Neocenter
Neocenter is a Mexico City-based wholesale distributor of IP telephony, video conferencing, and unified communications solutions, reselling brands like Yealink, Sangoma, GoTo, Logitech, and Xdroid AI analytics to channel partners and resellers across Mexico and Latin America.
- Company typePrivate
- Founded2003
- HeadquartersMexico City, Mexico
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Neocenter does
Neocenter S.A. de C.V. is a Mexico City-headquartered wholesale distributor (mayorista) of IP telephony, video conferencing, and unified communications and collaboration (UC&C) solutions, founded in 2003 and operating with 51–100 employees. The company sells exclusively through a channel partner and reseller network across Mexico and Latin America, supported by a partner portal, a dedicated technical support infrastructure (soporte.neocenter.com), and a GoToStage webinar channel. Its portfolio spans endpoints (IP desk phones, DECT, conference phones, and headsets from Yealink, Snom, Sangoma/Digium, Mitel, VTech, EPOS, Logitech, and Bose Professional), platforms (IP-PBX systems such as FreePBX, PBXact, Yeastar P-Series, and Xorcom), session border controllers and gateways (anynode, Ingate SIParator, Sangoma Vega, Yeastar TA), unified communications (GoTo Connect), contact-center software (Aheeva, GoTo Contact Center, uContact), AI-powered interaction analytics (Xdroid, including its Xdroid IQ proprietary LLM), and room/IoT equipment (Logitech, Yealink, Bose Videobar, Barco ClickShare, Biamp, touchONE, CUE, BenQ, Blustream, Netio). Integrations span Microsoft Teams, Zoom, Microsoft 365, Active Directory, and Amazon Connect.
Neocenter's revenue model is a hybrid of hardware resale (IP phones, headsets, video bars, SBCs, gateways, telephony cards), recurring software/SaaS distribution (GoTo Connect, GoTo Contact Center, Aheeva, uContact, Xdroid, FreePBX/PBXact), and professional/integration services for channel partners, with quote-based, volume-tiered partner pricing and no public price list. The company targets SMBs, mid-market businesses, and enterprise organizations requiring Microsoft Teams/Zoom-integrated communications, contact centers deploying AI analytics and omnichannel engagement, and a specialized hospitality vertical (Xorcom/VTech PMS-integrated PBX). Go-to-market is channel-led, with demand generation via a Spanish-language blog, social media (Facebook, Twitter/X, LinkedIn, YouTube), and regular partner training webinars; there is no direct-to-end-customer sales motion.
The business is privately held, founder/owner-operated, with no disclosed institutional investors, parent company, or M&A activity in the available data. Operating geographies are stated as Mexico and Latin America, and recent (2025–2026) moves include a Yealink Gold Partner upgrade, launches of new Yealink headsets and a GoTo Connect CX AI virtual receptionist offering, and deliberate expansion of the AI/contact-center and room-infrastructure categories alongside the core telephony franchise.
Neocenter firmographics
Firmographics- Name
- Neocenter
- Legal name
- Neocenter S.A. de C.V.
- Website
- https://neocenter.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Neocenter is a Mexico City-based wholesale distributor of IP telephony, video conferencing, and unified communications solutions, reselling brands like Yealink, Sangoma, GoTo, Logitech, and Xdroid AI analytics to channel partners and resellers across Mexico and Latin America.
- Ownership category
- akta.pro rank
Where Neocenter is headquartered
LocationHeadquarters
- HQ city
- Mexico City
- HQ country
- Mexico
- HQ region
- Latin America
Offices1 record
Markets served
Neocenter business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Hardware Distribution: Distribution of IP phones, headsets, video conferencing equipment, audio conference phones, IP PBX systems, SBCs, gateways, and related hardware from vendor brands
- Software and SaaS Distribution: Distribution of software solutions including unified communications platforms, contact center software, AI-powered voice analytics, and cloud-based communication services
- Professional Services and Integration: Technical support, integration services, and consulting for channel partners deploying communication solutions
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Partner/Reseller pricing through authorized distribution channels |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Neocenter product offering
Product offeringCore offering
Neocenter is a wholesale distributor (mayorista) of IP telephony, video conferencing, and unified communications solutions, headquartered in Mexico City. The company distributes a multi-vendor portfolio of IP phones, conference phones, IP-PBX systems, telephony cards, VoIP gateways, SBCs, headsets, contact center platforms, UC cloud services, AI-powered voice analytics, and meeting room/IoT equipment from brands such as Yealink, Sangoma, Snom, Mitel, VTech, Logitech, GoTo, Bose, EPOS, Barco, Biamp, Xorcom, Yeastar, and Xdroid to channel partners and resellers across Mexico and Latin America.
