What Biosymm does

Biosymm is an Australian occupational health and physiotherapy consultancy headquartered in Belmont, Western Australia, operating since circa 2004 as a subsidiary of Novira Health Pty Ltd alongside the wholly-owned Construct Health (Queensland clinics), Ergoworks (office ergonomics), and ErgoEquip (ergonomic equipment) brands. The company serves two principal customer groups: B2B enterprise clients in mining, resources, industrial, and corporate offices, and individual patients/athletes via its own clinic network. Core service pillars are Onsite Physiotherapy and Early Intervention Physiotherapy (EIP), supported by ergonomic assessments, functional capacity evaluations, injury management, pre-employment medicals, exercise rehabilitation, manual handling training, and health/hygiene monitoring.

The technology stack layers third-party AI/analytics products onto a service-led offering. Soter Analytics provides AI-driven wearables (SoterCoach) and the SoterGenius autonomous safety audit platform for real-time worker movement analysis; VALD delivers performance data capture and benchmarking; ErgoAssess (from Ergoworks) is a cloud-based ergonomic assessment tool; Wellbeing Gateway is a digital wellbeing platform with gamified engagement; Rapid Video Triage is a 24/7, 365-day telehealth intake. Biosymm is also the official Australian distributor of SUITX by Ottobock passive exoskeletons for industrial injury prevention. Documented outcomes include a 98% stay-at-work rate, 30,000+ EIP cases since 2017, a 28% reduction in client claims costs, $3.60 ROI per A$1 invested, and a $800k premium reduction for a national client.

The business model combines B2B corporate professional services on multi-year contracts, fee-for-service clinic retail (physiotherapy, clinical Pilates, exercise physiology, remedial massage, running consultations, strength and conditioning), recurring SaaS-style subscriptions for ErgoAssess and Wellbeing Gateway, and hardware sales from the SUITX distribution arm. Geographic reach is Australia-wide and New Zealand, with 10+ physical locations across WA, SA, NSW, QLD, and (pending) VIC, plus FIFO service delivery to remote mine sites.

Name

Biosymm

Legal name

Biosymm Pty Ltd

Website

https://biosymm.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Biosymm is an Australian occupational health and physiotherapy consultancy delivering onsite and clinic-based injury prevention, early intervention, ergonomic, and rehabilitation services to mining, industrial, and corporate clients across Australia and New Zealand.

Ownership category

akta.pro rank

Product category

Occupational Health Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Vocational Rehabilitation Services (6243), Offices of Other Health Practitioners (6213)

SIC

Services-Health Services (8000), Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842), Electromedical & Electrotherapeutic Apparatus (3845)

akta.pro primary industry

Occupational Health & Employer Clinic Services (HLAEAAAI)

akta.pro secondary industries

Occupational Health & Worksite Health Virtual Care (fit-for-duty, RTW) (HLALADAM), Musculoskeletal (MSK) & Physical Therapy Virtual Care (HLALADAC), Connected Medical Devices & Wearables (Sensors, Patches, Implantables) (HLACAPAB), Healthcare & Wellness Personalization (HDAAAGAI)

Keywords

• Occupational health services
• Workplace injury prevention
• Early intervention physiotherapy
• Ergonomic assessments
• Mining health services

Headquarters

HQ city

Belmont

HQ country

Australia

HQ region

Oceania

Offices13 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Corporate Occupational Health Services: B2B services including onsite physiotherapy, injury management, injury prevention, pre-employment medicals, functional capacity evaluations, ergonomic assessments, manual handling training, health & hygiene monitoring, and rapid video triage. Delivered to mining, resources, and corporate clients across Australia and New Zealand.
2. Clinic Services: In-person and video physiotherapy consultations, clinical Pilates classes, exercise physiology sessions, remedial massage, running consultations, and strength and conditioning programs for individual patients and athletes.
3. Technology and Software Licensing: SaaS-based ergonomic assessment tools (ErgoAssess), digital wellbeing platforms (Wellbeing Gateway), and wearable technology solutions (Soter Analytics) provided to corporate clients for workforce health management.
4. Exoskeleton Sales and Distribution: Distribution of SUITX by Ottobock exoskeleton devices to mining and industrial workplaces, including trial programs, sales, and after-sales support. Devices include IX BACK AIR, IX SHOULDER AIR, and various CX models.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Biosymm provides occupational health and physiotherapy services to corporate clients across Australia and New Zealand, including onsite workplace physiotherapy, early intervention injury management, ergonomic assessments, pre-employment medicals, functional capacity evaluations, and 24/7 rapid video triage. The company also operates a network of clinics delivering physiotherapy, clinical Pilates, exercise physiology, remedial massage, running consultations, and strength and conditioning services to individual patients. Technology-enabled solutions including AI-driven wearable movement analysis (Soter Analytics), cloud-based ergonomic assessment (ErgoAssess), digital wellbeing platforms (Wellbeing Gateway), and exoskeleton devices (SUITX by Ottobock) complement the service portfolio.

