Disaster Response
Disaster Response is a privately held property damage restoration company operating eight branches in Idaho and Washington, providing 24/7 water, fire, mold, storm, and biohazard remediation to homeowners, commercial clients, and insurance carriers.
- Company typePrivate
- Founded2010
- HeadquartersMccall, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Disaster Response does
Disaster Response is a privately held property damage restoration company headquartered in McCall, Idaho, founded in 2010. It operates eight branch locations across Idaho (5) and Washington (3), with 101-250 employees, and provides 24/7/365 emergency response with a stated one-hour response SLA. The company's core services cover water damage mitigation, fire and smoke damage restoration, mold remediation, wind and storm damage repair, biohazard cleanup, ice and snow damage, catastrophe (CAT) response, contents restoration, and construction or remodel work, with consumer financing offered on larger engagements.
The business model is event-driven and referral-based. Demand originates from homeowners, commercial property managers, fire departments, plumbing professionals, and insurance claims, with seven named insurance carriers — Safeco, State Farm, The Hartford, Travelers, USAA, Allstate, and Farm Bureau — functioning as preferred-vendor referral channels. Revenue is generated per job through insurance-funded claims (the dominant channel) and direct-pay work, with the financing offering supporting larger restoration and remodel tickets. The company holds EPA Lead-Safe Certified Firm status and is Google Guaranteed, both of which lower regulatory and trust friction in property-owner acquisition.
The competitive positioning is built on regional density, response-time SLAs, and sustained reputation signals rather than technology differentiation. Multi-year Top Rated recognition (2015-2021), Idaho's Best 2025, and Idaho Best Places to Work 2025 award status, combined with 650+ customer reviews, support brand trust in a category where homeowners and adjusters default to known vendors post-incident. No AI/ML, data, or proprietary technology capabilities are disclosed in the source material, and the model is fundamentally an operational, labor-driven restoration business.
Disaster Response firmographics
Firmographics- Name
- Disaster Response
- Legal name
- Disaster Response
- Website
- https://teamdr.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Disaster Response is a privately held property damage restoration company operating eight branches in Idaho and Washington, providing 24/7 water, fire, mold, storm, and biohazard remediation to homeowners, commercial clients, and insurance carriers.
- Ownership category
- akta.pro rank
Disaster Response industry classification
Industry- Product category
- Property Damage Restoration Services
- NAICS
- Remediation Services (56291), Remediation and Other Waste Management Services (5629), Services to Buildings and Dwellings (5617)
- SIC
- Services-To Dwellings & Other Buildings (7340), Services-Miscellaneous Repair Services (7600), Hazardous Waste Management (4955)
- akta.pro primary industry
- Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)
- akta.pro secondary industries
- Disaster Recovery & Restoration General Contracting (IMAFAAAJ), Natural Disaster Preparedness & Recovery (Storm/Flood/Wildfire) (BPABANAI), Emergency Response & Disaster Recovery (Water Intrusion/Mold/Contamination) (BPALALAI)
Keywords
Where Disaster Response is headquartered
LocationHeadquarters
- HQ city
- Mccall
- HQ country
- United States
- HQ region
- North America
Offices8 records
Markets served
Disaster Response business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Property Damage Restoration Services: One-time project-based restoration services for residential and commercial properties damaged by water, fire, smoke, mold, storms, ice/snow, or biohazard events. Services include emergency response, mitigation, contents restoration, and full reconstruction. Revenue is generated per project, typically billed to insurance companies or directly to property owners. The company handles insurance claims coordination on behalf of customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Project-based pricing tailored to specific damage scope |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Disaster Response product offering
Product offeringCore offering
Disaster Response provides 24/7/365 emergency property damage restoration services with a 1-hour response time across Idaho and Washington. Its core offerings cover water damage restoration, fire and smoke damage restoration, mold remediation, wind/storm damage restoration, biohazard cleanup, ice and snow damage restoration, catastrophe response, contents restoration, and full reconstruction/remodels. Services are delivered on-site at customer properties and coordinated with insurance carriers on the customer's behalf.