Product overview
Neocenter is a wholesale distributor (mayorista) of IP telephony and video conferencing solutions based in Mexico City. Their portfolio is organized as a platform-plus-modules architecture spanning multiple product categories: IP telephony hardware (phones, conference phones, DECT devices, PBX systems, gateways, SBCs, and telephony cards) primarily from brands like Yealink, Snom, Sangoma, Mitel, and VTech; unified communications platforms including GoTo Connect, FreePBX, and PBXact; professional headsets from Yealink, EPOS, Logitech, and Bose; contact center solutions from Aheeva, GoTo Contact Center, and uContact; AI-powered voice analytics from Xdroid; video conferencing equipment including cameras, meeting bars, and room systems from Logitech, Yealink, Boom Collaboration, and Bose; room management and IoT solutions including ClickShare wireless presentation, touchONE room booking, Biamp audio, CUE automation, and digital signage; and SaaS offerings. The products are sold through a partner network targeting businesses across Mexico.
Differentiator
Problem solved
Functional benefit
Products and services
- Enterprise IP SIP Phones (Yealink, Snom, Sangoma Digium, Mitel, VTech) Enterprise SIP desk phones, video phones, Microsoft Teams/Zoom-certified phones, DECT cordless systems, and industrial SIP phones distributed in Mexico and Latin America from Yealink, Snom, Sangoma Digium, Mitel, and VTech for offices, contact centers, and industrial use.
- Audio Conference Phones (Yealink CP, Snom C, Mitel 6970) HD audio conference phones for small to large meeting rooms with multi-microphone arrays, wireless DECT microphones, and touchscreen interfaces from Yealink, Snom, and Mitel.
- IP PBX Systems (PBXact, FreePBX, Xorcom, Yeastar P-Series) Unified communications PBX platforms including PBXact (25 to 5000 users), FreePBX open-source appliances, Asterisk-based Xorcom CXS/XR/XE Series, and Yeastar P-Series converging calls, meetings, messaging, and omnichannel integrations.
- Telephony Cards and PBX Expansion Modules (Sangoma, Yeastar) PCI/PCI-Express analog and digital telephony cards (FXS/FXO, E1/T1) from Sangoma and modular expansion boards (Yeastar S2, O2, SO, D30, EX08, EX30) adding ports, DSP resources, and E1/T1 connectivity to PBX systems.
- VoIP Gateways (Yeastar TA, Sangoma Vega) Analog and digital VoIP gateways with FXS/FXO ports for integrating traditional telephony equipment with IP networks from Yeastar and Sangoma.
- Session Border Controllers (anynode, Ingate SIParator, Sangoma Vega) Software-based and appliance SBCs from anynode, Ingate SIParator, and Sangoma Vega (SMB, Enterprise, Carrier tiers) providing SIP interoperability, security, transcoding, firewall capabilities, and Microsoft Teams Direct Routing certification.
- Professional Headsets (Yealink, EPOS, Bose Professional) USB, RJ-9, DECT, and Bluetooth professional headsets with noise cancellation from Yealink (including UH4 series), EPOS (Impact, Adapt, EDU), and Bose Professional (700 UC) for UC and contact center deployments.
- GoTo Connect Unified Communications Cloud-based phone system with integrated meetings and messaging from GoTo (LogMeIn) for flexible work, distributed by Neocenter across Mexico and Latin America.
- Cloud Contact Center Solutions (Aheeva, GoTo Contact Center, uContact) Cloud-based omnichannel contact center platforms with inbound/outbound call management, IVR, analytics, and API integrations from Aheeva, GoTo Contact Center, and uContact (net2phone), including CRM integration and AI automation.
- Xdroid AI Voice and Interaction Analytics AI-powered interaction analytics platform analyzing 100% of voice and text interactions offline across 25 languages, with AgentAssist real-time agent guidance, Xdroid IQ proprietary multilingual LLM, and Xdroid BI for revenue, operational, and customer intelligence.
