Sempre

What Sempre does

Sempre Internet (legal name SEMPRE TELECOMUNICACOES LTDA, CNPJ 24.605.227/0001-29) is a regional Brazilian broadband ISP headquartered in Betim, Minas Gerais, and operating as a subsidiary of Brasil TecPar Serviços de Telecomunicações SA. The company was formed from the consolidation of seven regional ISPs with over 20 years of combined market experience and is authorized by ANATEL to provide Multimedia Communication Services (SCM). Sempre serves approximately 170,000+ active subscribers across 120+ localities in Minas Gerais through residential, small and medium enterprise (PME), corporate, and ISP-wholesale segments.

The company's core technology is a fiber-to-the-premises (FTTP) broadband network supplemented by radio internet in areas without fiber coverage. The product portfolio includes customized residential plans segmented by city, dedicated-link solutions for corporate clients, business-grade connectivity for SMEs, and wholesale infrastructure for other ISPs. A distinguishing layer is the bundled 'Serviços Digitais' platform, which packages 12+ third-party content and service partnerships (Disney+, HBO Max, Globoplay, SKY+, Telecine, Premiere, Deezer, Kaspersky, Mediquo, Skeelo, Leveduca, Clube Certo) plus an IPTV service (TV Sempre / Yplay) into internet plans. Customer-facing infrastructure includes 61 physical retail stores, an e-commerce website with location-based plan selection, iOS and Android mobile apps, WhatsApp sales, and 0800 hotlines, all backed by Hubsoft's CRM/billing platform.

Revenue is generated through recurring monthly subscriptions across all customer segments, with promotional pricing requiring 12-month loyalty contracts and early-termination penalties. Distribution combines direct sales through retail stores with digital channels and a referral program ('Indique um Amigo'). BNDES (Brazilian National Development Bank) provides strategic financial backing for infrastructure expansion. No public revenue, funding rounds, or M&A activity beyond the founding consolidation are disclosed.

Name

Sempre

Legal name

SEMPRE TELECOMUNICACOES LTDA

Website

https://sempreinternet.com.br

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Sempre Internet is a regional Brazilian broadband ISP serving 170,000+ residential, SME, corporate, and ISP-wholesale customers across 120+ localities in Minas Gerais via fiber optic and radio networks, with bundled digital services and 61 retail stores.

Ownership category

akta.pro rank

Product category

Broadband Internet Services

NAICS

Wired Telecommunications Carriers (517111)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

Keywords

• Fiber optic internet
• Broadband services
• Telecommunications operator
• Residential internet
• Dedicated corporate links

Headquarters

HQ city

Sarzedo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Residential Internet Services: Monthly subscription internet services for residential customers with fiber optic connectivity. Plans are customized by city/location with various speed tiers. Revenue is recurring monthly based on subscription model with 12-month loyalty requirements for promotional pricing.
2. SME Internet Services: Internet connectivity solutions for small and medium enterprises with business-appropriate service levels and support.
3. Corporate Solutions: Dedicated link and corporate connectivity solutions for larger business customers requiring guaranteed bandwidth and service levels.
4. Digital Services Bundling: Bundled digital entertainment and services (streaming platforms, antivirus, e-learning, discounts) included with internet plans, generating partnership revenue or customer stickiness.
5. ISP Provider Solutions: Solutions and services for other internet service providers, likely including network infrastructure or wholesale services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Sempre Internet is a Brazilian telecommunications operator authorized by ANATEL to provide SCM (Serviço de Comunicação Multimídia) services, delivering high-speed broadband internet primarily via fiber-to-the-premises (FTTP) infrastructure, supplemented by radio internet in uncovered areas. It serves residential, SME, and corporate customers across 120+ localities in Minas Gerais through monthly subscription plans bundled with streaming, antivirus, and other digital services.

Product overview

Sempre Internet is a telecommunications operator offering a unified broadband internet service platform with bundled digital services. The core product is high-speed fiber optic and radio broadband internet (SCM-authorized by Anatel) serving over 170,000 active customers across 120+ locations in Minas Gerais. The service portfolio includes residential plans, SME and corporate solutions, dedicated links, ISP solutions, and bundled digital add-ons including streaming platforms (Disney+, HBO Max, Globoplay, SKY+, Telecine, Premiere), music (Dezer), telemedicine (Mediquo), security (Kaspersky), e-books (Skeelo), education (Leveduca), and TV Sempre internet television. Customers access services via web portal, mobile app (iOS/Android), and customer self-service area powered by Hubsoft.

