Our Voice Our Choice

What Our Voice Our Choice does

Our Voice Our Choice (OVOC) is a private, for-profit NDIS-registered disability and mental health support provider headquartered at 34 Church Street, Maitland, New South Wales, Australia. The company was founded in 2017 and employs 101-250 staff, delivering four core NDIS-funded services: Supported Independent Living (SIL) with around-the-clock personalised care and group homes; Short Term Accommodation (a 'Home Away From Home' respite program); Community Access for social participation and skill development; and Co-ordination of Supports to help participants implement their NDIS plans. Service delivery is direct-to-consumer across the Maitland, Newcastle, Hunter Valley, Port Stephens, and Central Coast regions of NSW, with intake via Expression of Interest forms, complimentary strategy sessions, and tailored Rosters of Care.

OVOC has no disclosed proprietary technology stack; service delivery is human-led by support workers rather than software-mediated, and there are no AI/ML features, APIs, SDKs, or patents referenced. Underlying capability rests on registered NDIS provider status, a National Disability Services Associate membership, and established group homes with associated community networks, supported by workplace-culture recognition through the 2021 Lower Hunter Business Award and 2021-2022 Achiever Awards.

The business model is government-funded and recurring: revenue is generated through NDIS price-limited service agreements tied to participants' individual NDIS plans, with pricing not publicly disclosed. Go-to-market is direct-to-consumer, leveraging organic social channels (Facebook, LinkedIn, Instagram), SEEK for hiring, and third-party vacancy aggregators such as GoNest. Nadine Soper serves as Managing Director, and ownership appears founder-led and privately held with no disclosed parent company, external investor, or funding rounds.

Name

Our Voice Our Choice

Legal name

Our Voice Our Choice

Website

https://ovoc.com.au

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

Our Voice Our Choice (OVOC) is an NDIS-registered provider delivering Supported Independent Living, Short Term Accommodation, Community Access, and Coordination of Supports to people with disabilities and their families across the Hunter Valley, Newcastle, and Central Coast regions of NSW, Australia.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (62419), Home Health Care Services (62161)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

Keywords

• Disability support services
• NDIS provider
• Supported independent living
• Community access
• Mental health support

Headquarters

HQ city

Thornton

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. NDIS Funded Disability Support Services: OVOC generates revenue as a registered NDIS provider delivering support services funded through participants' NDIS plans. Services include Supported Independent Living, Community Access, Short Term Accommodation, and Coordination of Supports. Revenue is recurring based on service agreements and NDIS plan allocations.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Our Voice Our Choice (OVOC) is an NDIS registered provider delivering personalised disability and mental health support services to participants across the Maitland, Newcastle, Hunter Valley, Port Stephens, and Central Coast regions of New South Wales, Australia. Its core offerings include Supported Independent Living (SIL) with around-the-clock care and group homes, Short Term Accommodation (respite) under the 'Home Away From Home' program, Community Access programs for social participation, and Coordination of Supports to help participants implement their NDIS plans. Services are tailored through a complimentary strategy session and a customised Roster of Care.

Product overview

Our Voice Our Choice provides a suite of NDIS disability and mental health support services organized around four core offerings: Supported Independent Living (SIL) for around-the-clock care and disability housing, Short Term Accommodation (respite services under the 'Home Away From Home' program), Community Access for social participation and community connection, and Co-ordination of Supports to help individuals implement their NDIS plans. The company operates primarily in the Maitland, Newcastle, Hunter Valley, Port Stephens, and Central Coast regions of NSW Australia.

Differentiator

Problem solved

Functional benefit

Products and services

• Supported Independent Living (SIL) Around-the-clock personalised care and disability housing delivered in group homes that encourage social engagement and skill development for NDIS participants with disabilities.
• Short Term Accommodation Respite and short-term accommodation services under the 'Home Away From Home' program, providing short stays in a home-like setting with peers and support staff for individuals and families needing a break from routine care.
• Community Access Programs that help NDIS participants connect with their local community, build meaningful relationships, and engage in social participation and skill development.
• Co-ordination of Supports Support coordination that helps NDIS participants navigate and effectively implement their NDIS plans, connecting them with appropriate providers and services.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• National Disability Services (NDS)coreOthersOVOC is a National Disability Services Associate member. NDS is the national industry body for disability services in Australia, providing advocacy, resources, and professional development for NDIS providers.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Life Without Barriers: One of Australia's largest NDIS-registered disability service providers offering SIL, community access, respite, and support coordination nationally. Directly comparable to OVOC across every core service line but at vastly greater scale and geographic reach.
• Aruma: Large national NDIS provider formed from the merger of House with No Steps and Disability Services Australia. Delivers supported independent living, community participation, and respite services across multiple states — directly overlapping OVOC's service model with broader geographic coverage.
• Cerebral Palsy Alliance: Established NSW-based disability services provider delivering therapy, accommodation, and community access under the NDIS. Comparable to OVOC on supported accommodation and community participation, with stronger brand recognition in the same state.
• Multicap: Queensland-based NDIS-registered provider with growing NSW operations, delivering supported independent living, respite, and community access. Directly comparable to OVOC's service portfolio and target population of people with intellectual and physical disabilities.
• Endeavour Foundation: Large Queensland-headquartered NDIS provider with growing national footprint offering supported accommodation, community access, and employment services for people with disabilities. Comparable in service breadth and participant focus, with greater scale than OVOC.

Direct peers

• Northcott: NSW-headquartered NDIS provider offering accommodation, community participation, and support coordination services. Closely comparable to OVOC in regional service delivery model and service mix, operating in overlapping geographies.
• Sunnyfield: NDIS-registered disability provider focused on accommodation, community participation, and supported independent living, with an active presence in NSW. Closely comparable to OVOC in service model and participant profile.
• Achieve Australia: Sydney and NSW-focused NDIS provider delivering supported independent living, day programs, and community access for people with disabilities. Directly comparable service mix and target segment as OVOC.

Emerging players

• Mable: NDIS-registered digital marketplace connecting participants with independent support workers and providers. Competes indirectly with OVOC by offering participants an alternative self-directed model to traditional SIL providers, particularly for community access and personal care.
• Hireup: NDIS-registered online platform matching participants with support workers for disability support services including personal care and community access. Represents an emerging tech-enabled alternative to traditional providers like OVOC.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ovocaustralia

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Our Voice Our Choice