- Video Conferencing Systems (Yealink, Logitech, Boom Collaboration, Bose, Lenovo) 4K USB cameras (Yealink UVC), all-in-one meeting bars (Yealink MeetingBoard, MeetingBar A20), Microsoft Teams Rooms systems (Yealink MVC860), video bars (Bose VB1, VB-S), Boom Collaboration cameras (UNO, AURA, HALO, MINI, MEZZO, MAGNA), and Logitech solutions with AI auto-framing and voice tracking.
- Meeting Room and IoT Equipment (Barco ClickShare, Biamp, touchONE, CUE System, BenQ InstaShow, ScreenBeam) Wireless presentation and conferencing systems (Barco ClickShare C-5/C-10/CX-20/CX-30/CX-50 Gen II, BenQ InstaShow, ScreenBeam), professional audio DSP (Biamp Devio, Tesira), workspace management (touchONE room booking with Microsoft 365, Google Workspace, Exchange integrations), and IP-based building automation (CUE System).
- Software as a Service (SaaS) Distribution SaaS distribution of cloud-based unified communications, contact center, and AI-powered voice analytics solutions distributed on recurring subscription terms through Neocenter's partner channel.
- Hospitality Communication Solutions (Xorcom, VTech) Hospitality-focused IP PBX, room phones, and property management system integrations from Xorcom and VTech designed for hotels and hospitality venues.
- Digital Signage Solutions Digital signage products and solutions distributed by Neocenter for enterprise and retail deployments in Mexico and Latin America.
Companies that use Neocenter
Customer profileSegments4 records
Ideal customer profiles1 record
Neocenter technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability10 records
Feature3 records
Neocenter partnerships and signals
Strategic signalPartnerships
23 partnerships are on record, tiered core and minor.
- YealinkcoreNeocenter distributes Yealink IP phones, video conferencing equipment, audio conference phones, DECT phones, and headsets. Yealink is a leading manufacturer of enterprise communication endpoints.
- Sangoma TechnologiescoreNeocenter distributes Sangoma IP phones, IP PBX systems (FreePBX, PBXact), telephony cards, SBCs, and gateways. Sangoma is the primary developer of Asterisk and FreePBX open-source telephony software.
- SnomcoreNeocenter distributes Snom IP phones, DECT phones, conference phones, and related accessories. Snom is a German manufacturer of professional VoIP devices.
- MitelcoreNeocenter distributes Mitel IP phones, conference phones, and DECT devices for enterprise communications.
- VTechcoreNeocenter distributes VTech IP phones, DECT phones, and hospitality communication devices.
- GoTo (LogMeIn)coreNeocenter distributes GoTo Connect (unified communications cloud solution), GoTo Contact Center, and related collaboration tools.
- LogitechcoreNeocenter distributes Logitech video conferencing cameras and collaboration devices for meeting rooms.
- Bose ProfessionalcoreNeocenter distributes Bose Professional video bars and audio equipment for conference rooms and meeting spaces.
- EPOScoreNeocenter distributes EPOS professional headsets and audio equipment for enterprise communications and contact centers.
- XorcomcoreNeocenter distributes Xorcom IP PBX systems, channel banks (Astribank), and hospitality communication solutions.
- YeastarcoreNeocenter distributes Yeastar IP PBX systems (S-Series and P-Series), VoIP gateways, and expansion modules.
- BarcocoreNeocenter distributes Barco ClickShare wireless presentation and conferencing systems for meeting room collaboration.
- BiampcoreNeocenter distributes Biamp audio conferencing equipment, room automation systems (Devio, Tesira), and Qt sound masking solutions.
- XdroidcoreNeocenter distributes Xdroid AI-powered voice analytics, agent assist, and interaction analytics solutions for contact centers.
- AnynodecoreNeocenter distributes Anynode software-based Session Border Controller (SBC) solutions for VoIP security and interoperability.
- IngatecoreNeocenter distributes Ingate SIParator firewall and SBC solutions for enterprise VoIP deployments.
- AheevacoreNeocenter distributes Aheeva cloud-based contact center solutions with omnichannel capabilities.
- net2phone / uContactcoreNeocenter distributes net2phone cloud PBX (virtual switchboard) and uContact cloud contact center solutions.
- Boom CollaborationminorNeocenter distributes Boom Collaboration video conferencing cameras and collaboration devices.
- CUE SystemminorNeocenter distributes CUE System room automation and control solutions for smart building integration.
- touchONEminorNeocenter distributes touchONE room booking and workspace management systems.
