Pet Food Center

What Pet Food Center does

Pet Food Center, doing business as Feeders Pet Supply, is a private regional pet supply retailer founded in 1990 and headquartered in Newburgh with operating presence in Ohio (Cincinnati/Eastgate) and Michigan (Okemos). The company sells pet food, treats, and supplies across eight categories — dog, cat, small pet, bird, fish, reptile, farm animal, and backyard/wildlife — through physical retail stores, a BigCommerce-hosted e-commerce storefront (feederspetsupply.com), and native iOS and Android mobile applications. Product formats span dehydrated, refrigerated, freeze-dried, frozen, dry, and wet food, alongside a deep supplies catalog including beds, crates, collars, grooming, flea and tick, litter, habitats, and training accessories.

The company's revenue model combines one-time product sales, recurring subscription revenue via the AutoOrder program (35% off first order, up to 8% recurring), professional pet services (grooming, pet wash, nail trim, express bathing, boarding, daycare, dog training, adoptions, pet insurance), and the Feeders Pawsitive Difference loyalty rewards program. Distribution is omnichannel — in-store, e-commerce, mobile app, home delivery on qualifying purchases, and AutoOrder recurring delivery — with marketing executed through the website, email newsletter, content blog, promotional campaigns, and a partnership with Vip Pet Care to host wellness clinics at store locations.

Operationally the company employs 51-100 people, is privately held with no disclosed venture or private-equity backing, and operates without publicly disclosed revenue or funding figures. The management team is not disclosed in available source material, and there are no documented patents, trademarks, certifications, or regulatory actions on record.

Name

Pet Food Center

Legal name

Feeders Pet Supply

Website

https://shop.mypetfoodcenter.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

51–100 employees

Short description

Pet Food Center (dba Feeders Pet Supply) is a private, Midwest regional pet retailer founded in 1990 selling food, treats, and supplies across eight pet categories through physical stores in Ohio and Michigan, an e-commerce site, and mobile apps, supplemented by grooming, boarding, training, and subscription services for individual pet owners.

Ownership category

akta.pro rank

Product category

Pet Supply Retail

NAICS

Pet and Pet Supplies Retailers (459910), Pet Care (except Veterinary) Services (812910)

akta.pro primary industry

General Pet Supplies Retail (Multi-category) (CRALAHAA)

akta.pro secondary industries

Pet Supplies Retail (CRALAIAI), Pet Food & Treats Retail (CRALAHAB), Special Diet & Assisted Feeding Support (Prescription/Timed Feeding) (HSANAJAH), Pet Grooming Supplies Retail (At-home) (CRALAHAG)

Keywords

• Pet supply retail
• Pet food sales
• Pet care services
• Dog and cat supplies
• Pet grooming services

Headquarters

HQ city

Newburgh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Product Sales: Revenue generated from direct sales of pet food, treats, supplies, and accessories through the e-commerce website and physical retail stores. Products span across multiple categories including dog, cat, small pet, bird, fish, reptile, farm animal, and backyard/wildlife categories. The company offers various food formats including dehydrated, refrigerated, freeze-dried, frozen, dry, and wet food options.
2. AutoOrder Subscription: Recurring subscription revenue model offering automatic delivery of pet supplies. Customers save 35% on their first AutoOrder and up to 8% on recurring orders. This subscription service generates predictable recurring revenue and improves customer retention.
3. Pet Services: Revenue from professional pet care services including grooming, pet wash, nail trim clinic, express bathing, boarding, daycare, dog training, and pet insurance. Services are offered at physical store locations.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Feeders Pet Supply is a regional pet supply retailer that sells pet food, treats, and supplies across eight pet categories (dog, cat, small pet, bird, fish, reptile, farm animal, and backyard/wildlife) through both physical retail stores and a BigCommerce-powered e-commerce website. Beyond retail, the company delivers in-store professional pet services including grooming, pet wash, nail trimming, express bathing, boarding, daycare, dog training, adoptions, pet insurance, and wellness clinics via its Vip Pet Care partnership. An AutoOrder subscription program with recurring delivery and a Feeders Pawsitive Difference loyalty rewards program complement the core retail offering.

Product overview

Feeders Pet Supply is a pet supply retail chain offering a comprehensive portfolio of pet food, treats, supplies, and services. The product portfolio spans multiple pet categories (Dog, Cat, Small Pet, Bird, Fish, Reptile, Farm Animal, Backyard/Wildlife) with both physical products and in-store services. Physical products include various food types (dehydrated, freeze-dried, frozen, dry, wet) and supplies (beds, toys, grooming, health, training). Services include grooming, pet wash, nail trimming, boarding, daycare, dog training, adoptions, pet insurance, and pet care clinics. The company also operates a subscription service (AutoOrder) and loyalty rewards program (Feeders Pet Supply Rewards). The offering is a unified retail platform combining e-commerce with physical store services.

