MakeITSimple
- Company typePrivate
- Founded2009
- HeadquartersJardim, Brazil
- Headcount11–50
- GTM typeB2B
- OfferingServices
MakeITSimple firmographics
Firmographics- Name
- MakeITSimple
- Legal name
- MakeITSimple Ltd.
- Website
- https://makeitsimple.com.br
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
MakeITSimple industry classification
Industry- Product category
- CRM and Process Automation Consulting Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- CRM Managed Services & Support (BPAEAGAD)
- akta.pro secondary industry
- Workflow & Case Management (Human-Centric BPM) (HDAEAHAA)
Keywords
Where MakeITSimple is headquartered
LocationHeadquarters
- HQ city
- Jardim
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
MakeITSimple business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Consulting and Implementation Services: Professional services for CRM implementation, process automation, system integration, and operational optimization. Services include project implementation, managed services, training, and continuous evolution support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Consultancy services - custom scope |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
MakeITSimple product offering
Product offeringCore offering
MakeITSimple provides B2B consulting, implementation, and managed services for CRM, customer service, process automation, and system integration, built on enterprise platforms such as monday.com, Zendesk, Salesforce, HubSpot, Blip, and DocuSign. The firm sells project-based and multi-year engagements that include process mapping, platform configuration, integrations, training, and continuous evolution support, with deep specialization in regulated industries including pharmaceuticals, healthcare, and construction.
Differentiator
Problem solved
Functional benefit
Products and services
- monday.com Implementation & Consulting Implementation and consulting for the monday.com Work Management platform covering Dev, Service, WorkCanvas, Work Management, and CRM modules. Includes process mapping, workflow automation, system integration, and operational governance for enterprise teams. Targeted at B2B clients needing to centralize projects, tasks, and processes in one platform.
- Zendesk Implementation & Consulting Implementation and consulting for the Zendesk customer service platform covering Support, Sunshine, Guide, Explore, and Chat modules. Delivers omnichannel support, SLA management, knowledge base, and performance analytics for enterprise customer experience operations.
- HubSpot Implementation & Consulting Implementation and consulting for the HubSpot CRM platform covering Marketing Hub, Sales Hub, Service Hub, Commerce Hub, and CMS Hub. Unifies marketing, sales, and service operations with automation, journey workflows, and unified analytics for B2B companies.
- Salesforce Implementation & Consulting Implementation and consulting for Salesforce Service Cloud and Marketing Cloud covering data modeling, process automation, system integration, and regulatory compliance (LGPD, ANVISA). Designed for complex enterprise CRM operations including regulated industries such as pharmaceuticals and healthcare.
- Blip Implementation & Consulting Implementation and consulting for the Blip conversational AI and WhatsApp chatbot platform. Includes journey design, conversational flows, data capture, system integration, and CRM connectivity for automated customer service at scale.
- DocuSign Implementation & Consulting Implementation and consulting for DocuSign electronic signature and contract lifecycle management. Covers template standardization, workflow automation, authentication, CRM integration, and audit trails for streamlined contract workflows.
- Data & BI Solutions Business intelligence and data analytics consulting covering Power BI, Looker Studio, Tableau, Qlik Sense, GA4, and Snowflake. Includes data integration, KPI definition, dashboard creation, and governance for operational and executive decision-making.
Quantifiable outcome
- 640% ROI achieved in Fraternidade Sem Fronteiras case
- +4 more outcomes
Companies that use MakeITSimple
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles3 records
MakeITSimple technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability8 records
MakeITSimple partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and secondary.
- monday.comcoreAdvanced Delivery Partner and Tier Platinum status. MakeITSimple implements monday.com for enterprises, focusing on process automation, system integration and operational governance. The partnership provides methodology, implementation standards and continuous evolution support for clients across Brazil.
- ZendeskcorePremier Partner status for Zendesk implementation. MakeITSimple provides omnichannel customer service implementations with SLAs, automations and data integration for enterprise clients seeking to scale support operations.
- BlipcoreCertified Partner for Blip chatbot and conversational automation platform. Specializes in WhatsApp automation, chatbots, assistants and omnichannel conversational journeys integrated with CRM systems.
- SalesforcecoreLong-standing partnership since 2010 for Salesforce CRM implementations. Specializes in Service Cloud and Marketing Cloud for complex operations including regulated industries like pharmaceuticals. Recognized as case reference for Latin America in healthcare sector.
- HubSpotcoreImplementation partner for HubSpot CRM, Marketing Hub, Sales Hub, Service Hub and CMS Hub. Focus on B2B CRM and automation connecting marketing, sales and customer service in unified database.
- DocuSignsecondaryImplementation partner for DocuSign electronic signature and contract automation. Integrates DocuSign with CRM and enterprise systems for streamlined contract workflows with compliance and audit trails.
- Power BIsecondaryData visualization and BI integration partner. MakeITSimple implements Power BI dashboards connected to monday.com and other platforms for operational and executive visibility.