- ScreenBeamminorNeocenter distributes ScreenBeam wireless presentation solutions for enterprise deployments.
- LenovominorNeocenter distributes Lenovo video conferencing cameras and collaboration devices.
Scale indicators1 record
Recent moves6 records
Expansion highlights6 records
Neocenter competitors and assessment
Company assessmentRegional players
- Intcomex: Intcomex is a major Latin American IT distribution company headquartered in Miami with deep Mexico/LATAM presence. Comparable as a broadline LATAM-focused distributor carrying enterprise IT and communications products to resellers.
- Grupo DICE (Dice Holdings): Grupo DICE is a Mexico/LATAM-based technology value-added distributor carrying communications, networking, and IT products. Comparable regional distributor footprint and channel-partner model serving Mexican and Latin American resellers.
Direct peers
- ABP Technology: ABP Technology is a US-based distributor specializing in UC, collaboration, and contact center solutions from brands including Yealink and other Neocenter-adjacent vendors. Closely comparable niche specialization and reseller focus.
- TeleDynamics: TeleDynamics is a US value-added distributor of business communications and networking equipment (IP phones, UC, contact center), serving a similar reseller base with a comparable portfolio of brands. Direct functional peer to Neocenter.
- Jenne Inc. Jenne is a US-based value-added distributor focused on unified communications, contact center, and networking solutions from brands like Yealink, Snom, Sangoma, EPOS, and Biamp — directly comparable to Neocenter's product mix and partner-reseller motion, though serving North America.
- Westcon-Comstor: Westcon-Comstor is a specialized global distributor of UC, security, and networking solutions carrying many of the same brands (Yealink, AudioCodes, Snom, Sangoma) via a channel-partner model. Highly comparable in product focus and go-to-market approach, though with broader geographic coverage.
- ProSys Information Systems: ProSys is a US-based value-added distributor focused on UC, contact center, and networking (carrying brands like Sangoma, Yeastar, Logitech). Comparable niche specialization, though primarily serving North American resellers.
Broad incumbents
- ScanSource: ScanSource is a large public broadline technology distributor with significant communications/UC category exposure (including Yealink and other Neocenter vendors). Comparable business model as a wholesale distributor, but far broader portfolio and global scale.
- Ingram Micro: Ingram Micro is the world's largest IT wholesale distributor with significant LATAM presence including Mexico. While Neocenter is focused on UC/telephony, Ingram Micro competes for similar channel partner and reseller relationships at scale, putting competitive pressure on pricing.
- TD SYNNEX: TD SYNNEX is a major global IT distribution company with operations across Latin America and a broad communications and UC category. Competes with Neocenter for reseller business and represents an alternative sourcing option for the same end customers.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Neocenter social profiles
Digital presenceNeocenter financial estimates
Financial estimateRevenue estimate
Valuation estimate
Neocenter leadership team
Management profileNumber of profiles
Profiles1 record
Neocenter funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Neocenter M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Neocenter
What does Neocenter do?
Neocenter is a wholesale distributor (mayorista) of IP telephony, video conferencing, and unified communications solutions, headquartered in Mexico City. The company distributes a multi-vendor portfolio of IP phones, conference phones, IP-PBX systems, telephony cards, VoIP gateways, SBCs, headsets, contact center platforms, UC cloud services, AI-powered voice analytics, and meeting room/IoT equipment from brands such as Yealink, Sangoma, Snom, Mitel, VTech, Logitech, GoTo, Bose, EPOS, Barco, Biamp, Xorcom, Yeastar, and Xdroid to channel partners and resellers across Mexico and Latin America.
Is Neocenter a public or private company?
Neocenter is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Neocenter founded?
Neocenter was founded in 2003. It employs 51 to 100 people.
Where is Neocenter based?
Neocenter is headquartered in Mexico City, Mexico, in the Latin America region.
How does Neocenter make money?
Three revenue lines are on record. Hardware Distribution is the primary driver. The others are software and SaaS Distribution and professional Services and Integration.
Who are Neocenter's main competitors?
Regional players on record are Intcomex and Grupo DICE (Dice Holdings). Direct peers are ABP Technology, TeleDynamics, Jenne Inc., Westcon-Comstor and ProSys Information Systems. Broad incumbents are ScanSource, Ingram Micro and TD SYNNEX.
Does Neocenter have an API?
No public API is recorded for Neocenter.