Differentiator

Problem solved

Functional benefit

Products and services

• Dog Food Pet food products for dogs including dehydrated, refrigerated, freeze-dried, frozen, dry, and wet food varieties, sold through e-commerce and physical retail.
• Dog Treats Treats for dogs including biscuits, cookies, crunchy treats, bones, bully sticks, natural chews, dental, freeze-dried, frozen, functional, holiday, lickable, and training treats.
• Dog Supplies Supplies for dogs including beds, clothing, crates, pens, gates, dog houses, bowls, feeders, cleaning products, collars, harnesses, leashes, flea and tick, health and grooming, toys, training, travel, and waste management.
• Cat Food Pet food products for cats including dehydrated, dry, freeze-dried, frozen, and wet food varieties, sold through e-commerce and physical retail.
• Cat Treats Treats for cats including catnip, cat grass, chewy, crunchy, dental, freeze-dried, functional, holiday, lickable, and moist treats.
• Cat Supplies Supplies for cats including beds, bowls, feeders, cleaning, collars, harnesses, leashes, crates, flea and tick, furniture, health and grooming, heated items, litter, litter boxes, toys, training, and travel accessories.
• Small Pet Food and Supplies Food (hay, mix, pellets) and supplies (bedding, grooming, health products, habitats, accessories, hideouts, toys, treats) for small pets such as rabbits, hamsters, and guinea pigs.
• Bird Food and Supplies Food, treats, cages, accessories, health and grooming products, and toys for pet birds.
• Fish Food and Supplies Aquarium kits (betta, marine, tropical), frozen and tropical fish food, pond supplies, aquarium decor, heating, lighting, filtering, maintenance supplies, saltwater supplies, tanks, bowls, aquariums, and water conditioners.
• Reptile Food and Supplies Live and other reptile food, cleaning and environmental control, decor, accessories, healthcare, heating and lighting, substrate, tanks, and terrariums.
• Farm Animal Products Products for farm animals including goat food, horse bedding, horse food, horse supplies, pig food, agricultural salt, ice melt, and chicken and poultry food and supplies.
• Backyard Products Gardening supplies (mulch, top soil), wild bird feeders and supplies, wild bird food (mixes, nectar, specialty feed, nuts, suet, sunflower), and wildlife food for deer and squirrels.
• Fresh, Frozen and Freeze-Dried Pet Food Specialty fresh, frozen, and freeze-dried pet food options including refrigerated, frozen, and dehydrated varieties across pet categories.
• Flea and Tick Products Prevention and treatment products for fleas and ticks across dog and cat categories.
• Pet Grooming Services Professional pet cleaning and styling services offered at physical store locations for pet owners.
• Pet Wash Services Professional pet bathing services offered at physical store locations.
• Nail Trim Clinic Professional nail trimming services for pets at store locations.
• Express Bathing Expedited professional pet bathing service offered at physical store locations.
• Boarding Services Safe, comfortable overnight boarding stays for pets at store locations.
• Daycare Services Daytime care services for pets at store locations.
• Dog Training Positive reinforcement dog training programs offered at store locations.
• Pet Adoption Services Pet adoption facilitation services offered in partnership with rescue organizations at store locations.
• Pet Insurance Pet insurance coverage offerings to provide peace of mind for pet owners.
• Pet Care Clinics (Vip Pet Care Partnership) Wellness clinic services provided at store locations through the Vip Pet Care partnership, including vaccinations and preventive pet health services.
• AutoOrder Subscription Autoship subscription service offering up to 35% off the first order and up to 8% off recurring orders, with automatic recurring delivery of pet supplies.
• Feeders Pet Supply Rewards (Loyalty Program) Loyalty rewards program allowing customers to earn free pet food and other rewards on purchases.

Named customers1 record

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Vip Pet CarecoreStrategic or Co-development PartnerFeeders Pet Supply partners with Vip Pet Care to provide wellness clinic services at their store locations. Through this partnership, customers can find VIP (Vip Pet Care) clinics near Feeders Pet Supply locations, offering professional veterinary services and pet health clinics as part of the company's service offerings.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pet Supplies Plus: Largest independent pet retail chain in the U.S., operating multi-category stores across multiple states with a strong loyalty program and services mix — directly comparable regional/multi-store pet retailer.
• Hollywood Feed: Regional multi-store pet retailer with a strong loyalty program and emphasis on premium food formats — closely mirrors the multi-category assortment and service-oriented approach.
• PetPeople: Midwest-focused pet retail chain operating multi-category neighborhood stores with grooming and services — comparable footprint and operating model.
• Mud Bay: Pacific Northwest regional pet retail chain with broad multi-category assortment and strong community/membership programs — comparable category breadth and regional positioning.
• Kriser's Natural Pet: Regional pet retail chain with a natural/premium pet food focus, grooming, and self-wash services — comparable premium assortment and services mix.
• Bentley Pet Stuff: Boutique regional pet retail chain offering premium food and supplies with grooming services — directly comparable multi-store independent positioning.

Broad incumbents

• Petco: National mass-market pet retailer offering full assortment plus grooming, training, and veterinary services — broader portfolio incumbent that defines competitive baseline.
• PetSmart: Largest U.S. specialty pet retailer with broad assortment, services, and vet clinics — sets the dominant omnichannel competitive standard.
• Chewy: Leading online pet retailer with autoship subscription, broad assortment, and dedicated customer experience — dominant e-commerce competitor relevant to subscription and assortment strategy.

Emerging players

• Dogtopia: Franchise-based dog daycare, boarding, and spa services operator — comparable services spine (daycare/boarding) and provides a benchmark for service attach unit economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/petfoodcenter
• LinkedInlinkedin.com/company/pet-food-center-llc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pet Food Center