- Looker StudiosecondaryBI and data visualization tool options offered in data solutions practice alongside Power BI, Tableau, Qlik Sense, GA4 and Snowflake.
- TableausecondaryBI and data visualization tool options offered in data solutions practice alongside Power BI, Looker Studio, Qlik Sense, GA4 and Snowflake.
- Qlik SensesecondaryBI and data visualization tool options offered in data solutions practice alongside Power BI, Looker Studio, Tableau, GA4 and Snowflake.
- SnowflakesecondaryData warehouse and analytics platform offered for scalable data architecture in enterprise BI solutions.
- LGPD CompliancesecondaryCompliance with Brazil's Lei Geral de Proteção de Dados (LGPD - Law 13.709/2018) integrated into all implementations involving sensitive data, with data mapping, access controls, and governance practices.
Scale indicators13 records
Recent moves6 records
Expansion highlights5 records
MakeITSimple competitors and assessment
Company assessmentDirect peers
- CI&T: Brazilian-founded global digital consultancy with deep enterprise platform implementation practice, including Salesforce, Zendesk and AI engineering — directly comparable to MakeITSimple's model but at much larger scale and with global delivery.
- Slalom: US-anchored consultancy with globally recognized Salesforce, Zendesk, and modern data/AI practices; comparable in focus on mid-market/enterprise CRM modernization and platform certifications, though with a much larger geographic footprint.
- Perficient: US-based digital consultancy and long-standing Salesforce, Zendesk and HubSpot implementation partner — directly competes in the CRM/automation implementation space with similar platform-certification-led positioning.
Broad incumbents
- Globant: Global IT services firm with a strong Salesforce digital-org practice and significant Brazilian/LatAm delivery capacity; competes for the same mid-market and enterprise CRM/automation engagements and brings far larger bench strength.
- Stefanini: Major Brazilian-origin IT services firm with deep enterprise application and CRM practices; competes with MakeITSimple for the same enterprise IT and customer-experience engagements with global delivery scale.
- TOTVS: Brazil's largest enterprise software company, increasingly adjacent in CRM/automation consulting and integration services; an incumbent incumbent in the same Brazilian enterprise IT buyer set.
- RD Station: Brazilian marketing automation and CRM platform owner with growing services ecosystem — overlaps with MakeITSimple's HubSpot/marketing-automation practice and competes for Brazil-based mid-market customers.
- Engineering Brasil: Italian-controlled Brazilian IT services and consultancy with broad digital transformation and enterprise application practices; a large incumbent that competes for Brazil-based enterprise implementation deals.
Emerging players
- Pipefy: Brazil-born workflow/process automation platform that competes at the product layer with monday.com; MakeITSimple partners with monday, so Pipefy is an adjacent platform threat where clients may choose a native workflow tool instead of an integration-heavy project.
Regional players
- Bluesoft: Brazilian systems integrator and SaaS operator with custom development and integration practices focused on enterprise operations — competes regionally for CRM/integration consulting work in the same SMB and mid-market Brazil buyer set.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
MakeITSimple social profiles
Digital presenceMakeITSimple compliance and trust
Trust signalCompliance1 record
MakeITSimple financial estimates
Financial estimateRevenue estimate
Valuation estimate
MakeITSimple leadership team
Management profileNumber of profiles
Profiles10 records
MakeITSimple funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MakeITSimple M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MakeITSimple
What does MakeITSimple do?
MakeITSimple provides B2B consulting, implementation, and managed services for CRM, customer service, process automation, and system integration, built on enterprise platforms such as monday.com, Zendesk, Salesforce, HubSpot, Blip, and DocuSign. The firm sells project-based and multi-year engagements that include process mapping, platform configuration, integrations, training, and continuous evolution support, with deep specialization in regulated industries including pharmaceuticals, healthcare, and construction.
Is MakeITSimple a public or private company?
MakeITSimple is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MakeITSimple founded?
MakeITSimple was founded in 2009. It employs 11 to 50 people.
Where is MakeITSimple based?
MakeITSimple is headquartered in Jardim, Brazil, in the Latin America region.
How does MakeITSimple make money?
One revenue line is on record: consulting and Implementation Services.
Who are MakeITSimple's main competitors?
Direct peers on record are CI&T, Slalom and Perficient. Broad incumbents are Globant, Stefanini, TOTVS, RD Station and Engineering Brasil. Pipefy is listed as an emerging player. Bluesoft is listed as a regional player.
Does MakeITSimple have an API?
No public API is recorded for MakeITSimple.
What industry is MakeITSimple in?
MakeITSimple's product category is CRM and Process Automation Consulting Services. Its primary akta.pro industry code is BPAEAGAD, CRM Managed Services & Support, with a secondary code of HDAEAHAA, Workflow & Case Management (Human-Centric BPM). Its NAICS code is 541511 and its SIC code is 8742.