Product overview

Biosymm is an Australian occupational health and physiotherapy company operating under Novira Health Pty Ltd, offering a comprehensive portfolio of workplace health services and technology solutions. The product portfolio centers on Early Intervention Physiotherapy (EIP) and Onsite Physiotherapy as core service pillars, supported by an integrated ecosystem of technology products including Soter Analytics (AI-driven wearable technology for real-time movement monitoring), VALD (performance data capture and analysis), ErgoAssess (cloud-based ergonomic assessment), and Wellbeing Gateway (digital employee wellbeing platform). The company delivers these through a multi-channel model combining clinic-based services across multiple Australian locations (Belmont WA, Bunbury WA, Roxby Downs SA, Sydney NSW, and Queensland sites including Emerald, Blackwater, Mackay, and Moranbah), corporate on-site services at client workplaces, and 24/7 digital delivery via Rapid Video Triage and telehealth platforms. Affiliated brands include Ergoworks (specialist office ergonomics) and Construct Health (Queensland physiotherapy clinics), extending the service footprint beyond Biosymm's own clinics.

Differentiator

Problem solved

Functional benefit

Brands

• Wellbeing Gateway: Digital platform for employee wellbeing featuring expert content, gamified engagement, assessment tools, and tailored wellbeing strategies across five pillars: physical, emotional, career, social, and financial wellbeing.
• ErgoAssess
• Early Intervention Physiotherapy (EIP) Program
• Rapid Video Triage
• Soter Analytics Partnership
• SUITX by Ottobock

Products and services

• Early Intervention Physiotherapy (EIP) Video-based physiotherapy consultation program providing immediate access to occupationally trained physiotherapists for musculoskeletal injury assessment, treatment, and suitable duties advice, achieving a 98% stay at work rate. Targeted at corporate clients managing injured workers.
• Onsite Physiotherapy

Quantifiable outcome

• 98% stay at work rate for early intervention physiotherapy cases
• +14 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability7 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Soter AnalyticscoreTechnology or IntegrationPartnership with Soter Analytics provides AI-driven wearable technology and software for workplace injury prevention. Includes Soter Genius for safety audit comparison and SoterCoach wearable device with mobile app for real-time movement feedback. The technology collects workers' movement data to enable self-correction and injury prevention, achieving up to 55% injury reduction.
• VALDcoreTechnology or IntegrationVALD performance system partnership provides strength and performance measurement technology. System captures and analyses data related to individual strength and performance from various sources including equipment and manual input. Used for injury rehabilitation tracking, strength and conditioning program guidance, and athlete/runner screening.
• SUITX by OttobockcoreTechnology or IntegrationOfficial Australian distributor for SUITX by Ottobock exoskeletons including IX BACK AIR, IX SHOULDER AIR, and CX series devices. Provides 45-75% reduction in muscle activity for various body parts. Includes 2-week trial program, 12-month warranty on hardware, and professional annual servicing options.
• ErgoworkscoreTechnology or IntegrationAffiliated company partnership providing ErgoAssess - a cloud-based ergonomic software application. Survey questions written by qualified physiotherapists and ergonomists assess staff for injury risk factors. Provides self-help education, risk identification, and comprehensive business reporting.
• Construct HealthcoreOthersAffiliated company partnership extending Biosymm services in Queensland's Bowen Basin. Construct Health clinics provide communities in Emerald, Blackwater, Mackay, and Moranbah access to quality physiotherapy and injury management services, complementing Biosymm's corporate health services.
• Better Health NetworkminorChannel Partner/ Reseller/ DistributorNetwork of physiotherapy clinics across Australia and New Zealand enabling video telehealth treatment referrals for musculoskeletal injuries when hands-on treatment is recommended as part of the early intervention program.

Scale indicators15 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Procare Group: Provider of occupational rehabilitation, allied health, and workplace health services across Australia, with similar return-to-work, injury management, and onsite physiotherapy capabilities targeted at corporate and government clients.
• Konekt: Australian workplace health, rehabilitation, and employment services provider delivering early intervention, injury management, and return-to-work services to employers and insurers — overlapping Biosymm's EIP and onsite physiotherapy offerings.
• IPAR Rehabilitation: One of Australia's largest occupational rehabilitation and workplace health providers, offering return-to-work, injury management, and workplace assessment services directly competitive with Biosymm's corporate occupational health portfolio.
• Employ Health: Australian provider of onsite physiotherapy, exercise physiology, and injury prevention services to corporate and mining clients — a directly comparable service model with similar FIFO and enterprise deployment.
• WorkFocus Australia: Allied health and occupational rehabilitation provider delivering workplace assessments, functional capacity evaluations, and return-to-work services, directly comparable to Biosymm's FCE, injury management, and EIP services.
• Recover Injury Services: Australian occupational rehabilitation and injury management provider offering return-to-work, workplace assessments, and allied health services to insurers, employers, and government — directly competitive in the same customer segments.

Broad incumbents

• One Call (One Call Care Management): US occupational health and workers' compensation services company offering physical therapy, diagnostic, and injury management solutions to employers and insurers — comparable at a broader scale to Biosymm's integrated occupational health platform.
• CorVel Corporation: US-based managed care and occupational health provider offering onsite injury management, telehealth, and risk management services to employers and payers — a broad incumbent showing the global scaling potential of Biosymm's service model.
• APM Group (APM Human Services): Large Australian allied health, employment, and workplace services group, reportedly the ultimate parent of Biosymm via Novira Health. Offers a much broader portfolio (employment services, NDIS, vocational rehab) that subsumes and competes with Biosymm's offerings.
• MedHealth: Australian allied health and workplace health group encompassing rehabilitation, occupational health, and injury management services — a broad incumbent competing for the same enterprise and insurer customers as Biosymm.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Biosymm