Security Scotland — alongside a smaller set of enterprise clients such as Volkswagen Group and Parcelforce.
The product portfolio includes Cookie Control and its companion Cookie Scanner (a subscription add-on priced at £50–£450/year), Ffora (a user-generated content engine), Content Control (a Java-based enterprise CMS used for complex multi-site deployments such as SQA's qualifications platform), and solutions for workflow/case management and learning management. Technology stack is anchored in Drupal CMS, Java-based enterprise platforms, and cloud hosting, with Cookie Control integrations spanning WordPress, HubSpot, Shopify, Squarespace, and Wix, plus consent signalling for Google Consent Mode v2, Microsoft Clarity, and Microsoft UET. The company holds ISO 9001, 27001, 27017, 27018, 20000-1, and 14001 certifications alongside Cyber Essentials and IAAP membership.
The business model combines project-based professional services (typically sold via direct enterprise sales to government and public-sector buyers) with subscription revenue from Cookie Control and Cookie Scanner, the latter distributed through a self-serve download and dedicated cookiecontrol.com domain. Go-to-market is primarily sales-led for services with a product-led growth motion for Cookie Control, supported by content marketing (case studies, blog, social) and technology partnerships with ibexa, GoPro, and Canalix. The company has no disclosed funding, no parent company, and operates as an independent entity with no signs of external institutional investment.
CIVIC firmographics
Firmographics- Name
- CIVIC
- Legal name
- CIVIC
- Website
- https://civicuk.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- UK digital agency headquartered in Edinburgh, building websites, accessibility-compliant platforms, and ISO-certified hosting primarily for UK government and public-sector clients, with proprietary GDPR/CCPA-compliant Cookie Control CMP as its flagship product.
- Ownership category
- akta.pro rank
Where CIVIC is headquartered
LocationHeadquarters
- HQ city
- Edinburgh
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
CIVIC business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Professional Services - Digital Strategy and Design: Discovery and UX, design and creative, accessibility evaluations and testing, web design and development services for government and public sector organisations. Typically project-based engagements.
- Cookie Control (Consent Management Platform): Licensed CMP product with PRO and Enterprise tiers. Compliance tool for GDPR, LGPD and CCPA. Also available at standalone cookiecontrol.com domain.
- Cookie Scanner: Subscription-based cookie scanning tool with various plan tiers (700-8000 pages per scan, 5-20 scans per month) ranging from £50-450/year.
- Hosting and Support: ISO 27001-certified hosting platforms that are robust, scalable and secure. Ongoing maintenance and support contracts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Cookie Scanner plans based on pages per scan and monthly scan frequency |
| Subscription | Annual | Cookie Control PRO and Enterprise versions |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
CIVIC product offering
Product offeringCore offering
CIVIC is a UK-based digital agency offering strategy, UX, design, web development, accessibility and ISO 27001-certified hosting services primarily to government and public sector clients. It complements these professional services with proprietary software products including Cookie Control (a GDPR/CCPA/LGPD-compliant consent management platform), Ffora (user-generated content engine), Content Control (enterprise CMS), Workflow and Case Management systems, and Learning Management Systems.
Product overview
CIVIC is a digital agency offering a portfolio of products and services. Core products include Cookie Control (GDPR/CCPA/LGPD compliant cookie consent tool) and its companion Cookie Scanner (automated cookie detection), Ffora (user-generated content engine), Content Control (Java-based enterprise CMS), Workflow and Case Management systems, and Learning Management Systems with gamification. Services include Discovery and UX, Design and Creative, Accessibility Evaluations and Testing, Web Design and Development, and Hosting and Support. The company operates primarily in the UK public sector with extensive Drupal expertise.
Differentiator
Problem solved
Functional benefit
Brands
- Cookie Control: GDPR, LGPD and CCPA compliant cookie consent management solution (CMP) that puts users in control of cookies on websites. Now available at cookiecontrol.com.
Products and services
- Cookie Control GDPR, LGPD and CCPA compliant cookie consent management platform (CMP) that stops cookies being placed on a user's device until explicit consent is given. Available in PRO and Enterprise tiers with IAB TCF v2.0 certification.
- Cookie Scanner Automated cookie detection and scanning tool that schedules full site scans, generates scan reports, and proposes cookie categorization to support GDPR and UK ICO compliance.
- Ffora (User-Generated Content Engine) Flexible and scalable user-generated content engine that empowers online communities to collaborate, create content, and share resources.