Product overview
Disaster Response is a property damage restoration service company offering a unified suite of emergency response and restoration services. The core offering includes water damage restoration, fire & smoke damage restoration, mold remediation, wind & storm damage restoration, biohazard cleanup, ice & snow damage restoration, and catastrophe (CAT) response services. Supporting services include contents restoration for damaged personal belongings and construction & remodeling to restore properties to pre-incident condition. The company operates 24/7/365 with 1-hour emergency response times, serving residential homeowners, commercial property managers, insurance professionals, and plumbing professionals across Idaho and Washington. Additional services include financing options for customers needing payment plan alternatives.
Differentiator
Problem solved
Functional benefit
Products and services
- Water Damage Restoration Emergency water extraction, drying, dehumidification, and structural restoration services for properties affected by flooding, leaks, sewage failures, or plumbing problems; available 24/7/365 to residential and commercial customers across Idaho and Washington.
- Fire & Smoke Damage Restoration Complete fire damage restoration for residential and commercial properties, including smoke odor removal, soot remediation, structural cleaning, board-up services, and reconstruction work.
- Mold Remediation Professional mold detection, containment, removal, and remediation services to eliminate mold growth and prevent future contamination in residential and commercial structures.
- Wind & Storm Damage Restoration Property damage restoration for structures affected by wind, hail, and storm events, including structural repair, roof restoration, and debris removal for residential and commercial customers.
- Biohazard Cleanup Services Professional biohazard remediation including crime scene cleanup, trauma scene cleaning, sewage remediation, and infectious material handling and disposal in residential and commercial settings.
- Ice & Snow Damage Restoration Cold-weather damage restoration including ice dam removal, freeze damage repair, snow load structural assessment, and pipe freeze remediation for homes and businesses.
- Catastrophe (CAT) Response Services Large-scale emergency response services for major disasters and catastrophic events, providing rapid deployment of restoration crews and resources to affected residential and commercial properties.
- Contents Restoration Restoration and cleaning services for damaged personal belongings, furniture, documents, electronics, and other contents affected by fire, water, or mold damage.
- Construction & Remodels Full-service reconstruction and remodeling services to restore damaged properties to pre-incident condition or better, including structural repairs and finish work.
- Financing Options Payment plan and financing alternatives available to help homeowners manage restoration costs not covered by insurance.
Companies that use Disaster Response
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles3 records
Disaster Response technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Disaster Response partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered minor and core.
- Safeco InsuranceminorSafeco Insurance is displayed as an insurance partner on the Disaster Response website, indicating a referral relationship where Safeco policyholders are directed to Disaster Response for restoration services.
- State FarmminorState Farm is displayed as an insurance partner on the Disaster Response website, indicating a referral relationship where State Farm policyholders are directed to Disaster Response for restoration services.
- The HartfordminorThe Hartford is displayed as an insurance partner on the Disaster Response website, indicating a referral relationship where Hartford policyholders are directed to Disaster Response for restoration services.
- TravelersminorTravelers Insurance is displayed as an insurance partner on the Disaster Response website, indicating a referral relationship where Travelers policyholders are directed to Disaster Response for restoration services.
- USAAminorUSAA is displayed as an insurance partner on the Disaster Response website, indicating a referral relationship where USAA members are directed to Disaster Response for restoration services.
- AllstateminorAllstate is displayed as an insurance partner on the Disaster Response website, indicating a referral relationship where Allstate policyholders are directed to Disaster Response for restoration services.
- Farm Bureau InsuranceminorFarm Bureau Insurance is displayed as an insurance partner on the Disaster Response website, indicating a referral relationship where Farm Bureau members are directed to Disaster Response for restoration services.
- Fire Department ProfessionalscoreDisaster Response works alongside fire professionals in the immediate aftermath of fires, providing 24/7 emergency response, board up services, and site containment. They assist fire victims and help firefighters return to service knowing property damage is professionally handled.
- Plumbing ProfessionalscoreDisaster Response has been the restoration solution plumbers can trust for over a decade, acting ethically and professionally when referred by plumbing partners. Plumbers refer customers whose properties have water damage or mold issues discovered during plumbing work.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Disaster Response competitors and assessment
Company assessmentBroad incumbents
- Servpro Industries: ServPro is the largest U.S. residential and commercial restoration franchise network, offering water, fire, and mold damage restoration plus reconstruction. It is the dominant national competitor that Disaster Response competes against in Boise and Spokane metros, sharing identical service categories and insurance-referral channels.
