e-point

What e-point does

e-point SA is a privately held Polish joint-stock company headquartered in Warsaw, founded in 1996 (per firmographic data) and operating for 25+ years in digital transformation. The company serves enterprise clients in banking, financial services, insurance, retail, manufacturing, and healthcare, with a particular concentration in Polish financial institutions. Its customer base includes ING Bank Śląski, BNP Paribas Bank Polska, Santander Bank Polska, PZU, NN Investment Partners, Amway, Inter Cars, and BIK, with several relationships exceeding 15 years in tenure.

The company's core technology portfolio combines a proprietary content management system (e-point CMS) with implementation services for tier-1 partner platforms including Akeneo, Pimcore, Ergonode (for PIM/DAM), and SAP Commerce and Magento (for e-commerce). It also offers an AI Assistant product targeted at banking and cooperative bank clients, and integrates AI text generation and translation capabilities within its Ergonode PIM offering. e-point operates a 251-500 person organization with delivery capability across multiple European markets (31 markets for Amway, 16 for Inter Cars) and select US engagements (Hella Health).

e-point's business model is predominantly professional services — custom software development, platform implementation, and digital transformation consulting — billed on a quote-based, project-by-project basis with the company noting that pricing is not publicly disclosed. A secondary recurring revenue stream exists through e-point CMS licensing, hosting, and support. Go-to-market is direct enterprise sales via account directors, supplemented by partner-network-sourced leads through technology vendors (Google, SAP, Magento, Akeneo, Pimcore, Creatio). The company holds no disclosed external funding and is described as founder/management-owned.

Name

e-point

Legal name

e-point SA

Website

https://e-point.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

e-point SA is a Polish digital transformation and IT services firm serving enterprise banking, financial services, and e-commerce clients with custom software, proprietary CMS, PIM implementations, and AI assistant solutions.

Ownership category

akta.pro rank

Product category

Custom Software Development & Digital Transformation Services

NAICS

Custom Computer Programming Services (541511), Software Publishers (5132), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

akta.pro secondary industries

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA), E-Signature & Digital Transaction Management (DTM) (HDAEAGAF)

Keywords

• Custom software development
• Digital banking portals
• E-commerce platforms
• Product information management
• Digital transformation services

Headquarters

HQ city

Warszawa

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Custom Software Development: Designing, developing, and scaling custom software solutions for enterprise clients including digital portals, e-commerce platforms, and banking systems.
2. e-Commerce Solutions: Implementation of e-commerce platforms including Magento, SAP Commerce, and custom solutions for B2B and B2C markets.
3. PIM System Implementation: Implementation and support services for Product Information Management systems.
4. e-point CMS Licensing and Support: Licensing and maintenance services for proprietary CMS platform with hosting services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

e-point designs, develops, and scales custom software solutions for enterprises, with a focus on digital banking portals, omnichannel e-commerce platforms (B2B, B2C, marketplace), and Product Information Management (PIM/DAM) implementations. It combines proprietary technology (e-point CMS, AI Assistant for banking) with implementation services for third-party platforms such as Magento, SAP Commerce, Akeneo, Pimcore, and Ergonode, delivering end-to-end digital transformation projects for large financial institutions and retailers.

Product overview

e-point SA is a Polish digital transformation company providing a portfolio of products and services for banking, finance, and e-commerce sectors. Their product portfolio includes the proprietary e-point CMS as the core content management platform, complemented by multiple PIM/DAM solutions (Akeneo, Pimcore, Ergonode) for product information management, and e-commerce platforms (Magento Commerce, SAP Commerce) for online sales. They also offer AI Assistant solutions for banking clients. The company specializes in implementing these products as part of comprehensive digital transformation projects, with particular expertise in the financial industry (banking portals, cooperative banks, investment funds) and e-commerce (B2B, B2C, marketplace solutions).

Differentiator

Problem solved

Functional benefit

Brands

• e-point CMS: Proprietary content management system developed by e-point supporting Responsive Web Design and omnichannel content management.
• AI Assistant

