Hope's Cookies

What Hope's Cookies does

Hope's Cookies, operating under legal entity Country Fresh Batter, Inc., is a Bryn Mawr, Pennsylvania-based gourmet cookie manufacturer and gifting company founded in 1996 by Hope Spivak. The company produces 24 cookie flavors — including chocolate chip, oatmeal raisin, peanut butter, the trademarked Hope's Royale® (macadamia/coconut/semisweet chocolate), and gluten-free options — made with all-natural ingredients and no preservatives, and sells them in gift boxes and tins of 1-3 dozen, plus individually wrapped formats for events. Operations run out of a state-of-the-art King of Prussia manufacturing facility, with a flagship retail store at 1125 W Lancaster Avenue in Rosemont, PA. Distribution spans own e-commerce (hopescookies.com), nationwide UPS shipping to the continental US, third-party delivery platforms (Uber Eats, Caviar/DoorDash, GrubHub), and a wholesale cookie dough channel.

The business model is multi-channel and transactional with no disclosed recurring or subscription revenue. Direct-to-consumer sales occur through the e-commerce site, phone orders (1.888.COOKIE.9), fax, and the Rosemont retail store. A separate corporate/B2B motion supports bulk orders of 50+ packages via Excel order forms, with a 10% discount for orders above $5,000 and an additional 2% incentive for cash/check payment, managed by a dedicated corporate account contact. Revenue streams include DTC cookie gift sales, corporate volume orders, wholesale cookie dough, and transaction fees from local third-party delivery platforms. Pricing is unit-based across gift boxes (with select SKUs marked from $31.99 to $25.00), individually wrapped cookies (50-cookie minimum), jumbo wrapped cookies (20-cookie minimum), and corporate volume tiers.

The company serves two primary segments — individual gift buyers purchasing for occasions such as birthdays, weddings, sympathy, and holidays, and corporate/business customers purchasing employee appreciation and client gifts — supplemented by wholesale dough buyers and walk-in retail customers. Marketing relies on the e-commerce site, Mailchimp email list, organic social media (Facebook, Instagram, Twitter), and customer testimonials, with the brand recognized six times as "Best of Philly" by Philadelphia Magazine and Main Line Today. The company has no disclosed funding, no M&A activity, no parent company, and operates with 1-10 employees as a founder-owned bootstrapped private business.

Name

Hope's Cookies

Legal name

Country Fresh Batter, Inc.

Website

https://hopescookies.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Hope's Cookies is a Bryn Mawr, PA-based gourmet cookie manufacturer and gifting company, selling 24 all-natural cookie flavors in gift boxes, tins, and individually wrapped formats to individual gift buyers and corporate clients via e-commerce, nationwide shipping, and a Rosemont retail store.

Ownership category

akta.pro rank

Product category

Gourmet Cookies

NAICS

Cookie and Cracker Manufacturing (311821), Bakeries and Tortilla Manufacturing (3118), Baked Goods Retailers (445291)

SIC

Cookies & Crackers (2052), Bakery Products (2050)

akta.pro primary industry

Cookies, Biscuits & Crackers Manufacturing (AFAKAAAC)

akta.pro secondary industries

Bread & Pastry Specialty Stores (CRAHAGAC), Specialty Bakery Manufacturing (Gluten-Free, Artisan, Health-Focused) (AFAKAAAG), Cookie & Brownie Shops (THAFAGAF)

Keywords

• Gourmet cookies
• Cookie gift boxes
• Bakery products
• Individually wrapped cookies
• Corporate gift cookies

Headquarters

HQ city

Bryn Mawr

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Direct Consumer Cookie Sales: One-time purchases of gourmet cookie gift boxes and tins sold directly to consumers through e-commerce website, phone, and retail store. Orders are freshly baked and shipped same day.
2. Corporate Volume Orders: Bulk corporate cookie gift orders with volume discounts (10% off for orders over $5,000, additional 2% for cash/check payment). Includes dedicated account management and Excel order form process.
3. Wholesale Cookie Dough: Cookie dough sales to commercial wholesale customers. Individual consumers can purchase dough at retail location. Bulk commercial shipments require calling main office.
4. Local Delivery Services: Same-day local delivery via third-party platforms (Uber Eats, Caviar, DoorDash, GrubHub) for retail store orders in the Rosemont/Bryn Mawr area.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Hope's Cookies bakes and ships all-natural gourmet cookies nationwide as gift boxes and tins in 1-3 dozen quantities, offering 24+ flavors (including gluten-free). The company operates a state-of-the-art production facility in King of Prussia, PA, a retail store in Rosemont, PA, a direct-to-consumer e-commerce site, and a dedicated corporate sales program for bulk business gifting. Cookie dough is also sold to commercial wholesale customers.