Differentiator

Problem solved

Functional benefit

Products and services

• Internet Banda Larga (Broadband Internet)
• Planos Residenciais (Residential Internet Plans)
• Internet para Pequenas Empresas (SME Internet)
• Soluções Corporativas (Corporate Solutions)
• Link Dedicado (Dedicated Internet Link)
• Soluções para Provedores (ISP Solutions)
• TV Sempre

Quantifiable outcome

• 170,000+ active connected customers

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Brasil TecParcoreStrategic or Co-development PartnerBrasil TecPar is the parent company and operator providing certification and operational oversight for Sempre Internet telecommunications services.
• Disney+minorGTM or Marketing PartnerStreaming content partnership bundled with Sempre Internet combo plans, offering movies, series, and Disney franchise content to subscribers.
• HBO MaxminorGTM or Marketing PartnerStreaming content partnership bundled with Sempre Internet plans, offering HBO original content, DC, Champions League, and Discovery content.
• GloboplayminorGTM or Marketing PartnerBrazilian streaming platform partnership bundled with Sempre Internet plans, offering Globo original productions, novels, series, and live content.
• MediquominorGTM or Marketing PartnerTelemedicine partnership providing 24/7 online medical consultations as a bundled digital service with internet plans.
• TelecineminorGTM or Marketing PartnerBrazilian film streaming partnership bundled with Sempre Internet plans, offering comprehensive movie catalog from major cinema releases to classics.
• PremiereminorGTM or Marketing PartnerSports streaming partnership bundled with Sempre Internet plans, offering live soccer broadcasts including major national championships.
• DeezerminorGTM or Marketing PartnerMusic streaming partnership bundled with Sempre Internet plans, offering personalized music streaming and playlist sharing.
• KasperskyminorGTM or Marketing PartnerCybersecurity partnership bundled with Sempre Internet plans, offering antivirus and personal data protection software.
• SKY+minorGTM or Marketing PartnerSatellite TV partnership bundled with Sempre Internet plans, combined with Amazon Prime benefits for comprehensive entertainment package.
• Clube CertominorGTM or Marketing PartnerDiscount club partnership offering over 600,000 discount coupons for services and products as a bundled benefit with internet plans.
• SkeelominorGTM or Marketing PartnerE-book platform partnership bundled with Sempre Internet plans, offering free access to major Brazilian digital books.
• LeveducaminorGTM or Marketing PartnerProfessional and vocational training platform partnership bundled with Sempre Internet plans, offering hundreds of courses and pre-college preparation.
• TV Sempre (Yplay)minorGTM or Marketing PartnerIPTV streaming service partnership bundled with Sempre Internet plans, offering television without installation, antennas, or signal loss.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Brisanet: Brazilian regional fiber ISP operating primarily in the Northeast, listed on B3, with a comparable business model of FTTH buildout and bundled services targeting residential and SME customers. Most directly comparable pure-play regional fiber ISP in Brazil.
• Unifique: Regional fiber ISP serving Santa Catarina with FTTH and bundled telecom services for residential and business customers. Operates with a similar regional consolidation model and customer base scale as Sempre.
• Desktop (SigmaneT): Brazilian regional fiber ISP serving multiple states with residential broadband, IPTV, and SME offerings. Closely comparable in operating model and customer segmentation to Sempre.
• Algar Telecom: Regional telecommunications operator serving Minas Gerais and surrounding states with fiber, mobile, and enterprise services. Direct geographic and product overlap with Sempre.

Broad incumbents

• Vivo (Telefônica Brasil): Largest telecom incumbent in Brazil, offering national fiber, mobile, and pay TV services. Competes with Sempre across Minas Gerais with broader portfolio and greater scale.
• Claro (América Móvil): Major national telecom operator offering fiber broadband, mobile, and pay TV. Represents a key competitive incumbent for residential and SME broadband across all Brazilian geographies including Minas Gerais.
• TIM Brasil: National telecom operator expanding fiber broadband (TIM Live) alongside its mobile business. Competes in Brazilian broadband markets with a broader portfolio approach.
• Oi: Historic Brazilian telecom incumbent with national fiber and fixed-line footprint. Operates in Minas Gerais as a competitor for both residential and corporate customers.

Regional players

• Mob Telecom: Regional fiber and telecom operator based in the Northeast. Comparable regional FTTH business model serving residential and SME segments, though in different geography.

Others

• Brasil TecPar: Parent company and operator of Sempre Internet, providing telecommunications services across multiple regions of Brazil. Relevant as the strategic owner and operational overseer rather than a direct market competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/sempreinternet
• Facebookfacebook.com/internetsempre
• Instagraminstagram.com/sempreinternet

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sempre