- Content Control
- Workflow and Case Management
- Learning Management Systems
- Discovery and UX
- Design and Creative
- Accessibility Evaluations and Testing
- Web Design and Development
- Hosting and Support
Quantifiable outcome
- 100% WCAG 2.2 AA compliance achieved for The Pensions Regulator AE websites (improved from initial 40% WCAG 2.1 AA)
- +2 more outcomes
Companies that use CIVIC
Customer profileNamed customers33 records
Segments4 records
Ideal customer profiles3 records
CIVIC technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature6 records
CIVIC partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- IAB EuropecoreIAB Europe is the European-level association for the digital marketing ecosystem, implementing the Transparency & Consent Framework v2.0 enabling consumers to grant/withhold consent and exercise data processing objections. CIVIC is a certified CMP of IAB's TCF v2.0 for Cookie Control since 2019.
- ibexacoreibexa Digital Experience Platform (DXP) partner helping businesses discover how to create immersive and personalised customer experiences, D2C strategies, and transform traditional sales into frictionless buying experiences. CIVIC works closely with ibexa to extend their digital experience capabilities.
- GoProcoreGoPro provides next-generation case and process management systems for private and public sector (20+ countries). CIVIC specialises in installing, extending and supporting GoPro case and process management for governmental organisations. Product portfolio includes contract management, communications, grant, complaint and quality management modules.
- BEALE & COminorBEALE & CO has over 180 years' experience providing specialist legal advice including complex international arbitration, professional indemnity disputes, claims handling, and contracts and projects advisory. Partnership nature not fully specified.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
CIVIC competitors and assessment
Company assessmentDirect peers
- Kainos: UK-listed digital transformation company with a substantial public sector practice. Closely comparable to CIVIC in delivering digital services to UK government, healthcare and regulated bodies, though operating at significantly larger scale.
- OneTrust: Market-leading consent and privacy management platform. Direct competitor to CIVIC's Cookie Control CMP, with overlapping GDPR/CCPA/LGPD compliance functionality and a global enterprise customer base.
- Usercentrics (Cookiebot): European-headquartered CMP and consent management provider, owner of Cookiebot. Directly competes with CIVIC's Cookie Control in the website consent banner and IAB TCF v2 certified market.
- Iubenda: Privacy and cookie compliance SaaS serving websites and apps. Competes head-on with CIVIC's Cookie Control for SMB and mid-market customers, particularly in Europe.
- BJSS: UK enterprise and public sector technology consultancy delivering digital, data and cloud services. Comparable to CIVIC in serving UK government and regulated industries with end-to-end delivery capabilities.
- Osano: Privacy and consent management platform with cookie consent, DSAR and vendor risk modules. Direct CMP competitor to CIVIC's Cookie Control, particularly in mid-market and US private sector.
- TrustArc: Enterprise privacy management and consent management provider. Competes with CIVIC's Cookie Control in the regulated, large-enterprise segment of the CMP market.
Broad incumbents
- Acquia: Largest commercial vendor behind the Drupal platform that underpins much of CIVIC's web delivery. Comparable as the upstream platform incumbent whose ecosystem health directly affects CIVIC's delivery economics.
Emerging players
- Netcall: UK software provider of workflow, case management and citizen engagement solutions for local government and NHS. Overlaps with CIVIC's Workflow and Case Management and UK public sector footprint.
- Termly: SMB-focused cookie consent and privacy policy generator. Competes with CIVIC's Cookie Control in the lower end of the CMP market where CIVIC's Cookie Scanner and free tools also play.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CIVIC social profiles
Digital presenceCIVIC compliance and trust
Trust signalCompliance13 records
CIVIC financial estimates
Financial estimateRevenue estimate
Valuation estimate
CIVIC leadership team
Management profileNumber of profiles
Profiles1 record
CIVIC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CIVIC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CIVIC
What does CIVIC do?
CIVIC is a UK-based digital agency offering strategy, UX, design, web development, accessibility and ISO 27001-certified hosting services primarily to government and public sector clients. It complements these professional services with proprietary software products including Cookie Control (a GDPR/CCPA/LGPD-compliant consent management platform), Ffora (user-generated content engine), Content Control (enterprise CMS), Workflow and Case Management systems, and Learning Management Systems.
Is CIVIC a public or private company?
CIVIC is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CIVIC founded?
CIVIC was founded in 2001. It employs 11 to 50 people.
Where is CIVIC based?
CIVIC is headquartered in Edinburgh, United Kingdom, in the Europe region.
How does CIVIC make money?
Four revenue lines are on record. Professional Services - Digital Strategy and Design is the primary driver. The others are cookie Control (Consent Management Platform), cookie Scanner and hosting and Support.
Who are CIVIC's main competitors?
Direct peers on record are Kainos, OneTrust, Usercentrics (Cookiebot), Iubenda, BJSS, Osano and TrustArc. Acquia is listed as a broad incumbent. Emerging players are Netcall and Termly.
Does CIVIC have an API?
Yes. Cookie Control provides an API key-based configuration system. The API validates requests against domains assigned in the Cookie Control user area. The Cookie Scanner also validates requests with domains assigned in the Cookie Control user area. Developer documentation is at www.civicuk.com/cookie-control/documentation.