Products and services

• e-point CMS Proprietary content management system supporting Responsive Web Design (RWD) and Progressive Web App (PWA) standards, with ready-to-use components, building-block page compilation, extensive multi-editor authorization, satellite portal management, and seamless integration capabilities. Used by enterprises for digital portals and websites.
• Custom Software Development End-to-end design, development, and scaling of bespoke digital solutions (web, mobile, microservices, integrations) for enterprise clients in banking, financial services, retail, distribution, and manufacturing.
• e-Commerce Platforms Implementation of omnichannel e-commerce platforms supporting B2C, B2B2C, and B2B2B business models across multiple markets, including headless/composable architecture, marketplace features, conversion optimization, and integrations with PIM and ERP systems.
• Magento Commerce Implementation Implementation and customization of Magento Commerce (Adobe) for enterprise e-commerce, including catalog management, secure payments, customer accounts, order management, and marketplace development.
• SAP Commerce Implementation Implementation of SAP Commerce Cloud (formerly SAP Hybris) providing stable, flexible enterprise e-commerce with pre-built features, extensions for quick time-to-market, and custom component integration, including international B2B platforms managing millions of products.
• Digital Banking Portals Design, build, and modernization of digital portals for banks and financial services — including omnichannel customer portals, investment fund transactional services, supplier financing platforms, and self-service appointment systems — meeting high regulatory and security standards.
• AI Assistant for Banking AI-powered chatbot and assistant solutions for banking and finance clients (including cooperative banks) to automate customer service and enhance digital experience with domain-specialized conversational AI.
• Akeneo PIM Implementation Certified implementation services for the Akeneo Product Information Management (PIM) platform, helping enterprises centralize, enrich, and distribute product information across multiple sales channels.
• Pimcore PIM/DAM Implementation Implementation of open-source Pimcore PIM/DAM platform for enterprise clients, enabling centralized product and digital asset management with ERP and e-commerce integrations.
• Ergonode PIM/DAM Software & Implementation Modern PIM and DAM software for rapidly growing e-commerce companies, with AI-powered text creation and translation, performance handling up to one million products, and ready-made integrations with Magento, Shopify, Shopware, WooCommerce, Amazon, Zalando, PrestaShop, Allegro, and Baselinker. Offered with implementation services.
• PIM System Implementation Services Expert implementation, integration, and support services for Product Information Management systems (Akeneo, Pimcore, Ergonode) across multiple sales channels, including vendor selection, data modeling, ERP/e-commerce integrations, and ongoing support.
• Digital Portals Design and development of user-centric digital portals — corporate websites, brand portals, investment fund portals, and self-service platforms — with conversion-focused UX and integration into enterprise systems.
• Design & Strategy Services End-to-end design and strategy services, including UX research, UX/UI design, digital strategy, Google Conversion Optimization audits, and information architecture — supporting the firm's proprietary CliftonStrengths-based design talent model.
• Cooperative Banks IT Solutions Specialized IT solutions and digital platforms for cooperative and regional banks, including portals, self-service, and AI Assistant capabilities designed for the cooperative banking segment.
• Investment Fund Portals Transactional and content portals for investment fund companies, providing high-security digital experiences for product information, fund purchase journeys, and customer self-service.
• Investment Funds Sales Platforms Sales and distribution platforms for investment fund companies, enabling digital fund distribution, advisor enablement, and integration with back-office fund administration systems.
• Blue Media Payment Integration Integration of Blue Media online payment services into enterprise self-service and connection portals (e.g., Stoen Operator), enabling electronic invoice and payment document processing.

Quantifiable outcome

• 218% conversion increase for Leifheit B2C e-commerce platform
• +6 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability5 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• CreatiominorStrategic or Co-development Partner · 9 February 2024e-point announced partnership with Creatio in February 2024, expanding their ecosystem of technology partners for customer relationship management and process automation solutions.
• Software Development Association of Poland (SoDA)minorOthers · 3 October 2023e-point SA joined the Software Development Association of Poland to engage with the broader software development community and industry standards.
• AkeneocoreTechnology or Integration · 6 March 2023e-point SA became a Bronze Partner of Akeneo, enabling implementation of Akeneo PIM solutions for clients needing product information management systems.
• VodenocoreStrategic or Co-development Partner · 11 August 2020Vodeno partnered with e-point to launch the world's first completely cloud-based banking platform, demonstrating e-point's capability in cloud-native financial technology solutions.
• GooglecoreTechnology or IntegrationFirst Polish company to become certified partner of the Google Enterprise Marketing network in the category of Conversion Optimization. Partnership includes joint audits and Google Retail Growth Program collaboration.
• SAPcoreTechnology or IntegrationSAP Commerce Cloud implementation partner for enterprise e-commerce solutions, including SAP Hybris implementations for major clients.
• Magento (Adobe)coreTechnology or IntegrationImplementation partner for Magento commerce platform, including marketplace development and B2B e-commerce solutions.
• ErgonodecoreTechnology or IntegrationImplementation partner for Ergonode PIM and DAM solutions, providing product information management services for e-commerce clients.
• PimcorecoreTechnology or IntegrationCertified implementation partner for Pimcore PIM system, with successful deployments including Iglotex case study.

Scale indicators5 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Comarch: Polish IT services and enterprise software firm with deep banking and financial services vertical focus, comparable size band, and similar custom software + platform implementation offerings across banking and e-commerce.
• Asseco Poland: Largest Polish IT company offering software and services across banking, e-commerce, and enterprise; comparable geographic and vertical footprint with overlapping custom development and platform integration capabilities.
• Netcompany: Northern European IT services firm with strong financial sector presence and similar size band; comparable in custom software development, digital transformation, and platform implementation delivery model.
• EPAM Systems: Eastern European-rooted global IT services firm offering custom software development and digital platform implementation; comparable services portfolio and geographic talent base, with significantly larger scale.
• Vaimo: Global e-commerce implementation specialist and Adobe Commerce/Magento partner; directly comparable in e-commerce platform delivery, B2B/B2C commerce builds, and PIM integrations for enterprise retailers.
• SoftServe: Eastern European IT services firm with strong custom software development and digital transformation practices; comparable services portfolio targeting enterprise clients across financial services and retail.
• Elogic Commerce: E-commerce development agency specializing in Magento and headless commerce implementations; comparable in e-commerce platform delivery, B2B commerce, and PIM-enabled omnichannel builds for enterprise clients.

Broad incumbents

• Tietoevry: Large Nordic IT services firm with substantial banking and financial services practice; broader geographic reach and portfolio, but overlapping capability in digital banking portals and enterprise platform delivery.
• CGI Group: Global IT services and consulting firm with deep financial services vertical; comparable delivery model for enterprise digital transformation, systems integration, and managed services across banks and insurers.

Emerging players

• BitBag: Polish e-commerce and PIM implementation shop with Magento, Sylius, and Akeneo expertise; smaller and more focused, but directly comparable in platform implementation services and PIM enablement for mid-market retailers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/epointSA
• LinkedInlinkedin.com/company/e-point-sa
• Instagraminstagram.com/epoint.kariera
• Xx.com/epointsa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about e-point