Product overview

Hope's Cookies is a gourmet cookie gifting company offering all-natural, award-winning cookies baked fresh daily with nationwide shipping. The core product is the cookie gift box/tin system (available in 1-3 dozen quantities) with 24 flavor options, supplemented by Individually Wrapped Cookies (minimum 50), Jumbo Individually Wrapped Cookies (minimum 20), and Gluten-Free options. The company also offers commercial wholesale cookie dough, cookie trays for retail pickup, and corporate volume order programs with Excel-based ordering for large accounts.

Differentiator

Problem solved

Functional benefit

Products and services

• Gourmet Cookie Gift Boxes and Tins All-natural, award-winning gourmet cookies packaged in tinsel boxes, ribbon boxes, and metal tins in 1, 2, or 3 dozen quantities. Cookies are baked fresh daily and shipped the same day. Sold to consumers for personal gifting occasions including birthdays, anniversaries, thank you, and holidays.
• Cookie Flavors (24 Varieties) Twenty-four distinct cookie flavors including Chocolate Chip, Oatmeal Raisin, Double Fudge, Heath Bar Crunch, M&M, White Chocolate Macadamia, Coconut Pecan, Krispie Marshmallow, Sugar Cookie, White Chocolate Cranberry, Red Velvet White Chocolate Chunk, Hope's Royale, Lemon Cooler, Triple Chocolate, Chocolate Chip Walnut, Turtle, ALMOND JOY, Peanut Butter, Peanut Butter Milk Chocolate, Caramel Pecan, Snickerdoodle, and seasonal Red White and Blue M&M Chocolate Chip. Used as the flavor selection inside gift boxes, tins, and individually wrapped options.
• Shop by Occasion Gift Collections

Quantifiable outcome

• Freshness guaranteed: cookies shipped within a few hours after baking
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• UPScoreOthersUPS is the primary shipping carrier for nationwide cookie delivery. Handles all shipping from the King of Prussia factory to customers. UPS delivers Monday-Friday, with Saturday delivery available for eligible residential addresses. Cannot deliver to PO Boxes or APO addresses.
• Uber EatscoreChannel Partner/ Reseller/ DistributorThird-party delivery platform for same-day local cookie delivery in the Philadelphia area. Enables customers to order cookies for home delivery with the Caviar and DoorDash platform integration.
• DoorDashcoreChannel Partner/ Reseller/ DistributorDoorDash (operating Caviar) provides local delivery service for Hope's Cookies retail store orders in the Bryn Mawr/Rosemont area.
• GrubHubminorChannel Partner/ Reseller/ DistributorGrubHub platform for local cookie delivery orders from the Rosemont retail location.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Crumbl Cookies: Largest US gourmet cookie franchise with rotating weekly flavors, national footprint, and strong e-commerce/gift appeal. Directly comparable in product category and target customer (gifting, individual consumption) but operates at vastly greater scale with franchise capital.
• Mrs. Fields: Iconic American cookie brand with nationwide mall and online presence selling gift tins and corporate gifting programs. Closely comparable gifting-led business model and product mix to Hope's Cookies.
• Wicked Good Cookies: Gourmet cookie company specializing in gift tins, corporate gifting, and nationwide shipping. Closely comparable in product format (gourmet cookies in gift packaging) and B2B gifting motion.
• Insomnia Cookies: Late-night cookie delivery chain with strong college-town and urban presence. Comparable in product and late-night/impulse occasion targeting, but with a much larger physical retail footprint.
• Tiff's Treats: Warm cookie delivery specialist with same-day service across multiple US markets. Comparable in cookie gifting and direct-delivery model; Tiff's scales via company-owned stores while Hope's ships nationwide from one facility.
• David's Cookies: Long-standing gourmet cookie and dessert brand with nationwide online gifting and wholesale foodservice distribution. Comparable across both DTC gifting and wholesale channels that Hope's also serves.
• Cheryl's Cookies: 1-800-Flowers-owned gourmet cookie and dessert brand with nationwide gifting, corporate gifting programs, and occasion-based merchandising. Directly comparable in gifting-led cookie business and B2B corporate channel.
• Levain Bakery: Premium NYC-based gourmet cookie bakery with national e-commerce shipping and cult following for high-quality, indulgent cookies. Closely comparable on premium positioning, recipe quality, and gifting/celebration occasions.

Broad incumbents

• Famous Amos: Mass-market cookie brand owned by Ferrero with broad CPG distribution. Comparable product category but operates at fundamentally different scale, price point, and channel mix (mass retail vs. premium gifting).

Emerging players

• Milk Bar: Cult dessert brand known for cookies and layered cakes, with nationwide shipping and physical stores. Comparable in premium gifting and shipping logistics, with a more diversified dessert portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/HopesCookies
• Facebookfacebook.com/HopesCookies
• Instagraminstagram.com/HopesCookies
• LinkedInlinkedin.com/company/hopes-cookies

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hope's Cookies