- BELFOR Property Restoration: BELFOR is the world's largest property restoration company, providing 24/7 emergency response, contents restoration, and reconstruction for residential and commercial losses. It overlaps directly with Disaster Response's full-service restoration offering and is a key CAT-response competitor in the Pacific Northwest.
- ServiceMaster Restore: ServiceMaster Restore (a ServiceMaster brand) is a long-established national residential and commercial restoration provider with deep insurance-carrier relationships. It competes head-to-head with Disaster Response in the same service categories and customer base.
Direct peers
- Paul Davis Restoration: Paul Davis is a national franchise network specializing in water, fire, and mold damage restoration for residential and commercial properties with insurance-billed claims. Its service mix, target customers (homeowners, insurance carriers, property managers), and franchise-driven regional model are directly comparable to Disaster Response's positioning.
- PuroClean: PuroClean is a national franchise system providing property damage restoration, mold remediation, and biohazard cleanup with strong insurance-network relationships. Its service portfolio, event-driven GTM, and reliance on insurance referrals make it one of the closest direct peers to Disaster Response.
- Restoration 1: Restoration 1 is a rapidly expanding national restoration franchise offering water, fire, mold, and storm damage services. Its emphasis on insurance partnerships, 24/7 emergency response, and multi-location regional density closely mirrors Disaster Response's operating model.
- Rainbow International Restoration: Rainbow International is a Neighborly company franchise network providing water, fire, and mold damage restoration with strong insurance-billed claims experience. It shares Disaster Response's residential and commercial restoration focus and franchise-driven regional scaling playbook.
- 911 Restoration: 911 Restoration is a national restoration franchise specializing in water damage, mold, and fire restoration with a focus on same-day emergency response. Its 24/7 GTM motion, insurance-partner channel, and homeowners-as-primary-customer focus are tightly aligned with Disaster Response's profile.
Emerging players
- COIT Cleaning and Restoration Services: COIT provides cleaning and restoration services including water, fire, and mold remediation across multiple U.S. markets. It is a comparable regional-to-multi-regional operator with overlapping restoration services and similar customer segments, though it has less franchise density than ServPro or Paul Davis.
- Dry Force: Dry Force is a regional water damage and restoration specialist serving parts of the western and southern U.S. It is a useful comparable for Disaster Response's regional, multi-location, insurance-billed water-damage focus, although at smaller scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Disaster Response social profiles
Digital presenceDisaster Response compliance and trust
Trust signalCompliance1 record
Disaster Response financial estimates
Financial estimateRevenue estimate
Valuation estimate
Disaster Response leadership team
Management profileNumber of profiles
Disaster Response funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Disaster Response M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Disaster Response
What does Disaster Response do?
Disaster Response provides 24/7/365 emergency property damage restoration services with a 1-hour response time across Idaho and Washington. Its core offerings cover water damage restoration, fire and smoke damage restoration, mold remediation, wind/storm damage restoration, biohazard cleanup, ice and snow damage restoration, catastrophe response, contents restoration, and full reconstruction/remodels. Services are delivered on-site at customer properties and coordinated with insurance carriers on the customer's behalf.
Is Disaster Response a public or private company?
Disaster Response is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Disaster Response founded?
Disaster Response was founded in 2010. It employs 101 to 250 people.
Where is Disaster Response based?
Disaster Response is headquartered in Mccall, United States, in the North America region.
How does Disaster Response make money?
One revenue line is on record: property Damage Restoration Services.
Who are Disaster Response's main competitors?
Broad incumbents on record are Servpro Industries, BELFOR Property Restoration and ServiceMaster Restore. Direct peers are Paul Davis Restoration, PuroClean, Restoration 1, Rainbow International Restoration and 911 Restoration. Emerging players are COIT Cleaning and Restoration Services and Dry Force.
Does Disaster Response have an API?
No public API is recorded for Disaster Response.
What industry is Disaster Response in?
Disaster Response's product category is Property Damage Restoration Services. Its primary akta.pro industry code is HSAPAOAA, Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction), with a secondary code of IMAFAAAJ, Disaster Recovery & Restoration General Contracting. Its NAICS code is 56291 and its SIC code is 7340.